JOB TODAY logo

Customer experience jobs in EsherCreate job alerts

  • Waiter / Waitress
    Waiter / Waitress
    15 days ago
    £11.5–£13.5 hourly
    Full-time
    Norbiton, Kingston upon Thames

    Ritzy Lounge is currently seeking enthusiastic and customer-oriented waitresses to join our team. As a waitress at Ritzy Lounge, you will be responsible for delivering exceptional service to our patrons while maintaining a pleasant and welcoming atmosphere. Your primary goal will be to ensure that our guests have a memorable experience. Responsibilities: Greet and seat guests in a friendly and efficient manner. Take accurate food and beverage orders from customers. Provide recommendations on menu items and answer any questions or concerns. Serve food and drinks promptly and accurately. Maintain a clean and organized work area, including tables, chairs, and dining utensils. Ensure guests' needs are met throughout their visit, including refilling beverages and accommodating special requests. Process payments and provide accurate change to customers. Collaborate with kitchen and bar staff to ensure smooth service flow. Adhere to health and safety guidelines and sanitation standards. Requirements: Previous experience as a waitress or in the food service industry is preferred but not required. Excellent customer service skills with a friendly and approachable demeanor. Strong communication and interpersonal abilities. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for processing payments accurately. Flexibility to work evenings, weekends, and holidays as required. Join our team at Ritzy Lounge and be a part of an exciting and dynamic dining experience. To apply, please submit your resume and a brief cover letter highlighting your relevant experience. We look forward to hearing from you!

    Immediate start!
    Easy apply
  • Delivery Driver – £110/day – Immediate Start – Van Provided
    Delivery Driver – £110/day – Immediate Start – Van Provided
    19 days ago
    £12.21–£15 hourly
    Full-time
    Weybridge

    Location: Weybridge / KT13 / Surrounding Areas Pay: £110 per day Schedule: 4–6 days per week Start: ASAP (training provided) 🚐 About the Role We are looking for reliable and motivated delivery drivers to join our small delivery team. You will be completing pre-planned routes delivering parcels for a major online retailer. No experience required — full training provided. 💷 What We Offer • £110 per day (full route paid even if finished early), • Van provided for work, • Fuel paid by driver, • Paid training, • Weekly pay, • 9-hour delivery routes, • Simple delivery app, • Fast loading (10–15 minutes), • Supportive team and clear guidance 📦 Job Responsibilities • Deliver parcels along a planned route, • Use the handheld app for scanning and navigation, • Take proof-of-delivery photos, • Maintain safe and tidy vehicle use, • Provide friendly customer service, • Follow company and client procedures ✔️ Requirements • Must be 18+ years old, • Valid UK driving licence (Category B), • Max 6 points (no DR, DD, IN, MS, DG endorsements), • Right to work in the UK, • Able to pass DBS/background check, • Reliable, punctual, and hardworking, • Able to use smartphone apps, • Comfortable driving a small/medium van 🔧 Preferred (not essential) • Previous delivery experience, • Able to work 4–6 days weekly

    No experience
    Easy apply
  • Restaurant supervisor
    Restaurant supervisor
    1 month ago
    £13–£15 hourly
    Part-time
    Weybridge

    The Flintgate is a thriving modern pub and restaurant in Weybridge, proudly part of the Big Smoke Inns family. We serve award-winning craft beers from our brewery in Esher alongside exceptional food in a fun, busy atmosphere. Our team is passionate about what we do, and we're looking for an enthusiastic leader to join us. We're seeking a Senior Floor Supervisor to guide our restaurant team and deliver outstanding customer experiences. This is a hands-on leadership role where you'll be at the heart of our operation, mentoring younger staff and ensuring every guest leaves with a smile. Key Responsibilities: • Deliver exceptional customer service and lead by example, • Train, mentor and inspire our team, particularly younger staff members, • Oversee daily food service operations in our well-established dining room, • Support bar service as needed, • Handle booking enquiries for diners and events, • Manage reservations and booking systems, • Write job sheets for kitchen and service staff, • Deal confidently with challenging situations, • Help shape the direction and standards of our restaurant About You: You're a people person who genuinely loves hospitality and dining out. You bring energy, warmth and professionalism to everything you do. Essential: • Must be 18+ (role includes bar service), • Minimum 2 years' experience in hospitality supervision, • Personable, confident and friendly with a bubbly personality, • Passionate about delivering exceptional customer service, • Natural mentor who enjoys developing others, • Comfortable handling challenging situations calmly, • Flexible to work weekends and evenings Advantageous: • Experience using booking management systems What We Offer: • Competitive hourly rate: £13-£15 per hour, • Staff meals and discounts, • Pension scheme, • Tips and service charge, • Training and development opportunities, • The chance to work with award-winning products in a vibrant team environment If you're ready to take the next step in your hospitality career and be part of something special, we'd love to hear from you. Please submit your CV through the platform.

    Easy apply
  • Bartender
    Bartender
    1 month ago
    £13 hourly
    Part-time
    Whitton, Twickenham

    Join our team as a Bartender at the Veranda Cafe, where we strive to create an environment of relaxation and joy for both our customers and staff. As a Bartender, you will play a crucial role in crafting delightful experiences for our guests with expertly mixed drinks and friendly service. Veranda Afterhours will start every day at 17:00 so every shift will commence from this time. Responsibilities: • Mix and serve a variety of alcoholic and non-alcoholic beverages with precision and flair., • Maintain an organised and clean bar area, ensuring all supplies are stocked and ready for service., • Take accurate drink orders and offer recommendations to enhance customer satisfaction., • Operate the cash register for drink sales, ensuring correct transactions and change handling., • Engage warmly with customers, creating a welcoming and friendly atmosphere., • Follow all health and safety protocols to ensure a safe environment for both staff and patrons. Requirements: • Previous experience in a bartending role is preferred but not essential; training will be provided., • Strong customer service skills and a passion for creating positive guest interactions., • Ability to work efficiently during peak hours while maintaining a calm demeanor., • Flexibility to work various shifts, including evenings and weekends. Become a part of our Veranda Family, where your contributions will be valued, and you'll have the opportunity to make a positive impact on our guests' experiences. We offer a supportive and dynamic work environment where you can develop your skills and enjoy being part of a close-knit team.

    Immediate start!
    Easy apply
  • Barista
    Barista
    1 month ago
    £12 hourly
    Part-time
    Whitton, Twickenham

    We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages. This role offers an opportunity to become a member of a Family whose goal is to create an environment for every type of person. Whether you are a student or an experienced candidate this position is available for anyone willing to make an impact on people's day. This is our contribution to society. The position is paid and suitable for individuals eager to work in a dynamic setting where attention to detail and teamwork are essential. Your smile will always make others smile. Together, lets create a space of freedom and happiness, even if its momentary for some! Responsibilities Prepare and serve a variety of hot and cold beverages, including specialised coffee drinks, teas, and smoothies Ensure all food safety standards are maintained at all times during food and drink preparation Greet customers warmly, taking their orders accurately and efficiently Handle cash register operations, including processing payments and giving correct change Maintain cleanliness of the counter area, equipment, and utensils throughout shifts Restock supplies as needed to ensure smooth service during busy periods Provide excellent customer service by engaging with customers, answering queries, and offering recommendations Follow health and safety procedures diligently to uphold hygiene standards in the workspace Be dedicated to making an impact on someone's day. Whether thats making them smile, have a positive start to their day or making them feel like we have a place for them to truly relax. Be an active member of a team which will be like a Family - we will make sure you feel happy working and coming to work. Requirements Previous experience as a barista or in a similar serving role is preferred but not essential; training will be provided for the right candidate Knowledge of food safety regulations and best practices in food handling Ability to calculate numbers accurately for transactions and stock management Strong organisational skills with effective time management to handle peak periods efficiently Excellent communication skills with a friendly, approachable manner Ability to work well under pressure in a fast-paced environment Flexibility to work varied shifts, including weekends if required This role offers an engaging environment where you can enhance your skills in food preparation, customer service, and time management while contributing positively to our team. Job Types: Part-time, Permanent Benefits: Employee discount Sick pay Store discount Ability to commute/relocate: Twickenham TW2 7LB: reliably commute or plan to relocate before starting work (required) Language: English Fluently (required) Work authorisation: United Kingdom (required) Work Location: In person

    Easy apply