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Excellent communication skills with strong customer service focus and good attention to detail * Ability to perform well under pressure and use initiative * Ability to identify business impacting ...

Line IT Engineer to join their Service Desk. One fact to prove this point is holding the title of operating the only Tier 3 data centre in Scotland! Alongside running their high-tech data centre, the team prioritises their cloud platform, ensuring their business offers the best of both worlds. Su...

I'm working with a fantastic organisation as they look to add an IT Service Desk Specialist to join their client-facing team as it continues to grow. The role - IT Service Desk Specialist The salary - £30,000 - £35,000 The location - Edinburgh. The successful candidate will be the first point of ...

Act as the conduit between clients and internal teams Ensuring seamless service operations Essential experience of Service Delivery Analyst Previous Security Operation Centre / SOC experience Knowledge of SOC tooling, SIEM, EDR - Sentinel, CrowdStrike, Defender Understanding of common threats Abi...

Excellent opportunity with a leading global organisation for an IT Service Desk Analyst. This role will require you to organise, prioritise and resolve day to day Service Desk tickets. Maintain a detailed understanding of Service Desk working practices and procedures essential. Excellent verbal a...

IT Service Desk Analyst Windows, Azure, Active Directory, Networking, ITIL An exciting opportunity for an IT analyst to join a global renewable energy company. Your role will involve supporting the service desk personnel, taking ownership of escalated support cases, finding resolutions with the s...

Do you have a knack for making tech work better for people? We’re searching for an IT Business Analyst who’s ready to take charge of our business applications, keeping them sharp, user-friendly, and in line with the needs of the Kingdom Group. Proven experience as an IT Business Analyst (or simil...

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. It will required a competent aptitude ...

Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Windows Systems Administrator may also be considered for this role. A 1st Li...

This position presents an exciting opportunity for a motivated Senior Technician seeking a challenging and rewarding role. This Senior Technician role offers a diverse and largely independent position, primarily field-based, focused on delivering top-quality technical solutions and services. Fami...

Operating on a national basis, they work with a range of clients within High Security establishments, Healthcare, Local Government, Education and much more. With the Head Office based in Bristol, they have specialist teams of technicians across the UK. ...

If youre ready to take on a role where your work will directly impact the success of their clients, theyd love to hear from you Key Responsibilities Handling all customer contact via telephone and email Listening to and understanding the user's issue Accurately logging all incidents, requests and...

Freshers and IT Students are also welcome but with IT backgrounds. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the organization’s d...

Line Support Technician required. They are now looking for an experienced 1st/2nd Line Technician to join their IT team of 6, based in Paisley. Take ownership of calls and provide on-site support. Maintain a high degree of customer service for all support queries. ...

ITIL Knowledge - Familiarity with ITIL best practices. This is an excellent opportunity for an experienced Application Support Engineer looking to take the step up into a managerial position. Their platform simplifies complex data processes, automates critical business operations, and ensures com...

Serves as an escalation point from Senior Assistant IT Data Centre Operations Technicians and IT Data Centre Operations Technicians for investigation and/or troubleshooting of system and network issues to determine root cause and resolution. Proven ability to work independently and multi-task act...

ITIL Knowledge - Familiarity with ITIL best practices. This is an excellent opportunity for an experienced Application Support Engineer looking to take the step up into a managerial position. Their platform simplifies complex data processes, automates critical business operations, and ensures com...

To watch over and maintain all our IT related infrastructure and our applications, such as: Okta, Office 365 suite (mail, sharepoint, teams…), Box, VMware vSphere, laptops…. Regular checks on security, perform internal audits. You’re the first point of contact for all IT- related questions from y...

Liaises with UK staff (primarily located in the Glasgow Office but supporting staff working remotely, Newcastle and Inverness) on their IT needs, including educating them on the processes, technology and cybersecurity awareness. Participates in planning with Global IT management to identify and p...

This IT�Support Engineer role is aligned to End User Computing Engineer - Government Digital and Data Profession Capability Framework (. As our IT�Support Engineer the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from...

My client is a self-proclaimed professional and equally loud MSP based in Edinburgh city centre that has been well established since 2000. They're partnered with some of the biggest tech giants from Avaya to VMWare and are specialists in all things Microsoft! Their company culture is focused on g...

As Senior IT Technician your role is to assist the IT agenda for the business, whilst providing support and advice to business through an effective IT Help Desk team. To act as an effective representative for the Company both internally and externally by maintaining professionalism and positive a...

This role of Head of Solution Support will primarily be to manage a team of Application Support Analysts to ensure the continued operation of our various business applications ensuring the integrity, availability and functionality is maintained. Planning, coordinating and supervising all activiti...

IT Business Analyst - Investments - UK Clearings & Custody services - Glasgow Hybrid Are you an experienced IT Business Analyst with a deep understanding of the UK clearing and custody landscape? I ...