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Experience required for Barista and food handling (sandwich making) minimum 2 years experience with references.Health and hygiene certification to date is a must.Distance from work no more then 1/2 hour travel.Fool time only!Please don’t apply if you don’t answer all the above criteria.Must be available for weekends,bank holidays and half terms.Must have all legal documents for working legal in the UK. Experience minimum 2 years a must.

Rossella is a family-run Italian restaurant. Our original restaurant in Kentish Town has traded for 15 years and was voted one of the Top 10 Italian restaurants in London by OpenTable. Our new restaurant in Muswell Hill is growing fast, and we are looking for an experienced Assistant Manager to help us run it and grow with us. The role: Run services day to day on the floor Lead, train and motivate the front of house team Keep our service standards high and look after guests, including handling any issues Work closely with our management team Help with rotas, stock and the day-to-day running of the restaurant We are looking for someone who: Has at least 2 years as an assistant manager, supervisor or head waiter in a sit-down restaurant Is confident leading a team during busy services Has excellent guest service and strong English Is available for evenings and weekends Wants a long-term role with real opportunities to grow What's in it for you: Full-time, 45-50 hours per week GBP 15-17 per hour depending on experience, plus tips and service charge, paid every two weeks Ongoing training and development Free staff food and drinks whilst working 50% staff discount, plus 30% for friends and family Guaranteed birthday off When applying, please tell us about your management experience, the size of the teams you have led, and why you would like to join Rossella.

Amici Miei Pizzeria is now seeking for a part time/full time front of house to join our team. The role consists in taking food orders over the phone as well as in person and serve food at the very few tables that we have. English spoken will be crucial for the role. You need to be able to work under pressure, and be able to be part of a team Experience Needed Please send your cv if interested Amici Miei Team

We are a friendly, table-service café in Crouch End and are looking for an enthusiastic and reliable Front of House team member to join our team.Main Responsibilities: • Welcoming customers in a friendly and professional manner, • Taking customer orders accurately, • Providing attentive table service, • Clearing and cleaning tables, • Keeping the café clean, tidy and well-presented throughout the day, • Checking and monitoring stock levels, • Restocking items when required, • Working closely with the rest of the team to provide excellent customer service What We’re Looking For: • Friendly, positive and approachable personality, • Good communication and customer service skills, • Reliable, punctual and able to work well as part of a team, • Comfortable working in a busy café environment, • Previous Front of House or hospitality experience is preferred, • Barista skills and coffee-making experience would be a strong advantage If you are friendly, hardworking and enjoy creating a welcoming experience for customers, we’d love to hear from you.

Purpose of the role To take responsibility for the day-to-day running of the kitchen, delivering consistently high-quality food while maintaining an organised, safe and commercially efficient operation. The Head Chef will lead and develop the kitchen team, manage preparation and service, control food costs and waste, and work closely with restaurant management to meet agreed standards and business targets. Key responsibilities 1. Kitchen operations and service • Lead the kitchen during preparation and service, taking an active role in cooking and managing the pass., • Plan daily preparation levels around bookings, expected trade and upcoming events., • Allocate duties clearly and ensure each section is ready before service., • Check dishes for taste, temperature, portion size and presentation before they leave the kitchen., • Maintain consistent standards through agreed recipes, preparation methods and plating specifications., • Communicate with front of house about availability, specials, dietary requests and service delays., • Resolve kitchen problems promptly and respond constructively to customer feedback. 2. Team leadership and staffing • Lead by example, creating a professional, respectful and accountable working environment., • Prepare kitchen rotas in line with anticipated trade and agreed labour budgets., • Organise effective cover for holidays, absence and busy service periods., • Train new starters and develop existing staff in cooking techniques, recipes, service standards and safe working practices., • Monitor performance, provide regular feedback and address concerns with management., • Support recruitment and identify training needs across the kitchen team., • Ensure opening, closing and handover duties are completed consistently. 3. Food costing, purchasing and stock control • Work to agreed food gross-profit, purchasing and waste targets., • Maintain accurate recipe costings, portion specifications and preparation yields., • Monitor ingredient price changes and flag their impact on dish profitability., • Place orders in line with forecast demand, available stock and approved budgets., • Check deliveries for quality, quantity and condition, resolving discrepancies with suppliers., • Maintain stock rotation, labelling and organised storage., • Complete regular stocktakes and investigate unusual usage or discrepancies., • Record and review waste, taking practical steps to reduce overproduction, spoilage and avoidable losses. 4. Menu development • Work with management to develop dishes and menus suited to the restaurant’s customers, concept and price points., • Balance creativity with profitability, kitchen capacity and speed of service., • Trial and cost new dishes before introduction., • Produce clear recipe cards, portion guides and presentation standards., • Train the team before menu changes go live., • Keep ingredient and allergen information up to date when recipes or suppliers change. 5. Food safety, hygiene and safe working • Take day-to-day responsibility for implementing the restaurant’s food-safety procedures., • Ensure staff follow agreed controls for storage, preparation, cooking, cooling, reheating and cleaning., • Maintain accurate food-safety records and ensure required checks are completed., • Manage allergen information and communication, including controls to reduce cross-contact., • Maintain cleaning schedules and verify that work areas, equipment and storage areas meet the restaurant’s standards., • Report equipment faults, safety hazards and maintenance requirements promptly., • Support inspections and audits, completing agreed corrective actions., • Ensure staff use equipment safely and follow the restaurant’s health and safety procedures. 6. Communication and accountability • Hold regular kitchen briefings and communicate priorities clearly., • Attend management meetings and report on food costs, waste, staffing and operational issues., • Agree purchasing, menu changes and staffing decisions within the authority set by management., • Work closely with front of house to improve service flow and the customer experience., • Maintain clear handovers so the kitchen operates consistently in the Head Chef’s absence. Person specification Essential • Proven experience leading a restaurant kitchen as a Head Chef, or as a Senior Sous Chef ready to take full responsibility., • Strong practical cooking skills and the ability to maintain consistent standards during busy services., • Experience managing, training and motivating a kitchen team., • Sound understanding of recipe costing, portion control, stock management and waste reduction., • Practical knowledge of food hygiene, allergen management and safe kitchen working., • Strong organisation, communication and problem-solving skills., • Ability to plan preparation, prioritise tasks and remain calm under pressure., • Willingness to work the agreed shift pattern, including evenings and weekends. Desirable • Experience in [insert cuisine or restaurant style]., • Relevant professional cookery qualifications or equivalent practical experience., • Level 3 Food Safety qualification, or willingness to complete suitable supervisory training., • Experience developing menus and maintaining recipe-costing systems., • Familiarity with digital ordering, stock-control or rota software., • Experience supporting food-safety inspections and internal audits.

DI LORO, a family-run Italian Ristorante, is seeking a highly motivated and experienced Assistant Manager to join our dedicated team. This role is crucial in supporting the General Manager with the daily operations of our restaurant, ensuring exceptional service and an outstanding dining experience for our guests. Key Responsibilities: • Assist in the overall management of daily restaurant operations, including front-of-house and back-of-house functions., • Supervise, train, and motivate staff, ensuring high standards of service and productivity., • Monitor and maintain restaurant cleanliness, hygiene, and health and safety standards., • Oversee customer satisfaction, handling inquiries and resolving issues promptly and professionally., • Support with inventory management, stock control, and ordering., • Assist in scheduling staff shifts and managing labor costs effectively., • Ensure compliance with all company policies and procedures., • Contribute to a positive and efficient working environment. Qualifications and Experience: • Proven experience in a supervisory or assistant management role within a restaurant or hospitality setting., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Ability to work effectively in a fast-paced environment., • A passion for high-quality food and service., • Flexibility to work evenings, weekends, and holidays as required.

Night Cleaner – Pizzeria Pellone (East Finchley, Battersea & Hammersmith) Pizzeria Pellone is a Neapolitan pizzeria group with three sites across London. We're looking for a reliable, hard-working Night Cleaner to keep our restaurants spotless and ready for service every morning. The role You'll do a nightly turnaround of all three sites after close, making sure each one is clean, safe and ready for the morning team. Responsibilities • Deep clean kitchen floors, surfaces, prep areas and equipment exteriors, • Clean dining areas, tables, chairs and front of house, • Clean and restock toilets, • Empty bins and take out rubbish and recycling, • Report any maintenance issues, pest signs or damage to management, • Lock up and secure each site Schedule 6 nights per week, starting from 12am What we're looking for • Previous cleaning experience, ideally in restaurants or commercial kitchens, • Reliable, punctual and able to work on your own, • Attention to detail and pride in your work, • Comfortable working nights, • Right to work in the UK What we offer • £12.27 per hour, • Staff meals and discount, • Stable, long-term role in a growing group

Head Chef – Mediterranean Lounge Location: 290 Chase Road, Southgate, London, N14 6HA Position: Full-Time Start Date: To be confirmed #About Us We are a new mid-to-upscale Mediterranean lounge based in Southgate, bringing together the flavors and culinary traditions of the Mediterranean with influences from Turkish, Greek, Italian, Lebanese, and other Mediterranean cuisines. Our concept combines quality food with a sophisticated lounge atmosphere, cocktails, and entertainment. We offer live music on Friday and Saturday evenings, together with late dining on Friday and Saturday, creating a vibrant destination for both dining and socializing. We are looking for an experienced and creative Head Chef to join our team and play a key role in establishing the kitchen, developing our menu, and setting the culinary standards for the venue. The Role As Head Chef, you will take overall responsibility for the kitchen and work closely with the management team to develop a distinctive Mediterranean menu that reflects the identity of the lounge. This is an exciting opportunity for a chef who is passionate about Mediterranean cuisine and enjoys combining traditional flavors with modern presentation and techniques. You will lead a small kitchen team of approximately 3–4 people, ensuring consistently high standards of food quality, presentation, hygiene, and service. Key Responsibilities * Lead and manage the kitchen team on a day-to-day basis. * Develop and create an exciting Mediterranean-inspired menu with influences from Turkish, Greek, Italian, Lebanese, and other Mediterranean cuisines. * Work with management to establish the culinary identity and style of the restaurant. * Develop new dishes, specials, and seasonal menu items. * Ensure all dishes are prepared and presented to a consistently high standard. * Oversee food preparation and kitchen operations. * Demonstrate strong knowledge and experience across grill, seafood, pasta, mezze, and general Mediterranean cuisine. * Manage food ordering, stock levels, portion control, and kitchen inventory. * Minimize food waste while maintaining quality and consistency. * Maintain excellent standards of food hygiene, cleanliness, and health and safety. * Ensure appropriate food storage, preparation, and allergen procedures are followed. * Manage kitchen organization and ensure the team operates efficiently during busy services. * Train, motivate, and supervise kitchen staff. * Work closely with front-of-house and management teams to ensure smooth service. * Maintain consistency during busy evening and late-night services, particularly on Fridays and Saturdays. * Contribute ideas to continuously improve the menu, kitchen operation, and overall guest experience. The Ideal Candidate We are looking for a qualified and experienced Head Chef with a strong background in Mediterranean cuisine. The successful candidate will have: * Proven experience as a Head Chef or senior chef. * Strong experience with Mediterranean cuisine, particularly Turkish, Greek, Italian, Lebanese, or similar cuisines. * A genuine passion for food and menu development. * Excellent knowledge of grilling, seafood, pasta, mezze, and Mediterranean cooking techniques. * Experience creating and developing menus. * Strong organizational and stock-control skills. * The ability to manage and motivate a small kitchen team. * The ability to remain calm and organized during busy services. * Excellent attention to detail and presentation. * A strong understanding of food safety, hygiene, allergens, and kitchen health and safety requirements. * Relevant food hygiene certification and any other certificates required to work professionally in a commercial kitchen. * A professional approach and commitment to maintaining high culinary standards. What We Offer * The opportunity to take a leading culinary role in a new Mediterranean lounge concept. * Significant input into the creation and development of the menu. * The opportunity to build and lead a small, dedicated kitchen team. * A mid-to-upscale dining environment. * A creative setting combining food, cocktails, live music, and late-night dining. * The opportunity to establish the kitchen's standards and culinary identity from the beginning. Start date: To be confirmed. If you're an experienced chef with a passion for Mediterranean cuisine and want to play a major role in creating something distinctive in Southgate, we'd love to hear from you.

We are looking for a reliable and motivated Chef de Partie to join our kitchen team in a vibrant Mediterranean restaurant. You will be responsible for preparing and cooking high-quality dishes consistently, following recipes, portion sizes and presentation standards. Key responsibilities include: • Organising mise en place and keeping your section fully stocked for service, • Preparing, cooking and presenting dishes to a consistent standard, • Working efficiently during busy services while maintaining quality, • Communicating clearly with the kitchen and front-of-house teams, • Following food safety, allergen control, hygiene and cleaning procedures, • Maintaining an organised workstation and using equipment safely, • Supporting the wider kitchen team and helping with deliveries, storage and stock rotation Previous experience in a professional kitchen is preferred. You should have strong practical cooking skills, good attention to detail, a reliable and professional approach, and the ability to work calmly as part of a busy team. Flexibility to work agreed shifts, including evenings and weekends, is required.

Chef – Dan & Decarlo (East Finchley) We’re looking for a reliable and experienced chef to work temporarily while covering holidays & recruitment procedures at Dan & Decarlo, a busy independent coffee shop / cafe in East Finchley. At Dan & Decarlo we pride ourself on serving the very best traditional breakfasts, and sandwiches, alongside our speciality coffee, pastries, and cakes. This position is working on a weekly basis with weekly payments, your position is to maintain high standards, and keep service running smoothly day to day along with opening / closing checks aswell as strict food safety procedures. The Role: You will be responsible for preparing dishes to company spec, ensuring consistency, quality, and efficiency across all areas of your responsibility while working closely with the front of house team so service runs as smooth as possible. This is a customer facing role working in an open kitchen so great hygiene, and advanced English speaking is required. £14.50 per hour + cash & card tips (card tips are paid monthly) Requirements • Minimum 2 years’ experience in a similar Chef role, • Immediate start, • Strong team mentality and organisational skills, • Level 2 food hygiene certificate, • Ability to work in a fast-paced environment, • Good understanding of food safety and kitchen compliance, • Reliable, proactive, and hands-on approach If you’re someone who takes pride in their work, we’d like to hear from you. Apply now with your CV and a short introduction of your experiences and your current location.

About the role We are looking for a reliable, hands-on Sous Chef to help lead our kitchen team. Working closely with the Head Chef and restaurant management, you will help deliver consistently high-quality food, keep service running smoothly, and maintain excellent standards of cleanliness, organisation and food safety. You will lead by example, support and develop the kitchen team, and take charge of the kitchen when the Head Chef is absent. This role suits someone who takes pride in their cooking, communicates clearly and remains calm during busy service. Key responsibilities Food preparation and service Food quality: Prepare, cook and present dishes consistently, following agreed recipes, portion sizes and presentation standards. Service preparation: Organise mise en place and ensure each section is stocked and ready before service. Kitchen coordination: Oversee sections during service, manage ticket flow and check dishes before they leave the kitchen. Front-of-house communication: Work closely with the service team on order timings, dietary requirements, availability and customer feedback. Menu development: Support the Head Chef with specials, recipe development and improvements to preparation methods. Team leadership Shift leadership: Lead the kitchen in the Head Chef’s absence, allocating tasks and maintaining standards throughout the shift. Training: Support new and existing team members with recipes, equipment use, safe working practices and service expectations. Performance: Give clear direction and constructive feedback, addressing concerns promptly with the Head Chef or management. Teamwork: Promote a respectful, professional kitchen environment and help wherever needed during busy periods. Staffing: Assist with rotas and section allocation, helping match staffing levels to expected business demand. Stock and cost control Stock management: Monitor stock levels, support ordering and check deliveries for quality, quantity and condition. Storage and rotation: Ensure ingredients are stored correctly, labelled, dated and rotated to minimise spoilage. Portion control: Follow agreed yields and portion sizes to maintain consistency and protect food margins. Waste reduction: Keep preparation levels in line with expected trade, record waste and identify opportunities to reduce avoidable losses. Stocktakes: Assist with regular stock counts and report shortages, discrepancies or supplier issues. Food safety and kitchen standards Food safety: Follow the restaurant’s food safety procedures and ensure required checks and records are completed accurately. Allergen controls: Follow agreed allergen procedures, prevent cross-contact and never guess when responding to an allergen query. Cleaning: Maintain cleaning schedules and ensure workstations, equipment and storage areas are kept clean and organised. Safe working: Ensure equipment is used correctly and report faults, hazards or maintenance needs promptly. Opening and closing: Complete kitchen checks and handovers, leaving the kitchen safe and ready for the next shift. Essential skills and experience Kitchen experience: Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie ready to take the next step. Cooking skills: Strong practical cooking ability and experience delivering consistent food during busy service. Leadership: Ability to organise a team, communicate expectations and support colleagues under pressure. Food safety knowledge: A sound understanding of food hygiene, safe storage and allergen management. Commercial awareness: Understanding of portion control, stock rotation and waste reduction. Reliability: Good timekeeping, attention to detail and a professional approach. Availability: Willingness to work the agreed shift pattern, including evenings and weekends. Desirable experience Similar restaurant background: Experience working with Mediterrenean or in a kitchen with similar service volumes. Qualifications: Relevant professional cookery and food safety qualifications. Kitchen administration: Experience with ordering, stocktaking, recipe costing or rota planning.

Location: Highgate N6 and Kensington Olympia, W14 0QL Hourly rate: £13-£16 including tips and service charge. We are looking for a fun, out-going personality to join our team! • must have excellent communication skills, • attentive, proactive and must be able to work under pressure, • able to multitask, • previous experience in a similar environment (bonus), • knowledge of Japanese food and Japanese language (bonus) What will you be doing? • Greeting and seating customers, • Taking orders, serving food and drinks, • Cleaning and resetting tables with dishes, glasses, and flatware as needed, • Manage orders in-house, Deliveroo, online and via telephone, • Oversee all front and back of the house restaurant operations Benefits • Immediate start available, • Flexible working hours, • Free meal on every shift, • Share of staff tips and service charge, • Optional pension plan, • Training on and off the job, • 20% restaurant discount

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Chef Kitchen Manager – Dan & Decarlo (East Finchley) We’re looking for a reliable and experienced chef to lead the kitchen at Dan & Decarlo, a busy independent coffee shop in East Finchley. At Dan & Decarlo we pride ourself on serving the very best traditional breakfasts, and sandwiches, alongside our speciality coffee, pastries, and cakes. This is a hands-on role for someone who can take full ownership of the kitchen, maintain high standards, and keep service running smoothly day to day. The Role You will be responsible for the full day-to-day running of the kitchen, ensuring consistency, quality, and efficiency across all areas. Key Responsibilities • Oversee daily kitchen operations and service, • Manage and lead the kitchen team, • Ensure food quality, consistency, and presentation standards, • Plan and manage staff rotas, • Control stock, ordering, and supplier relationships, • Monitor and manage food costs and wastage, • Maintain cleanliness and organisation of the kitchen, • Ensure all food safety, hygiene, and HACCP standards are met, • Train, develop, and support kitchen staff, • Manage prep schedules and service flow, • Handle equipment maintenance and report issues, • Work closely with front-of-house to ensure smooth service, • Drive efficiency and improve kitchen processes Requirements • Minimum 2 years’ experience in a similar Kitchen Manager or Senior Chef role, • Strong leadership and organisational skills, • Ability to work in a fast-paced environment, • Good understanding of food safety and kitchen compliance, • Reliable, proactive, and hands-on approach What We Offer • £14.50 starting wage, • Free food & drink on shift, • Stable, structured working environment, • Support from ownership and management, • Opportunity to take real ownership of a kitchen, • Share of TRONC, • Early finishes and balanced shift patterns If you’re someone who takes pride in running a tight, efficient kitchen, we’d like to hear from you. Apply now with your CV and a short introduction.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

We’re looking for an experienced, full-time Barista to join our team at Delight. We’re a busy independent café and we really care about good coffee, great food and making every customer feel welcome. We’re looking for someone who takes pride in what they do and wants to become a genuine part of our team. You’ll need to be confident making great coffee, comfortable working in a busy environment and naturally good with people. Being friendly, positive and attentive with customers is just as important to us as your barista skills. We’re looking for someone who is reliable, hardworking, willing to learn and happy to get involved across front of house. We’re a close team, so we want someone who supports the people around them and brings good energy to work. This is a full-time position with regular hours, and we’re looking for someone who can start as soon as possible.