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Sales Engineer – Water Treatment Chemistry (B2B) Location: UK Wide Salary: Competitive + Car Allowance + Commission Performance Bonus The client is a respected provider of water treatment chemistry and technical support across industrial, commercial and local authority sectors. We supply specialist chemical solutions, equipment and services that keep critical systems such as boilers, cooling towers ... ZIPC1_UKTJ

Xtravirt is a modern cloud consulting and managed services business. We believe in empowering enterprises to innovate and thrive in an ever-changing digital world. Our professional services capabilities are recognised as being best-in-class by some of the world’s leading technology vendors and have earned global acclaim. We are trusted by technology vendors, channel partners and enterprise customers to solve complex business challenges and unlock the full potential of organisations through cloud, data centre and workspace technologies. Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of Xtravirt’s customer accounts. This role focuses on ensuring high-quality management, maintaining customer satisfaction and success, and supporting account growth through effective coordination and communication. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers, ensuring their needs are met and expectations exceeded. By understanding customer environments and aligning services accordingly, the Account Manager helps maintain strong, long-term relationships and contributes to the overall success of the account. This role requires strong organisational skills, attention to detail, and the ability to collaborate across internal teams to ensure smooth execution of services and timely resolution of issues. • Customer satisfaction: Delivering high-quality experiences through responsive communication and reliable relationship management, • Account retention: Maintaining strong client relationships and ensuring continued engagement through consistent value reinforcement, support and diligent account management, • Revenue growth: Identifying upsell or cross-sell opportunities to increase wallet share and drive account growth, • Operational awareness & client expectation management: To maintain close visibility of delivery progress and quality, staying connected with internal teams. Proactively managing customer expectations by anticipating issues, providing timely updates, and ensuring alignment between delivery outcomes and customer needs, • Know your customer insight: Maintaining up-to-date knowledge of business objectives and needs to support proactive account development, • Issue resolution: Managing and resolving customer issues efficiently to maintain trust and satisfaction, • Internal reporting: Providing regular updates on account activity, client feedback, and service performance Key Responsibilities and Core Objectives: • Achieve personal sales targets assigned by the sales leadership team, • Act as the day-to-day contact for assigned accounts, • Co-ordinate service delivery and management with internal teams to meet expectations, • Monitor account performance and escalate issues as needed, • Work with internal teams to prepare proposals, presentations, and reports, • Maintain accurate records of customer insight, interactions, feedback, and engagement history, • Proactively identify opportunities for additional account growth and/or expansion, • Collaborate with marketing and alliance partner teams to support campaigns and events, • Contribute to internal reporting and continuous improvement initiatives Qualifications and Experience – Essential: • Minimum 3 years’ experience in IT Account Management, • Relationship management: Strong interpersonal skills to build trust and maintain long-term customer relationships, • Communication: Clear and professional verbal and written communication, including the ability to convey offering value effectively, • Diligence & attention to detail: Ability to manage multiple tasks and ensure accuracy in documentation and follow-up, • Problem solving: Proactive approach to identifying and resolving issues, • Team collaboration: Ability to work cross-functionally with commercial and delivery teams, • Solution acumen: Advanced sales competency of the company’s core private cloud and associated offering portfolio, • Time management: Ability to prioritise tasks and manage time effectively in a fast-paced environment Qualifications and Experience – Desirable: • Experience in Private Cloud sales preferred, • Experience with Broadcom or VMWare by Broadcom desirable

Broad Overview As a Customer Service Officer, you will be responsible for providing high-quality customer service and order management support for UK, Ireland and international customers, ensuring that all orders, exports, imports and deliveries are processed accurately and in compliance with company procedures, GDP requirements and regulatory guidelines. You will act as a key link between customers, warehouses, logistics providers, Quality, Finance, Regulatory, Industrial, Pharmacovigilance and Commercial teams to ensure timely and compliant supply of products. Your main responsibilities include: • Anticipating, identifying and evaluating customer needs to deliver a consistently high level of customer satisfaction., • Building sustainable relationships of trust internally and externally through open and interactive communication., • Providing accurate, valid and complete information using the appropriate systems and tools., • Handling customer queries and complaints, providing appropriate solutions within agreed timelines and following up to ensure resolution., • Ensuring all KPIs, targets and deadlines are met., • Maintaining training records and ensuring all required SOPs, GDP and compliance training are completed., • Ensuring all work is performed in accordance with SOPs, GDP, Health & Safety and regulatory requirements., • Supporting collaboration between Customer Service teams in different locations (UK, Paris, Brussels). As Customer Service Officer, your responsibilities will include: Order Management • Receive, review and process customer orders received by email, phone or customer portals., • Ensure all orders are accurate and complete before entry into SAP / Sage., • Process orders in SAP / Sage and ensure correct pricing, batch allocation and delivery details., • Monitor customer portals and distributor agreements to maintain agreed stock levels., • Inform customers of stock issues, delays or supply constraints., • Ensure orders are allocated and dispatched on a FEFO basis (First Expired First Out)., • Ensure orders are delivered within agreed lead times. Export / Import / International Shipments • Process export orders from proforma stage to delivery confirmation., • Prepare export documentation including commercial invoices, packing lists, delivery notes and export declarations., • Apply for export licences, certificates of origin and other regulatory documents., • Coordinate shipments with freight forwarders, couriers and warehouses., • Manage import clearance processes including customs portals, CDS references and courier documentation., • Ensure compliance with post-Brexit export/import requirements for UK shipments., • Arrange insurance certificates and transport documentation when required., • Liaise with overseas customers to ensure all import requirements are met before shipment. Logistics & Warehouse Coordination • Liaise with third-party warehouses and logistics providers to ensure timely preparation and dispatch of goods., • Coordinate transport bookings, collections and deliveries with customers, couriers and warehouses., • Facilitate deliveries between EU warehouse locations and UK / Ireland distributors., • Monitor deliveries and follow up until proof of delivery and temperature data are received. Quality & Compliance Support • Liaise with Quality Assurance to ensure customer approval, bona fide checks and release documentation are completed., • Provide CoA, CoC and other quality documents to customers when required., • Ensure all shipments comply with GDP and regulatory requirements., • Record and forward medical or quality enquiries to the appropriate department. Finance & Administration Support • Raise sales invoices, returns and credit notes., • Create purchase orders when required., • Support Finance with customer payments, credit limits, credit notes and invoice queries., • Provide sales or order reports when requested by Finance, Commercial or Management. Customer & Distributor Support • Support distributors, wholesalers, hospitals and international customers with orders and enquiries., • Maintain strong relationships with key customers and distribution partners., • Provide product, delivery and documentation information to customers., • Respond to customer enquiries within agreed timelines. Commercial Team Support • Alongside the Customer Service Manager, provide sales reports/analysis as required., • Share sales data and customer contact information to the KAMS, • Respond to product queries from the Sales UK email boxes., • Customer Service Team Support, • Provide backup support to other Customer Service team members when required., • Assist colleagues during absence or high workload periods., • Perform additional tasks as required to meet business needs. The above duties and responsibilities are not an exhaustive list, and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements. To be successful in this role, you should demonstrate: • Professional and customer-focused attitude., • Strong organisational and time management skills., • Excellent communication skills., • Ability to manage multiple orders and priorities., • Experience in order processing and customer service., • Good knowledge of SAP, Sage or similar ERP systems., • Experience with export documentation and logistics coordination., • Ability to work with UK and international customers., • Ability to work in a regulated / pharmaceutical / GDP environment., • Knowledge of Incoterms, export processes and customs procedures is an advantage., • Ability to travel occasionally to other company locations (UK / Paris / Brussels)., • Team player with proactive mindset., • Willingness to learn and develop new skills., • French language skills are an advantage but not essential.

Ideally, our Reservations Agent will have prior hotel bookings experience however we are happy to consider travel, holiday or corporate bookings experience. The Reservations team will work 5 days out of 7 (including weekends) and on shifts to ensure all telephone calls are efficiently answered. Re

Access to 'My Fuller's' - our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. What we look for in a Night Porter:. Offer assistance and support to guests throughout the night.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You should be efficient, proactive, friendly, and confident

The hours are completely flexible and no previous experience is necessary.

Due to the increased demand of our growing Estate, we are now recruiting additional Reservations Agent for Beaverbrook and Beaverbrook Town House.

Are you a relationship‑driven insurance professional who thrives on delivering exceptional service to valued clients? Fidus Insurance Brokers is growing, and we’re looking for a talented High Net Worth Account Manager to join our specialist team. This is a fantastic opportunity to work with a re

The role of Private Client Tax Consultant involves working closely with high-net-worth individuals to provide expert advice on personal tax matters. Based in Leatherhead, this position offers the opportunity to excel within the professional services industry. Client Details This position is with a well-established organisation in the professional services industry. The company operates as a medium-sized firm, offering tailored services to clients within the tax and financial sectors. Description As a Private Client Tax Consultant, you'll be an integral part of the esteemed Private Client Tax Team. Your responsibilities will revolve around providing comprehensive tax consultancy services to high-net-worth individuals. This includes tax compliance, international tax planning, property ownership matters, and business succession planning. Profile A successful Private Client Tax Consultant should have: • A strong background in personal tax, ideally within the professional services industry., • Relevant tax qualifications (e.g., ATT, CTA, or QBE)., • Excellent communication skills for client interaction and team collaboration., • Attention to detail and the ability to handle complex tax matters with accuracy., • Proficiency in using tax software and related tools., • An analytical mindset and a proactive approach to problem-so...

Customer Service Representative.

NHB Recruitment are working alongside this listed construction company in their search for a Group Finance Manager.We are seeking a newly qualified accountant to join the Group Finance team in a broad, high-impact role combining.Working closely with the Group Treasurer, you’ll support the.Support

Our client is seeking a Client Services Manager to join their Client Services team on a full-time basis. Client Relationship Management: Act as primary point of contact, build strong relationships and ensure clients receive exceptional service. This role sits within a small, energetic and ambitious

We are looking for a proactive and customer-focused Complaints Handler to support our construction team. Receive, log, and manage customer complaints in a timely manner. Resolves stage 1 and stage 2 complaints.

Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed. Complaints Handler / Officer - Repairs a

Previous experience in customer service and/or sales support, ideally within Manufacturing sector. French Speaking Customer Service Representative. To provide excellent customer service and export administration support.

Reporting to the Sales Director, the Account Manager plays a key role in managing the day-to-day relationships and operational success of out clients customer accounts. Collaborating closely with Strategy and Advisory, the Account Manager serves as the primary point of contact for assigned customers

First-hand travel experience, with particular preference for travel within Australia and New Zealand, USA and Canada or Asia. Excellent worldwide travel opportunities including a dedicated Staff Travel Team on hand to assist with your h. A strong worldwide geographical awareness and a passion for tr

Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington.This role is working on a day shift pattern of 4 days on, 4 days off, 8:30am to 5:30pm.This role is 32 hours per week.Build r

Key responsibilities: * Answer incoming phone calls and WhatsApp messages * Provide friendly and helpful customer support * Assist with general admin and daily office tasks * Use an in-house system (full training provided) What we're looking for: * Friendly, confident, and approachable

Job Type: Temp - Ongoing Hours: Full time We’re looking for a Customer Service Executive who is passionate about delivering outstanding customer experiences. Temporary Customer Service Executive Location: Hook Salary: £12. In this role, you will take a customer-obsessed approach to e

Position: Funeral Service Specialist Location: Longhurst of Epsom Funeral Directors, Epsom Job Type: Part-time, permanent - Monday to Friday 10am - 2pm Salary: £15,277.60 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at L onghurst of Epsom Funeral Directors as a Funeral Service Specialist (Level One) . You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Epsom, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducin...

Retail Travel Consultant required to work in this upmarket travel agency in a very affluent area in Surrey (would consider part time).

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, permanent £32,000 - £34,000 oer annum We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingsto

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints xcunqrw are managed efficiently, fairly, and in line with Housing Ombudsman standa.

Join a rapidly expanding company in the tech industry, specializing in cutting-edge cloud storage and managed services. Receive comprehensive training in sales methodology and cloud technologies, with ongoing personal development opportunities. Drive sales of cloud storage and data-center solutions,

Customer Service Co-Ordinator page is loaded## Customer Service Co-Ordinatorlocations: Sunbury-on-Thames-Surrey-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30259832What you will doOur Customer Service Dispatchers provide support to the branch Installati

A utilities service provider in Leatherhead is seeking a Customer Service Representative to deliver exceptional customer service during critical moments. The role involves handling inquiries, maintaining records, and providing support to vulnerable customers.

Aria Healthcare, operating care homes in Thames Ditton, seeks a Customer Relations Manager to drive growth and development of premium care home services.

Exclusive Discounts: With high street brands, cycle-to-work scheme, and discounts on Johnson Controls security products.

About the job Account Manager Sales Executive. Highly self motivated and experienced within Account Management / Telesales / Outbound Calls. Diamond Search Recruitment are delighted to be representing our client, a technology managed service provider, seeking to further strengthen its new account ma

A rapidly growing tech company in Kingston upon Thames is seeking a sales professional to drive cloud storage and data-center sales.The ideal candidate will have at least 3 years of IT reselling experience and a strong understanding of cloud technologies.Offering a competitive salary between £30,00

Passenger Assistant Role And Responsibilities. To quickly establish positive and professional relationships with passengers, their carers/parents, and the key people at the establishments they attend. To be patient and empathic with the passengers and be able to keep them occupied and comfortable on

A storage solutions provider in Sunbury-on-Thames is seeking a Sales and Customer Service Representative.

A leading technology managed service provider is seeking an ambitious Account Manager Sales Executive to join their Epsom office.The role involves generating revenue from existing accounts, managing client relationships, and ensuring excellent customer service.With a competitive salary of £30K and

Multi-drop Van Driver/Customer Service Assistant.

Promote and support the use of online services and self‑service options for customers. Vocational qualification in Customer Service (desirable). To provide high‑quality, customer‑focused support as the first point of contact for residents accessing Council services.

At AXA we work smart, this role is non-office based meaning you can predominantly work from home or if in a field-based role, you’ll travel to visit offices or client sites as required. Communicate internally and externally AXA's SME strategy through engagement with stakeholders. Therefore, if you

As the UK’s leading B2B tech PR agency, we work with clients in the retail, fintech, enterprise IT, and security sectors to create campaigns that generate real-world outcomes. PR experience in a role with account management responsibilities. Strong understanding content, digital and social media s

As Assistant Placemaker Manager you will deputise for the Placemaking manager, you will need to co‑ordinate Catering & Retail operations to maximise sales and profitability. You will have previous experience of working within a similar role, ideally within a leisure/health centre environment and h

High street brands, cycle-to-work scheme, and Johnson Controls product discounts.

Exclusive Discounts: High street brands, cycle‑to‑work scheme, and Johnson Controls product discounts.

About the job Virtual Travel Customer Service. We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. Strong customer-service mindset.

Ideal candidates will have supervisory experience in hospitality, a passion for food and wine, and the ability to inspire others.

At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler. We have an exciting new opportunity for a Reception and Sales colleague, (internally known as a Placemaker) at Places Leisu

The New Business Representative will serve as the first point of contact for prospective customers and intermediaries, providing accurate information about the Society’s products and services. Family Building Society is seeking a proactive and customer-focused New Business Representative to join i

A leading building solutions firm is seeking a Customer Service Co-Ordinator in Sunbury-on-Thames, UK.This role involves supporting installation teams by effectively scheduling customer appointments and maximizing engineer productivity.Key responsibilities include managing telephone communications,

As Assistant Placemaker Manager you will deputise for the Placemaking manager and co-ordinate Catering & Retail operations to maximise sales and profitability. You will have previous experience of working within a similar role, ideally within a leisure/health centre environment and have well rounded