Itil jobs in TottonCreate job alerts

Senior Cyber Security Engineer – Manchester – Perm £60,000 – £70,000 Hybrid 1 days per week on site As our client’s Cyber Security business continues to grow, they are now looking for an experienced and dynamic Senior Cyber Security Engineer to join our vibrant office with hybrid working. Senior Cyber Security Engineer – Responsibility: • Carry out daily security engineering/ operation tasks under an ITIL framework, • Develop an understanding of the threats, risks, vulnerabilities and evolving attack vectors facing the business., • Using strong technical knowledge, continuously analyse and make recommendations to implement effective security controls, system hardening and security improvement projects with a particular focus in application/web hosting security., • Assist in the management of patching, vulnerability analysis and penetration testing to ensure recommendations are risk assessed and implemented in a timely manner Senior Cyber Security Engineer – Skills: • Experience in Security Engineering, Network Security, and/or working in a Security Operations Centre (SOC)., • Hands-on knowledge of security tools and technologies, including Web Application Firewalls, SASE, access control, SIEM, antivirus, email/web security gateways, firewalls, load balancers, ACLs, and network protocols (TCP/IP, routing, switching)., • Strong grasp of security infrastructure design, IT security best practices, and system hardening., • Solid understanding of IT systems and protocols such as networks, domain management, and virtualized environments., • Holds or is working towards certifications like CISSP, SANS GCIA, CompTIA Security+, CCNA/CCNP, or similar., • Knowledge of ISO27001, Cyber Essentials, and AAF frameworks is a plus. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

DevOps Engineer / SysAdmin - IBM Cloud, AWS, Oracle Cloud, Linux, RHEL, Apache, Tomcat, Docker, Kubernetes, Java, Salt, Puppet, Chef, Terraform, MySQL, Oracle, Shell Scripting; ITIL. Well established business consultancy seeks Devops Engineer / SysAdmin to join a small team and lead production syste

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

Position Infrastructure engineer (vulnerability management) Group London Reports to Technology Security Manager Direct reports 0 Internal relationships • NBKI Technology teams, • Business colleagues, • Information Security Office External relationships • NBK Head Office, Kuwait, • NBKI Technology partners Job purpose The Infrastructure Engineer (Vulnerability Management) is a hands-on technical role aimed at enhancing NBKI's security posture. Positioned within the IT Security team, this role is responsible for addressing open vulnerabilities and assurance findings. The Infrastructure Engineer will remediate vulnerabilities using change and release management methodologies and automate security updates using a suit of patch management tools. Key responsibilities and accountabilities • Automate patch management processes using a suite of patch management tools., • Assess vulnerabilities identified in Tenable scans and determine appropriate technical fixes., • Collaborate with the Technology Security Manager and the London Information Security Office to agree on remediation plans and actions., • Implement agreed changes and releases to the IT environment to resolve identified findings., • Prepare and submit risk acceptance requests if a technical fix cannot be applied., • Coordinate with NBKI partners to implement changes in the IT environment., • Lead the technical implementation of a new patch management platform., • Define and deliver to an agreed plan to resolve vulnerabilities outside of SLA. Any other tasks related to IT security at the discretion of the Technology Security Manager. Committee membership/involvement None at present. Qualification & Experience • Hands-on experience with patching servers, appliances, endpoints, and network equipment., • Hands-on experience with remediating vulnerabilities through configuration changes., • Hands-on experience managing Group Policy Objects (GPOs) and Azure Policies., • Hands-on experience deploying and configuring various patching solutions (e.g., SCCM, Intune, ManageEngine)., • Experience configuring and interpreting reports from vulnerability scanning tools., • Experience working with third-party vendors to deliver changes or perform impact assessments., • Proficiency in scripting languages (preferred)., • Degree in Computer Science or a related discipline (preferred)., • Experience in IT within financial services (preferred)., • ITIL V3 Foundation qualification (preferred). Essential Competencies / Skills • Analytical thinking, • Planning and Organising, • Effective communication and documentation skills, • Problem solving Technical Skills • Microsoft 365 administration, • Microsoft Windows Server, • Microsoft SQL Server, • Microsoft Windows 10, • VMware, • Microsoft Azure, • Microsoft System Center Configuration Manager (formerly SCCM), • Microsoft Intune, • Other patch management tools (Manage Engine, Syxsense, Ivanti, NinjaOne, etc.), • Active Directory, DNS and Microsoft CA, • Networking - routers, switches and firewalls (preferred), • Microsoft 365 Defender (preferred) Key success factors • All out of SLA vulnerabilities assigned to IT are remediated, • Average time to remediate vulnerabilities falls due to increased automation, • All out of SLA assurance findings assigned to IT are remediated, • IT’s change and release technical methodologies and approach is matured to increase speed of remediation, • NBKI security terms of reference remain compliant, • NBKI IT security posture improves (KPI performance), • % of vulnerabilities resolved by automation increases Any Other Comments Evening and weekend work will be required to make changes to IT systems out of hours.

Solutions Designer, Systems Designer, Business Systems Analyst, Technical BA, Application Designer, Systems Analyst, Technical BA, Systems Design, Guidewire, Agile, SDLC, UX, Wireframing, Prototyping, UML, ITIL, Financial Services, Insurance. Due to increased customer demand from our key clients, T

Programme Manager Location: Ringwood, Hampshire, + Hybrid Home Working (2 days a week in the office post-probation) Salary: £47,000 - £53,000 DOE + Profit Share and Benefits Hours: 37.5 hours per week Contract: Full-Time, Permanent The Role This is an outstanding career opportunity for a Programme Manager, who thrives on leading multiple projects, delivering exceptional results and driving customer satisfaction. In this role, you will oversee the successful delivery of IT programmes and projects, ensuring they're completed on time, within budget and to a high standard. Leading a team of Project Managers and working closely with customers to design and deliver tailored projects. The Skills You Will Need: • To succeed in this role, you'll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification., • Strong leadership and stakeholder management skills., • Excellent communication and interpersonal skills., • Good problem-solving and decision-making abilities., • Attention to detail, ensuring accuracy and quality in programme documentation and delivery., • Proven experience in managing multiple projects and managing project teams. For this role, a full driving license is required, and the position is subject to a standard DBS check. The Package: • Ongoing training and support., • Company Profit Share (first £3,600 is tax free)., • 22 days annual leave plus bank holiday (increasing with length of service)., • Additional paid leave for your birthday., • Company performance-based additional paid leave., • Company sick pay policy., • Pension Scheme., • Private Medical Insurance (including dental)., • Free Parking., • Hybrid Working., • Progression opportunities., • Fresh fruit, occasional pizza and a posh coffee machine! About Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. JBRP1_UKTJ

IT Operations Analyst x 2 - Southampton 3 days / 2 days remote - up to 42.5K If you're an experienced IT Support professional who enjoys solving technical issues and delivering great customer service, this is a fantastic opportunity to step into a varied, hands-on role within a structured IT environment. You'll provide Level 1 & 2 support across multiple locations, handling incidents, requests, and hardware/software issues while ensuring SLA and security compliance. You'll also get involved in IT projects, service improvements, and end-user training. Provide onsite and remote Level 1 & 2 IT support, resolving incidents and service requests within SLA Log, update, and manage tickets in the IT Service Management system, escalating where needed Support Windows devices, Microsoft 365, Active Directory, mobile devices, and peripherals Manage hardware/software lifecycle including procurement, installation, configuration, and asset tracking Identify trends and contribute to service improvements and knowledge documentation Support IT projects, service transitions, and collaborate with global teams and vendors Deliver user training and promote IT policies and best practice Participate in an out-of-hours support rota Key Skills & Experience Experience in IT Support / Service Desk / Desktop Support roles Strong knowledge of Windows, Microsoft 365, Active Directory, and endpoint support Understanding of ITIL and working to SLAs Strong troubleshooting and customer service skills Desirable: ITIL certification, virtualised environments, IT procurement experience In return, you'll receive competitive compensation and a fantastic benefits package including a health cash plan, 25 days holiday, pension scheme, life assurance, extensive training and progression and much more! Apply now and be part of a growing team, with a Company, who offer great career prospects! Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy