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With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Through co

Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days holiday PLUS your BIRTHDAY offPension contribution with Royal LondonLife AssurancePrivate medical, dental and optical health insurance with AxaHybrid workin

As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support and ensuring seamless issue resolution. We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. Familiar

Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. Stakeholder re

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Familiarity with ITIL principles. This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French*.

This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. Ability to m

A genuine interest in IT and technology, with a desire to build a career in IT support. OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. Annual Leave – 26 days of annual leave, plus public holida

Position: IT Service Desk Analyst – 1st Line. You will work in a proactive and cooperative manner to ensure responsiveness, effectiveness and quality of the IT Service Desk. Previous service desk / IT experience desirable but not necessary.

We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff. Excellent written skills and experience with documenting incidents/service requests and resolutions. About Us: Pinnacle Pet UK is a Top 5 UK Pet insure

My client is undergoing an exciting IT transformation and as such has a requirement for additional Support in the team. This role is a great opportunity for a recent graduate or someone looking to make their first step within IT support. Ability to learn quickly and share knowledge with other team m

As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. Help onboard new service desk analysts and personnel. Triage service requests and escalate as necessary with the IT functional teams (e.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Director

We have an exciting opportunity for a Senior Service Desk Analyst to join our Managed Services team. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy with

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Familiarity with enterprise productivity platforms such as Office 365,

As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. Working c

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT Service Desk Engineer – Derby – Permanent – to £28,00

IT Service Desk Analyst - L2 Support - onsite. Support and troubleshooting include MS Office 2016 - O365 suites, Commvault, Cisco products (Jabber, WebEx, AnyConnect VPN, Call Manager CUCM), JAMF (Mac deployment), Active Directory, Shared drive/folder permissions, BitLocker MBAM, GoTo Rescue, SCCM,

The Company is hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support and ensuring seamless issue resolution.

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you!. Join a friendly

Some experience working on an IT Service Desk with basic troubleshooting around PCs and laptops. We are recruiting for a 1st Line Service Desk Analyst for an organisation in the Morley area of Leeds. Deal with colleagues on a day-to-day basis, delivering a high standard of customer service and clear

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To provide initial point of contact and support to customers, assisting them with IT hardware and software problems via phone, email or remote assistance. An understanding of ITIL, ITIL’s fram

This opportunity will suit a current level 1 or Level 2 SOC Analyst who is keen to progress their career into a customer facing, Service Delivery / Customer Experience role. The successful Service Delivery Analyst will be offered a starting salary of £35,000 - £45,000 + Company Benefits. A dynamic

The Support Engineer will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 1st line technical support to over 50 sites, troubleshooting desktop, server and network issues. If you’re looking to kick start y

Are you a problem-solver who thrives under pressure and takes pride in keeping critical systems running smoothly? This is an outstanding opportunity for a former service member or security‑cleared professional looking to bring their discipline, precision, and situational awareness into a new chall

Help onboard new service desk analysts and personnel. Triage service requests and escalate as necessary with the IT functional teams (e. Positive and flexible attitude to work in a fast-paced environment and a willingness to embrace new initiatives.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Through comprehensive o

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Ability to work under pressure whilst maintaining service quality. This role offers the opportunity to work with a collaborative team whilst delivering exc

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. Excited for our future, we’ve got a great missio

Transputec is a leading Managed IT Services and Cyber Security Services provider, helping businesses succeed and protecting their business value. We believe in flexibility, quality, and agility—growing our services quickly to meet client expectations, whether they are enterprises or small/medium-s

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Actively monitor the security and integrity of all ICT systems in line with ISO27001 standards to ensure the

Excellent written skills and experience with documenting incidents/service requests and resolutions. Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. We are an equal opportunities employer, committed to elimina

Senior IT Service Desk Engineer at DJH. Monitor Azure resources to ensure availability, performance and security. Implement security and compliance standards set by the Head of Information Security and CTO.

As part of its continued growth, Codestone is recruiting a full-time Service Desk Analyst to join its remote support team. Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for providing first-line technical sup

In this role, youll provide first line IT support as part of a wider service desk team, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. Monitor and respond to service desk tickets within agreed timeframes. IT Service Desk Analyst - 1st Line Suppor

This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. I’m working with a leading sector-focused, global law firm that’s lookin

Our client, a reputable manufacturer based in the North East, is seeking a proactive 1st Line Service Desk Analyst to join their internal IT function. Experience in a similar 1st line or service desk role. Act as the first point of contact for IT support queries via ServiceNow.

Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. This is an exciting opportunity to be part of a dynamic and fast-paced environment, providing high-quality IT support and solutions to a diverse client base. We are working with a leading IT service provi

Generation are one of the UK's leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Generat

Service Desk Analyst (Data Processing) – Kent/ On-site / FTC / Full-Time / Competitive Salary (£25,000 per annum pro rata). Familiarity with service desk software and ticketing systems is an advantage. Service Desk Support - respond promptly to service desk tickets, emails, and calls.

Working within Service Level Agreements. It is the nature of the appointment that tasks and responsibilities are, in many circumstances, unpredictable and varied. Able to diagnose and resolve Citrix connectivity issues.

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

Someone with IT helpdesk or service desk experience looking to broaden their skills. With full training, genuine career opportunities, and a positive working culture, it’s the perfect move if you want to combine your technical knowledge with customer facing skills in a role that makes a difference

Proven practical experience of working within a Service Desk or IT support team with a genuine interest in IT and a desire to develop a career in IT support. We have an exciting opportunity for a Service Desk Analyst to join our Technology, Digital and Data team based in Leeds. Strong organisational

Show initiative to add value to the team and support career development within the organization. Resourceful with a growth mindset, open to constructive criticism, driven to progress, and professional in conduct. Experience or familiarity with knowledge management and senior technical duties is adva

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. Experience with system monitoring, incident management and maintaining service availability. System monitoring, error logging, fault-tracking + IT incident management to ensure