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AI Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team thats leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, were transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, youll be involved in every stage of the AI lifecycle, from brainstorming ideas and crafting prompts to fine-tuning models and deploying them into production. Success in this role is measured through rigorous A/B testing, ensuring our solutions deliver real value. Youll have the opportunity to work on a variety of impactful projects across the entire enterprise. We are seeking an innovative individual who shares our vision to fix insurance for good. What you’ll do: Collaborate with business partners to identify use-cases where GenAI can provide measurable benefits. Support the data science and AI team in deploying scalable AI applications across the enterprise. Work with a multi-functional team (DevOps, data engineers, developers, testers, Infosec) to productionize AI services on AWS. Enhance our tech stack, including MLOps, CI/CD pipelines, UI, and AI Python libraries. Develop prompts, fine-tune models, and track results. Evaluate third-party GenAI and LLM technologies for cost-benefit analysis. Deliver projects from scoping and R&D to production deployment and benefit measurement. Follow and contribute to standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners and stay updated on field advancements and regulations. Collaborate with data governance and data management teams on data requirements. Qualifications What we’d love you to bring: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously and collaboratively to drive impact in a fast-paced multi-functional business. PhD or MSc experience in a numerate subject: Machine Learning, Computer Science, Statistics, or equivalent, Demonstrable experience of applying, researching, and developing sophisticated NLP models, prompt engineering + fine-tuning LLMs to drive value in a commercial setting, Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results. Experienced in engaging with non-technical stakeholders to scope, design and build an appropriate ML solution. Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git. Exposure to LLMOps, model monitoring principles, CI/CD and associated tech, e.g., Docker, MLflow, k8s, FastAPI etc. Knowledge of Langchain, huggingface and LLM offerings by 3rd party vendors. Knowledge of OO programming and software design, i.e., SOLID principles. Knowledge and working experience of AGILE methodologies. Familiarity with Databricks, and RAG application architecture a plus Experience with latency optimisation and quantisation preferred Additional Information What’s in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure’s success. 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Bus

A growing IT company in Hertfordshire is seeking a 2nd Line IT Engineer with a salary of up to £40,000. Responsibilities include troubleshooting technical issues, setting up new sites, and providing face-to-face support to users. This hybrid role combines office-based support with travel across the

A major infrastructure company in Greater London seeks an experienced IT Field Engineer. Flexible work options are offered, along with generous benefits including paid leave and family-friendly policies. This hands-on role involves managing network setups, providing technical support, and ensuring c

This is an excellent opportunity for an IT professional looking to gain varied hands-on experience in a fast-paced setting or for a desk-based engineer seeking their next challenge with a leading provider. IT Field Engineer required for a leading client based in Cornwall. Travelling to various clien

This field-based role involves supporting the integration of IT systems across newly acquired sites. Candidates should have hands-on IT support and integration experience, as well as strong communication skills to liaise with both technical and non-technical stakeholders. A full UK driving licence i

A leading recruitment firm seeks an Electrician & Support Engineer for a permanent position in Greater London. The ideal candidate will be 18th Edition Qualified and possess a Valid JIB Gold Card, with experience in installing and repairing electrical systems, including IT Data and CCTV. The role of

Install, configure, and commission Microsoft-based IT solutions and associated network infrastructure at customer sites, acting as the primary on‑site engineer for delivery. Minimum 3 years’ field‑based IT experience, ideally within an MSP or project‑focused environment. Willing to travel ac

A prominent IT services company is seeking an enthusiastic IT Support Engineer to provide customer-focused support at a Central London site. A competitive benefits package is also offered, including private medical cover and a personal pension plan. Ideal candidates will possess strong communication

If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite

We are currently looking for highly customer-focused and enthusiastic IT Support Engineer with a genuine interest in solving peoples IT issues to support users based at customer site in Central London. By completing the application process you agree that ES Field Delivery UK LTD (FDS) may contact yo

A forward-thinking managed services company is seeking an IT Field Support Engineer to provide onsite and remote IT support in Central London. Responsibilities include troubleshooting Windows and Mac systems, supporting Microsoft 365, managing networking solutions, and ensuring secure IT infrastruct

A technology solutions provider in Greater London is looking for a Field Operations Engineer to execute technical deployments and maintain IT infrastructure. The role requires collaboration with cross-functional teams and encompasses both field-based work and technical expertise. Opportunities for t

A managed services provider is looking for an IT Field Support Engineer / Onsite Second Line Technician in London. This full-time position involves delivering onsite and remote IT support, troubleshooting various operating systems and applications, and ensuring high-quality customer service. A compe

We ensure that there are equal opportunities and treatment for all job applicants and employees, at all stages of the recruitment process and employment, regardless of age, gender reassignment, marriage or civil partnership, pregnancy and maternity, disability, race (including colour, nationality, e

With a commitment to customer success, this company offers varied projects and development opportunities. A fast-growing Managed Service Provider in Greater London is seeking an IT Field Engineer to support educational clients. This hands-on role involves installing and configuring Microsoft IT solu

The position comes with a competitive salary, company van, and growth opportunities. This role presents an exciting opportunity for those who prefer hands-on work over a desk job and involves installing and configuring various IT solutions. A growing technology business based in the UK is seeking a

A leading IT service provider in the UK seeks a skilled Service Engineer for a remote position. Join a company dedicated to diversity and inclusion, where your individuality drives success. Applicants should have experience with MFD printers and demonstrate strong IT knowledge.

IT Technical Engineer – Field Based. Based from home in the London area, you'll be the face of Focus Group across Greater London — visiting customer sites to install, configure, and troubleshoot a wide range of IT solutions. We're growing fast, thinking big, and we need technically sharp field e

The position offers a variety of challenges, from diagnosing faults to liaising with technical support, all while representing the brand with professionalism. Join a dynamic team as a Field Service Engineer, where you'll be the face of the company, providing exceptional service to customers across v

Provide a high standard of customer service, quality and performance to end-users through active monitoring and performing quality management assessments. A commitment to internal mobility and career progression. Proud to be your trusted security-first Managed Service Provider chosen by IT leaders t

Self-starter with the ability to manage field and remote work independently. IT Support Engineer – MSP / Field Support – London-Based Clients (Mon–Fri). The role sits within a skilled technical team and offers exposure to a wide range of Microsoft and cloud technologies, as well as career deve

IT Field Engineer (Multi-Site Progression & Development). Do you want a varied, field-based role where you'll work across multiple sites, develop your technical skills, and play a key role in keeping critical systems running?. Supporting multiple sites across the region, they are committed to creati

A technology recruitment agency is seeking a Field Engineer to support clients across South West England. The role involves installing, deploying, and configuring IT hardware, ensuring integration with existing systems. Benefits include 25 days holiday, pension scheme, and tailored training opportun

A specialized recruitment agency is seeking a skilled Field Engineer to join a growing team in London and the South East. The position offers a starting salary of £30k, potential overtime earnings of around £40k, and benefits including 25 days of holiday, pension, life assurance, and tailored trai

A technology service provider in the UK is seeking an IT Field Service Engineer for Coventry University Scarborough Campus. This temp to perm opportunity offers standard hours and a commitment to diversity and inclusion in hiring. Candidates should possess strong technical skills, excellent communic

A leading travel company is seeking an IT Field Services Engineer responsible for delivering outstanding customer service and reliable technology to teams across various locations. The role includes travel to both UK and overseas bases while supporting operational teams, carrying out site health che

A recruitment consultancy for ex-military professionals is seeking a skilled IT Field Engineer to support clients across the South West of England. Additional benefits include 25 days of holiday, pension, and training opportunities. The role involves installing, configuring, and troubleshooting IT h

It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. This role is an ideal gateway into IT and the wider opportunities within a major global IT company. As a

A tech support company is seeking a skilled Field Engineer for a 6-month contract in York, England. Candidates should have a High School Diploma and related certification or experience, with strong communication skills and the ability to work independently. The role involves providing hands-on techn

Build and maintain strong professional relationships with colleagues across different bases, supporting Service Improvement activity, acting as a trusted on‑site IT presence and a positive representative of the IT department. Reporting to the Senior IT Field Services Engineer, our. Experience with

A leading IT services company is seeking a Senior IT Field Delivery Engineer to support IT products at customer locations. Competitive salary and benefits are offered, along with opportunities for career development. This hands-on role involves advanced diagnostics, repair of computer hardware, and

The ideal candidate has strong IT and networking skills, communicates well with clients, and has experience working with brands like Konica Minolta and Ricoh. This opportunity represents a chance to work with a forward-thinking provider in a dynamic environment. A leading MPS organisation in the Eas

Undertake general field support activities requiring the highest level of technical expertise and experience, covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Wo

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. Senior IT Field Delivery Engineer. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA).

A leading recruitment agency seeks an IT Field Engineer for a multi-site progression role across the UK. Responsibilities include providing first and second line support, monitoring systems, and ensuring compliance with IT policies. Ideal candidates will possess solid IT support experience, excellen

The role requires occasional onsite visits in the West Midlands and the ability to work on a call rotation for after-hours support. A technology services provider in the UK is looking for an IT Support Engineer to provide technical assistance to clients across various industries. Responsibilities in

Benefits include a car allowance, generous holiday, pension scheme, and health initiatives. A full UK driving license is required for this field role. A construction services company in East Midlands is seeking an IT Support Technician responsible for maintaining computer systems and networks across

A forward-thinking organization is seeking a motivated IT Support Engineer for field-based support across multiple school sites in Romford, UK. The role demands strong IT support and networking skills, as well as familiarity with cybersecurity protocols. The position offers a salary range of £35,00

A leading engineering recruitment agency is looking for a skilled Field Engineer to support clients across London and the South East. Offering a solid starting salary of £30k with opportunities to earn up to £40k with bonuses and overtime, this also includes 25 days holiday plus bank holidays, pen

A recruitment agency in the IT sector is looking for an IT Field Support Engineer in the East Midlands. This position offers opportunities for progression and includes benefits such as a company car or car allowance. This role involves supporting IT projects and providing service delivery to users a

A prominent law firm in the UK is seeking a Field Engineer to provide 1st to 3rd line support to its clients. The ideal candidate will possess ITIL qualifications and at least 2 years of IT support experience. This is a field-based role with some remote support duties expected.

IT Field Engineer | London | Field-Based with 2 Days Office | £35,000 - £45,000 (DOE)We're working with a client looking to appoint a hands-on IT Field Engineer to support installations, maintenance, and troubleshooting across multiple client sites, primarily within Central London. Bond Williams P

You will act as the primary on-site engineer, handling complex IT infrastructure work independently, maintaining excellent client relationships, and delivering high-quality solutions. This is a hands-on, field-based position, requiring confidence in client-facing interactions and the ability to mana

This includes working with young people with learning difficulties and those with complex mental health needs, supporting them to thrive in a safe and nurturing environment. CAMHS Professionals is recruiting experienced Children's Residential Support Workers to join a bank of professionals supportin

You will work closely with clinical teams and senior practitioners to support young people within homes, helping them feel safe while maintaining the consistency and boundaries they need to stabilise and progress. Here at Young Crisis Hub, we support young people with complex mental health needs, tr

Are you a skilled Field Service Engineer with a strong background in fire systems? Join a global manufacturing business offering a stable role, and the opportunity to work with advanced systems across the West Midlands. Ability to work independently in a field-based role. Identifying opportunities t

The role offers a mix of independent work and team-based assignments, with responsibility for ensuring high-quality service delivery both in the workshop and on-site. We are currently supporting a leading engineering organisation within the Marine & Offshore sector in the search for a Field Service