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  • General Manager
    General Manager
    5 days ago
    £49500 yearly
    Full-time
    St Albans

    We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool energetic General Manager to lead our team in Pho St Albans This is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! ++Salary offer of up to £49,500 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £8,000! ++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £8,000 a year! What Pho is looking for: • Minimum x2 years' General Management experience. Bar or restaurant, or both!, • Big passion for food! As a General Manager in Pho, you'll learn everything about our fresh food., • Confident in delivering and understanding financial P&L reports., • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. Such as; Pronet for maintenance, Open Table for bookings, Zonal in our tills, Harri for recruitment, etc., • Remember, we just need a manager who GETS IT! If this is the job for you, come apply! Have a look at our instagram too and have a good stalk! #INDHGH

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  • Barista
    Barista
    7 days ago
    £13 hourly
    Full-time
    Borehamwood

    Duties Involve: Looking for an experienced barista to join our team for 20-30 hours a week • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks, to be made quickly and efficiently for busy commuters, • Using espresso machines, grinders, and other equipment to make high-quality beverages, • Take customer orders and provide exceptional customer service, • Maintain a clean and organised work area, including cleaning equipment and utensils, • Follow all food safety and sanitation guidelines to ensure the safety of customers and staff, • Handle cash transactions and accurately process payments, • Replenish all stock and monitor stock levels Qualifications • Previous experience as a barista or in a similar role is essential, • Basic math skills to handle cash transactions, • Ability to work in a fast-paced environment while maintaining attention to detail, • Excellent customer service skills with the ability to communicate effectively with customers, • Knowledge of food safety regulations and proper food handling techniques, • Strong time management skills to prioritise tasks and ensure efficient service Ideal for someone who lives very close by, must be reliable and responsible as the shop opening on time will depend on you. If you have a passion for coffee and people, we would love to hear from you! Experience: • Barista: 1 year (required), • Hospitality: 1 year (required), • customer service: 1 year (required) Location: • Elstree WD6 3LS (required) Work Location: In person

    Immediate start!
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  • Dog Groomer
    Dog Groomer
    7 days ago
    £30000–£34000 yearly
    Full-time
    London Colney

    We are seeking an experienced and enthusiastic Dog Grooming Teacher to join our supportive team. This hands-on role is ideal for a professional groomer who enjoys working with people and helping others develop their practical skills, confidence and industry knowledge. The successful candidate will: • Teach and mentor students throughout their dog grooming training, • Demonstrate professional grooming techniques and best practices, • Provide constructive feedback and adapt teaching to different learning styles and experience levels, • Support students in developing their practical skills and preparing for careers in the grooming industry, • Maintain high standards of professionalism, animal welfare and grooming practice, • Manage classes and student records using academy software and systems, • Work collaboratively with the wider team and contribute ideas to the continued development of the academy We are looking for someone who is patient, approachable, reliable, organised and passionate about dog grooming and education. A positive, supportive attitude and the ability to work independently and as part of a team are essential. Requirements: • At least 3 years of professional dog grooming experience, • A recognised dog grooming qualification or certification, including a Level 3 Diploma in Dog Grooming or equivalent, • Strong practical grooming skills and industry knowledge, • Excellent communication skills, • Experience teaching, mentoring or supporting others is desirable, • Teaching, Assessor or IQA qualifications are desirable but not essential, • Confidence using IT systems and software, • A full UK driving licence is preferred The role is initially full-time, Monday to Friday, 9:00 AM to 6:00 PM. Occasional weekend work may be required for special events and will be paid extra. As the academy grows, there may be an opportunity to move towards a more flexible, rota-based working pattern, depending on business requirements and individual preferences. What we offer: • £30,000–£34,000 per year, depending on experience, • 29 days' holiday, including your birthday and bank holidays, • Company pension, • Employee discount, • Flexitime where possible, • Free on-site parking, • Opportunities to attend national grooming events and competitions, • A friendly and supportive working environment, • The opportunity to help shape the careers of future professional groomers

    Immediate start!
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  • IT Quality and Testing Professionals
    IT Quality and Testing Professionals
    11 days ago
    £30000–£36000 yearly
    Full-time
    Watford

    We are looking for a Quality and Testing Professional to make sure our VR games are stable, comfortable, performant and fun across headsets and platforms. VR has a much higher quality bar than flat-screen games, because bugs can cause motion sickness, discomfort and broken immersion as well as crashes. You will own test strategy and delivery, and use AI to test faster and find problems earlier. Roles and Responsibilities • Define test strategy, plans and quality gates for each milestone (prototype, alpha, beta, certification, live)., • Estimate test effort, prioritise by risk and report quality status to producers, designers and engineering leads., • Maintain traceability between design requirements, test cases and defects., • Test gameplay, UI/UX, controls, hand tracking, controller input and multiplayer or social features., • Run regression, smoke, integration and exploratory testing on every build., • Verify save data, progression, in-app purchases, online services and backend integrations., • Evaluate comfort and motion sickness risk: locomotion methods, field of view, camera motion, snap and smooth turning, vignetting., • Test tracking, calibration, guardian/boundary behaviour, room-scale and seated modes., • Check spatial audio, haptics, interaction physics and object scale for immersion., • Test accessibility options such as one-handed play, seated mode, subtitles and comfort settings., • Run load, soak and stress tests on standalone and PC-tethered headsets and on multiplayer servers., • Profile memory, CPU/GPU use and loading times, working with engineers on bottlenecks., • Test across headsets, firmware versions, PC hardware tiers and store requirements (e.g., Meta Quest, SteamVR, PlayStation VR2, Pico)., • Run store certification and compliance checks and manage submission readiness., • Write clear, reproducible bug reports with video, logs and repro steps., • Triage defects, hold daily defect calls and track fixes to closure., • Report defect density, escape rate and fix-verification metrics.

    Immediate start!
    No experience
    Easy apply
  • Barista
    Barista
    21 days ago
    £14–£16 hourly
    Part-time
    Borehamwood

    Roaming Roast are a small chain of three specialty coffee trucks located in on the border of London and Hertfordshire. We are a growing business looking for part time and full time baristas. We have a range of hours available depending on your preference. Ideally you will be a career barista and who is able to demonstrate their ability think and act independently. As a small business, there's no where to hide for people who are not willing to give the job their full attention. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desireable. Being a small business and sometimes working alone, we can be required to wear many hats - barista, plumber, handyperson or even electrician. This is the everyday reality of working on a coffee truck. Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday for full time employees, prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Regular sales incentives to boost earnings Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount Application question(s): • Do you have 1 or more years of full time (or equivalent) speciality barista experience?, • We are a mobile truck and working outside in all weathers is part of what we do. Are you ok with this?, • Are you able to easily and reliably commute to Borehamwood and arrive ready to start work at 7am each day? Please make sure you have checked your journey! • Do you have supervisory or managerial experience in hospitality where opening and closing procedures have been your responsibility?, • If you have a driving license, have you held it for more than 2 years? Licence/Certification: • Driving License (preferred) Work Location: In person

    Immediate start!
    Easy apply
  • Franchise Performance Analyst
    Franchise Performance Analyst
    25 days ago
    £36000 yearly
    Full-time
    Hemel Hempstead

    Purpose of the role The Franchise Performance Analyst will provide structured commercial and operational analysis across the company’s franchise network. The role exists to enable the Directors and franchisees to make evidence-based decisions, identify performance gaps and growth opportunities, and improve consistency in sales performance, labour deployment, stock management, product mix, customer experience and operational standards. The post holder will collect, validate and interpret performance information from franchise locations and relevant business systems. They will convert this information into clear reporting, dashboards, recommendations and follow-up action plans. The role is required because the company needs a dedicated analyst to monitor performance across multiple franchise operations, identify recurring and location-specific issues, and measure whether agreed commercial and operational interventions produce measurable improvements. This is not a restaurant management or front-line service role. It is a specialist analytical and performance-improvement role supporting the strategic management and sustainable growth of the franchise network. Main duties and responsibilities The Franchise Performance Analyst will: • Gather, reconcile and validate commercial and operational data from franchise locations, including sales, transaction volumes, average transaction value, product mix, discounts and promotional performance, delivery-platform data, stock usage, wastage, labour costs, staffing levels and customer feedback., • Produce accurate weekly, monthly and ad hoc performance dashboards, KPI reports and management information packs for the Directors and franchisee stakeholders., • Analyse performance data to identify trends, variances, underperformance, emerging risks, operational inefficiencies and revenue-growth opportunities across individual franchisees and the wider network., • Compare franchise performance against agreed targets, historical data, budgets, benchmarks and relevant local-market conditions, identifying the material drivers of performance differences., • Analyse customer-feedback data, online reviews, complaints, delivery-platform information and other customer-experience indicators to identify service, product, operational and training issues affecting customer satisfaction and repeat trade., • Assess product performance and sales mix, including the relative performance of menu lines, promotions, upselling initiatives, local marketing activity and delivery channels, and make recommendations to improve sales, margin and customer engagement., • Examine stock-control, wastage and inventory data to identify avoidable losses, weak controls, unusual variances, purchasing issues and opportunities to improve gross margin and cost efficiency., • Review labour performance data, including staffing levels, deployment, productivity, labour-cost ratios and peak-period coverage, to support more efficient scheduling and operational planning., • Prepare evidence-based performance improvement plans in collaboration with Directors, franchisees and relevant operations, finance and marketing colleagues. Recommendations may concern staff training, operational workflow, customer service, stock control, waste reduction, pricing, promotions, product mix and local marketing., • Maintain and improve reporting templates, data-collection processes, KPI trackers, performance records, action logs and management reporting systems to ensure data is reliable, timely and consistent across the franchise network., • Develop franchise-performance monitoring materials, including reporting guidance, KPI definitions, standard operating procedure materials and onboarding documentation for new franchisees., • Attend franchisee performance-review meetings, present findings in a clear and commercially focused manner, explain the reasons for significant performance variances and record agreed actions, owners and deadlines., • Monitor the delivery and impact of agreed improvement initiatives, measuring results against relevant KPIs and reporting progress, obstacles and further recommendations to the Directors and franchisees., • Liaise professionally with franchisees and internal stakeholders to obtain accurate information, ensure that agreed actions are followed through and maintain constructive working relationships., • Support the Directors with commercial planning and decision-making by providing clear analytical insight, written reports, forecasts and practical recommendations based on operational evidence., • Handle commercially sensitive business, franchisee and customer information appropriately and in accordance with company policies and applicable data-protection requirements., • Undertake other duties reasonably consistent with the seniority, analytical nature and purpose of the role. Key performance indicators Performance will be assessed by reference to the quality, accuracy and commercial usefulness of the post holder’s work, including: • Timely production of complete, accurate and intelligible weekly and monthly franchise-performance reports., • Improved completeness, consistency and reliability of KPI and performance data across the franchise network., • Identification and escalation of material sales, margin, customer-service, labour, stock or wastage issues., • Delivery and monitoring of practical performance-improvement recommendations., • Measurable improvement in agreed KPIs following implementation of initiatives, where within the post holder’s influence., • Effective maintenance of action logs and follow-up on franchisee improvement plans., • Clear communication of findings to Directors, franchisees and operational stakeholders. Person specification Essential qualifications • Degree-level qualification in business, management, business analytics, finance, economics, operations, marketing or a closely related subject; or equivalent relevant professional experience demonstrating a comparable level of analytical and commercial capability. Essential experience • Experience of analysing commercial, operational, financial, sales, customer or performance data and using that analysis to identify issues and support business improvement., • Experience in hospitality, food service, retail, franchising, customer-service operations or another comparable multi-site operational environment., • Experience of monitoring and improving operational performance, such as sales growth, product performance, stock control, inventory management, wastage reduction, labour efficiency, workflow improvement, staff training or customer satisfaction., • Experience of preparing reports, dashboards, KPI trackers, performance summaries or management information for managers or other stakeholders., • Experience of working with and influencing operational stakeholders to agree and monitor practical improvement actions. Essential skills and competencies • Strong numerical and analytical ability, with the capacity to interpret complex operational and commercial data accurately., • Advanced spreadsheet skills, including Excel or equivalent tools, with the ability to organise data, perform analysis and create clear reports and dashboards., • Ability to identify meaningful trends, exceptions, root causes and business risks rather than merely collating data., • Strong written communication skills, including the ability to produce concise, accurate reports and practical, evidence-based recommendations., • Strong verbal communication and presentation skills, including the ability to explain analytical findings to Directors, franchisees and non-specialist stakeholders., • Sound commercial awareness and an understanding of the relationship between sales, product mix, labour costs, stock usage, wastage, customer experience and profitability., • Excellent attention to detail, including the ability to check and validate data before it is used for management decision-making., • Strong organisational skills, with the ability to manage recurring reporting cycles, competing priorities, action logs and follow-up work., • Ability to work independently, exercise professional judgement and maintain appropriate confidentiality when handling commercially sensitive information. Desirable criteria • Postgraduate qualification in international business, business management, business analytics or a related discipline., • Practical experience of restaurant or hospitality management, including responsibility for sales performance, stock control, wastage, staff training, customer satisfaction and operational workflow., • Experience of franchise or multi-site performance reporting., • Experience of using point-of-sale, delivery-platform, inventory, scheduling, customer-feedback or business-intelligence systems., • Knowledge of the commercial drivers affecting hospitality or food-service businesses, including local marketing, promotions, delivery trade and customer retention.

    No experience
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