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My leading client has an immediate role for an experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 (Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack, alongside proven experience managing incidents across complex, integrated enterprise platforms. Are you calm under pressure, decisive in critical moments, and confident managing incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 F&O and CE platforms, ensuring minimal disruption to both business operations and patient-facing services. Key Responsibilities Own and manage the full incident lifecycle across all priority levels Act as the primary escalation point for incidents impacting D365 F&O and CE systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 and Microsoft ecosystem Provide clear, structured communication to stakeholders, including senior leadership Collaborate across technology and healthcare teams to embed best practicesAbout You You are a confident and proactive professional who thrives in high-pressure environments, with deep expertise across D365 and the wider Microsoft stack. Strong stakeholder management skills with the ability to engage at all levels Calm, methodical, and solutions-focused under pressure Highly organised with excellent prioritisation and coordination skills Strong analytical and problem-solving mindsetEssential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including: Azure services and cloud infrastructure Power Platform (Power Apps, Power Automate, Power BI) Microsoft 365 and integrated services Experience operating within healthcare, life sciences, or highly regulated environments Strong understanding of end-to-end business processes across finance, operations, and customer/patient engagement Experience managing incidents impacting business-critical and patient-facing systems Strong knowledge of ITIL frameworks, with ITIL v4 certification (or equivalent)Desirable Experience integrating D365 with healthcare systems (CQC) Knowledge of Azure integration services and data platforms Experience working in 24/7 or high-availability environmentsIf you are available immediately, please give me a call If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

We're looking for a Digital Workspace Engineer who thrives in a fast-moving environment, enjoys building relationships across the business, and takes pride in delivering brilliant end user experiences. The role is supporting 3,000 colleagues across the UK, keeping their tech running smoothly, securely, and efficiently. You will play a vital role in ensuring all user devices remain secure and compliant, identifying and resolving machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software, and application issues Administering Active Directory, including group policies Building and supporting Windows 10/11 devices, iOS/Android, Intune, Autopilot, MobileIron, and deployment tools such as PDQ Providing basic network troubleshooting (TCP/IP, WAN/LAN) Assisting with patching and maintaining network equipment Getting involved in small-scale project work with our Direct Delivery teamExperience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands on experience across Microsoft workspace technologiesAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Applicants should have 7+ years of experience in Configuration Management with deep expertise in ServiceNow CMDB and ITIL best practices.

This role involves embedding ITIL-based practices, enhancing service management operations, and driving excellence through an offshore delivery model. The ideal candidate should have extensive experience in global IT service management, strong knowledge of ITIL frameworks, and exceptional stakeholde

Onyx-Conseil in Hart, England is seeking a Service Delivery Manager (Process Owner) with strong ITIL expertise and stakeholder management skills.

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position.In this role, you will be responsible for managing the full lifecycle of IT projectsensuring delivery on time, within budget, and to a high-quality standard.You will work cl

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?.Join Ocado Logistics where there are bags of possibilities.It's our mission to provide an outstanding customer experience.Whilst others

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

Starting on £33,000 you will increase £1,000 each time after completing 6 and 12 months of service to £35,000 per annum.To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route.The driver will ensure

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer.Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started.Join Evri as a self-employe

Demonstrable experience of IT Service Management in an ITIL or equivalent Framework.

Somerset (2 days per week onsite).We're looking for a Marketing Manager well versed in Marketing Automation/Running Integrated Marketing Campaigns and Managing ABL activity.In this role you will take ownership of all B2B marketing campaigns across email, web, social and other digital channels using

Imperial Recruitment Group are delighted to announce we are working on a retained basis with MGT Teesside to appoint an IT Systems Implementation Manager at TeesREP Biomass Power Plant on a Fixed Term contract basis.Job title: IT Systems Implementation Manager.Type: 12 months + FTC (Fixed Term Contr

Business Development Manager / New Business Lead.Im recruiting on behalf of my client, a highly regarded IT MSP at the forefront of Data, AI & Automation, for a high-impact new business role focused on winning mid-market opportunities across managed services, cloud, security, and data.They are a top

Senior IT Project Manager Data & Reporting.Birmingham (Hybrid 3 Days On-Site Weekly).Network IT are partnering with a leading organisation to recruit a.This role will play a key part in programmes including the.It is a business-led transformation programme with significant executive visibility and

Project Manager Placement Programme No experience needed.From £38,000 to £60,000 per annum.Trainee Project Manager £38,000£60,000 Job Programme.This is a self-funded programme that leads to employment, fees apply.Complete the programme and get a job, or get your course fees back.UK Wide (Remo

Hybrid - Hampshire (2-3 days per week on-site).We're recruiting for an experienced.This is a pivotal leadership role where you'll define strategy, manage risk, and ensure the organisation maintains a strong and resilient security posture.Working in a hybrid model, you'll spend 2-3 days per week acro

Remote (UK) / Quarterly travel to Scotland.A specialist software company with a strong international reputation are hiring for a Application Support Manager to take ownership of its customer support function and drive meaningful improvements across service delivery, release management, and ITSM proc

Hybrid - Hampshire (2-3 days per week on-site + on-call rota).We're looking for an experienced.IT services across a large organisation.IT professional who can shape architecture, drive standards, and lead continuous improvement across infrastructure, systems, and cloud platforms.You'll work in a hyb

Looking for a varied, hands-on role where you can shape both IT and operations?.Job role: IT & Operations Manager.Surrey, South East England (onsite).Up to £40,000 + excellent benefits.This is a great opportunity to join a purpose-driven organisation where your work will have real impact.You will p

Ringwood, Hampshire + Hybrid home working (non-contractual).Overtime + Benefits + Company Profit Share.Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team.You will be helping to lead the deliv

Senior Support Worker - Accommodation Services.An excellent opportunity for a compassionate Senior Support Worker with safeguarding, risk assessment, care planning and trauma-informed support experience.If youve also worked in the following roles, wed also like to hear from you: Domestic Abuse Suppo

Healthcare Support Worker - 12-Hour Shifts (Complex Care).Superior Healthcare is recruiting.The client also has neurological bowel needs and requires a hoist for all transfers and safe repositioning.She is very independent and values care that protects her dignity, choice, and control.This role is i

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for confident Support Worker with a passion for delivering outstanding care to join our team at Cygnet Oaks.You’ll be wor

Specialist Behavioural Support Worker.We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Learning Disabilities Care Service in Newham.No personal care or experience required, just the right values.Want to feel valued? You'll feel at home here.Annual leave inc

Contracted Hours with overtime available.Training provided with Qualifications.Good Transport links are close to the premises (Bus Station, Train Station and Plenty of Parking Nearby).I am looking to employ a Support Worker to assist me to live an active and independent life.This role that is advert

Domestic Abuse Support Worker – Floating Support & Safe Accommodation.Permanent, Part Time (20 hours per week).Discounts in high street shops including technology and cycle to work scheme.Local and national training opportunities.Do you want to work for a company that encourages you to bring your

Monday Thursday: 8:00am 4:30pm.We are currently seeking reliable and hardworking Warehouse Operatives to join our clients busy water coolant operations team.The successful candidates will be working either on the production line or within the cleaning and descaling department, supporting the day-t

Housing Support Worker (Young People).Make a Real Difference – Become a Support Worker!.Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they'd love to hear from you!.They’re on the lo

Counterbalance & Reach Forklift Driver / Warehouse Operative.Hours: Monday to Sunday, 10:00 18:00 / 18:00-02:00 (0.We are currently recruiting for an experienced Counterbalance and Reach Forklift Driver to join our busy warehouse team.This is a fantastic opportunity for a reliable and hardworking i

Help People Live Glorious Ordinary Lives.At MacIntyre, we believe everyone deserves a life filled with friendship, choice, belonging and the opportunity to do the things that matter most to them.We're looking for caring, enthusiastic people to join our team and support people with learning and physi

We are looking for an experienced and dedicated Senior Support Worker to join our team at Willow House a therapeutic children's residential home supporting young people with emotional and behavioural needs.This is a hands on leadership role at the heart of the home.You will lead by example on shift,

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Part time (10am-4pm on Thursday or Friday).Drive (UK license- manual or automatic).Support Worker in the North Sheilds area.Do you share our belief that disability is not a barrier, and it doesnt have to stop anyone from living their best life and enjoying new and varied experiences?.Above market pa

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Sounds great, what will I be doing?.Empower a caseload of service users to manage their health and wellbeing.As part of a team, you will suppor

We are looking for permanent Night positions.Responsible for the picking of orders, according to the delivery notes, recording the pallets and loading the trucks, so the finished products can be despatched to the customers.DESPATCH TEAM LEADER/DESPATCH MANAGER.Follow Company safety policy, rules, an

Join a thriving warehouse& production team with competitive hourly rates and excellent development opportunities in Barton Upon Humber.We are looking for several Warehouse Operatives.Location: Barton Upon Humber, DN18.Experienced preferred but not essential; training provided.Shift: Monday to Friday

Bilston | Childrens Residential Care | Full-Time.Are you someone who can bring calm, consistency, and reassurance during the most vulnerable hours of a young persons day?.Bilston, supporting young people with emotional and behavioural needs within a small, relationship-led environment.This provider

Do you want to support people with mental health issues in a moment of crisis?.Are you calm, non-judgemental and able to work effectively with people experiencing distress?.If you can embody our values of.Job title: Community Support Worker (Primary Care Network).Team Leader (Complex Needs & Communi

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for a confident Support Worker with a passion for delivering outstanding care.Days,Nights and Weekends) making a positive

Shifts: Shifts start from 8:30am and end at 9pm (Sleep-ins are required).Would you like a career where you can make a genuine and positive difference?.Join our Learning Disability service, Eccles Road, as a Support Worker and help individuals live with dignity, independence, and choice.You'll suppor

We are looking for calm, resourceful and energetic Support Workers who are highly motivated, hardworking, and keen to join our team in Barnet.You will support individuals with learning disabilities and mental health needs in a proactive and holistic person-centred approach.You must be willing to emb

Senior Regulatory Business Analyst.Rate - £500 - 550 per day (Inside IR35 - Umbrella company only).Length - 4 Months Initial (will be extended).Location - The North West (hybrid, once a fortnight in the office).Sanderson are helping to support a new Basel 3.SDDT implementation for a medium sized F/

Pay: £17 per hour, Weekly or monthly options available.We are seeking caring, reliable and confident Support Workers to join a small, consistent 2:1 team supporting an adult male living independently in his own home.He has a brain injury and is a wheelchair user, requiring full personal care and sa

Helping others improve and turn their lives around – there’s no better feeling.It’s what we do for thousands of people at more than 150 sites across the UK.We are looking for a confident.Due to the genuine occupational need, we are only able to accept female applicants for this role.This is ou

Play & Youth Club Support Worker.Our client enables those with disabilities, their families, and their carers to lead fulfilling lives.They are now looking for Support Workers to join them, working part-time, seasonal and weekend hours.Joining a dedicated team, you’ll enable our client to achieve