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Job Title: Risk Manager Job Location(s): Scotland - Perth/Glasgow/Eurocentral/Aberdeen Hybrid Working: 2-3 days ideally in the office Description: Main Purpose of Job Drive the adoption of risk management framework. Work collaboratively with management to define, communicate and measure key risk and controls for IT and OT risks to be maintained in line with business risk appetite. Provide assurance on the effectiveness of controls and confirm compliance with obligations. Provide key management information to enable the Leadership to make decisions. Key Accountabilities • Support the implementation and operation of the IT Governance, Risk and Compliance framework., • Implement and manage the IT risk management framework., • Facilitating risk reviews to identify, quantify and mitigate IT & OT risks., • Regular stakeholder engagement providing advice and guidance on risk management., • Provide assurance on the adequacy of IT & OT controls to manage risk, provide recommendations and monitor progress to ensure controls are improved and effective., • Coordinate timely and appropriate actions to be taken in response to audit actions. Support the formulation of delivery plans to address root cause and monitor progress., • Involvement in risk mitigation projects as required., • Oversight of the progress of audit actions., • Monitor and report compliance with relevant policies, standards, procedures, legislation and regulation., • Regular liaison with the Cyber Risk, Operational Technology, Information Security team and Risk & Assurance teams across the business and Group., • Ensure accurate, timely and relevant reporting on IT & OT Risks to various Risk Boards and Committees. Education • Educated to a degree level or above or at least 3 years’ relevant experience Experience • Experience of delivering IT risk, compliance or assurance activities (or equivalent role), • Experience of OT Systems, Cyber and Engineering risk management, • Experience of designing or reviewing IT/OT processes and their controls and performing risk assessments, • Experience engaging with a wide range of stakeholders, • Focus on continuous improvement Business Knowledge • Understanding of client's strategy, structure and governance framework, • Working knowledge of IT and operational risk, IT and enterprise architecture, IT strategy and IT outsourcing, service management and delivery, • Working knowledge of audit and assurance methods, • Full IT project lifecycle experience, • Industry standards, regulation and legislation knowledge, • Good knowledge of IT governance frameworks such as COBIT 5, ITIL, ISO31000, 27005, 38500 and their interactions, • Ability to perform Risk/Return analysis, • Ability to work in matrix environments, • Quality management, • Ability to engage effectively with all stakeholders (internal and external), • Fluent communicator, both written and orally, with high attention to detail, • Strong organisation skills, • Negotiation and influencing skills, • Maintain objectivity and impartiality, • Planning, communication and presentation skills, • Flexibility to adapt and compromise, • Ability to carry out self-led learning Problem Solving, Analysis and Reasoning • Able to use multiple problem solving methodologies, • Adept at identifying appropriate workarounds, • Experience in resolving complex problems Accountability and Financial Dimensions • Accountable for own work, • No direct or indirect responsibility for budgets or other financial measures.

You will be working in partnership with the onsite maintenance team, ensuring that the systems and software are in working order and everything is communicating with each other. Responsibility for the sites ITIL systems. We are searching for an experienced IT Systems Engineer to join the company, ca

A leading global business in automation is seeking an experienced IT Systems Engineer in Bradford, responsible for ensuring software and hardware maintenance, troubleshooting, and performance analysis.The ideal candidate will have strong programming skills in Linux, SQL, and Oracle, along with exper

Main Purpose of the Role • To support colleagues and business processes with their IT requirements while acting as a deputy to the IT Manager. The role is responsible for ensuring that the organisation’s IT infrastructure is modern, secure, reliable, and efficient. Key Responsibilities IT Infrastructure • Design, deploy, and manage servers and related services from vendors such as Dell and HP., • Design, deploy, and maintain networks and cloud services (e.g., Microsoft Azure)., • Deploy and manage virtualisation technologies such as VMware and Hyper-V., • Implement and manage backup and disaster recovery solutions., • Manage and optimise storage solutions including SAN and NAS systems., • Develop and maintain infrastructure automation scripts and tools., • Conduct regular security audits and vulnerability assessments., • Plan and execute infrastructure upgrades and migrations with minimal downtime., • Assist in the development and enforcement of IT policies and procedures., • Evaluate and recommend new technologies to enhance the IT infrastructure. IT Operations • Monitor and maintain laptops, peripherals, and display equipment across the business., • Provide technical support and guidance to end users., • Monitor and maintain system performance, availability, and security., • Troubleshoot and resolve hardware, software, and network issues., • Collaborate with colleagues to support business applications and services., • Ensure compliance with company security policies and industry best practices., • Maintain documentation for infrastructure configurations, processes, and procedures., • Stay up to date with emerging technologies and industry trends. Role Requirements Qualifications & Experience • Bachelor’s degree in Computer Science, Information Technology, or a related field., • Minimum 5 years’ experience in IT Infrastructure or IT Operations roles., • Relevant certifications such as:, • CompTIA Network+, • Microsoft Certified: Azure Administrator, • Strong knowledge of server and network administration., • Experience with cloud platforms (e.g., Azure, AWS, Google Cloud)., • Proficiency with virtualisation technologies (VMware, Hyper-V)., • Understanding of ITIL processes and best practices

ITIL certifications, such as ITIL Foundation and ITIL Practitioner, are highly desirable. Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service. Supporting and advising around the required ITIL services and

Candidates should have experience with ServiceNow or Jira, as well as ITIL certification.

Candidates must possess knowledge of ITIL and be able to establish operational models.

The role requires strong expertise in Microsoft Active Directory and ITIL processes.

ITIL, (ITIL v 4 accreditation is ideal).

The ideal candidate will have experience with the ServiceNow application, and the ITIL Framework, and will thrive in a dynamic environment.

A technology firm is looking for a Mainframe System Automation Engineer in Nottingham, UK.The ideal candidate will have over 5 years of experience in a complex mainframe environment and be responsible for providing expert automation support, managing tools, and developing Splunk dashboards.Key respo

The role requires strong experience in IT service management, particularly in incident management and ITIL frameworks.

Strong knowledge of ITIL and service management frameworks.

This hybrid role requires strong ITIL-aligned governance skills and the ability to manage service performance and stakeholder engagement.

SOC Team Lead/Manager - ITIL/ISM/SIEM - New Role. Knowledge of ITIL or similar service management frameworks (practical application preferred over rigid adherence).

A global consultancy firm is seeking an ITIL Configuration Manager for NATO projects in Greater London. Candidates should have at least five years of relevant experience and an ITIL4 Foundation Certification.

This role involves embedding ITIL-based practices, enhancing service management operations, and driving excellence through an offshore delivery model. The ideal candidate should have extensive experience in global IT service management, strong knowledge of ITIL frameworks, and exceptional stakeholde

Work closely with the PC partner organizations in UK and help them sell more of ITIL products. Forge and nurture high-impact relationships with senior decision-makers for promoting ITIL products. Maintain and achieve maximum B2B market penetration of ITIL products, implementing a target-driven sales

The ideal candidate will have a proven track record in an ITIL aligned environment, effective communication skills, and familiarity with technical support tools.

The role requires proven experience in service introduction and strong ITIL knowledge.

The role involves being the first point of contact for IT support queries, delivering excellent customer service, and working within the ITIL framework.

Candidates should have technical support experience and relevant certifications like ITIL Foundation. A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment.

This role requires strong expertise in data languages and experience with ITIL processes.

A technology consulting firm in Greater London is seeking an experienced ITIL Configuration Manager to oversee and execute the Configuration Management process. The ideal candidate should have five years of experience within this role, with ITIL4 Foundation Certification, and a profound understandin

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices.

Ideal candidates must have a strong background in capacity management, deep knowledge of ITIL practices, and the ability to manage service teams effectively.

The ideal candidate should have an IT diploma or equivalent experience, proficiency in ITIL, and at least 2 years in customer service support.

A global technology solutions provider is seeking a Junior Azure Infrastructure Engineer to join their team in Greater London.In this role, you will maintain and enhance the stability of infrastructure on the Azure platform, engage with internal teams, and deliver support in a dynamic healthcare env

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards.

A leading British-owned tech company in Greater London is seeking an experienced ITIL Specialist to enhance service delivery and efficiency. The role involves working with the Service team to advise on ITIL-based processes and managing service performance metrics. Ideal candidates should have ITIL c

A leading entertainment company is looking for a Configuration Manager (CMDB) to ensure the accuracy and integrity of the Configuration Management Database.This role is essential for maintaining reliable configuration data to support IT Service Management processes.The successful candidate will cham

The ideal candidate will have strong ITIL understanding, experience in service delivery management, and the ability to analyze and report performance metrics.

Ideal candidates will have a strong understanding of ITIL, experience with CMDB tools like ServiceNow, and excellent analytical skills.

Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. ITIL Certification (Intermediate or higher preferred).

This role involves leading a team, implementing ITIL processes, and ensuring customer satisfaction through effective service delivery. Candidates should have proven experience in a similar role within the IT services sector and a strong understanding of ITIL frameworks.

A global legal services provider is looking for a skilled Global Systems Analyst to provide advanced IT support.This role will work with diverse teams globally, addressing technical challenges while ensuring the efficiency of IT systems.The position requires at least 5 years of IT experience, focusi

Our client’s mission is to support young people from various backgrounds, including those with mental health concerns, care leavers, Unaccompanied Asylum-Seeking Children (UASCs), and individuals transitioning from residential care back into the community.They focus on fostering independence and p

A rewarding opportunity to provide overnight support within a supported housing homeless hostel environment, helping vulnerable adults feel safe, supported and respected while promoting independence, safeguarding and wellbeing.If you’ve also worked in the following roles, we’d also like to hear

Do you want to work in a children’s home where you can have a lasting impact on a young person’s life? Apply today to join our client’s team where your dedication, resilience, and care can transform young lives every day.They are seeking compassionate, resilient.Senior Residential

Permanent, Part Time (30 hours per week).Are you passionate about making a real difference in people’s lives? If so, they’d love to hear from you!.The House is an established housing project for people recovering from mental health issues.Set in Swindon’s old town, it's close to all amenities

Our client is excited to be growing their team by offering an additional role as an IT Project Delivery Engineer based in Leicestershire.You’ll join a friendly and likeminded team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors.Pro

Housing Support Worker (Young People).Make a Real Difference – Become a Support Worker!.Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they’d love to hear from you!.They’re on the

Field Based - to cover the South of England.Depending on experience + Company Profit Share.This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery.The successful candidate must be technically astu

Permanent, Part Time (20 hours).Discounts in high street shops including technology and cycle to work scheme.Local and national training opportunities.Do you want to work for a company that encourages you to bring your whole self to work? Do you want to work with a team that truly puts the survivors

Surrey / London – Home-Based with Travel to Customer Sites.Our client is a modern MSP with real growth, great culture and varied tech exposure.They are not your typical Managed Service Provider.They support a wide range of clients across industries, giving their Engineers exposure to the full

We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.Join South Birmingham’s locality-based counselling service operates from community hubs and outrea