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Customer service manager jobs in EsherCreate job alerts

  • Restaurant supervisor
    Restaurant supervisor
    1 month ago
    £13–£15 hourly
    Part-time
    Weybridge

    The Flintgate is a thriving modern pub and restaurant in Weybridge, proudly part of the Big Smoke Inns family. We serve award-winning craft beers from our brewery in Esher alongside exceptional food in a fun, busy atmosphere. Our team is passionate about what we do, and we're looking for an enthusiastic leader to join us. We're seeking a Senior Floor Supervisor to guide our restaurant team and deliver outstanding customer experiences. This is a hands-on leadership role where you'll be at the heart of our operation, mentoring younger staff and ensuring every guest leaves with a smile. Key Responsibilities: • Deliver exceptional customer service and lead by example, • Train, mentor and inspire our team, particularly younger staff members, • Oversee daily food service operations in our well-established dining room, • Support bar service as needed, • Handle booking enquiries for diners and events, • Manage reservations and booking systems, • Write job sheets for kitchen and service staff, • Deal confidently with challenging situations, • Help shape the direction and standards of our restaurant About You: You're a people person who genuinely loves hospitality and dining out. You bring energy, warmth and professionalism to everything you do. Essential: • Must be 18+ (role includes bar service), • Minimum 2 years' experience in hospitality supervision, • Personable, confident and friendly with a bubbly personality, • Passionate about delivering exceptional customer service, • Natural mentor who enjoys developing others, • Comfortable handling challenging situations calmly, • Flexible to work weekends and evenings Advantageous: • Experience using booking management systems What We Offer: • Competitive hourly rate: £13-£15 per hour, • Staff meals and discounts, • Pension scheme, • Tips and service charge, • Training and development opportunities, • The chance to work with award-winning products in a vibrant team environment If you're ready to take the next step in your hospitality career and be part of something special, we'd love to hear from you. Please submit your CV through the platform.

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  • Barista
    Barista
    1 month ago
    £12 hourly
    Part-time
    Whitton, Twickenham

    We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages. This role offers an opportunity to become a member of a Family whose goal is to create an environment for every type of person. Whether you are a student or an experienced candidate this position is available for anyone willing to make an impact on people's day. This is our contribution to society. The position is paid and suitable for individuals eager to work in a dynamic setting where attention to detail and teamwork are essential. Your smile will always make others smile. Together, lets create a space of freedom and happiness, even if its momentary for some! Responsibilities Prepare and serve a variety of hot and cold beverages, including specialised coffee drinks, teas, and smoothies Ensure all food safety standards are maintained at all times during food and drink preparation Greet customers warmly, taking their orders accurately and efficiently Handle cash register operations, including processing payments and giving correct change Maintain cleanliness of the counter area, equipment, and utensils throughout shifts Restock supplies as needed to ensure smooth service during busy periods Provide excellent customer service by engaging with customers, answering queries, and offering recommendations Follow health and safety procedures diligently to uphold hygiene standards in the workspace Be dedicated to making an impact on someone's day. Whether thats making them smile, have a positive start to their day or making them feel like we have a place for them to truly relax. Be an active member of a team which will be like a Family - we will make sure you feel happy working and coming to work. Requirements Previous experience as a barista or in a similar serving role is preferred but not essential; training will be provided for the right candidate Knowledge of food safety regulations and best practices in food handling Ability to calculate numbers accurately for transactions and stock management Strong organisational skills with effective time management to handle peak periods efficiently Excellent communication skills with a friendly, approachable manner Ability to work well under pressure in a fast-paced environment Flexibility to work varied shifts, including weekends if required This role offers an engaging environment where you can enhance your skills in food preparation, customer service, and time management while contributing positively to our team. Job Types: Part-time, Permanent Benefits: Employee discount Sick pay Store discount Ability to commute/relocate: Twickenham TW2 7LB: reliably commute or plan to relocate before starting work (required) Language: English Fluently (required) Work authorisation: United Kingdom (required) Work Location: In person

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  • Sales account managers
    Sales account managers
    11 days ago
    £53000–£57000 yearly
    Full-time
    Molesey

    Company Overview: Silk Road Oasis Limited is a UK-registered private company based in East Molesey, Surrey. We operate as a flexible service provider, committed to delivering high-quality, bespoke support to our clients. Our mission is to assist businesses and individuals by offering tailored business services, consultancy, project coordination, and client-focused support. We pride ourselves on being adaptive, responsive, and client-centered, dedicated to understanding each client’s unique needs and delivering solutions that help them succeed. As we look ahead, we are eager to grow our footprint and build long-term partnerships with clients who value trust, reliability, and personalised service. We are now seeking commercially minded Sales account managers to join us, individuals who share our values, enjoy building relationships, and are motivated to drive growth by expanding our client base and delivering value-driven services. Key Responsibilities: Launch, promote, and distribute new products across the assigned territory by coordinating introductions, engaging potential buyers, and ensuring strong initial market visibility to support early adoption and sales performance. Review and analyse sales performance data to assess product demand, identify trends, evaluate effectiveness of sales activities, and recommend improvements to strengthen overall market penetration and revenue growth. Negotiate and manage logistics arrangements with suppliers, distributors, and partners to ensure timely, accurate, and cost-efficient delivery of products while maintaining smooth operational flow. Maintain close relationships with existing customers by providing regular support, addressing enquiries, understanding business needs, and ensuring high service satisfaction to foster loyalty and repeat business. Identify and develop new customer leads by conducting outreach, presenting product offerings, understanding client requirements, and recommending suitable solutions to expand the customer base and strengthen market presence. We Offer: Competitive salary of £53,000–£57,000, reflecting the seniority of the role. Join a flexible, growth-focused company where your contributions make a real impact. Surrey location (East Molesey), ideal for those seeking work–life balance. Supportive and collaborative environment that values flexibility and initiative.

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    No experience
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