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We are seeking an experienced Principal Integration Engineer to lead the design, implementation, and optimisation of healthcare system integrations across clinical and diagnostic environments. This is a senior, hands-on role requiring deep expertise in HL7 messaging, DICOM workflows, and healthcare interoperability, with a strong background in laboratory, radiology, and screening systems. You will act as a technical authority, working across vendors, clinical teams, and IT stakeholders to deliver robust, scalable integration solutions. Key Responsibilities Integration Architecture & Delivery * Design and implement HL7 interfaces, DICOM integrations, and workflow solutions * Lead integration development using platforms such as Mirth Connect * Architect end-to-end interoperability across LIMS, RIS/PACS, Order Communications, and clinical systems * Ensure high availability, scalability, and performance of integration pipelines Technical Leadership * Act as Principal Engineer / SME for all integration-related initiatives * Define best practices, standards, and governance for integration design * Lead troubleshooting, root cause analysis, and proactive maintenance Stakeholder & Vendor Engagement * Liaise with clinical stakeholders, NHS teams, and third-party vendors * Translate clinical workflows into technical integration solutions * Manage vendor relationships and support escalations Delivery & Support * Lead integration projects including upgrades, migrations, and new deployments * Oversee UAT, validation, and go-live support * Provide 3rd level support for critical systems Required Skills & Experience Essential * Experience in Healthcare / Clinical IT systems * Strong expertise in: * HL7 (v2.x messaging, Order/Result workflows) * DICOM integrations and imaging workflows * Integration engines (e.g. Mirth Connect) * Experience with: * LIMS (e.g. TelePath or equivalent) * RIS/PACS systems * Order Communications / e-Results * Proven experience leading integration architecture and delivery * Strong troubleshooting and problem-solving capability * Experience with diagnostic platforms (e.g. screening systems, lab middleware) * Knowledge of NHS clinical workflows and standards * Familiarity with: * Middleware solutions (e.g. Abbott AlinIQ AMS) * Automation tracks and lab instrumentation * Experience in cloud or hybrid integration environments *Rates depend on experience and client requirements

My client is looking for an experienced, self-motivated, Senior Electrical Design Engineer to work from their home to provide support across Scotland.\nThe position is primarily, although not exclusively, to assist in the support of our major clients that serve the Ministry of Defence and Ministry of Justice.\nThe projects generally have one to several months design periods and are varied in nature, giving the appointed engineer an ever changing and interesting range of design duties.\nIdeally, the candidate will have the following attributes:\n * Degree qualified, although we would also welcome applications from engineers who have progressed through the practical side of the industry with recognised academic qualifications.\n * Minimum of 5 years relevant experience.\n * Be able to establish and maintain strong working relationships with internal and external stakeholders, and most importantly our client’s representatives.\n * Be able to meaningfully contribute to meetings with clients, project teams, contractors and other stakeholders.\n * Undertake and deliver high quality detailed engineering design for electrical building services and power distribution systems, including calculations, analysis, schematics, drawings, diagrams, models, specifications, and other related documents.\n * Good knowledge of relevant legislation, standards, regulations, guides, and all-round good practice.\nKnowledge of the following systems is essential:\n * LV Distribution Systems.\n * Lighting and Emergency Lighting.\n * Small Power.\n * Fire Alarms and Detection.\n * Security.\n * IT and Communications.\n * Lightning Protection.\n * Standby Power Supplies.\n * Earthing.\nKnowledge of the following systems is beneficial: - HV Distribution Systems.\nProficiency in all or some of the following would also be advantageous:\n * Amtech.\n * Hevacomp.\n * AutoCad.\n * NBS Specification Writing.\n * Microsoft Word and Excel.\nSALARY - Very Competitive, largely dependent on experience.\nBENEFITS\n * A generous annual leave allowance\n * Home Working\n * Company Laptop\n * Company Mobile Phone\n * Flexible working arrangements (Remote)\n * Pension Contribution – 4% of Salary\n * Private Healthcare Scheme\n * ADDITIONAL BENEFITS\nIf you are interested in the above role and would like more details, please contact Helen for a confidential chat on (phone number removed)

An exciting opportunity for an experienced Radio Systems Engineer to join an innovative technology company delivering advanced two-way radio, RF and communications systems across healthcare, education and public sector environments. Radio Systems Engineer London, E14 9NN, working in the office and on customer premises • Full-time, permanent position, • Salary £38,000- £42,000 per annum, depending on expe... ZIPC1_UKTJ

Senior Quantity Surveyor - Major Infrastructure (Design)Location: South London (Hybrid - 3 days office-based)Salary: £50,000 to £80,000 + travel allowance & package I am currently partnering with a leading Joint Venture delivering one of the UK's most iconic and complex infrastructure projects for a generation. This is a rare opportunity for a Senior Quantity Surveyor to move away from a traditional site-based role and become a strategic pillar within a high-performing Design Team. Based in a modern office in South London, you will be responsible for the commercial integrity of the Mechanical, Electrical, Public Health, Fire, and Communications systems during the critical design and pre-construction phases. You will ensure that world-class engineering remains commercially viable, compliant, and cost-effective as it moves from the drawing board to reality. The RoleThe Senior Quantity Surveyor will bridge the gap between technical engineering excellence and robust financial management, providing real-time commercial advice to the wider project team. Key Responsibilities: • Support the design team through the initial phases, providing commercial risk advice and driving value engineering., • Lead the administration of NEC3/4 (Options A, C, & E) contracts. This includes investigating and drafting EWNs, Compensation Events, and General Communications., • Lead the negotiation and procurement of complex subcontract packages (Design-Delivery-Commission), testing the robustness of costs and ensuring maximum value for money., • Manage and report on all commercial aspects of allocated workstreams, including CVRs, cash flow forecasting, and margin improvement plans., • Establish and manage entitlement under the terms of the subcontract, leading the review and valuation of contractor applications for payment., • Degree-level qualification in Quantity Surveying or a related commercial discipline., • Extensive experience administering NEC3/4 (specifically Options A, C, and E). Proficiency in CEMAR is highly desirable., • A proven track record on major UK Rail or Infrastructure projects. Experience with MEP/Systems is a significant advantage., • Experience mentoring and developing assistant or intermediate-level commercial team members., • Starting salary of £50,000 to £80,000, • £5,000 car/travel allowance, • Contributory pension, • Private healthcare, • 25 days leave + bank holidays, • Bonus Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

We are seeking a fixed-term Brand Manager to manage the evolution and development of the Battersea brand to build brand health and ensure it is positioned to support organisational priority areas and the telling of our story. The Brand Manager will oversee the brand development project to leverage the brand in highlighting unresolved needs and creating urgency, while equipping teams with the tools to act confidently and achieve effective cut-through whilst remaining distinctly Battersea. This role provides brand guardianship and expert advice to ensure a consistent brand identity, whilst managing risk and reputation, working with partners and internal teams to understand and apply the brand with confidence. Due to the time-sensitive nature of this role, we are seeking candidates who are available to start in May 2026. Please only if you are able to commence employment by this time. Overall Objectives: • Drive forward the delivery of our brand development work to maintain and build brand health and ensure our brand can work harder to support our fundraising and campaigning ambitions whilst maintaining Battersea’s distinctiveness in the category., • Ensure the brand is positioned to support the communication of the full story of Battersea’s work and can convey why Battersea, and why now, to audiences and supporters., • Develop and implement guidelines and tools and engagement techniques to convey urgency and need and give clear guidance to internal teams on the use of the Battersea brand., • Provide brand guardianship and consultation on the strategic use and application of our brand across all partnership activity to ensure consistency, as well as facilitate best-in-class application., • Monitor key brand metrics to ensure Battersea’s relevance and audiences understanding of our work, so the brand can support wider organisational goals., • Manage brand reputation by proactively identifying and mitigating brand risks and overseeing trademarking to protect the Battersea brand with internal and external stakeholders., • Work collaboratively within the Marketing and Communications Directorate and build trusted and positive working relationships with teams across Battersea to embed and enable use of the brand to support our organisational strategy. What we can offer you: In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include: • 28 days of annual leave (plus 8 days paid public holidays) per year., • Discounted gym memberships and cycle to work schemes., • Employee Assistance Programme and access to Wellbeing Resources., • Generous pension contributions - up to 10% employer contribution., • Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year. Our hybrid working model: We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. Diversity and inclusion: We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all. We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community. As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request. More about us: At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us. Acceptable use of AI: At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience. To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience. Closing date: 27th April 2026 - Early applications are encouraged as the role may close early if filled. Interview date(s): Interviews will take place on a rolling basis. For more information about the role, please download our Recruitment pack.

About us The Merchant Taylors’ Company dates from 1327, when it was formed as a social and religious organisation for tailors and linen-armourers dedicated to St John the Baptist. Today, it is a flourishing Livery Company whose members are dedicated to education, fraternity, and philanthropy. Volunteering is important for the health of the Merchant Taylors’ Company, since the hands-on experience of volunteering binds members in an emotional commitment to what the Company stands for. Many of the Great XII Livery Companies prioritise volunteering, offering a wide range of opportunities from due diligence visits with grant applicant charities to longer term mentoring opportunities with our family of schools. At the heart of Merchant Taylors’ Company lie the concepts of ‘Fraternity, Philanthropy and Education’. Volunteering is vital to each pillar, enabling members to give their time and talent alongside their treasure. The Company is now at an exciting juncture where the groundwork to embed a more systematic approach to volunteering has been completed and the appetite within the Company has started to grow particularly across the Company’s Education programme. The team is conscious that managing volunteering takes time, diplomacy and interpersonal skills and this role is pivotal to the success of volunteering for both Company members and partner organisations. About the role Reports to: Educational Grants and Relationship Manager Direct reports: None Place of work: The Hall (Bank, London) Contract type: Fixed-term and part-time (0.8 FTE). The working days and times can be flexible and some hybrid working may be possible. Some evening work will be required as well as occasional attendance at events outside of the employee’s usual working hours (including at weekends). Some travel may be required within Greater London in connection with various aspects of the role. Occasional travel may be required within the UK. Overview of role: With your experience in events / project management and excellent communication and diplomatic skills, you will be the interface between the membership, your colleagues at Merchant Taylors’ Company, our family of schools and our charitable partners. You will be responsible for developing and delivering an engaging, interesting and successful range of events for members to participate in. Job Description: • Take a lead on the delivery and development of an annual programme of volunteering opportunities and education events aligned with existing initiatives and in collaboration with partner organisations and schools where appropriate., • Work with the EGRM to co-ordinate the Trust’s Livery Academy Award scheme: recruiting, training, and supporting member volunteers to ensure high-quality engagement., • Take a lead on promotion of volunteering opportunities through the members’ portal in good time, with appropriate explanation to encourage take up., • Proactively identify barriers to participation from the membership, and develop innovative, accessible volunteering opportunities and methods to engage new audiences., • Champion and promote the Company’s volunteering and event initiatives by working, both with the Communications Manager and independently, to promote opportunities through compelling articles, e-newsletters, social media outreach, public talks and by representing or supporting Company staff at events., • Take a lead on designing and creating appropriate training resources for all volunteer roles to manage expectations including, where appropriate, delivery of training., • Support members with any queries relating to volunteering opportunities, offering members the chance to talk to MT staff., • Ensure that all volunteer members have completed the MT safeguarding questionnaire before they are cleared for any opportunity and has been trained in appropriate MT policy areas (E.g. GDPR/safeguarding), • To actively liaise and respond to School requirements to ensure volunteer members deliver excellent support for students., • Collaborate closely with Company Schools and internal teams to identify opportunities and design high-quality, sustainable volunteering activities that support project goals and help achieve Company targets., • To use the Membership portal to capture and analyse data about Company volunteering in order to evaluate cost/benefit of volunteering efforts, and tell the story of MT’s volunteering impact to the MT membership., • Gather and act on feedback from volunteers and participants to inform and improve the Company’s volunteering and education strategies., • Uphold the health, safety, and wellbeing of all volunteers and participants, following the Company’s Health & Safety policies., • To take a lead on the administration of Company Volunteering activities including DBS checks, budgeting, database management, website administration, project reporting and meetings., • Work with colleagues to identify and co-ordinate other volunteering opportunities at the Company, including responding to enquiries, planning logistics, and delivering high-quality experiences., • To undertake other duties as may be appropriate for the position to support the wider work of the Company. What we can offer you • 25 days holiday per annum plus Bank Holidays, • An additional up to five days off over the Christmas / New Year period, • A generous employer pension contribution of 10% of salary, • Free lunch in the office when the kitchen is operational, • “Perkbox” discount app, • A monthly gym / wellbeing allowance of £70, • Private Medical Insurance, • Healthcare cash plan, • Electric Car scheme, • Cycle-to-work scheme, • Life Assurance We are looking for: Essential • Proven track record of project/events management, including planning, delivery, reporting, evaluation, budgets, and partnership working., • Proven track record of working meaningfully with different stakeholders ie in a public-facing role. An excellent communicator with strong interpersonal and public engagement skills., • Good diplomacy skills with the ability to inspire, listen and find a solution for all stakeholders., • A proactive approach to solving problems and the ability to keep going until a solution is found which works for all., • A do-er and a thinker; someone who is able to approach situations imaginatively but also spot, and implement, practical and workable solutions., • Experience developing and delivering volunteering and community programmes, working with a wide range of stakeholders., • Experience of interacting with or working for a membership organisation, • Understanding of health & safety, safeguarding, and risk management in a volunteer setting. We are actively recruiting for this role and will consider and interview applicants in the order in which they apply. The successful Candidate is to start as soon as possible.

A leading healthcare advertising agency is looking for an Associate Director to join their London team and help lead strategic oncology work for global pharmaceutical clients. This role is ideal for someone with strong AOR experience who enjoys building trusted relationships with senior stakeholders and translating ambitious client goals into clear, impactful campaigns. You will work closely with clients while guiding internal teams to deliver creative, scientifically grounded work that drives real impact. Candidates will need a background in healthcare advertising or a blend of advertising and medical education, along with strong oncology experience, ideally across breast, lung or prostate brands. The agency offers a genuinely collaborative culture, hybrid working (2–3 days in London), and the opportunity to work abroad for up to six weeks each year across their global offices. Applicants must be based in the UK, have the right to work without requiring sponsorship, and bring at least five years’ experience working within a healthcare advertising or medical communications agency.

Looking for Structural Engineers — we are currently working with a well-known multidisciplinary Engineering consultancy specialising in Structural, Environmental and Transportation services. Our client is looking for skilled Structural Design Engineers to join the team. This contract will involve design across several NDA Healthcare projects. • Hourly rates Outside IR35 (large rate variation depending on experience)., • 3 day required in Central London per week. -All hardware and Licences required Responsibilities: -Design and analyse structural systems that meet regulations, using appropriate materials and CAD software for simulations. -Construct reports, drawings, and calculations using the Masterseries Software -Work collaboratively with architects, engineers, and other professionals, and provide technical advice and throughout the project. -Manage planning applications and ensure compliance with building regulations. Requirements: • Structural design experience across steel structures. Healthcare experience is preferred. -Proficient in structural analysis and design software, such as Masterseries, Robot, Tekla, and STAAD. -Bachelor’s degree in Civil or Structural Engineering (Master’s preferred), with proven experience working on projects linked to this field. -Strong communications skills for client facing environments. -Chartered or working towards chartered status with ICE or IStructE.

Associate Director / Research Director – Global Luxury Automotive Client At MM-Eye, we’ve spent over 15 years partnering with one of the world’s leading luxury automotive brands, delivering global research that shapes brand and comms strategy, product innovation and customer experience. We’re now looking for an exceptional person to help lead and shape the future of this relationship. This is a rare opportunity to step into a leadership pathway on a flagship global account, working closely with experienced Directors and joining the management team of a respected independent insight agency. About MM-Eye We’re a 20-person independent research agency delivering qualitative and quantitative insight programmes around the world. Our work spans the full research journey from new product development and unmet needs through to brand, communications and customer experience. We are also proud to be: • an employee-owned business, • a certified B Corp Our culture is collaborative, curious and pragmatic. Senior researchers stay close to the thinking and the work and everyone contributes to delivering impactful insight. The Opportunity You’ll play a central role in leading a long-standing global luxury automotive client relationship, working across markets worldwide on both qualitative and quantitative research programmes. The role combines strategic client partnership, hands-on research leadership and global fieldwork exposure. You’ll also join the agency management team, contributing to the direction and growth of the business. For the right person, the role offers a clear pathway towards senior leadership within the agency. We’d Like To Hear From People Who… • Have significant experience in market research or insight consultancy, • Have conducted research with high net worth and affluent consumers internationally and understand the drivers of luxury, • Have a track record of building and sustaining long-term client relationships, earning the right to be a Trusted Partner, • Are comfortable leading global qualitative and quantitative research programmes, • Have experience mentoring and guiding research teams, and working alongside project management and data teams, • Prefer being hands-on rather than purely managerial Interest in luxury automotive and global mobility trends would be a strong advantage. Travel The role includes international travel for fieldwork (typically 2–3 trips per year, each of up to two weeks duration) Why This Role Is Different This isn’t a traditional account lead role in a large, siloed network agency. Instead, it offers the opportunity to • Help lead a globally recognised luxury brand partnership, • Work closely with highly experienced Directors, • Stay close to the research and insight creation, • Join the management team of an independent agency, • Grow into a senior leadership position within the business Working requirements Hybrid working: • Mostly home-based, • Regular in-person collaboration with colleagues in Central London, • Client meetings in the UK, • International fieldwork travel, • Permitted to work full-time in the UK Possible Application Process (can be flexed from both sides) • CV and short message expressing the reason for your interest in the role, • First interview with Board (in person, location tbc), • Second interview with Board and Trustee (including response to brief exercise), • Meeting with clients and prospective colleagues Salary & Benefits: • Salary: market rate, subject to experience, • Full time/5 days a week, • 23 days annual leave (plus statutory bank holidays), plus Birthday (1 day) and Christmas (3 days) (annual leave rising a day a year over the first 5 years), • 3 days paid time off work a year to pursue voluntary / charity work, • 3 month probation period, • The following to kick in post probation period: Participation in company run Pension scheme with 5% Employer contribution, Private Healthcare insurance (inc dental, audio and eye), Death in Service insurance, • Eligibility for a tax free Employee Ownership bonus after minimum 12 month’s service, • Paid travel to and from company meetings MM-Eye’s Diversity and Equality Policy determines that we review all applicants on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background. Interested? If you’re an experienced researcher who enjoys working closely with clients, exploring global luxury consumers and helping shape the future of a growing independent agency, we’d love to hear from you.

Role: User Researcher Location: London/Remote Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors such as the Ministry of Justice, Department for Education, FCDOS, UEFA, International Olympic Committee and Mercedes Benz; with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants’ expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. You understand and align with Solirius The role We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences. We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges. Requirements • You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes., • You’re experienced in a range of user research methodologies and broader research approaches., • You know how to map and engage with different stakeholder groups., • You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy., • You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants., • You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences., • You’ve managed remote and in-person usability testing throughout the agile development lifecycle., • You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions., • You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements., • You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.User-centred design and agile working, • You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs., • You’re experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs, • You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services., • You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)Communications and productivity, • You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels., • You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints., • You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users., • You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities. Benefits • Competitive Salary, • Bonus Scheme, • Private Healthcare Insurance, • 25 Days Annual Leave + Bank Holidays, • Up to 10 days allocated for development training per year, • Enhanced Parental Leave, • Paid Fertility Leave (5 Days), • Statutory & Contributory Pension, • EAP with Help@Hand, • Gym Membership Benefits, • Flexible Working, • Annual Away Days/Company Socials

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will combine onboarding expertise, relationship management, and proactive engagement to ensure customers achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing: • Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days., • Facilitate live onboarding sessions, training calls, and workflow walkthroughs to ensure early adoption., • Utilize automation tools and standardized playbooks to streamline onboarding steps and communications., • Track and report onboarding progress, time-to-value metrics, and customer activation milestones., • Own a defined book of business of low- to mid-touch accounts and build strong, trust-based relationships with key users and stakeholders., • Conduct periodic check-ins, health reviews, and account touchpoints to monitor satisfaction and product adoption., • Serve as the customer advocate—collect feedback, identify friction points, and share insights with Product and Support teams., • Analyse customer usage patterns, engagement data, and health scores to identify adoption gaps or risks., • Design and deliver best-practice recommendations that drive product utilization and customer ROI., • Identify at-risk accounts, perform root-cause analysis, and partner with internal teams to develop mitigation plans., • Collaborate closely with Sales, Renewals, Product, and Support to ensure a seamless customer experience., • Participate in renewal preparation for your book of business and support expansion conversations., • Support one-off customer projects requiring configuration, data review, or workflow customization., • Provide timely and accurate email and call-based support for product inquiries, escalating as appropriate and providing follow through to ensure resolution for the customer., • Identify upsell and cross-sell opportunities based on customer needs and product usage insights., • Partner with Sales to influence expansion and renewal outcomes. What we’re looking for: • 3–5 years of experience in Customer Success, onboarding, support, or operations in a SaaS environment., • Fluency in both English & German language skills, ability to read and write in both languages., • Proven ability to manage customer relationships and drive adoption in a structured, metrics-driven role., • Strong written and verbal communication skills, including customer presentations or training delivery., • Proficiency with CRM systems, automation tools, and (ideally) customer success platforms., • Excellent organizational and time-management skills; comfortable managing multiple accounts simultaneously., • Strong problem-solving abilities, with the confidence to troubleshoot issues and navigate complex scenarios., • Ability to follow and improve standardized processes while maintaining a customer-first mindset. What’s in it for you: • Hybrid work arrangements and competitive paid time off programs., • Comprehensive commercial medical insurance coverage to meet all your healthcare needs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Great pension scheme to save for your future, and so much more! #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Senior Account Manager - Clinical Trials - 12 month FTC Are you passionate about creating advertising that not only informs but also transforms lives within the healthcare sector? At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences while adhering to the highest standards of healthcare advertising. Committed to driving meaningful change — change built on rich experience, inspired by innovation, and proven through our track record — we partner closely with healthcare professionals, patients, carers, and leading pharmaceutical brands to navigate the complex challenges of today’s healthcare landscape. Our approach blends strategic insight, deep scientific understanding, and cutting‑edge creativity to deliver work that genuinely improves lives. We are a team of 400+ people across Manchester and London, with over 35 years of healthcare expertise and an ever‑evolving future. You can get a feel for the #LYNXLife through our YouTube playlist and across Instagram, Facebook, LinkedIn, and Twitter. Everything we achieve — every life improved, every policy influenced, every award won — is down to the people who work here. Please note this role is London‑based, with our hybrid working arrangement requiring office attendance on Mondays, Tuesdays, and Thursdays. Our Role As a Senior Account Manager, you will be the lead day‑to‑day contact for your clients and internal teams, supporting the Account Director in driving the strategic direction, success, and growth of your accounts. You will personally deliver efficient, effective, and profitable client services across clinical trial, patient experience, and healthcare engagement programmes, while inspiring and supporting junior team members to deliver to the same high standards. This role requires confident ownership of complex projects, strong stakeholder management, and a proactive approach to quality, compliance, and commercial performance. What you can expect to be doing • Build trusted, collaborative relationships with key clients, positioning Havas Lynx as strategic partners., • Take full ownership of projects from briefing through to delivery, ensuring work is on time, on budget, and on brief., • Interpret and challenge client requests where necessary, converting them into clear, actionable internal briefs., • Develop a strong understanding of clients’ clinical development programmes, trial protocols, and patient experience objectives., • Work closely with Strategy, Creative, Medical, Production, and Operations teams to shape and deliver effective, compliant solutions., • Oversee quality control, ensuring deliverables are accurate, medically compliant, ethically sound, and appropriate for clinical trial and patient audiences., • Support the Account Director with client satisfaction, stakeholder engagement, Quarterly Business Reviews, and account planning., • Identify and progress organic growth opportunities with new and existing clients within clinical trials and patient experience programmes., • Support financial management across your projects, including quotations, scopes of work, forecasting, and invoicing., • Monitor job profitability and flag risks or opportunities as they arise., • Lead, mentor, and develop junior account team members, supporting their performance, confidence, and career progression., • Contribute to pitches and new business activity, playing a senior role where required. This role could be a great fit for you if. • You have proven experience in a similar senior account role (typically 4+ years) within healthcare communications., • You have experience working on clinical trials, patient experience, or healthcare engagement programmes (agency or in‑house), • You understand the clinical development lifecycle and the role communications play in supporting sites, investigators, patients, and carers., • You bring a strategic account management mindset, confident in balancing client leadership, delivery excellence, and commercial oversight., • You have experience developing and working with creative and/or educational briefs grounded in insight, science, and patient needs., • You are comfortable managing complex, multi‑stakeholder healthcare projects, often involving global teams and cross‑functional partners., • You have strong client‑facing experience and act as a trusted, credible partner., • You are proactive, organised, and confident leading projects end‑to‑end while mentoring junior team members., • Ideally, you have experience or curiosity around Generative AI tools, data, or innovation in healthcare, supported by relevant learning or certifications (e.g. Coursera, Section, LinkedIn Learning) What you can expect from us A supportive and challenging environment where you will have the opportunity to learn, grow, and make an impact that matters. We invest heavily in #LYNXLife and our #LXAcademy internal development programmes, designed to reward hard work, reduce pressure, and support long‑term career growth. Our strategy is to build capabilities internally and inspire exceptional talent to deliver on our mission. Benefits include. • Hybrid working – 3 days in the office (flexible options available), • 28 days annual leave + Bank Holidays, increasing with service., • Option to buy, carry, or sell leave., • Early Friday finish throughout the year, • Seasonal working hours, • Enhanced family leave and return‑to‑work benefits, • Extensive Learning & Development support, • Sabbatical opportunities, • Season‑ticket interest‑free travel loans., • Cycle to work scheme., • Life insurance (4x salary), • Company pension scheme, • Fully compensated company events, • Volunteer days, • Wellbeing programme (sports clubs, gym discounts, Wellness Wednesdays, flu vaccinations, and more), • Medicash healthcare benefits, • 24/7 Employee Assistance Programme

About Us At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference. Our team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across: • Medical Affairs, • Strategic Consultancy, • Scientific Meetings and Events, • Medical Education, • Publications Planning & Delivery, • Creative & Digital Services, • Commercial Strategy The Opportunity Following significant growth in 2025, we’re excited to welcome a Scientific Business Unit Lead to join our leadership team. In this pivotal role, you’ll: • Lead an editorial team of 10 and collaborate with a Business Unit Director to oversee a 20-person team, • Shape and develop scientific strategy across a diverse portfolio of accounts, • Drive editorial excellence and innovation across therapy areas such as hepatitis, HIV, oncology, rare diseases, nephrology, and haemophilia, • Be a member of the core management team This is your chance to combine scientific expertise with strategic and commercially-focussed leadership – helping us to deliver impactful solutions for clients worldwide. What You’ll Do • Lead and Inspire: Manage and mentor editorial teams, fostering growth and excellence across the business unit, • Strategic Client Partnering: Act as a trusted scientific advisor and ensure that all editorial outputs align with client strategy and industry standards, • Business Growth: Drive organic growth and new business, • Resource management: Ensures optimal editorial resource management within the Business Unit, • Financial Management: Have a sound understanding of the financial health across accounts and supports the business forecasting, • Member of the Core Management Team: Acts as a role model within Obsidian, inputting into the driving of company-wide initiatives, • Culture Building: Create an environment of collaboration, innovation and customer service excellence What We’re Looking For • Ideally a degree in biological sciences (BSc/MSc/PhD or equivalent), • Proven experience within medical communications agencies, ideally as a Scientific Services Unit Lead or equivalent, • Strong leadership and mentoring skills, with a track record of managing editorial teams, • Ability to deliver high-quality scientific content and strategic counsel, • Strong commercial acumen What We Offer • Hybrid working: Only 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Bonus schemes and employee referral rewards, • Learning and Development: Comprehensive training programmes, annual performance reviews, and opportunities to join working groups, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture Ready to lead, inspire, and make an impact? Join us at Obsidian and help shape the future of scientific communications.

This is an exciting and unique opportunity to join our Central Operations team on a fast track to real responsibility. We are looking for an exceptional graduate who is looking for a role with real management responsibility working in the heart of business systems, and motivated to learn what it takes to run a successful business in today’s digital landscape. Based in our dynamic and rapidly expanding multimedia company in central London, you will be reporting directly to the Financial Director and COO, with regular exposure to the CEO. Gaining management experience in many media areas (including international documentary production and distribution, post production, communications for the healthcare and educational sectors, art and music festivals, software development, video art, hotels and leisure), the successful candidate will have the ability to analyse information and make decisions, together with the drive and determination to put them into action. Following a rigorous three-month training period, you will learn and apply contemporary management theory, be capable of assessing real-world problems and visualising elegant solutions. You will be responsible for implementing real change and improvement through the production, development and maintenance of critical business systems and processes. We then expect the successful candidate to specialise across one or more of the group’s businesses, with scope for rapid career growth. You will be part of a team charged with the goal of improving the operation and efficiency of our diverse range of businesses, and on a pathway to a rapidly advancing career. We are looking for candidates who possess the entrepreneurial spirit, commercial awareness and technical ability to make things happen and take our systems to the next level. We are proud to be an equal opportunity workplace, and actively support and encourage people from a variety of backgrounds and experiences to join us and help shape what we do. In joining our team, you will also become eligible for our range of benefits, including our pension scheme, private healthcare insurance cashback scheme, hybrid working, Cycle to Work, frequent company socials and biannual parties, gym and festival ticket discounts, and more! All applicants should have an excellent educational background (minimum of a 2:1 degree from a top university). Proficiency in Microsoft Excel is highly desirable but not essential as long as you can demonstrate aptitude and the ability to learn. If you think you have what it takes to succeed, please apply now!

GTM/ Sales/ Marketing Recruitment- Soho- agency recruitment- hybrid 3 days a week in London We need a Senior/Principal Consultant to join our GTM team, focusing on Tech Sales within market research and BI. This is a warm desk, with the market fully mapped, case studies of our success, and a decent chunk of incoming work. Open to experience, but something in the commercial world would naturally be ideal. Recognised in The Sunday Times as one of the Top 10 best Medium Organisations to work for (50-249 employees), and winner of Best Places to Work for 16-34 year olds ! 3Search is a specialist recruitment agency focused on recruiting in the marketing and digital space. We cover both permanent and contract roles across Digital Marketing, E-Commerce, UX, Search Engine Marketing, Marketing & Communications, CRM, Analytics, Product, Project Management, and much more. Some 2025 highlights: • Diversified our team into new complementary markets, • Had our best-ever revenue year, • Ran over 60 industry events, bringing together over 2000 senior professionals, • Added 2 new businesses, again in complementary markets to the group, to expand our reach across professional services recruitment, • Invested heavily into our executive search team, which has increased job flow across the group, • Placed some 'boots on the ground' in NYC and Austin to drive our US expansion, • 100% of our employees are proud to work here*, • 100% of employees say they intend to continue working for us for the next 12 months*, • 100% of employees would recommend working here to a friend or family member* *As recorded from our 2025 anonymous employee survey 3Search Values: Bravery, Growth, Belonging and Kindness Responsibilities: • Building and managing an engaged network of relevant clients and candidates within the Marketing industry., • Consistently developing existing relationships with clients. Proactively maximizing business opportunities and increasing market share., • Managing a full-cycle recruitment process, • Appreciates and provides thought leadership to ensure understanding of the relationship between activity and results, • Managing complex negotiations, • Working within a team to deliver on both individual and team targets, • Positively promote the 3Search brand in the market, • Act as a role model and mentor for new staff, demonstrating values and work ethic while assisting junior recruiters., • Supports manager with training, standing in when required and driving initiatives and company values. What are we looking for: • Demonstrated success in delivering against individual revenue targets, • You have successfully worked as a 180/360 recruiter in an agency, • Excellent communication skills and confidence in matching candidates/clients., • Maintain high levels of motivation to achieve development goals, • Someone who aspires to be a thought leader in their sector, • People with lots of ideas who also encourage others to share theirs, • People who give and ask for quality feedback, • Kind people, • People who still love "doing recruitment" What we can offer you: • Unlimited holiday, • A great culture: we are a business you can believe in and where your voice is heard, • Growth: A clear career path and a chance to make an impact, • Monthly commission and additional quarterly kickers, • Full training and development scheme throughout your career, • Hybrid working, • Free breakfast and soft drinks, • Physical and mental well-being activities each quarter, • Enhanced parental leave policy (6 months fully paid maternity leave), • Lunch clubs and annual holiday incentives, • Private healthcare, • Established brand, • Quarterly whole company events, • Finance well-being advice/checks Hit Easy Apply or reach out to Sarah Selisko for an informal conversation

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health’s challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role The Midweight PR Strategist plays a crucial role in shaping the strategic direction of our business. Reporting to the Head of Strategy, this position is integral to developing innovative communication and creative strategies. The role involves collaborating closely with account teams to drive brand and corporate strategies, develop creative briefs, and execute activation plans. Additionally, you'll contribute to new business efforts and ensure strategic consistency across all projects. The work will span PR, communications, and patient advocacy, ensuring a holistic approach to brand strategy. Previous experience of working with either Consumer Health or Prescribed Medicines clients is a must. This is a full-time permanent role and our current hybrid working arrangement is two days from home. Our office is located in Kings Cross. What You Can Expect to Be Doing: Strategic Counsel for Clients • Identify business challenges and develop tailored solutions., • Conduct research and data analysis to generate insights., • Develop strategic workshop frameworks and content outlines., • Evaluate competitive threats and market opportunities., • Facilitate strategic workshops and client meetings., • Create workshop reports with strategic implications and recommended actions., • Collaborate on comprehensive marketing and communication plans., • Work with research vendors to align methodologies with strategic objectives., • Stay informed on industry trends and provide proactive recommendations. Project and Team Management • Ensure brand strategy is understood and integrated across all deliverables., • Assist in internal brainstorms and workshops to shape strategic direction., • Use Havas tools and methodologies to maintain a consistent brand-building approach., • Communicate client needs and initiatives effectively within internal teams., • Identify and address strategic inconsistencies or potential issues., • Demonstrate leadership and inspire confidence in teams and clients. Commercial Awareness and Business Development • Develop in-depth knowledge of client products, therapy areas, and commercial strategies., • Provide strategic support on pitches and contribute to presentations., • Identify opportunities for organic growth within existing accounts. This Role Could Be a Great Fit for You If: • You have extensive experience in strategic and integrated communications, particularly within the healthcare sector., • You excel in analytical thinking and translating data into actionable insights., • You have strong presentation and facilitation skills, with the ability to engage stakeholders., • You are comfortable interpreting scientific and technical information and making it accessible., • You are adaptable, able to manage multiple projects, and balance competing priorities., • You thrive in a collaborative environment and can influence and inspire teams and clients.

What we're looking for: The QA Developer ensures the functional integrity and performance of our digital experiences. You will be responsible for both traditional regression testing and the development of new frameworks to validate the non-deterministic outputs of AI-powered features. Key Responsibilities • Develop and maintain automated E2E test suites using Playwright, • Perform cross-device and cross-browser testing for all web and mobile platforms., • Manage bug tracking and reporting through JIRA., • Integrate automated testing into GitHub actions CI/CD pipelines., • Professional experience in automated testing and quality assurance., • Proficiency in C# or TS for writing and maintaining test scripts., • Experience with performance and load testing tools., • Knowledge of security testing principles and mitigation of common web vulnerabilities., • Experience testing conversational interfaces or messaging-first applications., • Familiarity with performance and load testing to validate API reliability., • Experience with AI evaluation frameworks or prompt injection testing. What we can offer you: We work hard at keeping our teams motivated by offering continuous training and development opportunities, varied workloads, a competitive benefits package, good work-life balance and a fun and engaging office environment. We are currently working within a hybrid working model with flexibility to suit people’s circumstances. About Us: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 70 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data, Strategy and Ops. All dedicated to creating customer experiences worth talking about. Check out what we do ___. The VCCP Partnership as a whole is an integrated communications agency set up in 2002 by Charles (V), Rooney (C), Adrian (C) and Ian (P), who founded the agency on the principles of simplicity, collaboration, un-preciousness and integration around ideas rather than channels. Their founding client was BT Cellnet, now more commonly known as O2 and the most awarded brand in IPA effectiveness history. Across the Partnership, we work with a broad spectrum of clients such as O2, CompareTheMarket, easyJet, Paddy Power, Dominos and Cadbury. Our Culture: Bernadette has a unique culture, and we are looking for people who will make a positive contribution to this, therefore the candidate must have the following attributes: • A collaborative nature, • An entrepreneurial spirit, • Take pride in their work, • Have an honest approach, • Be un-precious and be able to recognise that a good idea can come from anywhere, • Take responsibility Our Purpose: At Bernadette, we’re on a mission to bridge the gap between ‘digital strategy’ and the execution of ‘digital experiences’ to make breakthrough products & services. That includes opening new categories and formats, delivering groundbreaking customer interactions, or generating long-term customer advocacy - across the whole digital ecosystem. We’re here to make a difference. We make breakthrough digital products and services which set new standards for everyone to follow, are indispensable and you can’t imagine life without them. We also deliver digital communication assets and activations for integrated campaigns for all of our VCCP clients. Benefits: • Life Assurance, • Private Medical Healthcare, • Income Protection, • Pension, • 25 days holiday, • Work mobile phone, • Enhanced maternity/paternity (after qualifying period) Non-Contractual Benefits: • Half a day working before a bank holiday – work permitting, • Employee assistance programme, • Gourmet Society & Tastecards, • Health Screening, • Holiday Purchase Scheme, • RAC Vehicle Breakdown Cover, • Free annual eye test, • Curious sessions and other information sharing sessions, • Give as you earn (a tax-free benefit), • Cycle to work scheme - after successful completion of probationary period, • Season ticket loan – after successful completion of probationary period

PR Account Executive – Purpose Led Agency (Faith-Based Sector) Remote (UK-based) with occasional London travel Fixed term contract - 12 months £22K–£26K + Benefits including 30 days annual leave Are you at the start of your PR career and looking for a role where your work genuinely makes an impact? Do you thrive in a fast-paced agency environment and want to help purpose-driven organisations tell powerful stories? We're partnering with a values-led communications agency that works exclusively with Christian charities, NGOs and faith-based organisations. They’re now looking for a proactive and organised Account Executive to support the delivery of impactful PR campaigns across an inspiring client portfolio. What You’ll Do • Support the day-to-day running of client accounts, ensuring everything operates smoothly and efficiently, • Act as a key point of contact for clients, coordinating meetings, agendas, notes and follow-ups, • Build and develop relationships with media and social influencers across Christian and mainstream outlets, • Research, draft and support the creation of press materials, features and reports, • Monitor coverage, track results and contribute to monthly reporting, • Play an active role in client meetings and campaign delivery, • Contribute ideas, insights and research into campaign planning and strategy You’ll Bring • A strong interest in PR, media and communications, with a desire to build your career in agency, • Excellent organisation and time management skills – able to juggle multiple tasks and priorities, • A proactive, can-do attitude with the ability to adapt in a fast-moving environment, • Strong written communication skills with attention to detail and creativity, • Confidence in building relationships with colleagues, clients and media contacts, • A genuine passion for purpose-led, faith-based organisations Why This Role? • Work with inspiring Christian charities and organisations making a real difference globally, • Join a supportive, collaborative and values-driven team where no two days are the same, • Gain hands-on experience across media relations, client management and campaign delivery, • Fully remote working with regular London meet-ups, team gatherings and events, • Excellent benefits including 30 days’ holiday, private healthcare, pension and development support Additional Information • This is a 12-month fixed-term maternity cover position, • Travel to London is required approximately every two months, alongside occasional client meetings and events. Genuine Occupational Requirement This role has a Genuine Occupational Requirement (GOR) for a Christian faith due to the nature of the organisation’s work and client base. Ready to kick-start your PR career in a role where your work has real purpose? Apply now or reach out for a confidential chat. You can reach me on 0203 826 1215. At Reuben Sinclair, we are committed to creating an accessible, inclusive and equitable recruitment process. We strongly encourage candidates of all backgrounds and identities to apply. We recognise the positive value of diversity, promote equality and challenge discrimination. At all times we aim to represent the person who is most suited to the job and welcome applications from people of all backgrounds. Want to find out more about our ED&I goals? Just ask. If you have any accessibility requirements, please let us know.

GTM Recruitment- Soho- agency recruitment- hybrid 3 days a week in London We need a Senior/Principal Consultant to join our GTM team, focusing on sales roles in high-growth tech businesses. This is a warm desk, with the market fully mapped, case studies of our success, and a decent chunk of incoming work. Open to experience, but something in the commercial world would naturally be ideal. Recognised in The Sunday Times as one of the Top 10 best Medium Organisations to work for (50-249 employees), and winner of Best Places to Work for 16-34 year olds ! 3Search is a specialist recruitment agency focused on recruiting in the marketing and digital space. We cover both permanent and contract roles across Digital Marketing, E-Commerce, UX, Search Engine Marketing, Marketing & Communications, CRM, Analytics, Product, Project Management, and much more. In 2025, we had our best-ever revenue year, even better than 2022. We are keeping the momentum going in 2026 Some other 2025 highlights: • Diversified our team into new complementary markets, • Added 2 new businesses, again in complementary markets to the group to expand our reach across professional services recruitment, • Hosted 100 industry events, • Invested heavily into our executive search team which has increased job flow across the group, • Placed some 'boots on the ground' in NYC and Austin to drive our US expansion, • 100% of our employees are proud to work here*, • 100% of employees say they intend to continue working for us for the next 12 months*, • 100% of employees would recommend working here to a friend or family member* *As recorded from our 2025 anonymous employee survey 3Search Values: Bravery, Growth, Belonging and Kindness Responsibilities: • Building and managing an engaged network of relevant clients and candidates within the Marketing industry., • Consistently developing existing relationships with clients. Proactively maximizing business opportunities and increasing market share., • Managing a full-cycle recruitment process, • Appreciates and provides thought leadership to ensure understanding of the relationship between activity and results, • Managing complex negotiations, • Working within a team to deliver on both individual and team targets, • Positively promote the 3Search brand in the market, • Act as a role model and mentor for new staff, demonstrating values and work ethic while assisting junior recruiters., • Supports manager with training, standing in when required and driving initiatives and company values. What are we looking for: • Demonstrated success in delivering against individual revenue targets, • You have successfully worked as a 180/360 recruiter in an agency, • Excellent communication skills and confidence in matching candidates/clients., • Maintain high levels of motivation to achieve development goals, • Someone who aspires to be a thought leader in their sector, • People with lots of ideas who also encourage others to share theirs, • People who give and ask for quality feedback, • Kind people, • People who still love "doing recruitment" What we can offer you: • Unlimited holiday, • A great culture: we are a business you can believe in and where your voice is heard, • Growth: A clear career path and a chance to make an impact, • Monthly commission and additional quarterly kickers, • Full training and development scheme throughout your career, • Hybrid working, • Free breakfast and soft drinks, • Physical and mental well-being activities each quarter, • Enhanced parental leave policy (6 months fully paid maternity leave), • Lunch clubs and annual holiday incentives, • Private healthcare, • Established brand, • Quarterly whole company events, • Finance well-being advice/checks Hit Easy Apply or reach out to Sarah Selisko for an informal conversation

🚀 Senior Account Manager | Med Comms | London We’re working with a fantastic global med comms agency that’s growing fast and looking for a Senior Account Manager to join their team. This is a brilliant opportunity to take real ownership. You’ll lead projects end-to-end, build strong client relationships, and support and mentor junior team members, all while working across a diverse mix of pharma and biotech accounts throughout the full product lifecycle. You’ll be someone who thrives on autonomy, enjoys leading client meetings, and wants to be fully immersed in every stage of a project. A big focus here is on growth and development. The leadership team has been promoted internally, and there’s clear investment in L&D, giving you a genuine pathway for long-term progression. ✨ What’s on offer: • Salary: £45–52k, • Beautiful central London offices + hybrid working, • Collaborative, passionate team culture, • Strong focus on career development and progression If you’re looking for a role where you can truly make an impact and grow your career, I’d love to hear from you. You will need over 3 years' experience in account management/project management gained within a healthcare communications agency. Be based in the UK and not require sponsorship. #MedComms #HealthcareCommunications #AccountManagement #Hiring #LifeSciencesCareers +++++

Policy Manager (Mortgages) Not-for-Profit Organisation – Financial Services Hybrid working – 2.5 days Central London / 2.5 days home Basic salary circa £68,000 Excellent benefits package including: Bupa healthcare for spouse and family, Permanent Health Insurance, Life Assurance (4x salary), 26 days annual leave (rising to 30 days with service), Pension scheme with up to 12% employer contribution Employer provides a base 5% and matches employee contributions up to a combined total of 12% Permanent, Full Time Our client is a leading not-for-profit trade body in the financial services sector, representing 49 member organisations and employing 27 staff. They are seeking a Policy Manager (Mortgages) for their London office, with hybrid working. If you have practical policy experience in mortgage regulation, ideally gained within a trade body, regulator, civil service or HM Treasury, we would be keen to hear from you. The Role of Policy Manager (Mortgages) The Policy Manager will represent the interests of members to external stakeholders and help establish and maintain a favourable operating environment. The role supports the Head of Mortgage & Housing Policy and provides advice, guidance and policy development across key mortgage and housing areas, including: FCA and PRA mortgage regulation, Arrears and possessions policy, Later life lending, First-time buyer policy, Home buying and selling reform, Mortgage training, development and industry events Principal Tasks & Responsibilities Represent member interests with government, regulators, professional bodies and other trade associations Lead and contribute to policy advocacy through consultation responses, briefings and correspondence Respond to member queries and proactively identify policy development opportunities Draft guidance and communications including website content, newsletters and circulars Coordinate and chair panel and committee meetings, including agenda preparation, minutes and follow-up actions Monitor regulatory and market developments to anticipate future policy priorities Speak at and chair industry events, seminars and conferences Act as deputy to the Head of Mortgage & Housing Policy when required Undertake special projects as necessary Person Specification Around 3–5+ years’ relevant post-qualification experience Previous experience within financial services, mortgages, government or a trade association Strong ability to analyse policy issues and develop evidence-based positions Clear, concise and persuasive written communication skills Excellent verbal communication and presentation skills Confidence engaging with senior external stakeholders and member organisations Ability to take ownership and leadership responsibility for defined policy areas Strong organisational skills with excellent attention to detail Ability to manage competing priorities and meet tight deadlines A finance-related, banking or degree-level qualification is desirable but not essential To apply for this Policy Manager role, please submit your CV. Due to the volume of applications, only successful candidates will be contacted. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the UK’s most experienced membership-focused recruitment firm, with over 10 years’ experience delivering permanent, temporary, interim and executive search recruitment solutions to trade associations, regulatory bodies, professional bodies and political organisations.

Strategist, Commercial Strategy This role will sit within our VML Health's global strategy team. Who We Are: VML Health is a global healthcare agency with a vision to make the world of health human-first. VML Health has offices across the world & three global healthcare hubs in London, New York, & Milan. VML is a WPP company. The Global Strategy Team Within VML Health, the Global Strategy Team is home to a diverse collective of bold, curious strategic thinkers. Operating within an agile model, we partner seamlessly with clients and collaborate as part of integrated agency teams. All with a shared mission to unlock transformative impact in healthcare. We are united by Radical Empathy, immersing ourselves in the lives and beliefs of the people we serve to uncover the unspoken tensions where the most powerful insights begin. Our culture is supportive, entrepreneurial and growth focused. We collaborate across geographies and disciplines, take ownership with agency and continuously evolve our thinking to stay ahead of a dynamic healthcare landscape. Our people and work thrive on integration across the strategy team, while also championing distinctive areas of expertise: Medical, Engagement, Brand and Commercial. Together, these disciplines create a connected approach that elevates every challenge we take on. This role sits within our Commercial Strategy team, based within the VML Health EU Hub. Our Commercial Strategy team helps to shape how an asset, franchise, or portfolio creates sustainable competitive advantage—through early alignment on scientific narrative, unmet need, evidence and differentiation strategy, competitive foresight, and category context. We take a consultative approach to support clients through strategic programs with a particular focus on early commercialization, market readiness, category leadership and patient engagement and advocacy. Grounded in early cross-functional working, integration of the patient voice, and expert partnership, the team works with a variety of global clients, involving close collaboration with our creative, engagement, medical education and marketing teams to deliver creative solutions. About the Position: Title: Strategist, Commercial Strategy Reports to: Associate Director, Commercial Strategy We are looking for a Commercial Strategist to provide rigorous research, analysis, and project support to enable high-quality delivery of Commercial Strategy engagements and new business pitches. Working under the guidance of the Commercial and Global Strategy Team leadership, this role helps transform complex scientific, clinical, and market information into clear strategic implications and client-ready outputs. This role also plays a key part in ensuring strong delivery excellence; owning workstream logistics, maintaining high-quality documentation, and supporting day-to-day client coordination to keep projects on track. The Commercial Strategist will contribute across core Commercial Strategy workstreams, including unmet need and market assessment, competitive foresight, secondary research and insight synthesis, primary research (e.g., interviews, advisory boards, workshops), strategic scientific narrative and value architecture, evidence generation and differentiation, and market readiness/activation planning. This role is based in our London office with close collaboration across our core hubs and strategic disciplines. Requirements Commercial Strategist should demonstrate strong foundational capabilities in strategy, research, and client delivery, including: • Strong analytical capability and comfort working with scientific/clinical information in a commercialization context, • Ability to synthesize complexity into clear insights, implications, and well-structured content, • Strong written and verbal communication (including summarizing findings clearly for internal teams), • Strong planning and organization skills; able to manage multiple tasks in a deadline-driven environment, • Collaborative team player with an ownership mindset; dependable and detail-oriented, • Professionalism in client communication and external stakeholder interactions, • Proficiency in Microsoft Office (PowerPoint, Excel, Word) Experience • Experience in healthcare, life sciences, consulting, agency strategy, pharma/biotech, medical communications, clinical research, or scientific academia (level flexible; evidence of relevant skills is key), • Demonstrated experience producing high-quality research outputs and translating findings into actionable recommendations, • Exposure to multi-stakeholder healthcare environments (e.g., clinicians, patients, payers, advocates, policymakers) is a plus, • Experience supporting workshops, interviews, advisory boards, or similar collaborative working sessions is desirable Knowledge and skills • Understanding of core commercialization concepts (e.g., competitive landscape, positioning/differentiation, evidence needs, stakeholder decision drivers), • Ability to apply an adoption/value lens – connecting evidence, stakeholder needs, and market context to implications for uptake and differentiation, • Strong problem-solving skills and ability to work with ambiguity, • Ability to apply structured thinking (hypotheses, frameworks) to build coherent strategic outputs, • Strong attention to detail (data accuracy, referencing, and consistency), • Practical project support skills (tracking actions, coordinating inputs, maintaining clean working files) Personal characteristics • Proactive, curious, and learning-oriented, • Comfortable taking direction, asking smart questions, and iterating quickly, • High standards for quality and clarity, • Flexible and resilient in a fast-moving environment Qualifications • Degree-level qualification (Life Sciences, Pharmacy, Medicine, Public Health, or similar). Advanced degree is a plus but not required.

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

In the fast-changing world where our clients deliver life-changing medicines and technology, Cognite’s dynamic team drives our mission of bringing science to life. As an independent agency, we create clear, compelling communications, focusing on the transformative therapies that are inspiring the future of healthcare and the highly complex diseases they treat. Our Copy team enjoys independence and ownership across a wide variety of projects. Supported by our expert Editorial and PromoMats teams, our writers are able to truly focus on turning complex science into compelling stories and brand messages. We are looking for a Principal Medical Writer to join our growing team. You will be responsible for: • Developing an in-depth scientific knowledge of allocated accounts and using this to shape the communications for our clients’ brands, • Taking the lead on scientific discussions with medics and external experts, proactively making suggestions that are valued by the client, • Developing content for a full range of projects and taking wider responsibility for work on allocated accounts by overseeing, briefing and reviewing the work of other writers, • Contributing to the scientific strategy and ensuring messaging and content are aligned with the overall brand strategy, • Collaborating with internal colleagues, including account managers, creatives, editors and medical strategists, to ensure the seamless delivery of projects, • Sharing knowledge and expertise, as well as providing expert advice and guidance on brands and therapy areas to internal stakeholders, • Staying updated on industry trends, guidelines and best practices to inform and enhance the quality of our medical writing, • Contributing to business growth by proactively identifying opportunities, attending pitches and contributing to written proposals With a deep interest in science and medical communications, we believe someone with the following experience could be a good match for this role: • An undergraduate degree in a relevant science (essential) or a postgraduate qualification or PhD (desirable), • Proven experience in medical writing within a medical communications agency or similar environment, • Excellent written and verbal communication skills, • Ability to work both independently and collaboratively in a fast-paced environment Cognite’s agency values – Everyone matters; Science at the heart; Entrepreneurial Mindset; True partners; and Doing the right thing – shape how we work every day. We believe every individual can make a positive difference; we put science at the core of everything we do; we embrace curiosity and courage to find solutions; we build lasting partnerships focused on shared goals; and we act with integrity and inclusivity in all our interactions. Our benefits include: • Discretionary company bonus and incentive schemes, • Hybrid working (home-based + co-working space in Holborn, Central London), • Private healthcare, • Frequent social and team events, • 24 days’ holiday + bank holidays

Are you an exceptional Medical Writer ready to elevate your career with a premier healthcare communications agency? Our client, a global leader in medical communications, is seeking a Senior Medical Writer to join their dynamic team! With hybrid working arrangements (two days onsite), this role offers the opportunity to work on high-impact projects that directly contribute to better patient outcomes worldwide. It’s a chance to leverage your scientific expertise and creative flair within a collaborative, forward-thinking environment, shaping the way medical insights are communicated across the globe! Position Summary: As a Senior Medical Writer, you will play a pivotal role in crafting and supervising the development of sophisticated, scientifically accurate medical content that aligns with client objectives and project specifications. You’ll collaborate closely with clients and external experts, engaging in multiple projects from inception through completion. Your contributions will elevate the company’s reputation in oncology communications and directly support the mission to improve patient care across the globe. As a key team member, you’ll have the opportunity to influence project direction, mentor junior writers, and participate in strategic planning efforts. Key Responsibilities: • Lead the creation of accurate, compliant medical content tailored to diverse audiences and therapeutic areas., • Manage multiple projects simultaneously, ensuring timely, budget-conscious delivery., • Foster strong relationships with clients and external thought leaders to support project success., • Support and mentor junior writers, promoting talent development and quality assurance., • Stay informed about industry regulations, guidelines, and scientific advances to maintain high standards of compliance and relevance. Qualifications & Experience: • Bachelor’s degree in Life Sciences; a Master’s or PhD is highly preferred., • 3-4 years of experience within a medical communications agency, • Proven ability to adapt scientific content for various audiences and therapeutic areas., • Strong project management, communication, and teamwork skills., • Excellent research skills and familiarity with industry standards and guideline Benefits: • 42 days paid time off, • WORKsmart - Flexibility around core working hours, • 5% contribution to 401k, • ADP Totalsource, • Hybrid/remote working Interested? If you are a motivated Senior Medical Writer looking to take ownership of high-impact scientific projects within a collaborative and forward-thinking environment, we’d love to hear from you! Apply today and take the next step in your medical communications career!

🌍 Logistics Project Manager: Global Events & Pharma Congresses Location: South East London (Hybrid: 3 Days Office / 2 Days Home) Salary: £35,000 – £42,000 + Global Travel MUST HAVE EVENTS AGENCY EXPERIENCE WITH PHARMA HEALTHCARE CLIENTS WITHIN LOGISITCS Are you a logistics mastermind who lives for the "perfect plan" but craves the adrenaline of a live global event? ✈️ We are partnering with a powerhouse Live Events Communications Agency in London to find a detail-obsessed Project Manager. This isn’t just about spreadsheets; it’s about engineering world-class experiences for the pharmaceutical sector on a global stage. The "Pharma" Edge 💊 This role is for someone who speaks the language of compliance and MSAs. You’ll be the "engine under the hood" for high-stakes pharmaceutical congresses and massive global exhibitions. What You’ll Do: • Master the Logistics: Own project scheduling, budgeting, and delivery for complex international briefs., • Global Supplier Lead: Negotiate with DMCs, housing bureaus, and banqueting teams across the globe., • Digital Architect: Design and manage precision delegate registration platforms., • Risk Wrangler: Ensure H&S and compliance are airtight (essential for our pharma partners)., • 🏠 True Hybrid Balance: A consistent 3-day office split in a vibrant South East London hub., • 🚀 Autonomy: You’ll have the creative license to provide input on delivery and manage your own project portfolio., • The Expert: You have solid experience in Pharma events/congresses and understand the nuances of the industry., • The Tech-Savvy Planner: A Microsoft Office wizard with experience in registration platforms., • The Juggler: You can manage multiple high-value projects simultaneously without breaking a sweat. This role would suit: Events Manager, Logistics Manager, Event Project Manager, Event Manager Logistics, Logistics Lead Events, Events Lead

In the fast-changing world where our clients deliver life-changing medicines and technology, Cognite’s dynamic team drives our mission of bringing science to life. As an independent agency, we create clear, compelling communications, focusing on the transformative therapies that are inspiring the future of healthcare and the highly complex diseases they treat. Our Copy team enjoy independence and ownership across a wide variety of projects. Supported by our expert Editorial and PromoMats teams, our writers are able to truly focus on turning complex science into compelling narratives and engaging educational content. We are looking for a Senior Medical Writer to join our growing team. You will be responsible for: • Demonstrating an in-depth scientific knowledge of allocated accounts and using this to shape medical communications materials, • Leading on content development for increasingly complex projects and defined workstreams, with senior oversight, • Understanding the product strategy and applying strategic thinking to all work, • Taking the lead on scientific content discussions with clients and external experts on defined projects or areas of responsibility, • Being seen by the client team as a trusted source of product and therapy‑area expertise, • Collaborating with internal colleagues and departments, including Client Services, Creative, Editorial and Strategy, to ensure the seamless delivery of projects, • Contributing to new business opportunities through research and content development for pitches With a deep interest in science and medical communications, we believe someone with the following experience could be a good match for this role: • An undergraduate degree in a relevant science (essential) or a postgraduate qualification or PhD (desirable), • Proven experience in medical writing within a medical communications agency or similar environment, • Excellent written and verbal communication skills, • Ability to work both independently and collaboratively in a fast-paced environment Cognite’s agency values – Everyone matters; Science at the heart; Entrepreneurial Mindset; True partners; and Doing the right thing – shape how we work every day. We believe every individual can make a positive difference; we put science at the core of everything we do; we embrace curiosity and courage to find solutions; we build lasting partnerships focused on shared goals; and we act with integrity and inclusivity in all our interactions. Our benefits include: • Discretionary company bonus and incentive schemes, • Hybrid working (home-based + co-working space in Holborn, Central London), • Private healthcare, • Frequent social and team events, • 24 days’ holiday + bank holidays, • Company closure between Christmas and New Year If you are passionate about bringing science to life, then we would love to hear from you.

Job Title: Principal Medical Writer (PMW) – Medical & Commercial Projects Location: London, UK (On-site / Remote-friendly depending on location) Employment Type: Fixed-Term Contract (12 months) About the Role: We are seeking Principal Medical Writers (PMW) to join a fully integrated healthcare communications team. You’ll work across medical affairs and commercial projects, developing strategic, high-quality content for a broad range of therapy areas and clients, including both established pharma brands and emerging biotech partners. Key Responsibilities: • Develop medical content across multiple deliverables, • Ensure scientific accuracy while maintaining clear and engaging messaging, • Collaborate with cross-functional teams, including account, creative, and strategy, • Work directly with clients on project delivery Minimum Requirements: • Medical communications / healthcare agency background (essential), • Proven experience in medical writing / strategic medical content development, • Confident in client-facing situations, • Strong understanding of medical and commercial healthcare communications Why This Role • 12-month FTC — ideal for freelancers or fixed-term seekers, • Exposure to a wide range of therapy areas and global clients, • Work in a collaborative, cross-functional, and science-led environment, • Experience both medical affairs and commercial brand communications Apply today and take the next step in your medical communications career!

Title: Benefits Specialist EMEA Reporting to: Senior Manager, Global Benefits We have an exciting opportunity for a Benefits Specialist EMEA, based in London. Department Overview The Total Rewards function exists to ensure our colleagues across the EMEA region feel supported, valued, and rewarded throughout their employee journey. We design and deliver competitive, inclusive, and compliant benefits programs that support wellbeing, engagement, and performance, while reflecting local market practices and business needs. Working closely with HR, Payroll, Finance, and external partners, we aim to deliver a clear, consistent, and positive benefits experience for both our Corporate and Retail populations. What you’ll do: As part of the Total Rewards team, you will support the administration and continuous improvement of employee benefits programs across EMEA. You will play a key role in ensuring benefits are delivered accurately, communicated clearly, and aligned with both legal requirements and our employee experience strategy. You will: • Serve as the first point of contact for employee and HR queries related to benefits across EMEA, including resolving issues from HR Operations and HRBPs., • Administer benefits programs (healthcare, retirement, insurance, and wellbeing) in line with local legislation, managing joiners, leavers, eligibility files, and billing across all country plans., • Support annual enrolment cycles, renewals, and communications, keeping benefits materials, HRIS records, and Talent Acquisition information accurate and up to date., • Partner with vendors and brokers to ensure effective service delivery, including leading the transition to a new broker as a key year-one priority, and assist with vendor webinars as needed., • Monitor benefits utilisation, costs, and reporting, while identifying opportunities to improve processes and employee experience over time., • Collaborate with the wider Total Rewards and Global Benefits teams to align regional programs with global strategy while reflecting local needs. What You'll Bring We're looking for someone with the following experience and skills — but these aren't set in stone. If you bring something extra to the table, we'd love to hear from you! • 1–3+ years of experience in HR or Benefits administration, ideally across multiple EMEA countries., • Working knowledge of EMEA benefits practices and compliance requirements., • Strong attention to detail with the ability to handle confidential information with care., • Clear, empathetic communication skills and a customer-focused mindset — you'll be interacting with employees and vendors regularly., • Proficiency in Microsoft Office, particularly Excel and HR systems; Workday experience is a plus but can be picked up on the job. We'd Love to See • A true team player who takes accountability — you'll make the difficult call or send the difficult email without needing to be pushed., • Organised and process-oriented, with a self-starter attitude — you spot things that need fixing and bring solutions., • Customer-centric with clear, friendly communication skills for employees and vendors alike., • Comfortable working with relative autonomy from a US-based manager., • A creative streak when it comes to packaging and communicating benefits information clearly — no prior experience needed, just a willingness to engage., • Workday experience is a plus but absolutely can be picked up on the job. Training & Support • You'll be joining a team that genuinely enjoys developing people — expect hands-on coaching, especially in your first six months., • Full onboarding into each country's benefit plans, Excel reporting, vendor file management, and broker relationship management (a key focus given the broker transition in year one). CAPRI Perks: A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition. Career Growth • Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving. — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

Role: Principal Medical Copywriter Department: Medical Location: Hybrid/Remote (Flexible) – London, UK Job type: Full Time About Our Client Our client helps science-led health brands engage with patients, healthcare professionals, carers, and payers to deliver measurable impact. They design transformative, digital-first experiences that move people along the path to better health, creating value across today’s connected healthcare ecosystem. The team is multidisciplinary and collaborative, including strategists, creatives, analysts, social media experts, project managers, and client service leads. They deliver innovative healthcare experiences, from connected content programmes and mobile apps to digital services and social communities. By leveraging emerging technologies, they help healthcare brands build loyalty, connect care ecosystems, and disrupt traditional markets. Our client works globally with UK, EMEA, and international clients, collaborating across offices worldwide to bring applied innovation to every project. The Role As a Principal Medical Copywriter, you will be a senior leader in the medical copywriting team and a trusted advisor to clients and colleagues. You will: • Translate complex scientific data into persuasive, audience-appropriate copy, • Lead key accounts and ensure all outputs meet highest scientific, creative, and regulatory standards, • Provide mentorship and people management for junior and mid-level copywriters, • Shape messaging, narratives, and brand voice across campaigns and channels, • Advise teams on strategic and scientific aspects of pitches, briefs, and account work, • Collaborate closely with creative, account, and scientific colleagues to ensure alignment and quality In this senior-level role, you will be recognized as a thought leader, championing quality content development, providing guidance on scientific strategy, and inspiring your team to push boundaries and elevate their work. Why This Opportunity • Lead high-profile global healthcare accounts and shape scientific messaging, • Mentor and develop junior and mid-level copywriters, • Influence strategy, messaging, and campaign execution across multiple channels, • Collaborate with a dynamic, innovative, and multidisciplinary team, • Play a key role in driving growth and excellence for client accounts Key Responsibilities • Champion best practice in the medical copywriting team, • Write and guide persuasive copy across formats, channels, and audiences, • Ensure medical accuracy, quality control, and regulatory compliance on key accounts, • Lead discussions with clients and colleagues on complex narratives and portfolio messaging, • Collaborate with senior creatives to inform themes, concepts, and tactical proposals, • Provide people management and mentorship to team members, • Contribute to resource management, recruitment, and training initiatives, • Maintain expertise across multiple therapy areas and advise on scientific strategy, • Identify challenges, propose solutions, and drive delivery across multiple projects Requirements • Extensive experience in medical copywriting, leading multiple accounts, • Solid scientific background (bachelor’s degree in life sciences, 2:1 or above), • Deep expertise in healthcare communications and industry regulations (ABPI Code of Practice), • Strong leadership, mentoring, and people management skills, • Exceptional verbal and written communication, • Ability to work creatively, strategically, and proactively, • Comfortable advising clients and colleagues on scientific and medical content, • Able to inspire a team and elevate standards of work Approach & Skills • Creative: Challenge the status quo sensitively; write and coach to creative themes, • Strategic: Understand both the big picture and the details, • Proactive: Drive your own work and that of your team, • Communicative: Collaborate effectively across teams, • Ambitious: Take ownership, roll up sleeves, and lead by example Why Join Our Client Our client believes that keeping the world healthy is a shared responsibility. Their work creates sharper, more memorable, and valuable healthcare brands to drive better outcomes.

Strategic Medical Education Account Manager – London (Hybrid) A brand-new opportunity has just landed with a leading, people-first healthcare communications agency. Think collaborative culture, exciting accounts across various therapy areas, and real strategic input from day one. Beyond client work, there’s loads to get involved in, from DEI initiatives to social projects. Plus, you’ll work 2 days a week in their dog-friendly London office, complete with rooftop yoga and a subsidised café/bar. Genuine progression. Brilliant mentors. A truly supportive team. Interested? Apply today. You will need previous experience working as an SAE/AM within a medical communications agency and not require sponsorship.

Customer Platforms Manager CL6 London / Manchester / Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. We work across Financial Services, Health & Public Sector and Communications Media and Tech clients. We help our clients define, plan and deliver changes that impact end customers and the front-office. You will: • Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises., • Work with famous brands and household names., • Support clients to define a customer-first mindset, helping them shape their business and operating models., • Redefine customer journeys and personalize interactions to create significant and consistent experiences., • Be at the forefront of physical and digital engagement models to give their customers a seamless service model., • Re-invent the customer ‘ecosystem’ as products / services spread across organizations, • Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organizations maximise value from their customer interactions., • Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services., • Have the opportunity to deepen your practitioner knowledge in areas such as GenAI and human-centered design., • Shape and help deliver integrations of cloud-based customer platforms (e.g. Microsoft Dynamics, Salesforce, AWS)., • Work with and learn from high-performing individuals across Accenture’s Global Network with varied specializations who are passionate about helping organisations champion the customer., • Have the opportunity to use your entrepreneurial skills to grow the practice and set strategic direction on what should be Accenture’s offering in this space. You'll learn, grow and advance in an innovative culture that thrives with shared success, innovative ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. As a Service Lead Manager, you will: • Lead a team to collaborate with our clients to understand their business needs and requirements., • Develop a vision and business cases for transformation projects, highlighting the strategic value of Microsoft technologies., • Design and implement AWS, Google CES, Genesys CX Cloud, MSFT and Sierra solutions: Ideally understand target state architecture for each platform and able to explain functionality achieved with each platform and how that can fit in enterprise architecture., • Plan and drive the implementation of our solutions, managing the project timelines and resources. Collaborate with cross-functional teams to ensure project milestones are met. Ensure all appropriate reporting is in place., • Collaborate across our business sharing knowledge within the Accenture ecosystem to improve our platform capability and leverage available knowledge, • Demonstrate deep understanding of enterprise technology platforms and architectures, staying current with emerging trends and guiding teams on optimal solution design., • Shape and influence strategic direction across multiple transformation programs, ensuring alignment with client business goals and Accenture’s innovation agenda., • Mentor and develop future leaders within the team, fostering a culture of continuous improvement, inclusion, and high performance. We are seeking candidates with the following skills and experience: • Hands-on experience with the AWS, Genesys Cloud CX, Google CES , MSFT Dynamic 365 or Sierra, hands on experience of implementing one of these solutions., • Strong analytical skills for translating business and technical requirements into innovative solutions., • Experience in articulating solution value and business case creation, • Ability to design technical solutions or customer journeys utilising Hypersclaers and one of the above platforms, • Experience in agile environments using frameworks such as Scrum or Kanban, • Strong communication and collaboration skills, and experience in senior stakeholder management, • Relevant Certifications from one of the above players., • Extensive experience in Service Technology, CCaaS or integration with CRM. Set yourself apart: • Hands on experience with Google CES, Co pilot studio and building Agentic agents., • Strong grasp of customer engagement platforms, CRM, CaaS, Chat or AI., • Experience implementing being hands on in the project., • Demonstrated ability to assess the impact of transformations on operating models., • Showing a demo of conversational AI which you have built with one of the platforms which offers this service. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

PR: Senior Account Executive / Account Manager - Financial Services PR • London | Hybrid & Flexible Working, • £35K–£47K + Bonus + Outstanding Benefits A leading global communications consultancy focused exclusively on financial services is hiring at Senior Account Executive and Account Manager level in its London office. Founded within the last decade and now employing over 100 specialists internationally, the agency works with major financial institutions, fintech innovators and challenger brands across banking, payments, insurance and investment sectors. The firm is currently evolving from a traditional PR agency into a fully integrated marketing and communications consultancy, combining media relations, creative, content and social to deliver multi-channel campaigns for clients shaping the future of finance. As part of this growth, they’re strengthening the London team with hires at mid-level and junior level to support a strong pipeline of work across global financial services clients. Why This Agency • One of the world’s largest specialist communications agencies dedicated to financial services, • Global client portfolio spanning banking, fintech, insurance and investment firms, • Transitioning into a fully integrated marketing consultancy beyond traditional PR, • Entrepreneurial culture encouraging commercial thinking and innovation, • Strong investment in training and career development, • Flexible and agile working model The Role Senior Account Executive You’ll support the delivery of integrated communications campaigns for financial services and fintech clients. Responsibilities include: • Supporting the execution of PR-led integrated campaigns, • Media outreach and relationship building across financial and business press, • Drafting press releases, commentary and thought leadership content, • Supporting campaign planning and reporting, • Monitoring media coverage and analysing results, • Collaborating with senior team members on strategic client programmes Account Manager As an Account Manager you will take ownership of client accounts and lead campaign delivery. Responsibilities include: • Managing day-to-day client relationships, • Leading integrated communications programmes across PR, content and social, • Developing narratives and campaign ideas for financial services brands, • Securing high-quality media coverage across financial and national press, • Managing and mentoring junior team members, • Contributing to strategic planning and new business initiatives What They’re Looking For • PR agency experience within financial services, fintech, banking, insurance or related B2B sectors, • Strong media relations skills and ability to translate complex financial topics into compelling stories, • Experience delivering integrated campaigns across multiple channels, • Confident communicator able to manage multiple projects and deadlines, • Ambition to develop within a specialist financial services consultancy, • Financial services experience is essential for these roles. What’s On Offer • Salary £35K–£47K depending on level, • Performance bonus, • Flexible / agile working policy, • Private healthcare and wellbeing support, • Pension contribution, • Extensive training and development programmes, • Equity participation opportunities, • Clear progression pathways within a growing global consultancy Apply If you’re currently working in financial services PR and looking for a role where you can deepen your sector expertise while developing integrated communications skills, this is an excellent opportunity.

Content Design Manager Location: London (Hybrid Working) The Role Want to do the best work of your life? This is an opportunity to make your mark at a leading media and entertainment organisation in Europe. As a Content Design Manager (internally known as Lead Content Designer), you’ll play a pivotal role within the digital customer experience team, owning the creation of world-class content and delivering transformative solutions across web, mobile apps, agent tools, and customer communications. You’ll lead Agile teams, drive content strategy, and be accountable for delivering outcomes that meet both customer needs and business goals. Working within a Customer Experience Centre of Excellence, you’ll support CX strategy, content excellence, and performance across product roadmaps in the UK & Ireland. From onboarding journeys to ongoing engagement, everything is driven by one purpose: creating better experiences for customers. What You’ll Do People • Lead and develop a team of content designers, ensuring consistent, high-quality output across all platforms, • Take ownership of your personal development with clear goals and progression milestones, • Own strategic content direction across your portfolio, shaping customer journeys aligned to business goals, • Champion the customer voice in decision-making and prioritisation, • Engage stakeholders with compelling, evidence-based storytelling and content strategies, • Own voice, tone, and style guidelines to ensure clarity, consistency, and accessibility, • Evolve content design practices in partnership with senior design leadership, • Translate customer insight into actionable content improvements, • Lead tone of voice workshops, content audits, and editorial reviews, • Partner with research teams to validate effectiveness and usability, • Align content with product and service design artefacts (e.g. journey maps, blueprints), • Support design operations to optimise workflows and feedback loops, • Own content modelling, taxonomy, and information architecture frameworks, • Ensure alignment with SEO, legal, and compliance standards, • Drive adoption of AI and LLM tools within content design workflows, • Own end-to-end content strategies and app-first experiences, • Lead UX writing and system-level thinking across complex journeys, • Integrate AI into personalised, scalable content experiences, • Define and validate information architecture and navigation, • Establish scalable content patterns and editorial standards, • Define and track CX KPIs and content performance metrics, • Proven track record delivering strategic, user-centred content across large-scale digital products, • Advanced experience with tools such as Figma, Confluence, and enterprise CMS platforms, • Strong leadership experience managing senior content designers across multiple initiatives, • Deep expertise in UX writing, information architecture, and accessible content design, • Extensive user research experience (e.g. usability testing, card sorting, behavioural insights), • Strong analytics capability (e.g. Adobe Analytics, Contentsquare) to inform optimisation, • Excellent communication and stakeholder influence at senior and executive level, • Comfortable working in fast-paced, complex environments, • Generous pension package, • Private healthcare This role follows a hybrid working model, with an expectation of 3 days in the London office and up to 2 days working from home per week.

Due to continued growth and success, an award-winning agency are looking to expand their client services team. With extensive behavioural science expertise, this innovative, full-service agency cover a diverse range of work from clinical to creative communications, Rx to consumer health, and some brilliant patient facing campaigns. In this role you’ll have the opportunity to collaborate with scientific, research and creative teams to develop important programmes that drive lasting behaviour change and improve health outcomes. As an integral member of the account handling team, you’ll be responsible for ensuring projects are delivered on time and budget, communication objectives are met, and the scientific content is of the highest quality and accuracy. You’ll be joining a passionate, talented and sociable team, enjoy excellent benefits and strong development opportunities. A scientific background and healthcare communications agency experience are essential.

About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities., • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment., • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises., • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed., • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings., • Handle guest inquiries related to security, providing reassurance and assistance as needed. About you The ideal candidate for this position will have the following experience and qualifications: • Hotel security officer experience, • SIA Licenced, • Certified Security training, • Police/Military background, • Excellent level of English read, write and spoken About You: Successful candidates will have the following skills: • Software competencies – Microsoft Office programs (Intermediate)., • Knowledge of fire-fighting equipment and CCTV equipment., • First aid and CPR training, • Interpersonal skills, • Communications skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Communications is part of our integrated commercial services. This position is fundamental to building credibility and strengthening relationships with healthcare providers, patients, and industry clients. The position delivers industry-leading services, which include call center staffing for responding to product information requests, identifying and in-taking of adverse events and/or product quality issues, and medical writing. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: • Translation of English documents into the target language or vice-versa, and delivering these translated responses either on the phone or in writing., • Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients., • Disseminate drug information either verbally or by written correspondence., • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate initial adverse event and product complaint reports in compliance with EVERSANA-Medical Communications and client SOPs. Fulfill local Regulatory Authority regulations and requirements for post-marketing adverse event reporting. In addition to being fluent in safety terminology, the individual should be able to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected., • Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses., • Coordinate processes necessary for responding to quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals., • Miscellaneous projects including market and competitive product research, system development, sales training projects, and field liaison support., • Medical Writing, • On-call responsibilities on an as assigned basis., • Customer Services: Maintain and improve customer services associated with activity of the Medical Communications Call Centre., • Place of Work: Home Office or European Hub Office, • Hours: Europe working hours between 8am-6pm CET Mon-Fri, might be asked to work on Bank Holidays if needed, for which will receive a day off in lieu., • Metrics: Maintain and contribute toward process improvement which positively impacts metrics associated with activities of the Medical Communications Call Centre; metrics are subject to change annually or more often as deemed necessary., • Travel: In general, this position does not travel; however, the incumbent will need to be able to travel up to 10%. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: • The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required., • Education: Life Sciences or healthcare degree or equivalent, • Experience and/or Training: Strong clinical background and excellent verbal/written communication skills., • Language: English C1 level is obligatory. In addition to mother tongue fluency in French is essential., • Education: Pharma D / M Pharma but other degrees such as BSc. or MSc. in Pharmacy also considered., • Experience and/or Training: Call Center, Medical Information, pharmaceutical industry, and clinical experiences including medical writing., • Language skills: fluent English along with Native French., • Technology/Equipment: Computer proficiency in Microsoft Word, Excel, and other Window applications. The utilization of Medical Information Management Systems, Safety Databases, or equivalent., • Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others, and a sense of humor. Energises others and heightens morale through her/his attitude., • Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and create a climate that motivates and encourages others to participate., • Innovator: Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled: Proves to be a professional of unquestionable integrity, credibility, and character who demonstrates high moral and ethical behavior Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Customer Platforms – Senior Manager 📍 Locations: London, Manchester, Edinburgh About Accenture Song Within Accenture Song, our Service practice champions the customer. We help organisations across Financial Services, Health & Public Sector, and Communications, Media & Technology design and deliver front‑office transformations that create meaningful, connected, and consistent customer experiences across B2B and B2C. Our purpose is simple: put the customer at the heart of everything—from operating models and service design to digital platforms and data‑driven engagement. As a Customer Platforms Senior Manager, you will be at the forefront of shaping and delivering customer‑centric, cloud‑enabled service transformations for some of the world’s most recognisable brands. You will combine deep knowledge of customer engagement platforms with strong leadership, consulting, and delivery expertise to help clients operate always‑on, connected service organisations. You’ll also play a key role in growing our practice, shaping Accenture’s offering, and developing future leaders. What You’ll Do As a Service Functional Lead Senior Manager, you will: • Lead and inspire multi‑disciplinary teams to understand client needs and deliver high‑impact customer platform transformations, • Develop transformation visions and business cases, articulating the strategic value of customer platforms and cloud technologies, • Design and deliver solutions across platforms such as Microsoft Dynamics 365, Salesforce, AWS, Google Customer Engagement Suite, Genesys Cloud CX, and Sierra, • Define and communicate target‑state architectures, explaining how platform capabilities align with wider enterprise architectures, • Plan and drive end‑to‑end delivery, managing timelines, resources, dependencies, and governance, • Shape and influence strategy across multiple transformation programmes, ensuring alignment with client objectives and Accenture’s innovation agenda, • Collaborate across the Accenture ecosystem, sharing knowledge and strengthening overall platform capability, • Stay at the forefront of emerging trends in customer data, CX, CCaaS, GenAI, and conversational AI, • Mentor and develop future leaders, fostering a culture of inclusion, continuous improvement, and high performance What We’re Looking For • Hands‑on experience implementing at least one major customer platform (e.g. AWS, Genesys Cloud CX, Google CES, Microsoft Dynamics 365, or Sierra), • Strong analytical skills, with the ability to translate complex business and technical requirements into innovative, value‑driven solutions, • Proven experience creating business cases, defining solution value, and influencing senior stakeholders, • Ability to design customer journeys and technical solutions leveraging hyperscalers and customer engagement platforms, • Experience working in Agile delivery environments (Scrum, Kanban), • Excellent communication, collaboration, and senior stakeholder management skills, • Relevant platform certifications (preferred), • Extensive experience in Service Technology, CCaaS, CRM, or customer platform integrations Set Yourself Apart With • Hands‑on experience with Google CES, Copilot Studio, or building agentic / conversational AI solutions, • Strong understanding of CRM, CCaaS, chat, AI‑driven customer engagement platforms, • Demonstrated ability to assess and shape the impact of transformations on operating models, • Experience building and showcasing conversational AI demos using customer platforms What’s In It for You We offer a competitive Total Rewards package, including: • Competitive base salary and annual performance bonus, • Opportunities for equity participation, • 30 days annual leave, plus 3 paid volunteering days, • Flexible and family‑friendly working policies, • Attractive pension plan with financial wellbeing support, • Private healthcare and mental wellbeing support, • Employee Assistance Programme, career development, and coaching, • Generous parental leave offerings Flexibility and mobility are part of this role, with some client‑site presence required to support collaboration and delivery. We aim to be as flexible as possible to support your work‑life balance while maintaining strong relationships with clients and teams. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

Customer Experience & Contact Platform Architect - Manager London / Manchester / Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. You will: • Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale., • Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers., • Work with leading organisations across multiple industries, contributing to large-scale customer and platform transformations., • Support clients in defining a customer-first mindset and reshaping their business and operating models., • Transform customer journeys and service interactions using data, CCaaS platforms and AI to create seamless and consistent experiences., • Reinvent the customer service ecosystem by improving how products, services and channels work together., • Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximize value from customer interactions., • Shape and deliver transformational customer platform solutions for clients who want deeper understanding of how customers engage with their products and services., • Continue to build practitioner skills in areas such as GenAI, human-centered design and modern service architecture., • Support the integration of cloud-based customer and CCaaS platforms (for example Microsoft Dynamics Contact Centre, Amazon Connect, Genesys Cloud CX, or Google CCaaS/CES)., • Collaborate with colleagues across Accenture’s global network, learning from specialists who share a passion for customer experience, platforms and AI., • Contribute to practice growth by helping shape offerings and strategic direction across CCaaS and AI-enabled customer platforms. As a Customer Experience & Contact Platform Architect - Manager, you will: • Lead multi-disciplinary teams to understand client requirements and shape CCaaS and AI focused transformation programs., • Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. This may involve hands-on build or overseeing delivery teams, and includes supporting integration with AI platforms like Sierra and ElevenLabs., • Collaborate across Accenture to share knowledge, build reusable assets and strengthen our CCaaS and AI capability., • Apply deep understanding of enterprise platforms and architectures, staying current with emerging CCaaS and AI trends and guiding teams on optimal design., • Shape the strategic direction of CCaaS and AI transformation programmes, either through deep expertise in enterprise platforms and architectures., • Mentor and develop future leaders, fostering a culture of performance, inclusion and continuous improvement. Required skills and experience: • Strong hands-on expertise with at least one major CCaaS platform is a must (e.g. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre)., • Experience solutioning integrations between CCaaS platforms and AI services, automation tools, or adjacent customer systems through hands-on design/build., • Strong analytical skills and the ability to translate business and technical requirements into platform designs or customer journeys., • Ability to design technical solutions or customer journeys across hyperscalers and modern customer platforms., • Relevant certifications from organizations such-as Amazon, Genesys, Google or Microsoft, • Extensive experience in CCaaS and AI enabled service technology gained through hands-on design and build work. Set yourself apart: • Experience architecting and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved., • Practical designing or building AI agents or conversational AI solutions using tools such as Co-Pilot Studio, Sierra or ElevenLabs., • Ability to demonstrate CCaaS and AI solutions you’ve contributed to through direct technical build (flows, routing, integrations etc.)., • Strong understanding of customer engagement and service technologies from a design/build perspective., • Track record of contributing to or leading multi-platform CCaaS and AI architecture teams and delivery squads. Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs. Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Strategic Communications Director Salary: £80-90k Hybrid: 3 days in Central London office A leading independent strategic communications consultancy are looking for a Financial Communications Director to join the team. This is a growth hire. Ideally you'll have sector agnostic experience and ideally some financial services experience. You feel comfortable sitting amongst the SLT, managing teams and leading on new business. In return, they offer a down-to-earth culture, where work life balance is prioritised, with a strong mix of benefits including: 'work from anywhere', strong holiday package, private healthcare etc. They are proud to offer a flexible working approach and an alternative to the big agency model. Agency experience is preferred.

Join a fast-growing, creative PR agency working right at the cutting edge of science, climate tech and innovation. You’ll work with pioneering companies tackling big global challenges – from clean energy and food systems to breakthrough materials and emerging technologies. This is a role where complex ideas turn into compelling stories, helping clients gain visibility, credibility and real-world impact. Everything you need to know about the role As an Account Manager, you will lead day-to-day delivery across a portfolio of exciting, innovation-led clients: • Driving media strategy and securing coverage across national, business, tech and trade press, • Turning complex science into clear, engaging narratives, • Building thought leadership campaigns, reports and insight-led content, • Managing client relationships and keeping delivery sharp and on track, • Running integrated campaigns across earned, owned and social channels, • Tracking results and showing the impact of your work Experience and qualities that make you a strong fit • Motivated by meaningful, purpose-driven work, • Strong media relations skills and a genuine interest in science-led stories and breakthrough tech, • Experience managing multiple client accounts in the science or climate tech space, • Confident communicator with strong writing skills who can simplify complex topics, • Around 3–4+ years’ experience in PR/communications, • Science or Engineering degree What’s on offer • Salary to £45k (depending on experience), • Hybrid working (London-based, ~2 days in office), • 25 days holiday, • Comprehensive private healthcare (incl. dental, optical, mental health support) Could this be the role for you? You’ll be working with some of the most exciting, future-focused organisations out there, helping shape conversations that matter – from climate solutions to next-gen science. If you enjoy variety, big ideas and meaningful impact, this is a standout opportunity and I’d love to hear from you –

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us.

IT Procurement Manager | £85,000 to £95,000 | discretionary bonus | matched pension | Healthcare | Dental | + many more benefits | 3 days a week in the office - London| Leading UK Specialist Insurance Business A brand new role working for a market leading, Global Insurance Firm who are adding to the team an IT Procurement Manager manage the Technology category globally with a £100m spend. You will be reporting into the Head Of Procurement to take ownership of the IT category, supporting on large complex and strategic projects, whilst still looking for the best commercial value. A hugely exciting time to join the business in the midst of a procurement transformation where the team will continue to grow. This role requires a candidate with extensive IT Category Management and Professional services experience, who regularly manage senior stakeholders and have proven experience of doing this. Due to joining in the midst of a big transformation, with a technology focus you will need to be able to work at pace, multiple projects at once and manage your time whilst things can be slightly manic. Role and responsibilities: • Create IT strategy through to the delivery and performance including year on year annualised savings, • Develop group wide category plans and strategies to ensure alignment for the group, leveraging suppliers to support local offices, • Support the development of global category strategies to a clear and prioritised pipeline of sourcing projects, • Engage, manage and influence senior stakeholders from Director to Board level to ensure buy-in, utilising strong market knowledge, • Build relationships with key stakeholders to ensure a rounded knowledge of a suppliers performance, • Monitor supplier risk and performance through reporting tools and business feedback, • On top over delivering strategic projects, ensure the business is getting the best service in line with cost efficiency Experience and requirements: • Deep technical category experience within Technology and professional services covering a wide range of sub-categories, • Previous experience working on complex global projects, dealing with Tier 1 suppliers of significant values, • Confident in engaging and influencing senior level stakeholders, and across various regions, • A highly strategic mindset when approaching procurement, suppliers and business needs, • Will have a track record of IT category management, effecting change and continuous improvement through implementation of innovative category strategies, • Excellent communications skills when dealing with contacts in different cultures and countries, • Able to adapt in a very fast paced, continuously changing environment

Director, Scientific Services – Medical Communications Position: Director, Scientific Services Location: London (hybrid) Contract Type: Permanent Salary: Up to £120k (DOE) Start: ASAP Director, Scientific Services (DSS)- This is a unique opportunity to join a dynamic and thriving medical communications agency in London! As a member of the Senior Leadership Team, you'll have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the company. The ideal candidate will be a confident and resourceful leader with the expertise to oversee various medical communications projects from scientific, editorial, and strategic standpoints. In addition to exceptional writing skills, the DSS must possess strong scientific knowledge, keen business acumen, creative problem-solving abilities, and a talent for motivating and inspiring teams to achieve their best work. Our client fosters a collaborative, inclusive, and dynamic work culture where ideas and creativity thrive. They encourage continuous professional development, offering hands-on training and mentorship. With a focus on delivering high-quality results for their clients, they have created an environment where individuals are empowered to take ownership of projects, drive their own growth, and contribute to the team's success. Role & Responsibilities: • Be an active member of the leadership team and contribute to the company strategy in line with the vision and objectives, • Collaborate with the agency's client services lead to take full responsibility and accountability for the agency, ensuring the seamless execution of strategic and tactical initiatives to the highest standards, • Lead scientific strategy calls and meetings with clients, • Take responsibility for leading scientific strategy development with new clients, aiding with the identification of their business needs and communications requirements, • Provide scientific counsel on accounts, challenging and supporting their scientific strategy and acting as a source of advice for members of the team across all departments, • Develop an in-depth understanding of assigned products, related medical areas, and competitors, • Engage and educate the team on how a clear scientific strategy can enhance the quality of delivery to clients, • Implement and monitor team processes that ensure the production of high-quality outputs that are on brief and meet client expectations, • Maintain a fully resourced editorial and medical writing team and provide input on recruitment decisions that will drive and support the growth of our business opportunities, • Manage and oversee the work of junior members of the team and work with the leadership team to develop performance plans for the team, • Work collaboratively with the commercial team to provide strategic scientific support for the development of proposals/pitches and participate in new business pitch presentations, • Proactively identify new business opportunities by researching therapy area developments and product pipelines Requirements: • Degree (science, preferably life science); PhD or MSc (highly desirable), • Experience leading high-performing teams and proven leadership and influencing skills in a commercial environment, • Experience and aptitude in strategic planning, developing and presenting new business proposals/pitches and nurturing the talent of less experienced team members, • Extensive medical writing experience in a medical communications agency across a broad range of projects and therapeutic areas, • Strong commercial acumen in the financial management of a medical communications business, • Commercially savvy - skilled at advising the client service team on SOWs and budgets while driving organic growth by winning new business with existing clients, • Can-do attitude and willing to pitch in where needed, • Several years’ experience as a Scientific Team Lead or Scientific Director in a medical communications agency #medcomms #medicalcommunications #medicalwriter #medicaleducation #healthcareadvertising #healthcare #pharma Director, Scientific Services – Medical Communications

Sciterion – Medical communications that enable positive change in clinical practice to benefit the lives of people living with health issues. Sciterion are focused on delivering science that speaks to people. Our mission is to drive excellence in medical affairs including medical education and medical communications. We facilitate meaningful exchange between industry, healthcare professionals and patients. Our diverse and passionate teams explore, innovate, and develop solutions together delivering credible and compelling medical content via engaging and immersive experiences. We strive to be the positive change we want to see in the world. Join Sciterion and make a difference in healthcare. We are now recruiting for a Senior Medical Writer to join Sciterion. The role You will be responsible for the creation of high-quality medical content, to meet and exceed our client's project objectives and to ensure our work is delivered on time and to budget. Working across a range of therapy areas you will provide strategic direction on a wide range of accounts. Core duties and responsibilities • Maintain a high quality of medical writing with excellent briefing and reviewing skills, • Assist with the promotion of quality control processes and procedures, • Develop an understanding of new therapeutic areas quickly and comprehensively, • Build an understanding of client and competitor products, therapy areas, portfolio, and clinical and commercial strategy in the context of the current market, • Keep up-to-date with industry codes of practice/legislation, • Act as the Technical Lead on designated client projects, • Plan your workload and contribute to resourcing for your team, • Work collaboratively with account team members to ensure that all account objectives are met, • Build relationships with clients and/or external experts, • Identify opportunities to maximise existing client accounts, • Assist with the development of proposals and present at pitches when appropriate, • When appropriate, contribute to development of project specifications, cost estimates and reconciliations, • Monitor project costs against agreed budgets and notify the Client Services team of any changes to the specification at the earliest opportunity The person • Proven medical writing experience within a healthcare communications agency, with knowledge of a broad range of communications activities, • The ability to tailor your writing style appropriately for different target audiences, • Life science degree educated, ideally with a higher qualification MSc or PhD, • In-depth working knowledge of the pharmaceutical industry, • Strong organisational, time management and people skills

Business Development Director – Redefining Clinician Engagement in Healthcare Communications and MedTech! PLS ONLY apply if you have worked in the Pharmaceutical and/or Healthcare Communications sector – you will not be considered if you DON’T have experience in these sectors. The Mission: Our client has developed a platform that transforms how critical medical knowledge is accessed at the point of care. Founded and developed by doctors, the platform currently powers how medical information is accessed by clinicians. Our client is looking for an entrepreneurial Business Development Director to join their lean, mission-driven team at a pivotal scaling moment. Role Summary: This role is responsible for managing the full sales cycle and overseeing the delivery of client campaigns on their platform. The person will work closely with internal teams, agency partners, and pharmaceutical/healthcare clients to ensure campaigns are executed smoothly and clients receive a high-quality experience. The position requires someone who is highly organised, client-focused, and strategic, capable of coordinating multiple stakeholders while maintaining strong relationships. They will also work closely with the CCO to scale and improve the current sales and campaign processes as the company grows. Overall, the role supports a fast-growing healthcare technology company that aims to improve how the healthcare industry engages with clinicians and gathers insights to drive better healthcare outcomes. Key Responsibilities: This role is responsible for owning the entire sales process, from generating leads and running demos to negotiating contracts and closing deals with pharma, medtech, and agency clients. Key responsibilities include building and managing a strong sales pipeline, maintaining accurate CRM records, developing relationships with senior stakeholders, and positioning our client as the platform for key medical knowledge. The role also involves creating campaign proposals, negotiating commercial terms, and sharing market insights with internal teams to help improve the platform. Ideal Candidate: The role requires someone with strong experience winning new business in pharma, medtech, or healthcare media, with the ability to manage complex B2B sales involving multiple stakeholders. Candidates should have 7+ years’ experience in pharma-related marketing, media, or account management, a proven record of hitting revenue targets, and strong client relationship, communication, and presentation skills. They should also understand the UK pharmaceutical marketing environment (including ABPI compliance) and be results-driven, proactive, and comfortable working in a fast-paced startup-style setting. Why Join Our Client? • True Ownership: You'll receive stock options to share in their global success., • Pivotal Moment: Join them as they scale from a lean UK team to a global organization., • Direct Impact: Your work ensures doctors have the context-specific knowledge they need to deliver safe, effective care every day. This is not a traditional role: • You will work with a small, mission-driven group of clinician-engineers, • You will join at a pivotal moment as they scale from a lean team to a global organisation, • Your work will directly influence how industry leverage the next wave of clinician insights and engagement through AI driven technology platforms The Rewards: £ v generous! + Commission + Stock Options + Full Medical Cover + Hybrid London working, at least TWO days in a central London office. Pls do NOT apply if you can't be in central London at least TWO days per week - this is non-negotiable. Also, pls ONLY apply if you have worked in the Pharmaceutical and/or Healthcare Communications sector – you will not be considered if you DON’T have experience in these sectors.

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams. You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team. The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross. What You Can Expect to Be Doing: Account & Client Management • Oversee day‑to‑day delivery of digital and social tactics across client programmes., • Manage digital advertising activations, tracking, and performance evaluation., • Lead social listening and insights workstreams., • Provide clear briefs and direction to junior team members while supporting their development., • Keep clients informed with regular updates, recommendations, and progress reports., • Maintain and grow relationships with both clients and third‑party partners. Communications & Content • Contribute to the strategic planning of client communications programmes., • Build knowledge of healthcare media and advise on appropriate targeting., • Develop relationships with industry experts, KOLs, and HCPs to enhance campaign impact., • Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media., • Support senior colleagues in developing proposals and presenting at client meetings. Financial & Operational Excellence • Support senior team members with budgeting, forecasting, and account profitability., • Track budgets, manage invoicing, and minimise over‑servicing., • Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment., • Stay current on healthcare industry developments and competitor activity. This Role Could Be a Great Fit for You If… • You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns., • You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more., • You’re a strong communicator - clear, concise, and confident across written and verbal formats., • You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards., • You’re collaborative, organised, solutions‑oriented, and eager to grow.

Data Centre Controls Engineer £50,000 – £55,000 Basic (Overtime OTE £65K) + Bonus + Car + Training + Technical Progression + Pension + Healthcare London Are you a skilled and open-minded Controls or BMS Engineer ready to take your career to the next level in a fast-paced, mission-critical environment? Clear are working with an established and innovative Ignition, SCADA, PLC, and BEMS integrator in the data centre space who are looking for a dedicated Data Centre Controls Engineer to support the continued delivery of high-quality service and project solutions for our data centre client. This is a home-based role with regular travel to data centres across London and the Southeast. This position offers a flexible and rewarding opportunity for an experienced engineer looking to grow in a dynamic and supportive team. Key Responsibilities: • Engineer and maintain SCADA and PLC systems within mission-critical data centre environments, including fault diagnosis and repair of Ignition-based front-end applications, PLC Ladder Logic, and redundant communications protocols., • Deliver expert BMS (Trend) and PLC maintenance, ensuring maximum system uptime, reliability, and compliance with customer and regulatory standards., • Perform detailed site surveys and documentation, gathering all necessary data (e.g. software, graphics, containment, and wiring layouts) to enable accurate task execution and seamless project delivery., • Collaborate closely with sales, delivery, and R&D teams, translating client needs into effective control solutions while supporting pre-sales estimating, solution development, and ongoing system optimisation., • Provide exceptional customer-facing support, handling technical challenges and complaints with professionalism while maintaining long-term client trust and promoting Chartwell’s reputation for quality and reliability. Ideal Candidate: • Possess hands-on experience with PLC and SCADA systems or someone who has a strong background in BMS engineering., • Exhibit excellent communication and interpersonal skills, capable of liaising effectively with clients, sales teams, and R&D to deliver tailored, high-reliability control solutions., • Be highly organised and proactive, with strong problem-solving abilities and a track record of working effectively during unsociable hours when required., • Show a customer-focused mindset, combining technical expertise with a willingness to learn, a can-do attitude, and the ability to build lasting client relationships. What’s on Offer: • Company car or car allowance, • Industry leading bonus scheme rewarding your performance and commitment., • Private healthcare with the option to include your family., • Overtime, • Pension plan, • Personalised career development plan designed to help you grow and advance with us.