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We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK E

IT Service Desk Engineer (Multilingual - English & French)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Wo

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure

As part of its continued growth, Codestone is recruiting a full-time Service Desk Analyst to join its remote support team. Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for providing first-line technical sup

I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. This is a great opportunity for someone with proven IT support experience to step into a fast-paced, professional services environment and play a key role in delivering firs

We are currently recruiting for an on‑site Service Desk Analyst III. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets;

Log, triage, prioritise and resolve IT incidents and service requests. Issue timely briefings on IT system and service activity to business areas. Work closely with ULP's third party IT infrastructure supplier and other service providers as required.

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via email or self‑service portal to ensure a high level of customer service is delivered. Classify and prioritise calls in line with Incident and Service Request Management processes

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand

Methods are working in partnership with the UKHSA ITSM Team providing a Managed Service IT Service Delivery capability. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Pr

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. Strong troubleshooting abilities with Microsoft Office and Windows desktops. We celebrate diversity and are committed to

Service Desk Analyst – Hospitality Team. Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. From our award‑winning managed serv

A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst - Permanent - London - £49,000 per annum. Familiarity with ITIL practices; ITIL Foundation certification required.

A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. You will deliver helpdesk support, a

A leading creative production agency in London is seeking an experienced IT Service Desk Manager to oversee the internal IT support desk. Candidates with ITSM experience, strong communication skills, and a proactive attitude towards technology are encouraged to apply. The successful candidate will e

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools. R

Must have 5+ years experience as a Business Analyst, within ITSM and Service Desk environments. We are seeking a Business Analyst for a 3-month engagement to support the optimisation of our IT Service Desk. Service Desk analysis report with key findings and improvement opportunities.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Service Desk Analyst - French Speaking.

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. The ability to effectively manage workload, prioritise tasks based on urgency and importance, and consistently deliver results within deadlines. Support audits by providing r

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows. Benefits include a co

A leading global sports platform is seeking an experienced Service Desk Analyst III to deliver exceptional technical support. This role involves troubleshooting hardware and software issues, managing assets, and collaborating with teams to ensure smooth IT operations. The position requires being on-

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members. This is an exciting opportunity

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts. The ideal candidate has a strong background in IT support with proficiency in Microsoft 365 and a user-centric approach to service delivery. This posi

Familiarity with ITSM tools such as ServiceNow or FreshService. Desirable: ITIL Managing Professional, experience with agile or lean methodologies, or knowledge of digital experience monitoring tools. Working within a fast paced and collaborative environment, you’ll contribute to the evolution of

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Provide technical peer review/approval for IT changes and raise change requests when re

Our service desk analyst roles are one of the many entry points into a career in IT. As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. University Placement Year - Service Desk Analyst (Starting Summer 2026).

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Ideal candidates have at least 12 months of IT sup

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

Seeking a Senior Service Desk professional with 3 to 5 years of experience to deliver expert support and management of IT service requests and incidents. Maintain accurate records of all Service Desk activities in compliance with ITIL processes. Monitor and maintain IT service operations to prevent

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A leading insurance technology firm in Greater London is seeking a Senior Service Desk Analyst to lead their service desk team. The role offers a competitive remuneration and benefits package as well as opportunities to grow and develop in a dynamic environment. Strong customer service and technical

With over 5 years of experience in ITSM, this is an opportunity to drive significant value in service efficiency and customer satisfaction. The role focuses on optimizing the IT Service Desk to reduce ticket volumes and improve user experience. A leading IT service company is seeking a Business Anal

A highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related issues.

A staffing agency is recruiting for a Service Asset and Configuration Analyst to support the Thames Valley Police Force. This role involves managing ICT assets, ensuring data accuracy in the Configuration Management Database (CMDB), and conducting audits.

Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Essential experience in ServiceNow ticketing