Workshop Manager
14 days ago
Dudley
Vehicle Workshop Controller – Join Our Team! Location: Dudley Motor Company Salary: Competitive, plus bonus Hours: Full-time We are looking for an experienced and highly organised Vehicle Workshop Controller to join our busy Service Department. You will play a vital role in ensuring our workshop operates efficiently, customers receive excellent service, and our technicians are supported in delivering top-quality work. Key Responsibilities: • Manage and allocate work to technicians to maximise productivity, • Oversee workshop workflow and ensure jobs are completed on time, • Liaise between Service Advisors, Parts, and Technicians to keep communication clear, • Monitor quality of work, ensuring manufacturer standards are met, • Maintain accurate job records and update systems promptly, • Must have previous experience as a Workshop Controller or Senior Service Technician, • Excellent organisational and leadership skills, • Strong communication abilities and a customer-focused approach, • Good IT skills and experience with dealer management systems (DMS), • Competitive salary with performance-based incentives, • Manufacturer training and career development opportunities, • Staff discount schemes, • Friendly, supportive working environment