Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to ...
Infrastructure Services Analyst, ITIL, ISO 27001, WAN, LAN, MPLS, WIFI, Global IT Environment, Part Remote, 12 month FTC Infrastructure Services Analyst required to work for a Professional Services ...
ITIL Environment: * Implement and adhere to ITIL best practices to streamline IT service management processes and improve service delivery. * Collaborate with IT service management teams to develop ...
IT Service Manager | ITIL | FinTech Software Company * Salary: £80,000 - £85,000 with a 15% bonus * Hybrid: 1-2 days in the office with flexible arrangements I am seeking a seasoned IT Service ...
Service Delivery Manager | ITIL | Managed Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management The successful ...
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Requirements: • Proven track record in SharePoint Online administration in similar or larger sized organizations. • Exposure to ITIL processes, preferably ITIL v4 Foundation certified. • ...
ITIL knowledge and experience * Bachelor's degree or equivalent in an IT related subject * Experience in a ITIL SAM process role * Experienced in a ITIL process role Technical Skills: * IT Life-Cycle ...
ITIL v3/4 Foundation qualification* Manage the day-to-day service desk environment to ensure that the procedures, process and working practices are followed.* Act as the first point of escalation for ...
ITIL, Agile OR ITSM experience * Service Delivery Management experience on a large scale. * Change & IT Service transition management experience. This is a new role for a consultancy to increase ...
You will have an ITIL certification and good knowledge of ITIL processes * Excellent stakeholder management skills and the ability to inspire confidence in senior business stakeholders. * Strong ...
Have a strong understanding of ITIL processes (i.e. incident, problem and change management) * Able to learn new software applications rapidly. * Experience with Jira, or any other test management ...
Actively contribute to refining major and regular incident management processes, incorporating ITIL best practices to enhance overall efficiency and effectiveness. * Post Incident Reviews: Conduct ...
Your expertise in client engagement, service design, and ITIL practices will contribute to the seamless delivery of our services to clients across various sectors. Responsibilities: * Engage directly ...
Proven evidence of PRINCE2, ITIL and other methodologies * Relevant experience in supporting users with knowledge of NHS data reporting, data quality, performance management and Service Improvement
Implement and adhere to ITIL-based processes for incident, service request, change, and problem management. * Provide expert support for Apple products, including MacBooks, iPads, and iPhones ...
ITIL 4 foundation certification would be a plus. * Experience with Knowledge base management using KCS methodology is a plus * Working experience with K8S and Docker is advantageous * Knowledge of ...
... ITIL environment- Experience of using Zendesk or similar ITSM tool- Excellent typing skills and IT Skills including Microsoft Office (Excel, Word and PowerPoint), Salesforce, DMS, Data handling and ...
IT Service Desk Team Lead - London/ hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for ...
Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service Now, Application deployment, Hardware repair Key Responsibilities: * Own the reimage laptops/desktops via SCCM using PXE
You will have good Project Management experience in managing infrastructure services using structured project management methodologies (Prince2, APMP, MSP) and sound understanding of ITIL service ...
ITIL framework. * Lloyd's insurance market knowledge. * Vendor Management What's in it for you? * Exposure to a wide range of specialty insurance applications. * Ownership over the Eclipse ...
Processes · Follow Wavex processes for core Service Desk functions such as Incident Management, Service Request Fulfilment and Problem Management · Stay abreast and adhere to ITIL framework ...
Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC 20000) and supports the organization's objectives