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Interact with third-party service providers to resolve issues and ensure seamless integration of external services. Service Desk Analyst Key Skills & Requirements:. Leading International law firm seeks a Service Desk Analyst to join their busy IT team in London, this role is a permanent office-ba...

Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Role: Helpdesk Engineer/Service Desk Analyst. Be responsible for primary user support and customer service.

Assist with day to day administration tasks including submitting application and security requests, generating tickets via the IT Service Management platforms, updating department spreadsheets and other documentation. With offices in 18 countries, PGIM's businesses offer a range of investment sol...

Role: Helpdesk Engineer/Service Desk AnalystLocation: Remote in UKJob Responsibilities:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each client and their respective applications/ processesL...

The IT Service Desk Analyst is a front-line role, perfectly poised at the intersection of traditional service desk operations and the future's promise of AI and automation. IT Service Desk Analysts are wanted by an established FinTech software company, who are undertaking a large digital transfor...

Role: Helpdesk Engineer/Service Desk AnalystLocation: Remote in UKJob Responsibilities:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each client and their respective applications/ processesL...

We’re looking for an immediately available and experienced Service Desk Analyst to work on a 3-month inside IR35 contract providing 2nd line support to a large NHS user base, both on the phone and desk side.

As the Senior Service Desk Analyst, you will sit between the 1 st line support and Technology Service Desk Manager, honing your skills to become a technical authority for the team. Build and maintain relationships to create a positive customer experience Provide assistance and support to remote a...

Leading International law firm seeks a Service Desk Analyst to join their busy IT team in London, this role is a permanent office-based position. Service Desk Analyst Responsibilities:. Interact with third-party service providers to resolve issues and ensure seamless integration of external servi...

Responsibilities: - Logging all IT queries in the IT Service Management tool - Provide 1st / 2nd line support to staff - Work to ITIL and industry standards in meeting SLA's - Administer mobile devices and mobile device management platform. Service Desk Analyst Location: Central London, MUST be o...

My Client is a leading Government Body who are looking for a new "Service Desk Analyst" to provide 1st and 2nd Line Remote and Deskside support for their users. Excellent customer service skills.

Location: Central London, MUST be on site 5 days per week (full time)Start: 2nd DecemberDuration: ongoingPay: £180-200 /day (inside IR35)You'll be working as a member of the technical services team, providing outstanding IT support to all staff across all sites and locations. Responsibilities:- L...

Competitive Package Offered – Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays!. A leading MSP based in Central London seeks to bring in an experienced IT Team Leader t...

Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company. Previous experience in a customer-facing technical support role (1st line or helpdesk). Line Suppor...

... Analyst with strong expertise in Mac OS X , iOS , JAMF , and Zendesk to join our IT support team ... Customer Service and Communication: * Provide excellent customer service and maintain a ...

1st Line Support Analyst - Helpdesk Administrator THE BIG PICTURE: VCCP is the Challenger Agency ... Engage with the senior IT team or management and escalate unresolved issues to the Service Delivery ...

Act as the first point of contact for customers, managing support requests via the service desk ... Exceptional communication skills--able to convey technical information clearly and effectively to ...

Ryder Reid Legal is seeking a Technology Support Analyst to join the established IT team of one of ... Provide 1st line phone support for the Global IT Service Desk. * Deliver prompt, professional, and ...

... and technology. The team works closely with the Business Analysts, Architects and Vendor ... service desk queries for Electricity Suppliers, Generators and Capacity Providers as well as ...

... Services Role Overview: you will be working closely with the credit desk trading business both in N ... Work closely with business sponsors to elicit information to deliver the project milestones. * To ...

Management of Help Desk application and ensuring that all calls are logged and apply ITIL approach ... Analysis, problem solving and escalation if / when necessary. * Offering support to EMEA sites. Key ...

The eFX IT technology team is responsible for a suite of applications and services for the eFX ... As a senior business analyst in the eFX IT team you will work with stakeholders to understand their ...

IT Controls Analyst - £55,000 - £60,000 base We are seeking a dedicated IT Controls Analyst to join a top FTSE 100 business. In this role, you'll be integral to identifying and resolving gaps ...

IT Business Analyst Duration: 12 months contract Base rate: £620 - £720 per day (Inside IR35) London-based role: 3 days in the office, 2 days from home Cititec Talent is working with a leading ...