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A local council in the United Kingdom is looking for a Service Desk Analyst to join their ICT service team. This permanent position offers a salary between £28,598 and £31,022 per annum, with 36. The ideal candidate will have IT support experience and strong communication skills to troubleshoot IT

As an ideal candidate you will possess proven experience within a customer service role and a background in IT Support role would be desirable, a degree in IT or a CompTIA certificate or similar could be beneficial but not essential together with excellent communication, interpersonal and customer s

Service Desk Analyst / 1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a company in Manchester. IT Service Desk Technician - 1st Line - Manchester. In this role, you will be the first line of support for IT issues across the firm, using your techn

As the Configuration Analyst; this role will focus on configuring the Niche system at pace in line with the clients agreed business req. Configuration Analyst (Niche RMS). We require a Configuration Analyst(Niche RMS) for our public sector client to work on a large and complex change programme.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK E

IT Service Desk Engineer (Multilingual - English & French)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Wo

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. Govt-funded Skills Bootcamp leading to a guaranteed interview with employers. They help diagnose and resolve

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

A technology services provider in Manchester is seeking a 247 Technical Analyst responsible for managing tickets and ensuring high service levels. This role demands self-motivation and a customer-centered mindset, with responsibilities ranging from ticket resolution to managing quality-related issue

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via email or self‑service portal to ensure a high level of customer service is delivered. Classify and prioritise calls in line with Incident and Service Request Management processes

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

A leading global provider of IT services is seeking a Senior Service Desk Analyst in Manchester. This role involves delivering high-quality desktop support, resolving Level 2-3 service tickets, and interfacing with high-profile financial industry clients. Ideal candidates will have over 3 years of e

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A global technology provider is looking for a Service Desk Analyst in Manchester to deliver end-user support and manage service tickets within a hybrid working environment. Responsibilities include troubleshooting, user account administration, and providing exceptional customer service. Candidates s

A financial management firm in Manchester is seeking a Senior Service Desk Analyst to lead and support the team while providing high-quality end user support. The candidate should possess strong technical skills alongside people management capabilities, as coaching and mentoring are vital aspects of

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

We are currently recruiting for an on‑site Service Desk Analyst III. Positive and flexible attitude to work in a fast‑paced environment and a willingness to embrace new initiatives. Triage service requests and escalate as necessary with the IT functional teams (e.

This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering first-class IT support to colleagues across the globe. I’m working with a leading sector-focused, global law firm that’s lookin

Work closely with ULP's third party IT infrastructure supplier and other service providers as required. Log, triage, prioritise and resolve IT incidents and service requests. Issue timely briefings on IT system and service activity to business areas.

Responsibilities include incident resolution, monitoring service availability, and collaborating with third-party suppliers. A leading financial services provider in the UK seeks an IT Service Analyst for a 12-month FTC. The ideal candidate will have ITIL Service Management certification and experie

Previous experience in Customer Service Advisor (Non-Voice/Digital), Technical Data Entry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticket

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer.

A growing tech company in the UK is seeking a Service Desk Manager to lead a team focused on delivering exceptional technical support and customer service. This role offers a competitive salary, hybrid working options, and generous benefits like paid holidays, health insurance, and training opportun

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assuranc

A leading insurance technology firm in Greater London is seeking a Senior Service Desk Analyst to lead their service desk team. The role offers a competitive remuneration and benefits package as well as opportunities to grow and develop in a dynamic environment. Strong customer service and technical

In addition to these responsibilities, you will also provide internal technical support to the existing workforce including desktop support, device management and the maintenance of internal IT systems and security platforms. IT Support Service Analyst (IT/Middleware/ Software Support). Hospitals an

A leading foodservice provider in the UK is looking for a Service Desk Analyst to provide level 1 support primarily to internal users. Ideal candidates will have a degree or equivalent experience and familiarity with ITSM principles. The role requires fluency in both English and French, strong custo

Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Essential experience in ServiceNow ticketing

A staffing agency is recruiting for a Service Asset and Configuration Analyst to support the Thames Valley Police Force. This role involves managing ICT assets, ensuring data accuracy in the Configuration Management Database (CMDB), and conducting audits.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire. In this role, you'll ensure the uptime and security of network systems. The position offers annual bonuses for performance and Christmas.

IT Service Analyst - 12 month FTC. Monitoring and reporting on service availability using appropriate tools. We either talk with them directly or work with intermediaries and employers to meet their needs.

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore

A leading design firm in London is seeking a Lead Service Desk Analyst to ensure high-quality IT support across the practice. The ideal candidate will have at least 3 years of experience in IT support, familiarity with ITIL frameworks, and excellent communication skills. This role involves leading a

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Service Desk Analyst - French Speaking.

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support. This role involves troubleshooting hardware and software issues, managing assets, and collaborating with teams to ensure smooth IT operations. The position requires being on-

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Support audits by providing r

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so. Familiarity with ITSM tools and customer service skills. Role: IT Service Desk Analyst 2nd Line.

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This posi

A global analytics and digital solutions company in Manchester seeks a Service Desk Analyst to provide high-quality IT support. The ideal candidate has experience in customer service and data management, strong IT literacy, and excellent communication skills. The role demands adaptability and resili

Familiarity with ITSM tools such as ServiceNow or FreshService. Desirable: ITIL Managing Professional, experience with agile or lean methodologies, or knowledge of digital experience monitoring tools. Working within a fast paced and collaborative environment, you’ll contribute to the evolution of

A progressive tech firm in Salford seeks a Service Desk Manager to oversee the regional service desk team, ensuring high standards of technical support and customer service. This role offers a hybrid working policy with competitive benefits including a base salary of £55,000, 25 days holidays, and