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Job Summary: Senior Service Desk Analyst – Epsom / Hybrid Bring your expertise. Make your impact. Grow with us. Are you ready to take the next step in your IT support career? We’re looking for a passionate, proactive, and technically skilled Senior Service Desk Analyst to join our team in Epso...

We now have a new opportunity for an intermediate-level IT Services Analyst to join our Global IT Service Desk, to provide support to our internal customers. Fielding network connectivity and server related issues to the appropriate technical teams and escalating user support requests to higher-l...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Job Title 3rd Line Service Desk Engineer Line Manager Service Desk Manager Department IT ...

Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, ge...

Your new role Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Hays Specialist Recruitment Limited acts as an employ

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in

Your key tasks and responsibilities will include: Ensuring tickets are resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to res...

Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality support. In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and ...

Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements ...

Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. As an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. This position is perf...

Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Have an awareness of the functions, operations and technology employed within the various...

Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Hays Specialist Recruitment Limited acts as an employment agency for...

This is an exciting opportunity to contribute to the delivery of high-quality IT technical support services within a fast-paced environment. As a skilled IT service desk professional this role offers you an excellent opportunity for to contribute to a dynamic and evolving IT service. If you are i...

Your new role Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Hays Specialist Recruitment Limited acts as an employm...

Key Responsibilities Act as the initial contact for all incoming IT queries via phone, email, and ticketing system Prioritise and log tickets accurately, including actions and resolutions Troubleshoot incidents and fulfill service requests following defined processes Escalate complex issues when ...

The Service Desk Analyst is a front-line role, perfectly poised at the intersection of traditional service desk operations and the future's promise of AI and automation. Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means we do not discriminate on the basis of race, colour, ...

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in

You will play a critical part in troubleshooting escalations, on boarding and training new team members, maintaining service levels, and driving team accountability. In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve custome...

The ideal candidate will have been running a Service Desk, encompassing Service Support and Service Delivery, possess strong managerial and interpersonal skills, have a technical background and some project management capabilities, preferably with extensive previous experience of working in a man...

Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in

The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 –

Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Hays Specialist Recruitment Limited acts as an employment agency for...

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. In this crucial role, you will:Be the friendly "front-of-house" for IT Support: Greeting employees, understanding their IT issues, and providing a positive initial experience. Join Our Frontline ...

Job Description Have you always wanted to accelerate your IT career whilst having a positive impact on your community? Are you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recr...

Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Hays Specialist Recruitment Limited acts as an employment agency for...

Your new role Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Hays Specialist Recruitment Limited acts as an employm...

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality support. You will play a critical part in troubleshooting escalations, on b...

We are looking for someone with: Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A proactive support analyst who is eager to learn and develop professionally Familiarity ...

Spencer Scott Ltd is an equal opportunity Recruitment Agency, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, ge...

Overall Job Purpose: The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Key Responsibilities: Technical Support Pro...

IT Service Desk Manager Company: A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with experience working within a client/customer-facing environment, coupled with healthcare industry experience. Opportunity: The ideal candidate will have been running ...

ITIL3/4 Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. Social network you want to login/join with: Service Desk Analyst needed!!. Strong interpersonal and communication skills, with the ability to ...

This role will combine first-line service desk responsibilities with more advanced second-line support duties, making it ideal for someone ready to take on a senior, hands-on technical role within a collaborative environment. Work closely with the Service Desk Lead on project delivery and transit...

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer p...

What you’ll be doing: Supporting IT Services (Incident Management / Request Fulfilment): Ensure all incidents and service requests are logged, accurately identified, categorized, prioritized, diagnosed, and managed using the Service Desk IT service management tool, with clear communication to cus...

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer p...

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer p...

What’s in it for you? Work in vibrant, creative central London offices (with the perks to match) Hybrid model: 4 days in, 1 from home Hands-on exposure to both PC and Mac environments Variety! You’ll support users via phone, desk-side and at an in-house tech bar Real opportunities to learn, grow

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer

Social network you want to login/join with: Service Support Analyst (Contract Role) We are seeking an experienced Service Desk Support Analyst to join a long-standing client of ours, starting from July 2025 for an initial 3-month contract. This role offers an excellent opportunity for a skilled I...

Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range of platforms - telephone, email, B2B and customer portals Log incidents, requests and queries via a dedicated online customer p...

Continue with Google Continue with Google Continue with Google Continue with Google Staines-Upon-Thames, England, United Kingdom 1 week ago Slough, England, United Kingdom £60,000 - £64,000 3 days ago Epsom, England, United Kingdom 5 days ago Walton-On-Thames, England, United Kingdom 1 week ago W...

Ensure members of the service desk team record accurately and maintain records with the service desk system, in accordance with ITIL processes Seek out opportunities for training and development of the team. Have an awareness of the functions, operations and technology employed within the various...

Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft...