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Location - Oval, South London (Onsite) Type - Full-Time Start Day - Immediate Salary - £30,000 - £35,000 (top end reserved for outstanding candidates) Headquarters - New York, NY, USA About Quant.ai Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia The Role As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. What You’ll Do • Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco), • Calm and resolve customer frustrations when the AI couldn’t resolve their problem, • Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations), • Conduct light QA and error analysis across transcripts and system logs, • Collaborate with product managers and engineers to improve AI flows, • Participate in project management cycles for continuous iteration and model training, • Learn the ins and outs of agentic systems, prompt design, and conversational logic, • Help shape a brand new category of support – Human-AI collaboration What We're Looking For 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required, 2. Excellent written and verbal communication, 3. Ability to empathize with frustrated customers and stay calm under pressure, 4. Strong problem-solving mindset and curiosity – especially around how things work, 5. Comfortable working with technical teams (no coding required – training provided), 6. Highly organized, proactive, and detail-oriented, 7. Eagerness to learn AI technologies, tools, and workflows Nice to Have (But Not Required) Why This Role Matters This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
Plan and coordinate work schedules for the team. Assign daily tasks, delegate responsibilities effectively, and monitor progress. Advise and oversee the handling of all business correspondence, including customer enquiries, complaints, and inter-departmental communications. Maintain accurate records relating to vehicle accounts, rentals, sales, customer feedback, and performance data. Ensure internal procedures, especially those related to rental policy issuance, insurance documentation, and vehicle endorsements, are correctly followed. Organise and manage the office’s physical and digital resources. Collaborate with the team to process new client registrations and help implement promotional campaigns. Provide day-to-day leadership to administrative and customer service staff.
Are you a reliable and detail-oriented individual looking for flexible part-time work? We are Pure Cleaning; a West London based cleaning company and we are seeking a self-employed cleaner to join our network of trusted professionals. You'll be responsible for providing high-quality cleaning services to residential and/or commercial clients in and around the borough of Ealing. This is a fantastic opportunity to set your own hours and be your own boss!!! Requirements: • Previous cleaning experience preferred but not essential., • Reliable and punctual with a strong work ethic., • Excellent attention to detail., • Ability to work independently and manage time effectively., • Good communication skills., • Must be self-employed and responsible for your own taxes and insurance., • Flexible working hours – you choose when you work!, • Competitive hourly rate., • Be your own boss and manage your own client base.
💼 Freelance Hair & Beauty Specialist – Commission Only (Streatham) 📍 Location: Streatham, South London 💰 Pay: Commission-based (No rent required) 📅 Type: Freelance/Self-Employed 📝 Requirements: Relevant qualifications, insurance, tools, and products We’re looking for talented, self-motivated hair and beauty professionals to join a vibrant salon space in Streatham on a commission-only basis. If you’re passionate about delivering high-quality treatments and want to work in a supportive, professional environment — this could be the perfect opportunity for you. ✨ Specialists We’re Looking For: Hair braiders / stylists (Afro & textured hair expertise welcome) Nail technicians (gel, acrylic, natural nails) Lash & brow techs Facialists & skincare professionals MUA / occasion glam specialists ✅ What’s On Offer: Commission-only arrangement — no rent, no upfront fees Work in a stylish, well-maintained salon in a busy area of Streatham Flexible working — manage your own bookings and schedule Access to salon facilities (chair/desk, backwash, waiting area) Supportive environment with potential for referrals and client sharing 📌 Requirements: You must be qualified in your field (e.g. NVQ Level 2/3, accredited certificates) Hold valid public liability insurance Be confident working independently and managing your own clients Provide your own products, tools, and marketing materials Be friendly, reliable, and professional at all times