Contractor Performance Manager
hace 15 días
West Bromwich
An experienced Contractor Performance Manager is required to join a renowned Loss Adjusters. • You will play an integral part of their Building Consultancy Division by being a vital link between a network of dedicated and experienced contractors, key clients and all relevant contacts who play a key part within the property repair stage throughout the lifecycle of a Property Claim. Key responsibilities: • Monitor contractor performance, • Manage, build, and maintain an exceptional relationship with all relevant parties who are key to the property repair process, • Carry out operational responsibility for the performance of dedicated network of contractors, • Ensure work is carried out compliantly, adheres to health and safety legislation whilst being fully customer-focused providing a first-class customer service throughout the lifecycle of the repair stage, • Carry out audits and manage complaints providing full and satisfactory resolutions About you: • Experienced in Contractor Management, Compliance, Health & Safety Legislation or Building Consultancy dealing with Property Damage Insurance Claims Repairs, • Be able to manage and oversee a network of contractors ensuring the property repair stage runs smoothly and effectively until conclusion and the property is fully restored, • Exceptional client relationship skills, being ab...