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We have an exciting opportunity for a Identity and Access Senior Manager to join our Information Technology team, based in A&O Shearman's Belfast office. Information Technology team - Belfast The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. What you will do Reporting to the Head of Digital Trust & AI Security, the Senior Manager oversees a team of IAM Managers and Analysts and collaborates closely with the Identity and Access Senior Architect and the AI Security Senior Architect to align IAM services and operational processes with technical solutions. The role plays a critical part in maintaining a robust IAM framework, managing risk, and supporting audit and compliance initiatives. The role is a member of the Digital Trust leadership and is responsible for managing and motivating a team of skilled IT professionals and occasionally directing external third-party service providers. The role is accountable for all Identity and Access Management services: Identity Lifecycle Management for human and non-human identities (including AI identities), Privileged Access Management, Certificate Management, Entitlement and Access Management and any other. • Be accountable for full IAM services administration – process automation, request fulfilment, continuous improvement, KPI reporting., • Provide deep technical input early into solution design cycle., • Collaborate closely with teams from other IT functions – Architecture, Solution Delivery and Technology Services – to ensure alignment of identity and access with the entire enterprise ecosystem., • Maintain strong customer relationships with fee earners and business teams to manage the delivery of governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time., • Work as part of the Information Security leadership team to collectively define, implement and operate the firm’s governance of enterprise-wide identities and access controls to ensure the right people have the right access at the right time., • Act as the focal point for matters related to governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, providing expert guidance to other teams when required., • Performance management of IAM services team, providing mentorship and ensuring alignment with HR standards and policies., • Facilitate regular service provider reviews to assess performance against service targets, drive innovation and ensure any remediation activities are being delivered., • Actively identify and pursue opportunities for continuous improvement in governing and securing enterprise-wide identities and access controls to ensure the right people have the right access at the right time, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in Identity and Access Management, preferably within the legal or professional services sector. Deep knowledge and understanding of Identity Governance and Administration technologies and their operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with ITIL, PRINCE2, TOGAF and similar relevant IT frameworks and processes. Strong knowledge of current IT and data market trends and technology innovations. Experience leading service or operations teams. Excellent stakeholder engagement and communication skills. Promotes the firm's values at all times and fosters collaborative working relationships with a wide range of people and departments. Technical skills and qualifications: Experience in Microsoft Entra ID, Active Directory, Intune and related technologies. Role-based Access Control, CyberArk or Certificate management platforms Current Microsoft technical certifications: Microsoft Expert / Engineer / Associate in Cybersecurity / Azure / Identity and similar. Other qualifications: CompTIA A+ and Network+, CISSP, CISM and similar will be a distinct advantage. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

We have an exciting opportunity for a IT Service Resilience Senior Manager to join our IT team, based in A&O Shearman's Belfast office. Information Technology team - Belfast Accountable for translating business continuity and availability requirements into technical enterprise architecture and operational disaster recovery requirements, and for owning the program of resilience and recovery testing across applications, SaaS and third‑party providers. What you will do The successful candidate should have strong technical hands-on skills in Cloud, infrastructure and applications deployments, along with the ability to translate business continuity and availability requirements into technical enterprise architecture along with operational disaster recovery requirements. It will be their responsibility to own the program of resilience and recovery testing across applications, SaaS and third‑party providers and internal teams. Key Stakeholders; I&O Support teams & InfoSec Business Continuity Management Regional IT Support team Technical Delivery and Project & Programme Delivery Software vendors and Managed Service Providers Responsibilities; Ownership and leadership execution in the following areas: Develop and maintain dependency maps that capture application, middleware, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design Lead DR implementation and testing program: design automated DR processes when feasible, schedule regular tests Own operational runbooks, monitoring and incident playbooks aligned to graceful degradation modes; ensure monitoring and SRE/operations practices are aligned to expected degradation behaviors. Coordinate crisis response governance and periodic scenario exercises with crisis response teams, define activation criteria, maintain war‑room procedures and ensure lessons‑learned feed back into architecture and DR plans. Run supplier resilience assessments for critical SaaS/third parties using a posture assessment approach; escalate remediation, negotiate contractual improvements or recommend contingencies/alternative sourcing. Develop and maintain dependency maps that capture application, cloud services, data flows and third‑party dependencies to identify single points of failure and inform resilience design. Collaborate with enterprise architecture, security/CISO, application owners, BC/operational leads and procurement to embed resilience standards across lifecycle Manage and test application/service tiers to business‑agreed RTO/RPO and reliability design targets Define and ensure adherence to DR/Resilience programme metrics: frequency of tests, % successful automated DR runs, closure rate for remediation actions identified through testing Manage vendor performance and contractual compliance of vendors agreed operational SLAs and vendor contingency plans validated via tests. Identify and assess IT resilience risks related to system outages, cyber threats and 3rd party dependencies What you will have Experience 10+ years in technology resilience, disaster recovery, or IT operations, with 5+ years in leadership positions managing cross-functional teams. Deep hands-on knowledge of a range of IT environments, SaaS, cloud infrastructure (AWS & Azure), and security tools. Required expertise in ISO 22301, NIST and ITIL Certifications (Preferred): Certified Business Continuity Professional (CBCP), CISSP, CISM, or DRI International certifications Experience of communicating to senior stakeholders and interpreting complex technical solutions to simple language. Exposure of working in both Agile and Waterfall delivery methodologies. Personal Ability to anticipate risks and shift from reactive disaster recovery to proactive service resilience, focusing on "prevention by design" Skilled at navigating changing technology environments (e.g. cloud, DevOps) and leading transformation Strong stakeholder engagement and influence skills to work with EA, Platform Owners, I&O, InfoSec, Business Continuity, Procurement Proven ability to manage crisis situations, make quick, informed decisions during incidents, and maintain confidence (strategic optimism) within teams Excellent customer-facing skills with a good grasp of key drivers and requirements within the business. Understanding of how technology resilience directly impacts business operations, continuity, and profitability. What we can offer you We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, online discounts and lifestyle management services. We recognise the value of flexible working and embrace hybrid working, so that we can learn, grow and succeed together. Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing _. About A&O Shearman A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future. We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients. Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing. What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

DevOps Engineer / SysAdmin - IBM Cloud, AWS, Oracle Cloud, Linux, RHEL, Apache, Tomcat, Docker, Kubernetes, Java, Salt, Puppet, Chef, Terraform, MySQL, Oracle, Shell Scripting; ITIL. Contract, 12 Months+, Inside IR35, Bedfordshire / Fully Remote / UK Wide. £425 - £540 (Contract Rate) Well established business consultancy seeks Devops Engineer / SysAdmin to join a small team and lead production systems administration and DevOps tasks relating to one of its core industry data insight platforms. With multiple facets and integrations to the system the Devops Engineer / SysAdmin will manage applications deployed in a range of environments but primarily focussed on AWS and IBM Cloud. Utilising a range of skills you will: • Support production Linux / RHEL infrastructure and associated applications ensuring high availability, • Configure infrastructure environments for automation/orchestration; optimise for efficiency, • Conduct root-cause analysis of application and infrastructure faults and resolve technical problems, • Perform system upgrades across infrastructure, database and containerisation technologies, • Spin up server environments utilising automation tools such as Salt, Puppet, Chef, Terraform, • Manage AWS and IBM Cloud environments using Shell Scripting techniques and core Java where applicable, • Configure web servers and containerisation tech inc Apache, Tomcat, Docker, Kubernetes We are open to DevOps Engineer / Systems Administrators / SysAdmins from all industries to assist with the workload during a period of growth and expansion. You will work within a small team leading technical initiatives at times and bringing news skills were possible. Aside from this, you will be required to support the team in the ongoing production workload in terms of problem identification and resolution. We are searching for candidates who: • Possess strong Linux Systems Administration skills and experience: CentOS, RHEL etc, • Experience working with a range of cloud technologies inc AWS, IBM Cloud, Oracle Cloud, GCP, • Have strong scripting and management skills with a range of languages inc Bash and Java, • Be comfortable working with automation tech for infrastructure and containers inc Terraform, Puppet, Docker, Kubernetes etc, • Have worked with a range of database environments inc MySQL, Oracle, Vertica (desirable), • Possess solid core networking principles VPNs, Firewalls, Load Balancing, • Bring excellent organisation and communication skills and an awareness of ITIL We are able to offer this role to candidates across the UK to work on a fully remote basis. There will be an onboarding period at the company’s HQ (local accommodation costs provided) in the first two weeks and occasional check-ins at the companies premises on an ad-hoc basis. The contract rate stated includes a total rate for all employment costs prior to the gross pay-rate which will be paid weekly.

We're working with a leading organisation undergoing significant digital transformation, and they're looking for an experienced Azure Platform Engineer to join their Infrastructure and Platform Engineering team. This is an exciting opportunity to help shape and evolve a modern Azure cloud environment, working with cutting-edge technologies while supporting enterprise-scale operations. As an Azure Platform Engineer, you'll play a key role in designing, building, and supporting scalable infrastructure solutions in Azure. You'll work across a broad range of technologies including SaaS, PaaS, networking, identity, storage, and security. This is a hands-on role where you'll contribute to projects, embed automation and security by design, and collaborate closely with product and development teams in an Agile environment. Key skills for the Azure Platform Engineer: • Build and maintain infrastructure using Terraform in a DevOps environment., • Drive adoption of Kubernetes (AKS) and containerised applications., • Design and manage CI/CD workflows for infrastructure deployment., • Implement observability and monitoring with Azure Monitor, Prometheus, Grafana, and Open Telemetry., • Champion security and compliance, embedding policies into IaC and CI/CD processes., • Support migrations into Azure and contribute to the platform roadmap., • Act as a subject matter expert, mentoring colleagues and liaising with external vendors when required. Key skills for the Azure Platform Engineer: • 3+ years' experience working as a Cloud Infrastructure Engineer with a strong focus on Microsoft Azure., • 6+ years in infrastructure engineering or support roles (Windows Server, Active Directory, etc.)., • Hands-on experience with Terraform and IaC in a DevOps setting., • Strong knowledge of Kubernetes (AKS) and Docker., • Familiarity with Azure hub/spoke architecture, networking, IDAM, and security best practices., • Knowledge of ITIL processes (release, deployment, change management)., • Excellent communication and problem-solving skills, with the ability to influence and lead when required. If you're an Azure specialist passionate about automation, security, and building enterprise-scale infrastructure, we'd love to hear from you.

Senior Cyber Security Engineer – Reading - Perm £60,000 - £70,000 Hybrid working As our client’s Cyber Security business continues to grow, they are now looking for an experienced and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. Senior Cyber Security Engineer - Responsibility: • Carry out daily security engineering/ operation tasks under an ITIL framework, • Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business., • Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security., • Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner Senior Cyber Security Engineer - Skills: • Experience in Security Engineering, Network Security, and/or working in a Security Operations Centre (SOC)., • Hands-on knowledge of security tools and technologies, including Web Application Firewalls, SASE, access control, SIEM, antivirus, email/web security gateways, firewalls, load balancers, ACLs, and network protocols (TCP/IP, routing, switching)., • Strong grasp of security infrastructure design, IT security best practices, and system hardening., • Solid understanding of IT systems and protocols such as networks, domain management, and virtualized environments., • Holds or is working towards certifications like CISSP, SANS GCIA, CompTIA Security+, CCNA/CCNP, or similar., • Knowledge of ISO27001, Cyber Essentials, and AAF frameworks is a plus. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader who can guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity and major incidents. What We're Looking For Experience leading service-focused technical or operational teams. Strong stakeholder management and escalation handling skills. Ability to balance major incident leadership with BAU service oversight. Excellent written and verbal communication with a customer-first mindset. Strong understanding of ITIL environments and SLA-driven service delivery. High attention to detail and ability to stay calm under pressure. Eligible for Security Clearance (SC minimum; NPPV3 preferred). As a Shift Lead, you will provide frontline leadership to ensure customers receive a consistently high-quality service. You'll oversee shift performance, act as an escalation point, support your team's development, and lead structured communication during incidents. Your focus will be on service outcomes, customer communication, operational excellence, and continuous improvement - not just technical resolution. What You'll Be Doing Delivery & Customer Experience Act as the primary contact for customer issues, ensuring high-quality, timely communication. Oversee incident and request handling to ensure SLA adherence and clear, accurate updates. Coordinate with field teams and third parties to maintain seamless service delivery. Ensure incident records and customer updates meet professional, service-led standards. Support and contribute to root cause analysis and ongoing service improvement. Shift Leadership Lead, support, and guide the shift team, ensuring consistent execution and service focus. Allocate work effectively and maintain operational visibility across the shift. Provide coaching, feedback, and in-the-moment mentoring to build team capability. Ensure smooth shift handovers with complete, actionable information. Foster a culture of accountability, collaboration, and customer-first behaviour. Stakeholder & Incident Management Lead communication and coordination during major incidents. Work closely with senior managers, service teams, and suppliers to ensure timely resolution. Facilitate structured incident calls and ensure stakeholder alignment. Identify and drive improvements in processes, monitoring, and ways of working. Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference.Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you.Check out our website What's in it for you? A salary of upto £37,000 per annum DOE along with an attractive 30% shift allowance Extensive training opportunities to support technical and professional development Opportunities for career progression within Network Engineering and Technology Operations 23 days' holiday (rising to 27) with the opportunity to buy extra leave Free parking onsite at Hillview House company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ? Fearless innovation ? Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. TLNT1_NI

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion. Join us as IT Access Engineer and help implement, automate, secure and improve our access management solution for Nuage - Sika’s global custom-built R&D data platform! In this role you will be part of a fast-growing Global R&D Digitalization team, transforming how our global R&D function develops and working on wide range of topics - from using traditional data science techniques to optimising operational efficiency along with state-of-the-art AI solutions to identify novel construction materials. This role is designed for remote working with occassional trips to Welwyn Garden City. Your main tasks will be: • Automate and streamline communication between cloud and on-prem systems., • Manage, test and debug user access groups., • Identify and fix security vulnerabilities in the access setup., • Higher education or proven track record of relevant working experience, • 2+ years of working experience with production software in the role of Software Engineer, Software Architect, Data Engineer, Data Scientist or similar, • Excellent knowledge of Python and Java, • Strong understanding of data security principles, • Experience with REST or GraphQL APIs, • Good knowledge in least one of: Microsoft Azure, ITIL, agile work practices and/or web platform management, • Effective verbal and written communication skills, • Excellent capacity to prioritise work Preferred • HTML/JS knowledge, • RAG and Jira/Confluence knowledge Benefits: • Competitive salary, • Holiday 25 days rising to 28 days with service, plus bank holidays, • A company pension contribution of up to 10%, • Private healthcare for you, with option to add family, • Group life cover at 6x your annual salary, • Group Income Protection (PHI) We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you're excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button. We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey. Our values—Trust, Openness, Passion, Innovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team.We are seeking a highly experienced Global Delivery Lead to drive the expansion and excellence of our Professional Services Delivery organization across multiple regions. This role is pivotal in scaling our delivery operations, ensuring consistent execution across geographies, and maintaining strong client satisfaction. The ideal candidate will have a proven track record in expanding delivery organizations, particularly within the Professional Services domain, alongside deep expertise in Insurance Software, Business Transformation, and large-scale program execution.Strategic Leadership & Expansion • ·Develop and execute a global delivery strategy, expanding our Professional Services operations into new regions., • Establish and optimize regional delivery hubs, ensuring alignment with market demands and client needs., • Collaborate with leadership to define scalable delivery models that enhance efficiency, profitability, and customer satisfaction.Delivery Excellence & Execution, • Oversee the end-to-end delivery of large-scale programs, ensuring high-quality execution and alignment with business objectives., • Drive best practices in delivery governance, program management, and risk mitigation., • Ensure seamless implementation and integration of insurance software solutions, maximizing business value for clients., • Monitor and enhance KPIs related to project success, cost efficiency, and client satisfaction. Client Engagement & Business Transformation • Act as a trusted advisor to clients, ensuring alignment between our solutions and their business transformation goals., • Work closely with key stakeholders, including C-level executives, to shape delivery roadmaps and drive strategic initiatives., • Lead continuous improvement initiatives to enhance delivery methodologies, tools, and frameworks.Team Leadership & Growth, • Build, mentor, and develop high-performing delivery teams across multiple regions., • Foster a culture of accountability, collaboration, and innovation within the delivery organization., • Ensure alignment between Professional Services, Product Development, and Customer Success teams to drive seamless client experiences., • 10+ years of experience in Professional Services Delivery, with a strong focus on expanding delivery organizations across multiple regions., • Deep expertise in Insurance Software and Business Transformation, with a proven track record of leading complex implementation programs., • Strong leadership experience in scaling and optimizing delivery teams in a global environment., • Hands-on experience with enterprise software deployments, preferably in insurance technology or financial services., • Exceptional stakeholder management skills, with experience engaging with C-level executives., • Strong knowledge of delivery methodologies (Agile, Waterfall, Hybrid, etc.), governance, and risk management frameworks., • Proven ability to drive operational excellence and continuous process improvements in delivery organizations., • Strong communication, negotiation, and decision-making skills.Preferred Qualifications, • Experience in expanding Professional Services operations in Europe, APAC, or LATAM., • Familiarity with core insurance systems (Policy Admin, Claims, Billing, etc.) and their implementation challenges., • MBA or relevant certifications (PMP, SAFe, ITIL, etc.) are a plus., • Become part of a fast-growing insurance software vendor with multinational teams across Europe. Currently, we have offices in over 7 different countries, including Bulgaria (Sofia & Burgas), Germany (Munich), Denmark (Copenhagen), Spain (Madrid), Lima (Peru), Kuala Lumpur (Malaysia), Belgrade (Serbia), • Our diverse backgrounds have led to a collaborative and innovative work environment, where we value unique perspectives and experiences. At Fadata we are more than just coworkers - we are a team of professional and passionate individuals from over 20+ different countries., • We have a flexible home office policy • Receive a competitive remuneration package together with great opportunities for personal and professional growth., • A positive company culture built around people's wellbeing., • No meetings time when we can focus on our main tasks., • Work in a dynamic environment with an exceptional team that is always ready to help., • A half-day off the second Friday of the month so you can focus on passion projects, boost your creativity, or spend time with your loved oneс. Join us and become part of a team that is changing the insurance industry through technology for the better.

Dein Arbeitsumfeld Als jüngstes Mitglied der Consileon Unternehmensgruppe steht die Opereon Consulting GmbH vor einer spannenden Zeit. Sei nicht nur ein Zuschauer – bei uns kannst du aktiv am rasanten Wachstum eines ambitionierten Unternehmens teilhaben und deinen Fußabdruck in der Unternehmensgeschichte hinterlassen. Und wer sagt, dass dies nicht auch dein Sprungbrett für eine Karriere auf der Überholspur ist? Wir bei Opereon bieten branchenübergreifende Lösungen für Digitalisierungsprojekte – vom Mittelstand bis zu DAX-Konzernen. In der facettenreichen Welt der IT-Projekte sind wir die Spezialisten, die Ideen in die Tat umsetzen. Deine Rolle bei uns • IT-Projektmanager Public Sektor: Als erfahrener IT-Projektmanager bist du verantwortlich für die erfolgreiche Steuerung und Umsetzung von IT-Projekten im öffentlichen Sektor., • Projektmanagement: Du planst, koordinierst und überwachst alle Aspekte der IT-Projekte unserer Kunden im öffentlichen Sektor, um sicherzustellen, dass sie rechtzeitig und innerhalb des Budgets abgeschlossen werden., • Stakeholdermanagement: Du stehst im engen Kontakt mit den Stakeholdern in den Projekten und stellst sicher, dass ihre Anforderungen und Erwartungen erfüllt werden., • Risikomanagement: Du identifizierst potenzielle Risiken und entwickelst entsprechende Maßnahmen, um diese zu minimieren und den Erfolg der Projekte zu gewährleisten., • Qualitätsmanagement: Du überwachst die Qualität der gelieferten Lösungen und sorgst dafür, dass sie den geltenden Standards und Richtlinien im öffentlichen Sektor entsprechen., • Regulatorik: Du stellst die Einhaltung von regulatorischen und gesetzlichen Anforderungen in den von dir betreuten Projekten sicher., • Teamführung: Du leitest ein multidisziplinäres Team von IT-Experten und sorgst für eine effiziente Zusammenarbeit und Kommunikation. Was wir von dir erwarten • Mindestens zehn Jahre Berufserfahrung, davon mindestens fünf Jahre Erfahrung im IT-Projektmanagement, mit erster Erfahrung im öffentlichen Sektor., • Abgeschlossenes Hochschulstudium im Bereich Informatik, Wirtschaftsinformatik, BWL oder vergleichbare Qualifikation., • Umfassende Kenntnisse im Projektmanagement, belegt durch Zertifizierungen wie PMP oder Prince2, sowie eine ITIL v4 Zertifizierung., • Sehr gute Kenntnisse im Change Management., • Sehr gutes Verständnis für die besonderen Anforderungen und Prozesse im öffentlichen Sektor., • Erfahrung in der Leitung von agilen Projekten inkl. Zertifzierung als Scrum Master ist von Vorteil., • Ausgeprägte Kommunikations- und Teamfähigkeit sowie die Fähigkeit, komplexe Sachverhalte verständlich zu vermitteln., • Unbedenklichkeit: Bereitschaft zur Durchführung der SÜ 1 oder SÜ 2 – je nach Erfordernis des Kundenprojekts., • Eigenständigkeit: Du findest dich in jedem Umfeld zurecht und kommst auch auf dich alleine gestellt hervorragend im Projekt zurecht., • Integrität: Ein hohes Maß an Integrität und ethischem Verhalten im Umgang mit sensiblen Unternehmensdaten und -informationen., • Enthusiasmus: Dass du mit Leidenschaft arbeitest und deine Kollegen und Kunden deine Begeisterung spüren können., • Motivation: Eine proaktive Einstellung und gelegentliche Reisebereitschaft, je nach Kundenanforderungen. Sechs gute Gründe für uns • Flexibilität: Wähle wann und wo du arbeitest., • Zusammenarbeit auf Augenhöhe: Bei uns zählt jeder Beitrag, unabhängig von der Hierarchie., • Aktive Gestaltung: Bringe deine individuelle Expertise in die Digitalisierungsprojekte unserer Kunden ein und erarbeite maßgeschneiderte Lösungen., • Echte Systemkompetenz: Tauche tief in komplexe IT-Systeme ein und werde zum Experten., • Rasantes Lernen: Erweitere deine Kenntnisse und Fähigkeiten in rekordverdächtiger Zeit., • Karriereperspektiven: Zeige uns, was in dir steckt und wechsle mit deiner Karriere auf die Überholspur – wir bieten dir dafür alle Möglichkeiten. Dein Kontakt Stefan Grabatin Geschäftsführer _ +49 152 22877987 Über uns Opereon ist Teil der seit über 20 Jahren am Beratungsmarkt etablierten Consileon-Unternehmensgruppe. Mit einem Personalstamm von über 500 Mitarbeitenden und einem Umsatz von 90 Millionen Euro ist die Consileon-Gruppe eines der wachstumsstärksten mittelständischen Management- und IT-Beratungshäuser. Auf unseren Rat bauen DAX-Konzerne ebenso wie Hidden Champions. Consileaner sind Teamworker, lernen mit- und voneinander und genießen den Erfolg gemeinsam. Respekt, Fairness, Menschlichkeit und Vertrauen treiben uns dabei an. Die Opereon steht in der Consileon Gruppe branchenübergreifend für operative Exzellenz und kundenspezifische Lösungen in Digitalisierungsprojekten.

Position Infrastructure engineer (vulnerability management) Group London Reports to Technology Security Manager Direct reports 0 Internal relationships • NBKI Technology teams, • Business colleagues, • Information Security Office External relationships • NBK Head Office, Kuwait, • NBKI Technology partners Job purpose The Infrastructure Engineer (Vulnerability Management) is a hands-on technical role aimed at enhancing NBKI's security posture. Positioned within the IT Security team, this role is responsible for addressing open vulnerabilities and assurance findings. The Infrastructure Engineer will remediate vulnerabilities using change and release management methodologies and automate security updates using a suit of patch management tools. Key responsibilities and accountabilities • Automate patch management processes using a suite of patch management tools., • Assess vulnerabilities identified in Tenable scans and determine appropriate technical fixes., • Collaborate with the Technology Security Manager and the London Information Security Office to agree on remediation plans and actions., • Implement agreed changes and releases to the IT environment to resolve identified findings., • Prepare and submit risk acceptance requests if a technical fix cannot be applied., • Coordinate with NBKI partners to implement changes in the IT environment., • Lead the technical implementation of a new patch management platform., • Define and deliver to an agreed plan to resolve vulnerabilities outside of SLA. Any other tasks related to IT security at the discretion of the Technology Security Manager. Committee membership/involvement None at present. Qualification & Experience • Hands-on experience with patching servers, appliances, endpoints, and network equipment., • Hands-on experience with remediating vulnerabilities through configuration changes., • Hands-on experience managing Group Policy Objects (GPOs) and Azure Policies., • Hands-on experience deploying and configuring various patching solutions (e.g., SCCM, Intune, ManageEngine)., • Experience configuring and interpreting reports from vulnerability scanning tools., • Experience working with third-party vendors to deliver changes or perform impact assessments., • Proficiency in scripting languages (preferred)., • Degree in Computer Science or a related discipline (preferred)., • Experience in IT within financial services (preferred)., • ITIL V3 Foundation qualification (preferred). Essential Competencies / Skills • Analytical thinking, • Planning and Organising, • Effective communication and documentation skills, • Problem solving Technical Skills • Microsoft 365 administration, • Microsoft Windows Server, • Microsoft SQL Server, • Microsoft Windows 10, • VMware, • Microsoft Azure, • Microsoft System Center Configuration Manager (formerly SCCM), • Microsoft Intune, • Other patch management tools (Manage Engine, Syxsense, Ivanti, NinjaOne, etc.), • Active Directory, DNS and Microsoft CA, • Networking - routers, switches and firewalls (preferred), • Microsoft 365 Defender (preferred) Key success factors • All out of SLA vulnerabilities assigned to IT are remediated, • Average time to remediate vulnerabilities falls due to increased automation, • All out of SLA assurance findings assigned to IT are remediated, • IT’s change and release technical methodologies and approach is matured to increase speed of remediation, • NBKI security terms of reference remain compliant, • NBKI IT security posture improves (KPI performance), • % of vulnerabilities resolved by automation increases Any Other Comments Evening and weekend work will be required to make changes to IT systems out of hours.

_ is an On-Demand Talent Platform specialising in the IT and technology sector. We have an opportunity live at the moment looking for an Infrastructure Engineer (Virtualisation) with one of our enterprise clients. All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to https://app.gigged.ai/find-a-gig/6gd09q70AEL and create a free talent profile. Start: ASAP Duration: 6-month rolling contract (likely 1–2 years) Rate: £550 per day (inside IR35) Location: Hybrid – 2 days per week in Sheffield office to start (may reduce once established) We are seeking an experienced Infrastructure Engineer (Virtualisation) to join a leading financial services organisation on a contract basis. You will design, build, and support enterprise virtualisation platforms across on-premises and hybrid environments, ensuring stability, performance, and regulatory compliance. This role is key to maintaining secure, resilient, and cost-effective infrastructure, enabling application and platform teams to deliver change safely. Virtualisation Platform Engineering & Operations Build, operate, and maintain enterprise virtualisation platforms (VMware vSphere/ESXi, Hyper-V). Provide day‑2 operational support: monitoring, troubleshooting, performance tuning, capacity optimisation. Execute patching, upgrades, firmware updates, and hardware lifecycle activities. Ensure high availability, clustering, failover, and recovery mechanisms. Platform Lifecycle & Capacity Management Own platform lifecycle processes: build standards, upgrades, decommissioning, technical refreshes. Conduct capacity planning and forecasting to meet business demand. Identify and remediate single points of failure; support disaster recovery testing. Automation & Standardisation Develop and maintain automation for provisioning and configuration (scripting/Infrastructure as Code). Standardise virtualisation builds, templates, and configurations. Support integration with cloud and container platforms in hybrid delivery models. Incident, Problem & Change Management Act as escalation point for complex incidents. Perform root cause analysis and implement preventive actions. Support controlled change execution following ITIL processes. Security, Risk & Compliance Ensure platforms meet security standards, hardening guidelines, and regulatory requirements. Support audits with documentation and operational evidence. Manage vulnerabilities, configuration drift, and access controls. Collaboration & Documentation Work closely with storage, network, OS, cloud, and application teams. Provide technical input for designs and onboarding. Maintain documentation, runbooks, and operational procedures. Essential: Experience with enterprise virtualisation (VMware vSphere/ESXi/vCenter or equivalent). Proven infrastructure engineering or platform operations experience in enterprise environments. Hands-on with upgrades, patching, performance tuning, troubleshooting. Knowledge of server hardware, storage, and networking related to virtualisation. ITIL-aligned operational experience. Strong analytical, troubleshooting, and documentation skills. Desirable: Experience in financial services or regulated industries. Scripting/automation experience (PowerShell, Python) and Infrastructure-as-Code. Knowledge of hybrid integration between virtualisation, cloud, and containers. Disaster recovery/business continuity experience. Personal Attributes: Ownership and accountability for platform stability. Ability to work in global, multi-disciplinary teams. Clear communication with technical and non-technical stakeholders. Proactive, focused on continuous improvement and risk reduction.

Solutions Designer, Systems Designer, Business Systems Analyst, Technical BA, Application Designer, Systems Analyst, Technical BA, Systems Design, Guidewire, Agile, SDLC, UX, Wireframing, Prototyping, UML, ITIL, Financial Services, Insurance. Due to increased customer demand from our key clients, T

Network Operations Team Lead Newtownabbey | Up to £48,000 | 24/7 Shift Pattern Our client is seeking an experienced Network Operations Team Lead to join a high-performing 24/7 operations environment based in Newtownabbey. This is an excellent opportunity for a customer-focused operational leader who thrives in fast-paced environments and can confidently oversee live service operations, support NOC engineers, and lead communication during major incidents. The successful Network Operations Team Lead will play a critical role in maintaining operational stability, ensuring high service standards, and acting as the central escalation point across live service activity. The Role As a Network Operations Team Lead, you will provide frontline operational leadership across a busy service environment, ensuring customers receive a consistently high-quality experience while maintaining visibility of live operations across the shift. This role is heavily focused on service management and operational oversight rather than hands-on technical troubleshooting. You will monitor live service performance, oversee NOC activity, identify and manage major incidents, coordinate stakeholders, and ensure effective communication throughout incident lifecycles. You'll also support team development, drive operational standards, and contribute to continuous service improvement initiatives. Shift Pattern This role operates on a 24/7 rota: 4 days on / 4 days off Two weeks working 7:00am - 7:00pm Two weeks working 7:00pm - 7:00am Key Responsibilities Service Operations & Incident Management Act as the primary escalation point for operational and customer-impacting incidents Oversee live service activity and support NOC engineers throughout the shift Identify, manage, and coordinate major incidents to minimise customer impact Lead structured incident calls and provide clear stakeholder communications Ensure SLA adherence and high standards of customer updates throughout incidents Coordinate effectively with third-party suppliers, internal teams, and field engineers Support root cause analysis and ongoing service improvement initiatives Shift Leadership Lead and support operational teams during live service delivery Maintain visibility across shift activity and allocate workload effectively Provide real-time coaching and guidance to engineers and analysts Ensure detailed and effective shift handovers Promote a culture of accountability, collaboration, and customer focus Continuous Improvement Identify opportunities to improve monitoring, processes, and operational workflows Support service governance and operational reporting activities Contribute to improvements in incident management and service delivery standards About You To be successful in this Network Operations Team Lead role, you will have: Experience leading operational or service-focused technical teams Strong major incident management and stakeholder coordination experience Excellent communication and customer engagement skills Experience operating within SLA-driven and ITIL-aligned environments The ability to remain calm and organised during high-pressure situations Strong operational awareness and decision-making capability Eligibility for Security Clearance What's on Offer Salary up to £48,000 Benefits including pension, annual leave etc Free parking Training/certifications/apprenticeships If you're an experienced Network Operations Team Lead looking for a role with real operational impact, we'd love to hear from you. Skills: NOC IT Helpdesk CCNA ITIL Windows Servers Benefits: Pension Annual Leave Paid Qualifications TLNT1_NI

Job Title: NOC Engineer Salary: up to 41k pa DOE (32k pa + 9k pa shift allowance) Location: Belfast Contract: Permanent, full-time Work Pattern: 4 on / 4 off rotating days and nights (7am-7pm / 7pm-7am) What's in it for you? Join a leading technology services organisation supporting critical IT infrastructure in a fast-paced 24/7 NOC environment. Gain exposure to enterprise networks, strong career progression, shift allowance, and hands-on technical experience within an established operations team. Essential: Previous experience in a NOC, Service Desk, or IT Support environment Strong troubleshooting skills across networking and IT infrastructure Good understanding of networking fundamentals (TCP/IP, routing, switching) Strong communication and customer service skills Ability to work rotating day/night shifts Eligible to obtain security clearance Desirable: CCNA or equivalent networking certification Windows OS and Server support experience Familiarity with ITIL service management environments Experience using network monitoring tools Previous exposure to critical infrastructure or high-availability environments Experience working with telecoms, MSPs, or enterprise support teams Knowledge of networking technologies including routing and switching Why choose VANRATH? Partnering with VANRATH gives you access to exclusive IT opportunities, expert market insight and tailored career guidance. We take a consultative approach; offering honest advice, interview preparation and direct access to hiring managers- ensuring a smooth process and the best possible role fit aligned to your skills and long-term goals. For further information on this role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today. Skills: NOC IT Helpdesk CCNA ITIL Windows Servers Benefits: Pension Annual Leave Paid Qualifications TLNT1_NI

Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview The End User Support Site Lead is responsible for managing the local End User Services team and overseeing all on-site support operations for employees. This includes day-to-day operational support across broking and non-broking functions, ensuring that incidents, problems, requests, and project work are executed efficiently and to a high standard. The role requires strong leadership, excellent customer focus, and ownership of local service delivery. The Site Lead also acts as deputy to the regional End User Services leadership, contributing to operational management, continuous improvement, and project execution across the region. Role Responsibilities Provide day-to-day leadership and operational oversight for End User Services in Belfast, ensuring a consistently high standard of service for both broking and non-broking populations. Ensure all end-user facing IT services are stable, secure, and fit for purpose, enabling employees to perform their roles effectively. Lead and coordinate support across desktop computing, end-user applications, mobile devices, and related technologies in line with agreed service levels. Act as the primary site lead for End User Services, representing the function locally and providing visible leadership. Ensure all incidents, service requests, problems, and changes are managed in accordance with ITSM and ITIL-aligned processes, including Incident, Request, Change, Configuration, Capacity, and Release Management. Collaborate closely with Infrastructure, Architecture, Service Management, IT Security, Facilities, and Communications teams to deliver a seamless end-user experience. Drive continuous service improvement by identifying opportunities for process optimisation, automation, and tooling enhancements to improve efficiency and user satisfaction. Act as site lead for driving cross functional innovation and AI programmes. Support and contribute to root cause analysis of recurring or high-impact issues, ensuring corrective actions are identified and implemented. Ensure adherence to IT Security, Risk Management, and Business Continuity (BCP) policies and procedures at all times. Oversee local project delivery and technology rollouts, coordinating team resources to support regional and global initiatives. Maintain and report on service delivery metrics, using data to track performance, identify trends, and support management reporting. Ensure adequate shift coverage and on-site support across all Belfast locations, including support for office moves, desk relocations, and weekend activities where required. Act as a role model within the team, demonstrating professionalism, accountability, and a strong customer service ethos at all times. Experience / Competences Essential Demonstrable experience working within large, complex organisations, ideally within financial services or similarly regulated environments. 5-7 years' proven experience in a supervisory or team leadership role with responsibility for End User/ Desktop Support services. Hands-on technical experience across Windows desktop environments, Office applications, Active Directory, SCCM / App-V, end-user hardware, and file and print services. Experience leading teams in fast-paced, business-critical environments with multiple concurrent priorities. Working knowledge of ITIL-aligned IT Service Management processes. Strong customer service focus with the ability to engage effectively with end users, stakeholders, and third-party vendors. Excellent written and verbal communication skills, with the ability to convey technical information clearly to non-technical audiences. Awareness of Risk Management, Compliance, Information Security, and Business Continuity requirements Analytical and structured approach to problem solving, including root cause analysis. Desired Previous experience within investment banking, financial services, or trading environments. Experience supporting broking or front-office user populations. Exposure to service automation or tooling improvement initiatives. Experience contributing to regional or global technology projects and rollouts. Use of service metrics and reporting to drive service improvement. Demonstrated willingness to learn and adopt new technologies. #LI-MID #NIJobs Role Band & Level: Professional, 5 Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below. TLNT1_NI

The Vacancy Overview Join the forefront of innovation as an IT Cloud & Platform Network Engineer where you'll be a key player in implementing highly scalable, secure, and cutting-edge, cloud-based solutions. This is a key opportunity for an Experienced Network Analyst to assist in the design, deployment, and management of cloud infrastructure on Azure. The role will be reporting to the IT Network Lead and IT Infrastructure Services Manager. The IT Infrastructure Services team is made up of 16 members of staff spread across the firm's UK offices. As part of an agile and dynamic team, you'll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms, processes and services. Responsibilities: Manage and maintain the firm's network infrastructure on-premises and cloud environments. Deploy and create scalable cloud solutions, collaborating closely with development teams to architect and implement reliable and scalable cloud solutions using Azure services Designing Cloud Architecture: Planning and developing cloud structures that meet organisation strategies, focusing on scalability, performance and security Create and maintain solution documentation for cloud network security Manage and maintain the firm's vulnerability management solutions and remediate vulnerabilities in line with the firm's policies. Ensure that all infrastructure is patched in line with the firm's patching policy and scheduling of changes. Troubleshoot and fix Server edge connect related issues, recording all troubleshooting steps and information in the IT Service Management tool. Providing advanced technical support to other department teams Ensure all systems and services are proactively monitored using the tools utilised by the IT Department. Liaise with vendors and external partners Ensure that all and services have adequate BCDR protection in place. Ensure that all configurations are backed up in line with the firm's backup policy. Key Skills & Experience Proven extensive knowledge of Azure adhering to best practices in Azure security. Background in Infrastructure/Network Administration/Dev Ops Proficiency coding languages Extensive proven working experience of maintaining vulnerability management solutions and remediating system vulnerabilities. Experience configuring and troubleshooting dynamic routing protocols (e.g., BGP, OSPF) Experience with Zero Trust Networking Principles Experience with SD-WAN technologies Extensive Knowledge and experience of Microsoft Azure, AWS and other cloud computing technologies. Strong team player. Excellent verbal and written communication skills. Able to work independently and under pressure, as well as part of a wider team. Effective time management Proven knowledge of Managing and maintaining cybersecurity products. Strong knowledge of security best practices and industry standard such as CIS and ISO27001. ITIL foundation certification or knowledge of ITIL processes. Must be willing to work weekends as required. Meticulous attention to detail. Must be willing to travel to other offices as required. Several years' experience in a similar role. Desirable but not essential: Knowledge of Azure Tools including AKS, Azure Functions, and IAC tools such as Terraform Network Application load balancing products such as F5 or equivalent. Knowledge and Hands on experience of Microsoft Dynamics AX. Supporting systems widely used in the Legal sectors. We operate across our offices in Amsterdam, Barcelona, Beijing, Belfast (2), Berlin, Birmingham, Bologna, Brussels, Dublin, Dsseldorf, Frankfurt, Guangzhou, Hamburg, London, Luxembourg, Madrid, Manchester, Milan, Munich, Paris, Rome, Shanghai, Turin, Venice and Silicon Valley. Fieldfisher aims to ensure equality of opportunity, and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role. Who are we looking for? We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us. What do we offer? You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together. In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule. Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits Fieldfisher . Modern Office Space: Located in Belfast City Centre with excellent commuter links and parking nearby. Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely. Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives. Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need. For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub Fieldfisher What to do next: Click 'Apply Now', complete an online application and upload a CV. Successful applications will be invited to a 20-30-minute introductory call with a recruiter. Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises. For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting. We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at Anita.Mago . We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register. TLNT1_NI

A major technology services organisation is building a new operational command capability in Belfast and is seeking experienced Senior Major Incident Managers to help lead and shape the function. These positions will work closely with the Head of Major Incident Management, taking ownership of high-profile incidents while helping to drive operational excellence, service improvement and best-practice adoption across the wider Major Incident Management team. This is a leadership-focused role suited to professionals who have significant experience owning critical incident response processes, managing senior stakeholder communications, mentoring incident teams and influencing service delivery outcomes. What's on Offer Salary up to £67,500 - D.O.E On-call allowance and additional payments 5% matched pension scheme Uncapped paid certifications and training Opportunity to help build and shape a new Belfast Command Hub High levels of ownership and influence within a growing operational function Monday to Friday shift pattern within a 07:0019:00 operating window (7.5 hour days) What You Need Extensive hands-on Major Incident Management experience within complex enterprise environments Demonstrable experience owning and leading high-severity incidents from initiation through resolution Proven leadership experience managing, mentoring or developing Incident Managers and response teams Strong stakeholder management skills with the ability to communicate confidently at senior and executive levels Experience driving service improvement initiatives and operational best practices Strong understanding of ITIL-aligned Incident Management processes Eligible to obtain UK SC Security Clearance TLNT1_NI

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader who can guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity and major incidents. What We're Looking For • Experience leading service-focused technical or operational teams., • Strong stakeholder management and escalation handling skills., • Ability to balance major incident leadership with BAU service oversight., • Excellent written and verbal communication with a customer-first mindset., • Strong understanding of ITIL environments and SLA-driven service delivery., • High attention to detail and ability to stay calm under pressure., • Eligible for Security Clearance (SC minimum; NPPV3 preferred). As a Shift Lead, you will provide frontline leadership to ensure customers receive a consistently high-quality service. You'll oversee shift performance, act as an escalation point, support your team's development, and lead structured communication during incidents. Your focus will be on service outcomes, customer communication, operational excellence, and continuous improvement - not just technical resolution. What You'll Be Do...

Salesforce Developer - Contract - Inside IR35 - Remote Rate: Up to £500 per day IR35: Inside Duration: 6 months Location: Remote The role: A leading Government organisation are seeking a Senior Salesforce Developer, with demonstrable experience of building effective business solutions using Salesforce technologies. This is an initial 6-month contract, remote and Inside IR35. Skill & Experience Requirements: • Experience in Salesforce development, including Apex, Visualforce, and Lightning Components., • Salesforce Developer certification (e.g., Salesforce Certified Platform Developer I/II) is highly desirable., • Hands-on experience with Salesforce integrations using REST/SOAP APIs, web services, and middleware tools., • Demonstrable experience of building effective business solutions using Salesforce technologies, • Ability to communicate effectively with both technical and non-technical colleagues., • Experience working in agile delivery teams., • Practical understanding of implementing security and privacy by design, • Awareness of ITIL disciplines that govern the running of live services. If you are interested and available, please apply in the first instance and you will be contacted to discuss the position further.

Join our Service Operations team at Hillview House Newtownabbey as a Shift Lead and play a key role in delivering exceptional customer experience, strong operational governance, and high performing service delivery across a 24/7 environment. We're looking for a confident service leader who can guide a team, manage stakeholders, and maintain service stability during fast-paced operational activity and major incidents. What We're Looking For • Experience leading service-focused technical or operational teams., • Strong stakeholder management and escalation handling skills., • Ability to balance major incident leadership with BAU service oversight., • Excellent written and verbal communication with a customer-first mindset., • Strong understanding of ITIL environments and SLA-driven service delivery., • High attention to detail and ability to stay calm under pressure., • Eligible for Security Clearance (SC minimum; NPPV3 preferred). As a Shift Lead, you will provide frontline leadership to ensure customers receive a consistently high-quality service. You'll oversee shift performance, act as an escalation point, support your team's development, and lead structured communication during incidents. Your focus will be on service outcomes, customer communication, operational excellence, and continuous improvement - not just technical resolution. What You'll Be Doing Delivery & Customer Experience • Act as the primary contact for customer issues, ensuring high-quality, timely communication., • Oversee incident and request handling to ensure SLA adherence and clear, accurate updates., • Coordinate with field teams and third parties to maintain seamless service delivery., • Ensure incident records and customer updates meet professional, service-led standards., • Support and contribute to root cause analysis and ongoing service improvement. Shift Leadership • Lead, support, and guide the shift team, ensuring consistent execution and service focus., • Allocate work effectively and maintain operational visibility across the shift., • Provide coaching, feedback, and in-the-moment mentoring to build team capability., • Ensure smooth shift handovers with complete, actionable information., • Foster a culture of accountability, collaboration, and customer-first behaviour. Stakeholder & Incident Management • Lead communication and coordination during major incidents., • Work closely with senior managers, service teams, and suppliers to ensure timely resolution., • Facilitate structured incident calls and ensure stakeholder alignment., • Identify and drive improvements in processes, monitoring, and ways of working. Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion. We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website What's in it for you? • A salary of upto £37,000 per annum DOE along with an attractive 30% shift allowance, • Extensive training opportunities to support technical and professional development, • Opportunities for career progression within Network Engineering and Technology Operations, • 23 days' holiday (rising to 27) with the opportunity to buy extra leave, • Free parking onsite at Hillview House, • company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always ‍ Fearless innovation ? Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. JBRP1_UKTJ

Company Description Version 1 are a true global leader in business transformation. For nearly three decades, we have been strategically partnering with customers to go beyond expectations through the power of cutting-edge technology and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management has redefined businesses globally, helping shape the future for large public sector organisations and major global, private brands. We put users and user-centric design at the heart of everything we do, enabling our customers to exceed expectations for their customers. Our approach is underpinned by the Version 1 Strength in Balance model a balanced focus across our customers, our people and a strong organisation. This model is guided by core values that are embedded in every aspect of what we do. Our customers need for transformation is our driving force. We enable them to accelerate their journey to their digital future with our deep expertise and innovative approach. Our global technology partners Oracle, Microsoft, AWS, Red Hat, and Snowflake help us tackle any challenge by leveraging a technology-driven approach. Our people unlock our potential. They immerse themselves into the world of our customers to truly understand the unique challenges they face. Our teams, made up of highly skilled, passionate individuals, act with agility and integrity. We continually invest in their development and foster a culture that encourages collaboration and innovation. This is a reflection of our Strength in Balance model, which emphasises a balanced focus on our customers, our people, and a strong organisation. Through our comprehensive range of Managed Service offerings, we take ownership of the tasks that distract Customers from what really matters; driving their business objectives and strategic initiatives. We enable them to save time, and reduce costs and risk, by continually improving your technology estates, ensuring they drive value for their business. Go beyond simply keeping the lights on and embrace the potential of our ASPIRE Managed Services that place AI, continuous improvement and business innovation at the heart of everything we do. From operational maintenance through to optimisation, we are trusted managed service experts with a sustainable, value-led approach and a wealth of industry sector expertise and experience. Job Description Onsite role, Belfast, UK Full time position - 12-hour shifts with digital handovers to next shift. Routine is four shifts of days, four off, four of nights, four off, then repeat. Early shift: GMT 08:00hrs to 20:00hrs. Late shift: GMT 20:00hrs to 08:00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Department: ASPIRE Managed Services Practice: Services Reliability Group Vetting Requirements: SC Clearance/CTC Clearance level is mandatory. Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As an IT Service Desk Analyst, you are the first point of contact for technical support within the organization. Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet their objectives. You take pride in delivering excellent customer service, applying your technical expertise, and ensuring a reliable IT infrastructure. Whether handling first-level queries or escalating more complex challenges or performing maintenance activities, you are committed to maintaining a smooth and efficient IT environment. The successful candidate will play a critical role in managing and resolving complex technical issues within our Azure, AWS, Microsoft Office, and Windows service environments. This role demands a strong understanding of cloud technologies, exceptional problem-solving skills, and the ability to provide exceptional support to our clients. SC Clearance/CTC Clearance level is mandatory for this role. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ticketing system. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, and network problems. Escalate unresolved issues to higher support levels or specialized teams as needed. Provide support for user account management, such as password resets and access requests. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Collaborate with other IT teams to address complex or recurring problems. Participate in IT projects, such as system upgrades or deployments, when required. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Perform scheduled maintenance, such as software updates, patch installations, and backups. Monitor and manage system alerts to address potential issues before they escalate. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Test business continuity measures, including disaster recovery plans, to ensure readiness. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Flexibility to work in a rotating shift pattern, including nights, weekends, and holidays. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Proficiency in Microsoft Office 365 Support. Knowledge of AWS and Azure fundamentals. Proficiency in Active Directory and Group Policy Support Technical proficiency in Windows Server and Linux (preferable) operating systems. Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth. TLNT1_NI

Network Engineer Belfast | Hybrid Our legal client is seeking an experienced Network Engineer with at least 12 months' cloud experience to join their IT Infrastructure Services team. This is a key role focused on designing, supporting and securing both on-prem and Azure-based network environments. You'll work closely with infrastructure, development and security teams to deliver scalable, secure cloud networking solutions while ensuring high availability and compliance across the estate. Key Responsibilities Manage and maintain on-prem and Azure network infrastructure Design and implement secure, scalable Azure cloud networking solutions Configure and troubleshoot routing protocols (BGP, OSPF) Manage vulnerability remediation, patching and proactive monitoring Support cloud networking components including VNETs, NSGs, VPN Gateway, ExpressRoute, WAF, Azure Front Door and Application Gateway Ensure strong security controls aligned to CIS / ISO27001 standards Provide 3rd line support and liaise with vendors where required Required Experience Strong background in Network Engineering (several years in a similar role) Minimum 12 months hands-on cloud experience (Azure) Proven Azure networking knowledge and security best practice Experience with dynamic routing protocols (BGP, OSPF) Knowledge of Zero Trust principles and SD-WAN Experience managing vulnerability and cybersecurity tooling Understanding of ITIL processes This is an excellent opportunity to join a collaborative infrastructure team within a well-established legal organisation, offering strong benefits, modern office space in Belfast and a structured hybrid model. Please apply now if you are meeting the above criteria or contact Andrew Harrison directly. Skills: Network Cloud Azure Routing VNETS Infrastructure Security Benefits: Work From Home TLNT1_NI

Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. Were an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW Were a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are looking for a skilled and results-oriented Onsite Support Analyst based in Belfast, working remotely and supporting customers in Dublin and London. Occasional travel to customer sites will be required, when not providing remote support. Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you will be dedicated to maintaining an efficient and seamless IT environment. The ideal candidate will play a pivotal role in resolving advanced technical issues within Azure, AWS, Microsoft Office, and Windows service environments. This position requires in-depth knowledge of cloud technologies, outstanding problem-solving abilities, and a commitment to providing unparalleled support. Attendance at the relevant Version 1 office will be expected on an ad-hoc basis. Key Responsibilities: Serve as the first point of contact for technical support via phone, email, or chat. Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems. Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems. Ensure timely resolution of incidents in line with Service Level Agreements (SLAs). Maintain accurate documentation of incidents, resolutions, and troubleshooting steps. Contribute to the development and maintenance of the IT knowledge base. Deliver excellent customer service and build strong relationships with end-users. Monitor system performance and identify potential issues proactively. Conduct routine health checks of systems, applications, and networks to ensure optimal performance. Monitor and manage system alerts to address potential issues before they escalate. Set up and configure new laptops, mobile devices, and peripherals. Liaise with 3rd party suppliers (i.e. Couriers, Vendors) Manage user accounts, permissions, and access rights. Install, update, and patch software applications according to company policy. Maintain inventory of IT equipment and manage equipment lifecycle. Perform scheduled maintenance, such as software updates, patch installations, and backups. Support audio/visual equipment for meeting rooms and company events. Collaborate with other IT teams to address complex or recurring problems. Test business continuity measures, including disaster recovery plans, to ensure readiness. Review and refine service desk documentation and processes regularly for efficiency and accuracy. Participate in IT projects, such as system upgrades or deployments, when required. Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery. Participate in ongoing training and development to stay current with IT trends and technologies. Package and deploy routine security updates. Remote support with occasional travel to customer sites in Dublin and London Full time position 08:00hrs to 18:00hrs working days except Bank Holidays. Covering early and late support hours on local rota. Working from Home or Version 1 office when not on Customer site. Qualifications Skills, Education & Qualifications: Minimum of 2-5 years of experience in deskside support. Strong customer service orientation with excellent communication skills. Ability to explain technical concepts to non-technical users. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic thinking and decision-making. Ability to manage multiple priorities and meet deadlines. Adaptability to evolving technologies and processes. Strong analytical and reporting skills. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Operating Systems: Expertise in Windows, macOS, and mobile OS platforms (Android/iOS) Hardware & Software Troubleshooting: Diagnosing and resolving complex issues across desktops, laptops, peripherals, and enterprise applications Cloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint management Networking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA or equivalent certified Security & Compliance: Familiarity with endpoint protection tools (e.g. Sophos, Carbon Black), patching cycles, encryption, and identity/access management Automation & Scripting: Experience with PowerShell, Bash, or Python for automating tasks and managing configurations Application Packaging: Microsoft Intune: Knowledge and experience associated with Patch My PC, Windows Installer (MSI), PowerShell Scripting, InstallShield / WiX Toolset / AdminStudio, Linux & macOS, Mobile Platforms (iOS/Android), Active Directory & Group Policy Experience with remote support tools. Proficiency in Azure Active Directory and Group Policy Support. Ability to lift and transport equipment. Mobility to access various office areas, including under desks and in server/Comms rooms. May require occasional after-hours support for critical issues or scheduled maintenance. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: [EM1]Please add the email address for the lead recruiter TLNT1_NI

Production Support Team Lead - Belfast (Hybrid) Our client is a world-leading provider of market infrastructure, connecting clients to global financial and commodities markets through data, liquidity, and electronic trading solutions. Operating across more than 60 offices in 27 countries, they are one of the largest organisations of their kind in the world. They are looking for a Production Support Team Lead to join their Belfast office. The team provides Level 2 support for a large estate of trading applications, operating in a high-profile, business-facing environment. This is a hands-on technical leadership role, and the successful candidate will serve as the local escalation point for production issues whilst leading a small but critical Belfast-based team through a period of significant change. A background in financial services or fintech is strongly preferred. What You'll Do Lead and manage the Belfast-based Level 2 support team within a global production function spanning the UK, US, and Manila. Take ownership of change management activity, including CAB processes, change review cadence, and weekend change execution. Manage Incident, Problem, and Change Management across trading application stacks in both cloud and on-prem environments. Act as the escalation point for complex production issues, providing deep-dive analysis and working closely with EMEA and US teams. Drive automation initiatives using scripting tools (Python, PowerShell, Bash, Perl, SQL) to reduce manual effort and improve operational efficiency. Support the team's transition to cloud, with the environment moving towards approximately 90% cloud coverage. Monitor and administer application performance, with exposure to observability tooling (currently transitioning from AppDynamics to Grafana). Produce clear documentation including runbooks, troubleshooting guides, and installation procedures. Coach and develop the team, manage performance, and maintain a healthy working culture under a demanding operational rota. Experience Proven experience leading a Level 2 production support team (L1 management experience alone will not be sufficient). Strong technical skills across Windows Server and Unix/Linux environments. Solid SQL skills (T-SQL, SSMS) and working knowledge of networking tools. Hands-on experience with change management processes and tooling (CAB, ITIL-based frameworks). Scripting experience in PowerShell, Bash, or Perl. Familiarity with monitoring and observability platforms, and automation tooling such as Ansible, Jenkins, or TFS. Experience supporting applications in cloud environments (AWS, Kubernetes/EKS preferred). Nice to Have Knowledge of HTML, JavaScript, or CSS. Exposure to CI/CD pipelines and DevOps practices. Database optimisation experience. Please apply now if you meet the above criteria, or contact Andrew Harrison directly. Skills: Windows Linux Unix SQL Networking Scripting ITIL Benefits: Work From Home TLNT1_NI

Your new company Your CompanyOur client is one of the UK's leading communications providers, delivering connectivity and technology solutions to consumers, businesses, and the public sector. With a strong focus on innovation, AI-driven transformation, and customer excellence, our client is committed to simplifying operations and building the networks of the this organization means being part of a purpose-driven organisation that connects for good, supporting customers, communities, and businesses while shaping the future of digital infrastructure. Your RoleAs a Senior Networks Operations Engineer, you will take ownership of the technical health and performance of live managed services, ensuring stability, security, and continuous improvement across complex customer environments. You will act as the key technical point of contact during the service lifecycle, working closely with customers, internal teams, and third-party suppliers to manage incidents, assess in-life changes, and drive service optimisation. Key responsibilities include: Owning end-to-end service performance and ensuring customer outcomes are protected Leading complex incidents through to resolution, coordinating cross-functional teams Assessing technical changes, risk, and impact, and communicating clearly to stakeholders Driving improvements in resilience, performance, and service quality Managing technical estate risks including capacity, vulnerabilities, and end-of-life Building strong relationships with customers and partners, influencing through technical expertise What You Need to Succeed To be successful in this role, you will bring a strong blend of technical expertise, operational leadership, and stakeholder engagement: Proven experience supporting 24/7 managed services environments across networking technologies Strong incident management and operational leadership capability Deep understanding of end-to-end service architecture and dependencies Ability to assess risk and make informed technical governance decisions Experience working with multiple suppliers and third-party vendors Strong communication and stakeholder management skills Essential: Professional/Specialist level technical accreditation (or equivalent) Knowledge of ITIL practices Eligibility to obtain required security clearances (SC, NPPV, etc.) Desirable: Experience with technologies such as Cisco, Aruba, Juniper, Fortinet, AWS, Azure, Nutanix or similar Exposure to automation, monitoring, and observability tooling What You Will Get in ReturnIn return, you will join a market-leading organisation where your expertise directly impacts large-scale, business-critical services. Opportunity to work on complex, high-impact customer environments Exposure to cutting-edge networking and cloud technologies A collaborative and supportive culture focused on continuous improvement Clear career progression within a large, forward-thinking organisation Competitive salary and benefits package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: network cisco aruba fortinet Benefits: 65000 TLNT1_NI

Cisco Network Engineer> Belfast> Up to £58,000 - £65,000 + 10% Bonus> 10% Company Pension + Share Schemes + Excellent Benefits> Hybrid Working | 3 On Site | 2 Remote Eligibility for Security Clearance (SC) and Police Personnel Vetting (PPV3) is required. Applicants must have a minimum of 5 consecutive years' UK residency or working history. ROLE OVERVIEW This is a deep, hands-on network engineering role, not an infrastructure or cloud IT role. Our client, one of the UK's most established communications and technology businesses, is looking for a CCNP level Cisco network engineer to become the technical authority on a live, business-critical managed service running 24x7x365 for a high-profile UK enterprise customer. You'll lead the troubleshooting on the toughest incidents on complex data networks, lead the room when P1s hit, and own the customer relationship face-to-face, including the difficult conversations when things go wrong. This isn't a NOC ticket-queue job, and it isn't a step away from the tools into management. It's the blend in between: 3rd line depth, P1 leadership, and customer ownership. Cisco network engineering is the non-negotiable baseline; Aruba is a growing part of the estate and full training will be provided. If you're a hands-on CCNP engineer ready to be the authority on a service, this is worth a conversation. KEY RESPONSIBILITIES • Lead hands-on technical troubleshooting of complex incidents on live data networks, routing and switching, • Own the technical health of the live service end to end, ensuring changes, incidents and improvements protect customer outcomes, • Lead P1 and major incidents to resolution, coordinating multiple teams and challenging delays or unclear ownership, • Assess complex in-life changes and represent the technical position confidently at change boards, • Act as the main technical point of contact, building trusted face-to-face relationships with the customer, suppliers and internal teams, • Actively manage the technical estate, identifying capacity limits, end-of-life risks and vulnerabilities, • Challenge current designs and propose improvements that increase performance and resilience SKILLS AND EXPERIENCE REQUIRED • Strong, current, hands-on Cisco network engineering: CCNP-level routing and switching (or demonstrable equivalent depth), with recent troubleshooting of complex incidents on live networks, • Proven experience technically supporting a 24/7 live managed customer solution, working with third parties and suppliers, • Comfortable leading P1 situations: calm, authoritative and decisive, • Credible in front of senior customer stakeholders, navigating difficult conversations without losing the relationship, • Strong working knowledge of ITIL practices, • Ability to obtain and hold all required clearances (SC, NPPV, etc.) DESIRABLE BUT NOT ESSENTIAL • Aruba, or complementary technologies (Juniper, Fortinet, SD-WAN), • Automation and observability: tooling, dashboards, alert tuning, runbooks, • Commercial awareness of SLAs, OLAs and service obligations ABOUT THE COMPANY One of the UK's most established communications and technology businesses, serving enterprise and public-sector customers with mission-critical networks and managed services. It invests heavily in research and development, career development and world-class training: the kind of environment that accelerates a technical career. BENEFITS • 10% on-target annual bonus, • 10% company pension scheme, • Company share saving schemes, • 25 days annual leave plus bank holidays, increasing with service, • World-class training and development opportunities, • Wide range of flexible benefits, • Hybrid working: 3 days on site, 2 days remote keywords: network engineer, cisco network engineer, ccnp, ccnp enterprise, cisco routing and switching, routing protocols, bgp, ospf, ccie, third line network engineer, network troubleshooting, data network engineer, lan, wan, technical operations authority, itil, incident management, managed services, 24/7 support, sc clearance, nppv, cisco, aruba, juniper, fortinet, sd-wan, belfast, telecoms JBRP1_UKTJ

IT Systems Manager A fantastic opportunity for an IT systems, SaaS platforms and ICT Helpdesk professional to manage cloud-based systems, user administration, digital governance and Microsoft 365 support. If you’ve also worked in the following roles, we’d also like to hear from you: SaaS Systems Manager, IT Service Manager, Business Systems Manager, Application Support Manager, Digital Systems Manager, IT Platforms Manager, ICT Manager, This job is officially known within the organisation as a Digital Systems & ICT Manager SALARY: £50,000 to £58,000 per annum + Benefits LOCATION: Hybrid Working. Your time split between working from home and the office in Sydenham. There will also be a requirement to travel to other offices within the Borough of Lewisham when required JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Manager with experience managing digital systems, SaaS platforms, Microsoft 365, ICT coordination and service desk operations. As the IT Systems Manager you will oversee the day-to-day management, governance and continuous improvement of the organisation’s digital ecosystem, helping teams use business systems effectively and securely. Working as the IT Systems Manager you will coordinate the ICT and SaaS Helpdesk function, manage supplier relationships, support onboarding and offboarding, and drive digital capability across the organisation. DUTIES Your duties as the IT Systems Manager include: • Digital Systems Management: Manage the organisation’s portfolio of SaaS platforms and cloud-based business systems end-to-end, • ICT and SaaS Helpdesk: Oversee the support function, coordinating requests, priorities and service delivery, • User Administration: Coordinate onboarding, offboarding, permissions and system access across digital platforms, • Systems Governance: Maintain accurate operational records, documentation and digital governance processes, • Supplier Management: Work with suppliers, vendors and Managed Service Providers to support smooth system performance, • Continuous Improvement: Identify opportunities to improve workflows, processes, systems usage and staff experience, • Staff Support and Training: Provide guidance, support and digital training to help colleagues use systems confidently, • Microsoft 365 Support: Support effective use of Microsoft 365 and other cloud-based tools across the organisation, • Operational Priorities: Manage multiple systems, activities and service requests within a fast-paced environment CANDIDATE REQUIREMENTS ESSENTIAL • Relevant Qualification: Undergraduate degree or equivalent in a related discipline, • Digital Operations Experience: Previous experience in digital operations, business systems, SaaS administration, ICT coordination or a similar operational digital environment, • Systems Management: Proven experience managing digital systems, SaaS platforms or business systems within an operational environment, • Helpdesk Coordination: Experience coordinating a helpdesk, service desk or digital support function, • User Administration: Experience coordinating onboarding, offboarding and user administration processes, • Staff Support: Experience delivering staff support, guidance or training, • Microsoft 365 Knowledge: Strong digital literacy across Microsoft 365 and cloud-based systems, • Supplier Liaison: Experience working with suppliers or Managed Service Providers, • Organisation Skills: Ability to manage multiple priorities, systems and operational activities simultaneously, • Attention to Detail: Strong attention to detail with the ability to maintain accurate operational records, • Operational Mindset: Comfortable working in a fast-paced operational environment DESIRABLE • Professional Certifications: Microsoft 365, ITIL Foundation or Salesforce Administrator certification, • Project Platform Experience: Experience with Asana, ticketing tools or project management platforms, • Digital Transformation: Qualification or training in digital transformation, business systems, process improvement, project coordination or change management, • Automation Tools: Exposure to Power Automate or similar workflow automation tools, • Sector Experience: Experience within supported housing, social care, healthcare, charity or other regulated sectors, • Salesforce Knowledge: Experience using or administering Salesforce, • Microsoft Administration: Familiarity with Microsoft Intune or Entra ID, • Digital Governance: Knowledge of GDPR, SaaS governance and digital governance principles, • Knowledge Resources: Experience creating knowledge bases, SOPs or digital training resources BENEFITS • Healthcare & Wellness: Health cash plans, Employee Assistance Programme, wellness and discount perks, • Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme, • Holidays & Time Off: up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave e.g. time off for birthday or moving home, • Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave, • Family & Parenting: Generous maternity and paternity leave, paid parental leave, • Welfare & Wellbeing: Mental well-being days, sick pay scheme, team building activities, • Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14805 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Sydenham, South East London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

A major technology services organisation is building a new operational command capability in Belfast and is seeking experienced Senior Major Incident Managers to help lead and shape the function. These positions will work closely with the Head of Major Incident Management, taking ownership of high-profile incidents while helping to drive operational excellence, service improvement and best-practice adoption across the wider Major Incident Management team. This is a leadership-focused role suited to professionals who have significant experience owning critical incident response processes, managing senior stakeholder communications, mentoring incident teams and influencing service delivery outcomes. What's on Offer Salary up to £67,500 - D.O.E On-call allowance and additional payments 5% matched pension scheme Uncapped paid certifications and training Opportunity to help build and shape a new Belfast Command Hub High levels of ownership and influence within a growing operational function Monday to Friday shift pattern within a 07:0019:00 operating window (7.5 hour days) What You Need Extensive hands-on Major Incident Management experience within complex enterprise environments Demonstrable experience owning and leading high-severity incidents from initiation through resolution Proven leadership experience managing, mentoring or developing Incident Managers and response teams Strong stakeholder management skills with the ability to communicate confidently at senior and executive levels Experience driving service improvement initiatives and operational best practices Strong understanding of ITIL-aligned Incident Management processes Eligible to obtain UK SC Security Clearance TPBN1_UKTJ

Key qualifications include significant experience in complex IT environments, familiarity with ITIL processes, and strong leadership capabilities.

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position.In this role, you will be responsible for managing the full lifecycle of IT projectsensuring delivery on time, within budget, and to a high-quality standard.You will work cl

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

BSNI have an excellent opportunity for our distribution client based in Lisburn for forklift drivers.Every 1 in 4 Saturdays a requirement for both shifts, you can work this as extra time or take a day off during the week.Overtime paid at time and a half.Operate forklift equipment safely and efficien

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Project Manager - Nationwide Projects (UK & Europe).Car Allowance / Company Vehicle + Expenses.UK-based with nationwide travel (occasional European projects).I am currently representing a well-established specialist contractor based in West Lancashire, operating across the commercial construction se

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.As part of the DFS group, we deliver for our group brands - D

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Join Yodel by InPost - Deliver More & Earn More.Yodel is now part of the InPost family, connecting you to one of the UK's largest parcel delivery networks.Every week, we deliver millions of parcels across the UK - including to over 10,000 convenient parcel lockers.We're looking for Self-Employed Cor

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Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

About The Sofa Delivery Company.At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.As part of the DFS group, we

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About The Sofa Delivery Company.At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy.Thats why were on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.As part of the DFS group, we

Imperial Recruitment Group are delighted to announce we are working on a retained basis with MGT Teesside to appoint an IT Systems Implementation Manager at TeesREP Biomass Power Plant on a Fixed Term contract basis.Job title: IT Systems Implementation Manager.Type: 12 months + FTC (Fixed Term Contr