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Line Support Engineer, Managed Service Provider Service Desk Analyst, Managed IT Service Engineer or Managed IT Services. Role can be known as a Service Desk Engineer, Service Desk Analyst, MSP Service Desk,. Focus IT has the pleasure with working alongside this well established IT Managed Services

An established clothing brand in Kingston upon Thames is looking for a Senior Service Desk Analyst to provide first-line support for Hardware and Software issues. The role entails managing IT incidents, supporting mobile devices, and ensuring smooth operations within Active Directory and Microsoft 3

As a Service Desk Analyst, you'll play a vital role in ensuring our clients receive fast, friendly, and effective support. Service Desk Analyst (1st Line). Are you passionate about delivering exceptional IT support and solving problems with a smile? Do you thrive in a fast-paced environment where gr

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK E

Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Work location: Nottingham (Hybrid)Salary: Up to: £29,625Here at L. IT Service Desk Engineer (Multilingual - English & Fre

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. They help diagnose and resolve technical issues, maintain user productivity, and ensure systems remain secure

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. So, if you have experience in an IT helpdesk suppo

Familiarity with ITSM tools such as ServiceNow or FreshService. Desirable: ITIL Managing Professional, experience with agile or lean methodologies, or knowledge of digital experience monitoring tools. Working within a fast paced and collaborative environment, you’ll contribute to the evolution of

A leading insurance technology firm in Greater London is seeking a Senior Service Desk Analyst to lead their service desk team. The role offers a competitive remuneration and benefits package as well as opportunities to grow and develop in a dynamic environment. Strong customer service and technical

A prestigious educational institution in London seeks a Service Desk Manager responsible for leading the IT Service Desk team. This full-time role requires on-site presence at least 4 days per week and offers a competitive salary and generous benefits. The ideal candidate will have a strong backgrou

Work closely with the Corporate IT team to align service desk operations with wider IT standards and governance. Extensive experience within IT service desk/support roles with experience in a lead or senior capacity. Converting legacy industrial and energy sites into modern data‑centre facilities,

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. Th

A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding o

A leading technology service provider in the United Kingdom is seeking a Service Desk Analyst for a 6-month fixed-term contract. Candidates should have experience in a client-facing IT environment and familiarity with service management tools, particularly ServiceNOW. This position offers flexible h

Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service

The position offers competitive pay, progress opportunities, flexible working, and a range of health and wellness benefits to support a balanced lifestyle. A leading provider of healthcare in London seeks an enthusiastic IT Support Analyst to deliver exceptional technical support. The role involves

A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. This role involves contributing to service improvement initiatives and m

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility. The role requires SC clearance and offers a chance to support users with various IT issues, ensuring efficient resolution and communication. The ideal candidate will have

A staffing agency is recruiting for a Service Asset and Configuration Analyst to support the Thames Valley Police Force. This role involves managing ICT assets, ensuring data accuracy in the Configuration Management Database (CMDB), and conducting audits.

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The position offers professional growth, wellness support, and competitive benefits including a discretionary bonus, private medical insurance, and life assuranc

A leading foodservice provider in the UK is looking for a Service Desk Analyst to provide level 1 support primarily to internal users. Ideal candidates will have a degree or equivalent experience and familiarity with ITSM principles. The role requires fluency in both English and French, strong custo

Responsibilities include incident resolution, monitoring service availability, and collaborating with third-party suppliers. A leading financial services provider in the UK seeks an IT Service Analyst for a 12-month FTC. The ideal candidate will have ITIL Service Management certification and experie

In addition to these responsibilities, you will also provide internal technical support to the existing workforce including desktop support, device management and the maintenance of internal IT systems and security platforms. IT Support Service Analyst (IT/Middleware/ Software Support). Hospitals an

Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Essential experience in ServiceNow ticketing

On behalf of FCDO, we are looking for a Senior Service Desk analyst (Inside IR35) for a 6 Month contract based On-site in London. As a Senior Service Desk Analyst your main responsibilities will be to:. Please note, due to the exceptional requirements of this position (short-term nature of this role

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

The analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company. You will be providing predominantly second line technical support on an IT Service Desk to end-users, as well as supporting IT operations. Experience with a Service Desk ticketing syst

An established IT Managed Services Provider in England is seeking a Service Desk Engineer. Your responsibilities include managing support incidents, timely resolution of calls, and maintaining customer communication. Ideal candidates will have over 5 years of experience with Windows, Networking, and

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service. The position offers generous time off, opportunities for continuou

A forward-thinking IT services provider is seeking a University Placement Year - Service Desk Analyst starting Summer 2026. This role will immerse you in a dynamic service desk environment where you'll support IT operations and contribute to customer satisfaction. You'll gain valuable skills that ca

The Lead Service Desk Analyst is responsible for the smooth running of the Service Desk under the strategic direction of the End User Support Manager. This role drives consistent service quality, efficient resolution of tickets and a culture of continuous improvement, working closely with the proble

If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at TalentAcquisition@InsightInvestment. A highly technical, multi-disciplined, desktop-focused role where the team is responsible for e

Are you a problem‑solver who thrives under pressure and takes pride in keeping critical systems running smoothly? This is an outstanding opportunity for a former service member or security‑cleared professional looking to bring their discipline, precision, and situational awareness into a new cha

We are currently recruiting for an on‑site Service Desk Analyst III. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets;

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office. The company offers a hybrid work model and competitive benefits including private medical insurance and generous holiday allowance. Ideal candidates will have stro

The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks. A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. You will oversee operations, drive

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices. This entry-level position offers comprehensive training and valuable experience in technical support roles. The position features a hybrid working model, fostering c

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

BDS Recruitment are looking for a a Service Desk Analyst to join our Client's thriving IT team on an initial agency basis until September with likely extension. Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems. Incident Management: P

Collaborate with internal teams to deliver seamless integration of new IT solutions within the existing IT environment. Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. As Third Line Service Desk Analyst, you will play a key role ensuring

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

A dynamic insurance company in Greater London is seeking a dedicated IT Support Specialist to manage user support and office IT infrastructure. Join a company with a culture of innovation and inclusivity while contributing to the future of the insurance industry. You will deliver helpdesk support, a

A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Familiarity with ITIL practices; ITIL Foundation certification required. IT Service Desk Analyst - Permanent - London - £49,000 per annum.

Teams or email Escalate more complex problems appropriately and contribute to shared documentation where applicable Participate in regular coordination check-ins with the Tech Support Lead or Officer (usually monthly) Maintain up-to-date knowledge of supported systems and organisational digital poli

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.