Operations & Lead Housekeeper – Boutique Stays (Chessington)
20 days ago
£30000–£38000 yearly
Full-time
Chessington
Pay: £30,000.00-£38,000.00 per year Job Description: Please read carefully before applying. This is a hands-on role. We operate a small portfolio of high-end boutique accommodation in the Chessington area and are looking for a hands-on Operations & Lead Housekeeper to take full ownership of day-to-day operations. This role includes cleaning, laundry, ironing, basic maintenance, weekend work, and occasional out-of-hours guest communication. There is a base salary of £16,200 (£1350 per month) and then a share of revenue (also paid monthly). So good perfomance, ownership and care for customer will increase pay. ⸻ Key Responsibilities • Personally clean and prepare two accommodation units to a high standard, • Manage laundry, ironing, linen organisation, and keep the laundry room tidy, • Order new linen and supplies proactively, • Carry out basic maintenance and repairs and arrange specialist contractors when needed, • Find, manage, schedule, and quality-check part-time cleaner(s) as required, • Ensure cleaning standards are maintained across all units and step in when cover is needed Working Pattern (Important) • This is not a 9–5, Monday–Friday role, • Workload is seasonal: summer is significantly busier than winter, • Holiday time cannot usually be taken during busy periods and should be planned for quieter months, • There will be quieter days with no changeovers, where you may work from home handling guest messages and admin, • Weekend availability is essential (weekends are almost always booked) Requirements (Essential) • Lives locally to Chessington (or very close by), • Own car required, • Experience in housekeeping, hospitality, or property operations, • Comfortable with hands-on cleaning and physical work, • Confident organising and managing other cleaners ⸻ About You • Takes pride in making spaces look flawless, welcoming, and beautifully presented, • Loves making guests feel comfortable, relaxed, and genuinely cared for, • Is kind, sincere, and a great fit for a small, friendly team culture, • Is reliable, punctual, and proactive, with the confidence to take initiative, • Enjoys responsibility and ownership rather than rigid routines Hours & Pay • Typically 25–35 hours per week (varies with bookings), • Flexible working pattern depending on occupancy This role suits someone who values flexibility, ownership, and high standards rather than fixed office hours. Please only apply if you are comfortable with all aspects described above. Ready to Join? If this role sounds like a good fit, we’d love to hear from you. We offer a paid trial with immediate start, giving you the opportunity to experience the role firsthand and ensure it’s the right fit for both sides. Thank you for taking the time to read the advert — we look forward to reviewing your application. Kind regards, Matt
