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Comfortable with Microsoft 365 and standard service desk tools. Senior Service Desk Analyst – Epsom / Hybrid. Are you ready to take the next step in your IT support career? We’re looking for a passionate, proactive, and technically skilled Senior Service Desk Analyst to join our team in Epsom (w

With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternati

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Partnershi

Key Skills & Experience: * Ideally 3+ years of Level 2 - IT Service Desk Support experience * Experience with ServiceNow - ITSM ticketing tool * Experience with remote desktop support tools * Must have technical knowledge on Windows Operating system including configuration, administration, and tro

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Through co

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

With a suite of services including Connectivity, VoIP, Business Mobiles, and Microsoft 365, they aim to simplify connectivity needs and foster business growth. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Assist with day-to-day administration tasks including submitting application and security requests, generating tickets via the IT Service Management platforms, updating department spreadsheets and other documentation. With offices in 18 countries, PGIM's businesses offer a range of investment soluti

Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow.

Some knowledge of change management Some knowledge of problem management Some knowledge of risk management BenefitsCompetitive salary25 days holiday PLUS your BIRTHDAY offPension contribution with Royal LondonLife AssurancePrivate medical, dental and optical health insurance with AxaHybrid workin

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Principal Service Desk Analyst - Doxford, SR3 3XPPositionPrincipal Service Desk AnalystReports to: Service Support ManagerMain purpose of the positionArriva is one of the largest transport services organisations in Europe, employing more than 60,000 people and delivering more than 2. Stakeholder re

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Cl

Your key responsibilities will be: Supporting key business applications including email, phone, web browsers, Microsoft operating systems and Citrix Desktop Technical support for laptops, tablets, telephony, local servers, networks, cabling, printers and some office equipment, including scanners, ph

Service Desk Analyst - London, United Kingdom JOB DESCRIPTION About the Team The ICT department provides comprehensive services to all members of the firm. As of March 31, 2024, Newmarks company-owned offices, together with it

With full training, genuine career opportunities, and a positive working culture, it’s the perfect move if you want to combine your technical knowledge with customer facing skills in a role that makes a difference every day. Someone with IT helpdesk or service desk experience looking to broaden th

Respond to calls routed to the Level 4 Service Desk as swiftly as possible, as per the priorities directed by the system authority and directed under DDP150, ensuring compliance with policies and procedures, and escalating all breaches as necessary to the Service Desk Manager. The Service Desk Analy

We have an exciting opportunity for a Senior Service Desk Analyst to join our Managed Services team. Possess at least 2 years experience in a technical support or service desk role, ideally in a managed services environment, with deep knowledge of Microsoft technologies. Collaborative and team-orien

My client is undergoing an exciting IT transformation and as such has a requirement for additional Support in the team. This role is a great opportunity for a recent graduate or someone looking to make their first step within IT support. Ability to learn quickly and share knowledge with other team m

Position: IT Service Desk Analyst – 1st Line. You will work in a proactive and cooperative manner to ensure responsiveness, effectiveness and quality of the IT Service Desk. Reporting to: IT Service Desk Shift Lead.

About Us: Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. Excellent written skills and experience with documenting incidents/service requests and resolutions. We are an equal opportunities employer, committed

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. The Service Desk Analyst will be on an initial 2-3 month contract. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Director

To provide an effective and efficient Service Desk support service to all users to resolve problems as speedily as possible to ensure the Service receives maximum utility from ICT resources. Assist with the preparation of asset reports or data spreadsheets for Service Desk Team Lead and external bod

The Service Desk Analyst will be responsible for providing 1st Line Support to the business, taking incoming phone calls, emails and walk-ups, carrying out a full initial diagnosis and recording information accurately. Resolving Incident & Service Requests in accordance with the Service Level Agreem

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT Service Desk Engineer – Derby – Permanent – to £28,00

As a Service Desk Analyst, youll be the first point of contact for IT support, handling incoming calls, tickets, and messages with confidence and professionalism. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. Working c

The IT service desk is an integral part of the System1 business and acts as the gateway for IT users to engage with the IT department. The IT service desk is responsible for providing a single point of contact for all users of System1 IT services to report an incident, request or change control. Abi

Role Title: Level 2 IT Service Desk Support. Familiarity with the ITIL framework, particularly incident management processes. Level 2 IT Service Desk Support.

We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Familiarity with enterprise productivity platforms such as Office 365,

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Experienced and committed IT candidate required to join our client as an IT Service Desk Analyst and assist with the smooth running of the IT Service Desk Support team. Provide first point of contact for global users, delivering high-quality IT service desk support. Interest in technology with the a

Familiarity with Active Directory and remote desktop support tools. Join a dedicated local government organization delivering seamless IT support to critical public services. As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day ope

Resourceful with a growth mindset, open to constructive criticism, driven to progress, and professional in conduct. Experience or familiarity with knowledge management and senior technical duties is advantageous. Show initiative to add value to the team and support career development within the orga

Are you a problem-solver who thrives under pressure and takes pride in keeping critical systems running smoothly? This is an outstanding opportunity for a former service member or security‑cleared professional looking to bring their discipline, precision, and situational awareness into a new chall

A genuine interest in IT and technology, with a desire to build a career in IT support. Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days. OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global cus

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. Excited for our future, we’ve got a great missio

Our client is seeking a 1st Line Service Desk Analyst to provide professional, efficient, and responsive customer service and technical support. Ability to work under pressure whilst maintaining service quality. This role offers the opportunity to work with a collaborative team whilst delivering exc

We believe in flexibility, quality, and agility—growing our services quickly to meet client expectations, whether they are enterprises or small/medium-sized organisations. Transputec is an established Information Technology Services and Solutions company with over 35 years of IT innovation and exc

Familiarity with the Atlassian Suite (a plus). Essential soft skills: customer service abilities, able to support multiple clients/tasks at once, troubleshooting abilities. IT Skills: Solid knowledge and troubleshooting abilities for hardware and software (Windows environment).

The IT Service Desk Analyst will report directly to the European IT Service Desk Manager. This full-time position contributes to the smooth running of the IT Service Desk Support Team by providing IT service support across all jurisdictions while adhering to IT procedures and standards. Manage all s

Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. Experience with system monitoring, incident management and main

Working as part of a team, the role holder is responsible for accepting and recording incidents and providing first line resolutions either via telephone or desk side support. Working within Service Level Agreements. It is the nature of the appointment that tasks and responsibilities are, in many ci

Excellent written skills and experience with documenting incidents/service requests and resolutions. Pinnacle Pet UK is a Top 5 UK Pet insurer with a clear ambition to be the leading Pet healthcare and insurance services partner in the UK. We are an equal opportunities employer, committed to elimina

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that l

Operating within an outsourced environment with multiple vendors and Master Service Agreements (MSAs), you will take ownership of the UK IT Service Desk, guiding its evolution from a reactive break/fix function to a proactive, strategic partner that delivers measurable business value. Build strong r