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Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. Service Desk Analyst Responsibilities. Contribute to improving service desk operations and enhan...

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to en...

Managing the IT Service Desk, Service Operations and Desktop Support functions. We have an exciting role available for an IT Service Desk Manager which is pivotal to delivering a great customer journey for allpays internal employees and external clients. Highlighting where systems are not complia...

At least 3-5 years of customer service experience, ideally within transport, logistics, maritime, or similar sectors. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Economic Zones, Marine Services, Logistics, and Technology – and uniting our global infrastructure...

I am currently supporting this Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. As an IT Service Desk Analyst, you’ll be the first point of contact for our internal customers, providing essential support. Accelerating your IT career whilst having a...

As an IT Service Desk Team Leader, you will play a crucial role in ensuring the smooth operation of the IT service desk and providing exceptional support to end-users. Your primary responsibility will be to manage and lead the service desk team, fostering a positive and collaborative work environ...

Collaboration: Work with other IT teams to ensure a smooth transition and resolve complex issues. Responsible for providing a broad spectrum of IT support with a strong emphasis on customer service. Previous experience of large laptop rollouts and working within a Service Desk, providing support ...

Then we have an exciting opportunity as a Service Desk Analyst, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. The Luxion Group comprises of the following companies – Luxion Gr...

We’re on the hunt for a people-focused, technically savvy leader to take charge of a talented service desk team at an innovative IT services company. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. You'...

Are you ready to take on a new challenge in a fast-paced IT environment? My client is a forward-thinking Managed Service Provider with a reputation for delivering world-class IT solutions to businesses of all sizes. Since their establishment in 2015, they have focused on providing innovative IT s...

On behalf of our client, we are seeking a Service Desk Analyst to join an established team to help support the smooth operation of IT Services across the organisation. The successful candidate will offer proven experience working within an IT Service Desk environment or an IT Support related role...

Role :Service Desk Analyst . Is it Onsite/Remote/Hybrid: Complete Onsite at Central Birmingham. Track the incidents/service requests/ problem tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems as per the escalation mechanism, analyze the ticket trend and provid.....

Our client, a leader in IT services, is seeking a Senior Service Desk Analyst / Engineer to join their Birmingham-based team. This critical role will provide 2nd and 3rd line support within a busy service/helpdesk team, ensuring all IT, communications, and freight-related systems are supported ef...

As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Responding to IT support requests that ...

IT Service Desk Engineer Engineer - Bradford - Up to £32,000. Role: IT Service Desk Engineer. An MSP client are looking to add a Service Desk Engineer to join their very dynamic IT department, providing up to 2nd line support for their clients. This is an outstanding opportunity for an IT profess...

The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. It will required a competent aptitude ...

The Ideal Service Desk Analyst would have strong experience with ITIL, Service Now and Law Firm applications such as iManage. This is a fantastic opportunity for the right Service Desk Analystto join an organisation initially on 3-month contract but has the view to extend. To discuss this excitin...

We are currently looking for a Helpdesk Analyst to join our team in Southampton. This function is ... Marine Services, Logistics, and Technology - and uniting our global infrastructure with local ...

... IT product solution team based from the company's Southampton office. You'll be joining an ... Professional Services industry experience such as finance, legal, banking etc. * Azure migrations ...

Copello have partnered with an established engineering business based in Fareham, in the recruitment of a Senior IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance

Our client is seeking a AWS Cloud and Security Analyst to join their IT Security team in a permanent job role. This is an exciting opportunity to be part of a team that is responsible for assessing ...

This function serves as a link between the IT development department and business units in the ... Marine Services, Logistics and Technology - and uniting our global infrastructure with local ...

Field Service Maintenance Engineer Summary: * Under minimal guidance, installs, repairs ... Can analyse the problems, synthesize alternative solutions, and perform repairs • Extensive ...

IT Solutions Architect Hybrid role, Hampshire based company My client is looking to recruit a ... systems analysis, project management and design of new enhancements and procedures - Very ...