Itil jobs in UrmstonCreate job alerts

Job Title: Junior Service Delivery Analyst Location: Manchester/Stoke About the Role: The Junior Service Delivery Analyst supports the Service Delivery function by assisting in the governance, coordination, and reporting of IT services to maintain service quality and operational stability. This role is a development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement activities, building capability and experience across the service lifecycle. Key Responsibilities: Service Delivery Support • Support day-to-day Service Delivery activities across live services., • Assist Analysts in maintaining service governance, controls, and documentation., • Act as an operational support function during service issues and escalations. Incident & Major Incident Support • Support coordination of Incidents and Major Incidents, including tracking actions and timelines., • Assist with stakeholder communications and incident documentation., • Support post-incident reviews by collating information and actions. Change & Governance Support • Assist with Change Management administration, including logging RFCs and maintaining change schedules., • Support CAB preparation through agenda packs, minutes, and action tracking., • Carry out quality checks on change records and supporting documentation. Reporting & Management Information • Produce and maintain routine service performance reports (KPIs, SLAs, volumes)., • Update dashboards and service tracking logs., • Assist in identifying service trends and recurring issues for senior review. Continuous Improvement & Learning • Support service improvement initiatives through data gathering and analysis., • Participate in process reviews and improvement activities., • Develop knowledge of ITIL practices and the IT service lifecycle. About you: • Strong attention to detail and organisational skills., • Good written and verbal communication skills., • Analytical mindset with the ability to work with data and reporting., • Proactive, reliable, and willing to learn., • Ability to follow defined processes and governance frameworks., • Awareness of customer and user experience within service environments Essential • Interest in IT services, service management, or operational delivery., • Ability to work effectively in a structured, process-driven environment., • Experience producing reports, maintaining logs, or working with service data., • Strong time management and prioritisation skills. Desirable • Exposure to IT service environments (e.g. service desk, operations, analyst role)., • Basic understanding of ITIL concepts or working towards ITIL Foundation., • Experience using IT service management or ticketing tools.

SQL DBA - MS SQL/SQL Server - Azure Cloud - 6 months - Manchester onsite - SC Clearance I have an immediate opportunity for an experienced SQL DBA to join a busy client in Manchester. You will be tasked to maintain stable, secure and high-performing database environments across multiple stages of the delivery life cycle. Due to the nature of the client and urgency of the role, successful candidates will ideally hold active SC clearance and can work Full time onsite in their Manchester offices. I am keen to speak with candidates who have: • Strong experience with Microsoft SQL Server/MySQL, • Strong skills in T-SQL, including stored procedures and triggers., • Experience of on-prem and Azure cloud platforms, • SSIS experience, including creating, maintaining and deploying packages., • Knowledge of Power BI Report Server, including troubleshooting access and performance, upgrades and SSL certificate installation., • Basic working knowledge of SCOM and/or Azure Monitor., • Experience working with ServiceNow or a similar ITIL-based system., • Preferred certifications: Microsoft Certified Azure Database Administrator Associate and ITIL Foundation. Interested? Apply now for immediate consideration!

SQL DBA Lead - Manchester - 6 months+ One of our Blue Chip Clients is urgently looking for a SQL DBA Lead. Please find some details below: Clearance required: BPSS + SC equivalent account specific vetting requirements IR35 Status: PAYE via Umbrella company only Job Description: SQL Database Administrator Role Context The SQL DBA will act as a subject matter expert for Azure and on-prem Microsoft SQL Server and MySQL environments. The role supports enterprise-level database operations across production, UAT, and development environments, ensuring performance, availability, and security. This role will be based full time in the Manchester secure room. Key Responsibilities • Administer and maintain MS SQL and MySQL databases, including clustering, replication, backups, and performance tuning., • Provide third-line support and resolve incidents via call management systems., • Perform planned releases, patching, and upgrades across environments., • Monitor and optimise database performance, including space management and alert log checks., • Mentor junior DBAs and contribute to knowledge sharing across the team. Skills and Experience Required Well versed in Microsoft SQL Server (2016 onwards) Significant experience with T-SQL, stored procedures, triggers Experience with Azure VM's, Windows Server and Azure DevOps SSIS - experience in creating, maintaining and deploying packages through SQL Server Integration Services Power BI - knowledge of Power BI report server, and an ability to troubleshoot issues around access and performance issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have: Powershell Qualifications • Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred)., • ITIL Foundation certification (preferred). Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

The Opportunity We are recruiting for an experienced Oracle Financials & Procurement Consultant to join a growing ERP consulting practice. This role will focus primarily on delivering Oracle Application engagements, alongside supporting a range of project-based initiatives. The successful candidate will combine strong functional consulting expertise with solid technical capability and be comfortable working directly with clients to deliver high-quality support and advisory services. Key Responsibilities • Provide functional and technical consulting expertise across Oracle E-Business Suite Financials and Procurement modules., • Deliver support and enhancement services within managed service environments., • Investigate, troubleshoot and resolve application issues., • Work closely with clients to understand business requirements and recommend effective solutions., • Support project delivery activities including system improvements, upgrades and implementations., • Produce and maintain high-quality documentation and knowledge-sharing materials., • Collaborate with internal teams and stakeholders to ensure successful service delivery.Required Experience & SkillsFunctional Expertise, • Strong knowledge of Oracle Financials and Procurement modules, including iProcurement., • Excellent understanding of end-to-end finance and procurement business processes., • Sound accounting knowledge underpinning consulting and solution design activities., • Knowledge of related Oracle modules such as Order Management, Inventory, Projects or broader Supply Chain functionality would be advantageous.Technical Expertise, • Strong understanding of Oracle Financials and Procurement data structures., • Hands-on experience with Oracle development technologies including:, • PL/SQL, • Oracle APIs, • Alerts, • Workflow, • BI Publisher, • BurstingConsulting & Client Engagement, • Excellent communication, presentation and stakeholder management skills., • Proven ability to engage effectively with business and technical users., • Strong customer-focused consultancy approach., • Awareness of industry trends and best practices is beneficial.What's on Offer, • Remote/home-based working., • Opportunity to work with a diverse portfolio of clients and projects., • Exposure to both managed services and project delivery work., • Professional development and training opportunities, including support for ITIL certification where required., • A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Dein Arbeitsumfeld Als jüngstes Mitglied der Consileon Unternehmensgruppe steht die Opereon Consulting GmbH vor einer spannenden Zeit. Sei nicht nur ein Zuschauer – bei uns kannst du aktiv am rasanten Wachstum eines ambitionierten Unternehmens teilhaben und deinen Fußabdruck in der Unternehmensgeschichte hinterlassen. Und wer sagt, dass dies nicht auch dein Sprungbrett für eine Karriere auf der Überholspur ist? Wir bei Opereon bieten branchenübergreifende Lösungen für Digitalisierungsprojekte – vom Mittelstand bis zu DAX-Konzernen. In der facettenreichen Welt der IT-Projekte sind wir die Spezialisten, die Ideen in die Tat umsetzen. Deine Rolle bei uns • IT-Projektmanager Public Sektor: Als erfahrener IT-Projektmanager bist du verantwortlich für die erfolgreiche Steuerung und Umsetzung von IT-Projekten im öffentlichen Sektor., • Projektmanagement: Du planst, koordinierst und überwachst alle Aspekte der IT-Projekte unserer Kunden im öffentlichen Sektor, um sicherzustellen, dass sie rechtzeitig und innerhalb des Budgets abgeschlossen werden., • Stakeholdermanagement: Du stehst im engen Kontakt mit den Stakeholdern in den Projekten und stellst sicher, dass ihre Anforderungen und Erwartungen erfüllt werden., • Risikomanagement: Du identifizierst potenzielle Risiken und entwickelst entsprechende Maßnahmen, um diese zu minimieren und den Erfolg der Projekte zu gewährleisten., • Qualitätsmanagement: Du überwachst die Qualität der gelieferten Lösungen und sorgst dafür, dass sie den geltenden Standards und Richtlinien im öffentlichen Sektor entsprechen., • Regulatorik: Du stellst die Einhaltung von regulatorischen und gesetzlichen Anforderungen in den von dir betreuten Projekten sicher., • Teamführung: Du leitest ein multidisziplinäres Team von IT-Experten und sorgst für eine effiziente Zusammenarbeit und Kommunikation. Was wir von dir erwarten • Mindestens zehn Jahre Berufserfahrung, davon mindestens fünf Jahre Erfahrung im IT-Projektmanagement, mit erster Erfahrung im öffentlichen Sektor., • Abgeschlossenes Hochschulstudium im Bereich Informatik, Wirtschaftsinformatik, BWL oder vergleichbare Qualifikation., • Umfassende Kenntnisse im Projektmanagement, belegt durch Zertifizierungen wie PMP oder Prince2, sowie eine ITIL v4 Zertifizierung., • Sehr gute Kenntnisse im Change Management., • Sehr gutes Verständnis für die besonderen Anforderungen und Prozesse im öffentlichen Sektor., • Erfahrung in der Leitung von agilen Projekten inkl. Zertifzierung als Scrum Master ist von Vorteil., • Ausgeprägte Kommunikations- und Teamfähigkeit sowie die Fähigkeit, komplexe Sachverhalte verständlich zu vermitteln., • Unbedenklichkeit: Bereitschaft zur Durchführung der SÜ 1 oder SÜ 2 – je nach Erfordernis des Kundenprojekts., • Eigenständigkeit: Du findest dich in jedem Umfeld zurecht und kommst auch auf dich alleine gestellt hervorragend im Projekt zurecht., • Integrität: Ein hohes Maß an Integrität und ethischem Verhalten im Umgang mit sensiblen Unternehmensdaten und -informationen., • Enthusiasmus: Dass du mit Leidenschaft arbeitest und deine Kollegen und Kunden deine Begeisterung spüren können., • Motivation: Eine proaktive Einstellung und gelegentliche Reisebereitschaft, je nach Kundenanforderungen. Sechs gute Gründe für uns • Flexibilität: Wähle wann und wo du arbeitest., • Zusammenarbeit auf Augenhöhe: Bei uns zählt jeder Beitrag, unabhängig von der Hierarchie., • Aktive Gestaltung: Bringe deine individuelle Expertise in die Digitalisierungsprojekte unserer Kunden ein und erarbeite maßgeschneiderte Lösungen., • Echte Systemkompetenz: Tauche tief in komplexe IT-Systeme ein und werde zum Experten., • Rasantes Lernen: Erweitere deine Kenntnisse und Fähigkeiten in rekordverdächtiger Zeit., • Karriereperspektiven: Zeige uns, was in dir steckt und wechsle mit deiner Karriere auf die Überholspur – wir bieten dir dafür alle Möglichkeiten. Dein Kontakt Stefan Grabatin Geschäftsführer _ +49 152 22877987 Über uns Opereon ist Teil der seit über 20 Jahren am Beratungsmarkt etablierten Consileon-Unternehmensgruppe. Mit einem Personalstamm von über 500 Mitarbeitenden und einem Umsatz von 90 Millionen Euro ist die Consileon-Gruppe eines der wachstumsstärksten mittelständischen Management- und IT-Beratungshäuser. Auf unseren Rat bauen DAX-Konzerne ebenso wie Hidden Champions. Consileaner sind Teamworker, lernen mit- und voneinander und genießen den Erfolg gemeinsam. Respekt, Fairness, Menschlichkeit und Vertrauen treiben uns dabei an. Die Opereon steht in der Consileon Gruppe branchenübergreifend für operative Exzellenz und kundenspezifische Lösungen in Digitalisierungsprojekten.

We're working with a leading organisation undergoing significant digital transformation, and they're looking for an experienced Azure Platform Engineer to join their Infrastructure and Platform Engineering team. This is an exciting opportunity to help shape and evolve a modern Azure cloud environment, working with cutting-edge technologies while supporting enterprise-scale operations. As an Azure Platform Engineer, you'll play a key role in designing, building, and supporting scalable infrastructure solutions in Azure. You'll work across a broad range of technologies including SaaS, PaaS, networking, identity, storage, and security. This is a hands-on role where you'll contribute to projects, embed automation and security by design, and collaborate closely with product and development teams in an Agile environment. Key skills for the Azure Platform Engineer: • Build and maintain infrastructure using Terraform in a DevOps environment., • Drive adoption of Kubernetes (AKS) and containerised applications., • Design and manage CI/CD workflows for infrastructure deployment., • Implement observability and monitoring with Azure Monitor, Prometheus, Grafana, and Open Telemetry., • Champion security and compliance, embedding policies into IaC and CI/CD processes., • Support migrations into Azure and contribute to the platform roadmap., • Act as a subject matter expert, mentoring colleagues and liaising with external vendors when required. Key skills for the Azure Platform Engineer: • 3+ years' experience working as a Cloud Infrastructure Engineer with a strong focus on Microsoft Azure., • 6+ years in infrastructure engineering or support roles (Windows Server, Active Directory, etc.)., • Hands-on experience with Terraform and IaC in a DevOps setting., • Strong knowledge of Kubernetes (AKS) and Docker., • Familiarity with Azure hub/spoke architecture, networking, IDAM, and security best practices., • Knowledge of ITIL processes (release, deployment, change management)., • Excellent communication and problem-solving skills, with the ability to influence and lead when required. If you're an Azure specialist passionate about automation, security, and building enterprise-scale infrastructure, we'd love to hear from you.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion. Join us as IT Access Engineer and help implement, automate, secure and improve our access management solution for Nuage - Sika’s global custom-built R&D data platform! In this role you will be part of a fast-growing Global R&D Digitalization team, transforming how our global R&D function develops and working on wide range of topics - from using traditional data science techniques to optimising operational efficiency along with state-of-the-art AI solutions to identify novel construction materials. This role is designed for remote working with occassional trips to Welwyn Garden City. Your main tasks will be: • Automate and streamline communication between cloud and on-prem systems., • Manage, test and debug user access groups., • Identify and fix security vulnerabilities in the access setup., • Higher education or proven track record of relevant working experience, • 2+ years of working experience with production software in the role of Software Engineer, Software Architect, Data Engineer, Data Scientist or similar, • Excellent knowledge of Python and Java, • Strong understanding of data security principles, • Experience with REST or GraphQL APIs, • Good knowledge in least one of: Microsoft Azure, ITIL, agile work practices and/or web platform management, • Effective verbal and written communication skills, • Excellent capacity to prioritise work Preferred • HTML/JS knowledge, • RAG and Jira/Confluence knowledge Benefits: • Competitive salary, • Holiday 25 days rising to 28 days with service, plus bank holidays, • A company pension contribution of up to 10%, • Private healthcare for you, with option to add family, • Group life cover at 6x your annual salary, • Group Income Protection (PHI) We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Candidates with the relevant experience or job titles of; IT Services Manager, Senior Service Desk Engineer, Senior IT Technician, Senior IT Desk Support, IT Manager, ITIL Service Desk Manager, Senior Support Technician may also be considered for this role. Express Solicitors are seeking to appoint

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

Solutions Designer, Systems Designer, Business Systems Analyst, Technical BA, Application Designer, Systems Analyst, Technical BA, Systems Design, Guidewire, Agile, SDLC, UX, Wireframing, Prototyping, UML, ITIL, Financial Services, Insurance. Due to increased customer demand from our key clients, T

Senior Cyber Security Engineer – Manchester – Perm £60,000 – £70,000 Hybrid 1 days per week on site As our client’s Cyber Security business continues to grow, they are now looking for an experienced and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. Senior Cyber Security Engineer – Responsibility: • Carry out daily security engineering/ operation tasks under an ITIL framework, • Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business., • Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security., • Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner Senior Cyber Security Engineer – Skills: • Experience in Security Engineering, Network Security, and/or working in a Security Operations Centre (SOC)., • Hands-on knowledge of security tools and technologies, including Web Application Firewalls, SASE, access control, SIEM, antivirus, email/web security gateways, firewalls, load balancers, ACLs, and network protocols (TCP/IP, routing, switching)., • Strong grasp of security infrastructure design, IT security best practices, and system hardening., • Solid understanding of IT systems and protocols such as networks, domain management, and virtualized environments., • Holds or is working towards certifications like CISSP, SANS GCIA, CompTIA Security+, CCNA/CCNP, or similar., • Knowledge of ISO27001, Cyber Essentials, and AAF frameworks is a plus. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

Solutions Designer, Systems Designer, Business Systems Analyst, Technical BA, Application Designer, Systems Analyst, Technical BA, Systems Design, Guidewire, Agile, SDLC, UX, Wireframing, Prototyping, UML, ITIL, Financial Services, Insurance. You will define all potential options for the end-to-end

We are looking for a Service Transition Manager to join our community of tech experts in DWP Digital. Demonstrable experience of IT Service Management in an ITIL or equivalent Framework. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly

LIMA is seeking a 2nd Line Engineer to join their Service Desk team in Salford. Candidates should have proven experience with infrastructure solutions, excellent communication skills, and knowledge of ITIL practices. LIMA is committed to supporting its employees with competitive salaries and benefit

Suitable candidates will possess strong knowledge of ITIL processes and experience in high-pressure environments.

EXL in Manchester is seeking a Service Desk Analyst to deliver high-quality IT support to service users and stakeholders.

Vix Technology Group, headquartered in Manchester, seeks a proactive Service Desk Manager to lead UK and US teams.This role involves managing performance, ensuring Incident Management adherence, and fostering a customer-focused culture.The ideal candidate has 3+ years in Service Desk leadership, exp

A global technology solutions provider is seeking an experienced IT Infrastructure Engineer in Manchester to manage and improve core IT services. The role involves supporting infrastructure, cloud services, and corporate applications.

The ideal candidate should have proven experience in IT service management, strong knowledge of ITIL v4, and excellent stakeholder management skills.

Candidates should have experience in ITIL service management, strong communication skills, and proficiency in MS Office.

Role Title: SQL Database Admin Duration: contract to run until 15/01/2027 Location: Manchester, Fully onsite 5 days per week Clearance required: Active SC Clearance Role purpose / summary The SQL DBA will act as a subject matter expert for Azure and on-prem Microsoft SQL Server and MySQL environments. The role supports enterprise-level database operations across production, UAT, and development environments, ensuring performance, availability, and security. Key Responsibilities Administer and maintain MS SQL and MySQL databases, including clustering, replication, backups, and performance tuning. Provide third-line support and resolve incidents via call management systems. Perform planned releases, patching, and upgrades across environments. Monitor and optimise database performance, including space management and alert log checks. Mentor junior DBAs and contribute to knowledge sharing across the team. Skills and Experience Required Well versed in Microsoft SQL Server (2016 onwards) Significant experience with T-SQL, stored procedures, triggers Experience with Azure VM's, Windows Server and Azure DevOps SSIS - experience in creating, maintaining and deploying packages through SQL Server Integration Services Power BI - knowledge of Power BI report server, and an ability to troubleshoot issues around access and performance issues, perform upgrades and install SSL certificates Basic working knowledge of SCOM and/or Azure Monitor Experience working with ServiceNow or a similar ITIL system Nice to have : Powershell Qualifications Microsoft Certified: Azure Database Administrator Associate or equivalent certification (preferred). ITIL Foundation certification (preferred). All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

We are working on behalf of our client to recruit an experienced Network & Security Engineer to join their IT infrastructure team on a contract basis. The Role This position sits within the IT infrastructure function and focuses on the day-to-day operation and support of network and security systems. You will deliver 2nd and 3rd line support across Data Centre network and security infrastructure, handling incidents through to resolution and carrying out root cause analysis on problems. You will also build, configure and operate Data Centre technologies across live, DR and test environments, support IT change management processes, and monitor infrastructure to identify and act on performance improvements. Key Responsibilities Support the operation and maintenance of the IT infrastructure Deliver 2nd and 3rd line incident support within the Data Centre network and security environment Build, configure and operate Data Centre technologies across live, DR and test environments Manage IT problems, including root cause analysis and delivery of solutions Operate data network infrastructure, including WAN, Wi-Fi and cyber security solutions Support IT change management processes to protect the live estate Develop and maintain standards and specifications for new network deployments Monitor and optimise infrastructure performance Contribute to IT service management reporting and KPI collation Essential Skills and Experience Proven knowledge of Cisco and Fortinet technologies Experience with network monitoring tools, including SolarWinds Working knowledge of ITIL processes, including incident, problem and event management Strong prioritisation and communication skills, both written and verbal Good understanding of IT services within a corporate environment Cisco (CCNA) or Fortinet (NSE4) certification, or equivalent James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details

Prestigious opportunity with a forward thinking organisation in Greater Manchester to recruit an experienced Systems Integration Specialist to play a key role in shaping their technology landscape.This is a fantastic opportunity to sit at the heart of IT strategy, designing and delivering integration architecture that enables business transformation. You'll drive system design and integration across a complex, evolving estate supporting a roadmap that includes digital platforms, cloud adoption and modernisation of legacy systems. As our Systems Integration Specialist, you will be responsible for : - Designing and developing enterprise integration architecture and system designs Supporting delivery of the IT/IM roadmap aligned to business strategy Creating solution architecture artefacts to support delivery teams Championing best practice, governance, and continuous improvement Collaborating with stakeholders across IT, change, and business functions Influencing technical direction across a broad and evolving technology stack If you possess a combination of the following skills, then LETS TALK! Proven experience in enterprise/system integration architecture Experience working within medium to large, complex IT environments Strong understanding of cloud, digital applications, and legacy integration Experience with enterprise architecture frameworks (e.g. TOGAF, Zachman) Knowledge of integration and architecture patterns across: ERP, CRM, ESB Azure & cloud platforms Emerging technologies (AI, IoT, RPA) Strong stakeholder engagement and influencing abilities Strategic thinking with hands on architecture capability Ability to balance business needs, budget, and technical direction Knowledge of the following is advantageous but not essential: - Degree in IT/STEM or equivalent experience Certifications such as TOGAF, Agile, PRINCE2, ITIL or similar Vendor certifications (e.g. Microsoft, Oracle) In return, you will be rewarded with ongoing career development, flexible hybrid working and an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Prestigious opportunity with a forward thinking organisation in Greater Manchester to recruit an experienced Systems Integration Specialist to play a key role in shaping their technology landscape.This is a fantastic opportunity to sit at the heart of IT strategy, designing and delivering integration architecture that enables business transformation. You'll drive system design and integration across a complex, evolving estate supporting a roadmap that includes digital platforms, cloud adoption and modernisation of legacy systems. As our Systems Integration Specialist, you will be responsible for : - Designing and developing enterprise integration architecture and system designs Supporting delivery of the IT/IM roadmap aligned to business strategy Creating solution architecture artefacts to support delivery teams Championing best practice, governance, and continuous improvement Collaborating with stakeholders across IT, change, and business functions Influencing technical direction across a broad and evolving technology stack If you possess a combination of the following skills, then LETS TALK! Proven experience in enterprise/system integration architecture Experience working within medium to large, complex IT environments Strong understanding of cloud, digital applications, and legacy integration Experience with enterprise architecture frameworks (e.g. TOGAF, Zachman)Knowledge of integration and architecture patterns across: ERP, CRM, ESB Azure & cloud platforms Emerging technologies (AI, IoT, RPA) Strong stakeholder engagement and influencing abilities Strategic thinking with hands on architecture capability Ability to balance business needs, budget, and technical direction Knowledge of the following is advantageous but not essential: - Degree in IT/STEM or equivalent experience Certifications such as TOGAF, Agile, PRINCE2, ITIL or similar Vendor certifications (e.g. Microsoft, Oracle) In return, you will be rewarded with ongoing career development, flexible hybrid working and an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Business Analyst Location: Manchester – 2–3 days on site Salary: £41,000 + excellent benefits Type: Full-time, Permanent We’re looking for an experienced IT Business Analyst to support a range of digital, technology, and service improvement projects within a public sector environment. You’ll work closely with stakeholders, project teams, technical specialists, and suppliers to gather requirements, document business needs, and support the delivery of effective change. The role will suit someone confident working in structured, governance-led environments where quality, value for money, and service outcomes are key. You’ll also help guide BA activity across projects, including working with contractors and external suppliers to ensure consistent standards and high-quality delivery. Key responsibilities include: Gathering, analysing, and documenting business requirements. Supporting IT, digital, and service transformation projects. Creating work packages, process documentation, user stories, and requirements specifications. Working with stakeholders across operational, technical, and senior leadership teams. Supporting benefits tracking, quality assurance, budget monitoring, and project governance. Contributing to enterprise architecture and best-practice BA standards. Supervising or guiding BA teams, contractors, and suppliers where required. We’re looking for someone with: Proven Business Analysis experience across IT, digital, or change projects. Experience in public sector, government, local authority, healthcare, education, blue light, housing, or another regulated environment. Strong stakeholder engagement and requirements gathering skills. Experience working with suppliers, contractors, or wider project teams. Knowledge of BA tools, project governance, benefits realisation, and service improvement. PRINCE2 or equivalent project experience. ITIL Foundation V4. Strong MS Office and SharePoint skills. This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public service transformation while developing their career in a supportive, collaborative environment

Lead Developer – CRM & Power Platform Salary: £57,528 - £64,750 per annum, pro rata Location: Manchester Vacancy Type: Permanent Closing date: 28/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don’t delay your submission. Main duties of the job This is a senior hands-on leadership role, requiring deep specialist expertise, strong technical decision-making, and the ability to guide teams in delivering secure, high-quality solutions. You will shape delivery standards, influence architectural direction, and ensure solutions meet organisational, NHS and statutory requirements. What you will do/bring to the role Lead the design and development of Microsoft Power Platform business solutions built with Dynamics 365, Dataverse, Power Apps, Power Automate, CoPilot Studio, M365, Azure Work within agile delivery teams with product owners, architects, engineers, and business stakeholders to translate complex needs into effective technical solutions. Ensure live services are operated and supported effectively in line with ITIL principles and processes Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements Mentor and support developers and technical specialists, helping to build capability and technical excellence across the engineering community. Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master’s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Eg Dynamics 365 Functional Consultant (Sales) Power Platform Functional Consultant Desirable Copilot Studio certification Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin the nationally relied-upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension – Secure your future with one of the most rewarding pension schemes in the UK Flexible working – Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts – Save on shopping, dining and more with a Blue Light Card Time to recharge – Start with 27 days’ annual leave plus bank holidays Inclusive staff networks – Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud – we celebrate diversity * Tailored development – Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application

Endpoint Specialist to join a fast-paced IT environment supporting a multi-site, multi-domain organisation. Key Responsibilities Deploy and maintain software across the end-user estate using Microsoft Intune Manage software updates, patching, and auto-update strategies to improve security and compliance Provide 3rd line support for software-related incidents Use Microsoft Defender to identify and remediate vulnerabilities Plan, test, and implement secure software updates and changes Collaborate with internal teams and vendors on software roadmaps and licencing compliance Ensure all solutions are delivered to meet customer needs and SLA targets Support infrastructure design and optimisation for software deliveryKey Skills & Experience Strong scripting skills (PowerShell, VBScript) Proven experience with Microsoft Intune for application packaging and deployment Hands-on experience with Microsoft Defender vulnerability management Knowledge of MSIX App Attach Solid understanding of change management processes (risk, testing, rollback, documentation) Experience in ITIL/SLA-driven environments Excellent problem-solving, customer service, and time management skills Ability to work effectively under pressure and across multiple teamsRequirements Eligibility to pass BPSS and SC security clearance Experience working in a customer-focused IT support environmentWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company An international Law Firm that provides legal services to corporate and public sector clients globally. Your new role The IT Project Manager will be involved in leading the delivery of business-critical technology and change initiatives aimed at improving operational efficiency and customer experience. The post holder will be responsible for planning and executing projects end-to-end, managing budgets, timelines, risks, vendors and internal/external stakeholders, while ensuring alignment across business functions such as Legal Operations, HR, and Finance. Key Responsibilities: Lead the end-to-end delivery of business and technology change initiatives, ensuring alignment to strategic objectives. Manage multiple concurrent projects, maintaining control over scope, timelines, budgets, and risks. Engage and influence senior stakeholders, providing clear updates on progress, issues, and outcomes. Collaborate with cross-functional teams to ensure successful project delivery and business alignment. Oversee vendor relationships, ensuring delivery against agreed milestones, quality standards, and contracts. Support change management activities, including communications and training, to drive successful adoption of new solutions. What you'll need to succeed Reporting into the Head of Technology, they are seeking someone from a professional services background with proven experience delivering IT infrastructure and SaaS based projects, who can manage multiple priorities simultaneously and can deal with demanding stakeholders. Essential Requirements: Proven experience delivering end-to-end IT and business change projects, across infrastructure, applications, cloud and digital transformation Strong ability to manage multiple projects simultaneously while maintaining control over priorities and deadlines Excellent stakeholder management and communication skills, with experience engaging senior leadership Demonstrated experience working collaboratively with cross-functional teams to achieve shared outcomes Solid understanding of project governance, including planning, budgeting, risk management, and reporting Experience managing third-party vendors, ensuring delivery to agreed standards, timelines, and contractual commitments Strong working knowledge of Microsoft technologies, including Windows Server, 365 & Azure services Awareness of ITIL Service Management practices and IT Architecture / Design processes (e.g. TOGAF) Relevant certifications (e.g., Prince2, PMP, MSP) are highly desirable What you'll get in return You can expect a salary in the region of £65,000 to £70,000 (DoE) along with a range of financial rewards, flexible working options, health and wellbeing support, and learning and development opportunities. *Please only apply if you have demonstrable Project Management experience working in a complex professional services environment, dealing with demanding stakeholders, delivering a range of IT and business-related change projects and live within a commutable distance to Manchester (office based 1 to 2 times a week). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Lead Developer - CRM & Power Platform Location: Manchester Salary: £57,528 - £64,750 per annum, pro rata Vacancy Type: Permanent Closing date: 28/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close adverts early should we receive sufficient applications, so please don't delay your submission. Main duties of the job This is a senior hands-on leadership role, requiring deep specialist expertise, strong technical decision-making, and the ability to guide teams in delivering secure, high-quality solutions. You will shape delivery standards, influence architectural direction, and ensure solutions meet organisational, NHS and statutory requirements. What you will do/bring to the role • Lead the design and development of Microsoft Power Platform business solutions built with Dynamics 365, Dataverse, Power Apps, Power Automate, CoPilot Studio, M365, Azure Work within agile delivery teams with product owners, architects, engineers, and business stakeholders to translate complex needs into effective technical solutions. Ensure live services are operated and supported effectively in line with ITIL principles and processes Build backlogs to support live service maintenance and delivery, including non functional and functional upgrades and enhancements Mentor and support developers and technical specialists, helping to build capability and technical excellence across the engineering community. Person specification Essential: • Holds highly developed specialist knowledge and expertise acquired through master's degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Eg Dynamics 365 Functional Consultant (Sales) Power Platform Functional Consultant Desirable • Copilot Studio certification Working for our organisation The Engineering team at NICE designs, builds, and runs the digital services that underpin the nationally relied-upon health and care guidance used by millions of people. The team creates secure, reliable software that supports both internal guidance production and public-facing services such as the NICE website, BNF, and Clinical Knowledge Summaries. Engineers work collaboratively in multidisciplinary teams, applying DevOps and secure by design principles to continuously improve live services and deliver meaningful digital outcomes. We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment. We are passionate and proud of the work we do and the impact we make. NICE offer: • Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK Flexible working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts - Save on shopping, dining and more with a Blue Light Card Time to recharge - Start with 27 days' annual leave plus bank holidays Inclusive staff networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity * Tailored development - Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please proceed through the following link to be redirected to our website to complete your application. https://www.healthjobsuk.com/job/v8055140

IT Onsite Technician Manchester- fully on site £29K - 35K An experienced IT Technician is required for our legal client. The successful candidate will provide hands-on technical support in the Manchester office. You'll support users, maintain IT hardware and infrastructure, and help ensure systems remain available and reliable. Responsibilities- On-site deskside and hardware support Managing IT assets, device builds, refreshes, and repairs Resolving and logging incidents via a ticketing system Supporting meeting rooms, AV, and video conferencing Assisting with server, storage, and network hardware Daily hardware and environment checks Supporting projects and occasional out‑of‑hours workExperience required- Broad software application skills desired. Demonstrated ability to master new software applications and technologies. Prior experience with a ticketing system strongly preferred. Proficiency in network skills. Must have at least 2+ years' experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous. Knowledge of AV systems and telecommunications would be beneficial.A great opportunity for someone who enjoys a varied, hands‑on IT support role in a professional on‑site environment

Solutions Specialist £45,163.53 per annum Manchester - Agile Full Time, Permanent Closing Date: 23 rd June 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Solutions Specialist to join us! Youll design, build and test IT solutions to meet business needs that are aligned to the agreed IT strategy and reference architecture. You will work in conjunction with other IT colleagues and business teams within One Manchester to successfully transition into business and IT operations. What were looking for: Relevant IT qualifications such as CITP (Chartered IT Professional) ITIL 4 Foundation or higher, with experience working within an ITSM-structured environment. Experience of working in similar roles within other organisations with complex IT services, several hundred users and multiple business critical applications In-depth knowledge of housing management and related applications especially Aareon QL, Aareon 1 st Touch and DRS Experience of administrating, supporting and developing the use of housing management and related systems An understanding and experience of working with systems, processes and data and their presentation to meet requirements of all areas of the business and stakeholders. Good awareness of Information Security threats and mitigations. Why take up the challenge with One Manchester? This really is a great place to work. Weve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, were rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, wed love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. Thats not to say its not one our key priorities, its simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. Were constantly evolving as a business to ensure were supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. TPBN1_UKTJ

SQL Database Administrator Location: Manchester (fully on-site - secure office) Rate: up to £500 per day inside Engagement Type: PAYE via Umbrella only Working Model: 5 days on-site BPSS + SC equivalent account specific vetting requirements Your new role You will join a high-performing team as a SQL Database Administrator, acting as a subject-matter expert across both Azure and on-premise Microsoft SQL Server and MySQL environments. This role will see you supporting enterprise-scale database platforms across production, UAT and development environments, ensuring optimal performance, availability and security.Due to the nature of the environment, this position is based full-time on-site within a secure facility in Manchester. What you'll be doing Administering and maintaining MS SQL Server and MySQL databases Managing clustering, replication, backups and performance tuning Providing 3rd line support and resolving incidents via call management systems Delivering planned releases, patches and upgrades across environments Monitoring and optimising database performance, including storage and alerting Supporting space management and proactive system health checks Mentoring junior DBAs and contributing to wider team knowledge sharing What you'll need to succeed Strong experience with Microsoft SQL Server (2016 onwards) Advanced knowledge of T-SQL, stored procedures and triggers Experience working with Azure VMs, Windows Server and Azure DevOps Hands-on experience with SSIS (package development, deployment and maintenance) Working knowledge of Power BI, including troubleshooting performance and access issues Familiarity with monitoring tools such as SCOM and/or Azure Monitor Experience using ServiceNow or similar ITIL-based ticketing systems Qualifications Microsoft Certified: Azure Database Administrator Associate (or equivalent) - desirable ITIL Foundation - desirable What you'll get in return Opportunity to work within a secure, enterprise-scale environment Exposure to both cloud and on-premise database technologies Collaborative team environment with opportunities for knowledge sharing Engagement with a globally recognised consultancy What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

IT Support Engineer | Manchester | 3 months My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: · Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network. · Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. · Diagnose and resolve network connectivity and troubleshooting issues. · Contribute to technology updates and develop ITIL best practices. · Providing support with additional IT projects. IT Support Engineer Experience/Technologies: · Understanding of Windows 10/11 operating system – Administration and support · Microsoft Stack including Office 365 and Intune – Administration and support · Active Directory – Administration and management · Using ticketing system to respond to portal requests – User support · Communication and interpersonal skills. The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment

As an IT Onsite Technician, you will install, maintain, and repair computer systems and equipment. You will also provide routine technical support and checks assisting the wider teams to ensure the continuous availability of the IT network, infrastructure, and equipment within the SLA’s. Key internal relationships: Head of IT Service Delivery, IT Support Manager Based: Manchester - On Site Hours 35 About the role Responsible for asset control and stock ordering of devices as required. Assist users with hardware issuing or replacement as required. Responsible for ensuring that issues and support requests are resolved within defined SLA. Responsible for ensuring that issues and support requests are documented within the ITSM tool. Responsible for sending devices off to repair and liaising with the vendor Adhering to processes and procedures. Mobile phones setup. Hardware refreshes. Provide additional support to client and internal meeting rooms. Daily Backup Tape Changes. Hardware maintenance and assisted troubleshooting of Storage Controllers and Server Controllers. Replacement of Storage Disks and Server Blades as and when required. Physical daily checks of system hardware health and lights including but not limited to: MER/SER daily checks of Room Systems including Aircon, Fire Suppression and UPS Systems. Switch Upgrades, Console and Backups, some proficiency in network skills. Cable Tracing as required to troubleshoot any issues in Comms Rooms for Server/Network infrastructure. Troubleshooting with onsite wireless issues and deployments, up to and including local surveys. Chaperoning Vendors during maintenance work and tasks. Participate in project work as required, including non-business hour deployments (e.g., nights and weekends). Assisting with Video Conferencing serving our clients in the meeting rooms as required. About you Qualifications and experience BA/BS degree or equivalent preferred. Broad software application skills desired. Demonstrated ability to master new software applications and technologies. Prior experience with a ticketing system strongly preferred. Proficiency in network skills. Must have at least 2+ years’ experience with Windows operating systems and hardware in a computer support related setting; experience working in a networked environment. Working knowledge of ITIL service management and its processes is highly advantageous. Knowledge of AV systems and telecommunications would be beneficial. What’s in it for you? We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our Rewards & Benefits page on our website. Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted. About Us CMS is a Future Facing organisation of independent law firms. With 84 offices in over 47 countries and 5,800+ lawyers worldwide, we combine deep local market understanding with a global overview, giving us the ability not only to see what’s coming, but to shape it. In a world of ever-accelerating change where technology is increasingly important in the deployment of global strategies, our clear, business-focused advice helps clients of every size to face the future with confidence. We’re immersed in your world. Your interests and priorities are at the heart of what we do. Our lawyers are genuine experts in their fields, with a grasp of detail that’s second to none. Our next-generation mindset is woven into all we do. It means we can anticipate the likely challenges, accelerate our pace and create the space to develop innovative solutions. We’re diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture in which every one of our people, can maximise their potential and thrive

Applicants should have 7+ years of experience in Configuration Management with deep expertise in ServiceNow CMDB and ITIL best practices.

This role involves embedding ITIL-based practices, enhancing service management operations, and driving excellence through an offshore delivery model. The ideal candidate should have extensive experience in global IT service management, strong knowledge of ITIL frameworks, and exceptional stakeholde

Onyx-Conseil in Hart, England is seeking a Service Delivery Manager (Process Owner) with strong ITIL expertise and stakeholder management skills.

Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes.

IT Field Engineer (Entry-Level) – £100–£115 per day.Full-Time, Part-Time and Contractual Roles Available.Kickstart Your IT Career with Full Training Provided*.Are you looking to break into the IT industry but don’t know where to start? We’re recruiting Entry-Level IT Field Engineers to joi

Project Manager / Business Analyst (18 Month Fixed-Term Contract).My client is a boutique professional services firm operating within a regulated, client-focused sector, supporting individuals and businesses through complex financial situations.Alongside their core services, they are heav

We are looking for a motivated and analytical Business Analyst to join our team.In this role, you will work closely with stakeholders across the business to identify opportunities for improvement, gather and document requirements, and help deliver effective business and technology solutions.This is

Senior Residential Support Worker.A supportive children’s residential home in South East England is looking for an experienced.Senior Residential Support Worker.This is a fantastic opportunity for someone passionate about supporting young people and ready to step into a leadership role within resi

Excellent communication, stakeholder engagement, and supplier management skills are essential, as is experience working within structured service management frameworks such as ITIL.

Trainee AI Engineer - No Experience Needed!.Ready to launch a future-proof career in AI - even if you have zero experience?.We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science.Our industry-leading AI Traineeship is designed to take you

Manchester - Hybrid, 3 days a week in the office.Commutable from Stockport, Wigan, Bolton, Rochdale, Bury, Sale, Liverpool, Warrington, and Runcorn.We're partnered exclusively with a Fintech business in Manchester who've been building their own SaaS platform for a decade.It's live, it's scaling, and

Business Analyst£45,0006 Month FTCEast Midlands (Hybrid working).We are working exclusively with a large, forward-thinking organisation seeking a Business Analyst to join their Digital & Technology team.This is an exciting opportunity to play a key role in delivering impactful digital and busin

SAP Security & Implementation Engineer (SAP S/4HANA Public Cloud).Our client is looking for an experienced.SAP Security & Identity Management Engineer.SAP systems and data within an SAP S/4HANA Public Cloud environment.In this role, you’ll design and deliver secure SAP Identity Management