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A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: 1. Team Management Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. 2. Customer Service Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. 3. Inventory Management Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. 4. Store Operations Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). 5. Sales and Promotions Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. 6. Quality Control Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). 11. Reporting and Analysis Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

Company Description LeadsDrive is a UK-based lead generation platform specializing in connecting automotive businesses with high-quality, verified opportunities. By leveraging data-driven insights and innovative technology, LeadsDrive helps dealerships grow and succeed in a competitive market. The company is built on the principles of quality, transparency, and performance, offering reliable lead generation solutions. With a strong focus on continuous innovation and exceptional service, LeadsDrive aims to build lasting partnerships with its clients while driving better business outcomes. Role Description This is a flexible, commission-only sales role with LeadsDrive. The role is not office-based and does not follow set hours. You are free to work in whatever way suits you best. In this role, you will approach car dealerships, introduce them to the LeadsDrive platform, and clearly explain how our lead generation system works. This can be done through cold calling, visiting dealerships in person, or using your own contacts and methods. Your responsibility is to get dealerships signed up and topping up credit on the platform. Once a dealer has signed up and topped up, your role for this client is complete. This role is 100% commission-based, ideal for confident, self-motivated individuals who are comfortable approaching business owners and earning based purely on results. Qualifications Strong sales and communication skills, with the ability to close deals and achieve targets Excellent interpersonal, and customer service skills Proactive, self-motivated, and results-oriented approach to work Prior experience in sales, marketing, or lead generation is preferred Ability to manage time effectively Familiarity with the automotive industry or business-to-business (B2B) sales is an advantage

We are seeking an experienced Digital Marketing Analyst to join our rapidly expanding team, supporting our client in the North of England. You will work alongside passionate, driven consultants in a fast-paced environment, playing a pivotal role in shaping our client's digital marketing strategy by driving data analytics initiatives across all paid and owned channels. Predominantly, you will create and present your own analysis using various analytics platforms (e.g., Google Analytics, Adobe Analytics, platform-specific insights) to measure, optimize, and report on marketing performance. You will collaborate closely with marketing managers, media buyers, and insights specialists to create bespoke insights that directly influence campaign strategies, budget allocation, and ROI. In today's competitive digital landscape, understanding channel performance, customer acquisition cost, and lifetime value is essential for efficient growth. As such, the Digital Marketing Analyst will be responsible for developing and implementing robust analytics frameworks for attribution, testing, and reporting that ensure our insights are both relevant and actionable. This role demands a blend of analytical rigor and commercial acumen, with a focus on identifying optimization opportunities, uncovering trends in customer behavior, and delivering insights that drive data-informed decision-making for the marketing team. Ultimately, this role is about more than just reporting numbers; it is about being a key advisor to the marketing team, unlocking critical insights that drive customer acquisition, retention, and commercial success, ensuring our client's ecommerce business remains a leader in its sector. The role will be Hybrid/North England for up to 3 days per week as required. Key Responsibilities: 1. Performance Analysis & Optimization:, 2. Analyze performance data across all digital marketing channels (e.g., Paid Search, Paid Social, Programmatic Display, Affiliate, Email) to evaluate ROI, CAC, and efficiency., 3. Conduct deep-dive analyses into campaign performance, audience segmentation, and creative testing to generate actionable recommendations for optimization., 4. Develop and maintain dashboards and automated reports to provide the marketing team with clear, timely visibility into channel and campaign KPIs., 5. Attribution & Customer Journey Insights:, 6. Manage and interpret multi-touch attribution models to understand the true contribution of each marketing channel throughout the customer journey., 7. Analyze the path-to-purchase, identifying key touchpoints and potential drop-off points to advise on budget reallocation and channel strategy., 8. Collaborate with the broader insights team to integrate marketing data with ecommerce and customer data for a holistic view., 9. Strategic Advisory & Reporting:, 10. Act as a key advisor to the digital marketing managers, ensuring data insights are integrated into planning, budgeting, and tactical execution., 11. Prepare and present regular performance reports and strategic recommendations to senior leadership, translating complex data into clear business stories., 12. Establish and monitor KPIs for marketing initiatives, measuring effectiveness against business objectives., 13. Testing & Experimentation Framework:, 14. Design measurement plans for A/B and multivariate tests across marketing channels (landing pages, ad creative, email subject lines)., 15. Analyze test results to provide statistically sound recommendations that enhance conversion rates and user experience., 16. Tool Management & Collaboration:, 17. Become an expert user of analytics and marketing platforms (e.g., Google Marketing Platform, Meta Business Suite, GA4)., 18. Ensure accurate tracking implementation (e.g., UTMs, pixels, conversion tags) in collaboration with marketing and tech teams. • Requirement to be in the client's offices in Yorkshire a minimum of 3 days per week., • 3-4+ years of experience as a Digital Marketing Analyst, Performance Analyst, or in a similar role within an ecommerce business, digital agency, or marketing consultancy., • Proven experience in analyzing performance data for key digital channels (Paid Social, PPC, Programmatic, Email)., • Strong analytical and data visualization skills, with advanced proficiency in Excel (pivot tables, lookups), Google Analytics 4 (or similar), Data Studio/Looker Studio, and PowerPoint., • Experience with BI tools (e.g., Power BI, Tableau) and understanding of SQL for data extraction is a strong advantage., • Exceptional communication and presentation skills, with the ability to translate complex performance data into actionable strategies for marketers., • Strong understanding of digital marketing metrics, attribution models, and customer lifetime value (CLV) concepts., • An active learner with an inquisitive mind, a talent for problem-solving, and a love for collaboration within a high-performing team.