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At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone . We’re committed to building an organisation where people from all walks of life feel they belong—where different voices, experiences, and backgrounds are valued and respected. Interview process: Two Stage interview Process Working pattern: Hybrid working with 2-3 Days On-Site including Weetabix Wednesday, where everyone comes into the office for some great collaboration and meetings - it’s a must! While we operate a hybrid working pattern, we are committed to providing flexibility where needed. We’re happy to make reasonable adjustments throughout the recruitment process—just let us know how we can support you. In this exciting role, you'll be responsible for defining, designing, and implementing innovative technology solutions tailored to achieve specific business objectives. Collaborating closely with a diverse range of colleagues—including business stakeholders, developers, and systems administrators—you'll develop systems that are not only efficient but also highly effective, perfectly aligning with Weetabix’s strategic goals. • Work with stakeholders to develop scalable, reliable, and secure solution designs., • Design solutions to automate processes for improved efficiency and data-driven decisions., • Identify risks in designs and propose mitigation strategies., • Create and maintain architectural documentation, including system diagrams and specifications., • Stay updated on industry trends, including AI, to ensure continuous improvement and innovation., • Communicate technical concepts to non-technical stakeholders and work with with cross-functional teams., • Ensure solutions meet security and regulatory requirements, participating in audits., • Provide technical guidance to development teams and review designs for compliance with standards., • Participate in architectural forums within the organisation., • Leverage core systems like PowerPlatform and Boomi in solution designs for scalability., • Experience in creating architectural designs for business solutions including integrations and automation., • In-depth knowledge of architectural principles, design patterns and software development methodologies., • Experience and technical knowledge of Boomi or similar integration systems., • Experience on Azure or other cloud-based platforms including AI services., • PowerPlatform / PowerApps / PowerAutomate experience., • IT Service experience (ideally ITIL exposure)., • The ability to create high-level and low-level technical designs to meet business requirements., • Understanding of development principles and lifecycles relating to business applications and data management systems, • Good understanding of businesses processes and ERP / supporting systems including WMS & APS (Advanced Planning System). Nice To Have: • FMCG/Retail/Manufacturing background., • Experience in AI solution design and deployment., • Intermediate SQL language experience; scripting / development language skills., • Experience or knowledge of Extract Transform Load (ETL) and/or Robotic Process Automation (RPA) tools. We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside work. • Annual bonus 10%, • Double-matched pension scheme (up to 12% from us), • 25 days annual leave increasing with service, • Annual Salary review, • Healthcare plan, • Continued investment in your personal development, • We believe in balance, whether it's for family, rest or simply time for you. As well as your holiday entitlement, you can purchase up to 5 days of additional annual leave, • Access to 24/7 counselling service (via Grocery Aid partnership), • The freedom of Flexible Work Opportunities, • Enhanced Maternity / Paternity / Adoption Leave, • Additional Time Off for Fertility Treatment and Neonatal Care, • Working Parents Support Group Please note: We benchmark roles based on your skills and experience, so we do not advertise fixed salary ranges. Unfortunately, we are unable to provide sponsorship for this position; therefore, we are seeking candidates who do not require sponsorship. We utilise our Preferred Agency Supplier Partners as and when we require additional support #HaveYouHadYourWeetabix Benefits Check out our website for more information: • Annual bonus, • Double matched ER contributed pension scheme, • Annual Salary review #HaveYouHadYourWeetabix

Operations Reporting Service Analyst (Contract) Client: RX 📍 Location: Richmond (Hybrid – 2 days onsite, Wednesday anchor day) 🏢 Department: IT Operations 📄 Contract: Initial contract through to end of year (with strong potential for extension) Important – Please Read Before Applying This role requires hands‑on BAU support capability within enterprise reporting platforms. Applicants without recent involvement supporting Oracle reporting technologies and Power BI in a live production environment will not be considered. This is not a BI developer, data analyst, or project‑only role. The Role RX is seeking an Operations Reporting Service Analyst to support the operational stability, governance, and reliability of enterprise reporting and BI platforms. This is a service‑operations‑focused position, working across business users, data teams, vendors, and technical support functions. You will play a central role in ensuring reporting platforms remain available, performant, and well governed in a fast‑paced enterprise environment. Key Responsibilities Own BAU support for enterprise reporting platforms and integrations Maintain availability, performance, and operational stability Coordinate incident resolution across internal teams and external vendors Run incident, problem, and change processes aligned to ITIL Participate in Major Incident Mana...

Onsite Service Delivery Manager Location: London / Hybrid (5 in 10 days in office) with occasional travel to Hampshire Hours: 35 per week We're looking for an experienced Onsite Service Delivery Manager to support one of our largest customers, ensuring exceptional service quality, SLA compliance and strong customer relationships. You'll act as the trusted partner for all service and technical issues, driving continuous improvement and representing our brand values in every interaction. Key Responsibilities Act as the primary contact for service and technical issues across the customer account. Build strong customer relationships and ensure delivery meets SLAs, KPIs and contractual expectations. Produce accurate monthly and quarterly Performance Management Reports (PMRs), including incident trends and improvement actions. Lead Continual Service Improvement initiatives to reduce recurring incidents and enhance performance. Manage escalations, customer complaints and high‑profile issues, ensuring clear communication. Support accurate billing for out‑of‑hours or non-contractual work. Lead allocated teams, conducting regular 1:2:1s and managing performance effectively. Work collaboratively with sales, operations and technical teams to deliver seamless service. Highlight any risks, potential SLA breaches or reputational concerns to senior management.What You'll Bring Strong knowledge of ITIL and service management principles. Experience with managed services, SLAs, KPIs and performance reporting. Understanding of enterprise IT environments (networks, servers, infrastructure) from a service delivery perspective. Excellent communication skills with the ability to translate technical issues into business terms. Leadership experience, including team management and performance reviews. Strong problem‑solving and conflict‑resolution skills. Ability to analyse data, identify trends and present clear reports. Proven experience in customer‑facing service delivery or account management roles.What We Offer 35‑hour working week (08:00-18:00 coverage). Hybrid working (5 in 10 days office‑based). 25 days holiday, rising to 30 with length of service, plus bank holidays. Eligibility for discretionary bonus scheme. A culture shaped by our core values: Customer Focus, Integrity, Accountability, Innovation and Passion.If you're passionate about delivering outstanding service, building strong customer relationships and driving continuous improvement, we'd love to hear from you. Apply now and help us deliver exceptional service experiences

Business Systems Manager (Social Care Systems) Wimbledon (Hybrid) £500 per day 6 Months | Inside IR35 Our trusted client, with whom we have partnered for over seven years, is hiring a Business Systems Manager to take ownership of a portfolio of critical social care systems and play a key role in shaping and improving services that directly impact frontline delivery across a local authority. The chosen candidate must have experience with Adult Social Care Systems, hands-on leadership capabilities, and a proven ability to manage budgets. The Role Lead a team of 5–10 across systems delivery & support Own the full lifecycle (implementation, optimisation, performance) Drive systems strategy, improvement, and transformation Manage stakeholders, suppliers, and budgets Ensure systems are secure, compliant, and fit for purpose Key Systems (Experience Required) Management expertise Adult Social Care systems (e.g. Liquidlogic, Mosaic, CareFirst) Children’s Social Care systems Case management & workflow systems Integration across wider council platforms (e.g. finance, CRM) What You’ll Need Experience managing social care / local authority systems Strong stakeholder & supplier management Background in ITIL / Agile / PRINCE2 environments Proven delivery within complex organisations (public sector preferred) One-stage interview process, immediate start

Key Responsibilities Serve as the Technical Lead working with the Engagement and Value Manager to build the Process Transformation Practice Service Architecture & ITIL Implementation: Design and implement IT service architectures and value stream-based processes aligned with IT

IT service management, ITSM, ITIL, including awareness of Devops /. Strong understanding of ITIL practices and service governance. IT Service Manager - ITIL / ITSM - hybrid - £80K.

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices.

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. Candidates should have technical support experience and relevant certifications like ITIL Foundation.

A technology consulting firm in Greater London is seeking an experienced ITIL Configuration Manager to oversee and execute the Configuration Management process. The ideal candidate should have five years of experience within this role, with ITIL4 Foundation Certification, and a profound understandin

The role involves being the first point of contact for IT support queries, delivering excellent customer service, and working within the ITIL framework.

Ideal candidates must have a strong background in capacity management, deep knowledge of ITIL practices, and the ability to manage service teams effectively.

ITIL certifications, such as ITIL Foundation and ITIL Practitioner, are highly desirable. Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service. Supporting and advising around the required ITIL services and

This role involves leading a team, implementing ITIL processes, and ensuring customer satisfaction through effective service delivery. Candidates should have proven experience in a similar role within the IT services sector and a strong understanding of ITIL frameworks.

A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support.This role will work with diverse teams globally, addressing technical challenges while ensuring the efficiency of IT systems.The position requires at least 5 years of IT experience, focusi

The ideal candidate will have experience with the ServiceNow application, and the ITIL Framework, and will thrive in a dynamic environment.

Candidates should have a strong background in ITIL practices and exemplary leadership skills, with a passion for service improvement.

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards.

The ideal candidate must have over 10 years of experience in IT Service Management, ITIL Intermediate certification, and knowledge of service management tools such as BMC Remedy and ServiceNow.

This role requires strong expertise in data languages and experience with ITIL processes.

ITIL certifications, such as ITIL Foundation, ITIL Practitioner, or ITIL Service Manager, are highly desirable. As an ITIL Manager, you will play a critical role in planning, executing, and delivering ITIL projects to enhance service quality and operational efficiency. Implement and enhance ITIL-bas

The role requires strong expertise in Microsoft Active Directory and ITIL processes.

A technology firm is looking for a Mainframe System Automation Engineer in Nottingham, UK.The ideal candidate will have over 5 years of experience in a complex mainframe environment and be responsible for providing expert automation support, managing tools, and developing Splunk dashboards.Key respo

A global technology solutions provider is seeking a Junior Azure Infrastructure Engineer to join their team in Greater London.In this role, you will maintain and enhance the stability of infrastructure on the Azure platform, engage with internal teams, and deliver support in a dynamic healthcare env

Candidates must possess knowledge of ITIL and be able to establish operational models.

Candidates should have experience with ServiceNow or Jira, as well as ITIL certification.

A leading British-owned tech company in Greater London is seeking an experienced ITIL Specialist to enhance service delivery and efficiency. The role involves working with the Service team to advise on ITIL-based processes and managing service performance metrics. Ideal candidates should have ITIL c

A leading technology services provider in the City of London is looking for a professional to enhance their ITIL-based configuration management.

The successful candidate will collaborate with teams to develop ITIL-based processes, monitor service performance, and recommend improvements. Ideal applicants will possess ITIL certifications and experience in service provider environments. A leading British-owned tech company in London is seeking

The ideal candidate will have strong ITIL understanding, experience in service delivery management, and the ability to analyze and report performance metrics.

Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. ITIL Certification (Intermediate or higher preferred).

A leading entertainment company is looking for a Configuration Manager (CMDB) to ensure the accuracy and integrity of the Configuration Management Database.This role is essential for maintaining reliable configuration data to support IT Service Management processes.The successful candidate will cham

Ideal candidates will have a strong understanding of ITIL, experience with CMDB tools like ServiceNow, and excellent analytical skills.

Awareness of ITIL is desirable but not an absolute must. Business Development Manager - UK (ITIL). Work closely with the PC partner organizations in UK and help them sell more of ITIL products.

The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

A fast-growth Renewable Energy business in London is looking to hire a Business Analyst.A PE-backed renewable energy business with a focus on developing battery storage infrastructure.The company is well backed and has an agile approach to management and growth.The business is in a scale-up phase an

IT SOX Manager - Real Estate - London - Up to £70,000.Are you an experienced IT Audit or Technology Risk professional looking to take ownership of a global IT SOX programme? Our client, a fast‑growing international organisation undergoing significant systems transformation, is seeking an IT SOX M