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We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK E

Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Work location: Nottingham (Hybrid)Salary: Up to: £29,625Here at L. IT Service Desk Engineer (Multilingual - English & Fre

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure

Responsibilities include incident resolution, monitoring service availability, and collaborating with third-party suppliers. A leading financial services provider in the UK seeks an IT Service Analyst for a 12-month FTC. The ideal candidate will have ITIL Service Management certification and experie

A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. You will deliver helpdesk support, a

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Familiarity with ITIL practices; ITIL Foundation certification required. IT Service Desk Analyst - Permanent - London - £49,000 per annum.

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Ideal candidates have at least 12 months of IT sup

University Placement Year - Service Desk Analyst (Starting Summer 2026). As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Our service desk analyst roles are one of the many entry points into a career in IT.

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. We understand that not everyone will meet 100% of the requirements—if your current sk

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

Seeking a Senior Service Desk professional with 3 to 5 years of experience to deliver expert support and management of IT service requests and incidents. Maintain accurate records of all Service Desk activities in compliance with ITIL processes. Monitor and maintain IT service operations to prevent

A leading creative production agency in London is seeking an experienced IT Service Desk Manager to oversee the internal IT support desk. Candidates with ITSM experience, strong communication skills, and a proactive attitude towards technology are encouraged to apply. The successful candidate will e

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools. R

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

Methods are working in partnership with the UKHSA ITSM Team providing a Managed Service IT Service Delivery capability. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Pr

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. This position offers competitive remuneration and benefits in a dynamic environment. The ideal candidate has a strong background in IT support with pr

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support. This role involves troubleshooting hardware and software issues, managing assets, and collaborating with teams to ensure smooth IT operations. The position requires being on-

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

Familiarity with ITSM tools such as ServiceNow or FreshService. Desirable: ITIL Managing Professional, experience with agile or lean methodologies, or knowledge of digital experience monitoring tools. Ability to interpret and present ITSM metrics, identifying root causes and improvement opportunitie

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Join us and you’ll get a ma

Must have 5+ years experience as a Business Analyst, within ITSM and Service Desk environments. Service Desk analysis report with key findings and improvement opportunities. Business Analyst (ITSM Service Desk).

As part of its continued growth, Codestone is recruiting a full-time Service Desk Analyst to join its remote support team. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. The Service Desk Analyst

Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all a

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire. In this role, you'll ensure the uptime and security of network systems. The position offers annual bonuses for performance and Christmas.

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

A leading design firm in London is seeking a Lead Service Desk Analyst to ensure high-quality IT support across the practice. The ideal candidate will have at least 3 years of experience in IT support, familiarity with ITIL frameworks, and excellent communication skills. This role involves leading a

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Monitoring and reporting on service availability using appropriate tools. IT Service Analyst - 12 month FTC.

The position offers competitive pay, progress opportunities, flexible working, and a range of health and wellness benefits to support a balanced lifestyle. The role involves being the first point of contact for IT issues and collaborating with a global support team. A leading provider of healthcare

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. This role involves contributing to service improvement initiatives and m

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility. The role requires SC clearance and offers a chance to support users with various IT issues, ensuring efficient resolution and communication. The ideal candidate will have

A forward-thinking IT services provider is seeking a University Placement Year - Service Desk Analyst starting Summer 2026. You'll gain valuable skills that can propel you into various IT specializations, with opportunities for development and a supportive team culture. This role will immerse you in

If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at TalentAcquisition@InsightInvestment. Insight Investment is an equal opportunities employer and makes employment decisions without re

Are you a problem‑solver who thrives under pressure and takes pride in keeping critical systems running smoothly? This is an outstanding opportunity for a former service member or security‑cleared professional looking to bring their discipline, precision, and situational awareness into a new cha

Candidates should have experience in a client-facing IT environment and familiarity with service management tools, particularly ServiceNOW. A leading technology service provider in the United Kingdom is seeking a Service Desk Analyst for a 6-month fixed-term contract. This position offers flexible h

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th