Customer Service jobs in TottonCreate job alerts

\n Job Title: Group Customer Care Manager \n Location: Eastleigh, SO18 (with attendance 3 days per week in our Thames Valley office in Camberley, GU15) \n Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Group Customer Care Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. \n Why Persimmon Homes? \n We're one... \n \n • \n, • \n, • \n, • \n, • \n, • \n, • \n, • \n \n \n, • \n, • \n, • \n, • \n, • \n, • \n, • \n \n\n \n ZIPC1_UKTJ

Our Nights Team offer a warm greeting to our guests and as Night Porter you will be responsible for the overnight security of the hotel and the safety of our guests, whilst providing first class customer service. Night Porter - Live In Accommodation Available - Malvern, Worcestershire. This is a gre

Strategic Account Manager - Munich, Germany. Die Position des Strategic Account Managers ist eine einzigartige Gelegenheit f r eine Fitness-Fachkraft mit ausgepr gten F higkeiten im Stakeholder-Management und in der Neukundengewinnung, unser Team zu verst rken. Arbeiten Sie eng mit Shared-Services-T

\n \n Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! \n Join us as a Customer Assistant in our Lordshill Club offering a 20 hour contract, including evenings and weekends. \n The Role You’ll Play \n As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. \n Hit the Jackpot with Our Benefits \n\n • Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more\n, • Thrive App – for your mental wellbeing approved by the NHS\n, • Buzz Brights Apprenticeships\n, • Buzz Brilliance Awards – Employee Recognition Scheme\n, • Buzz Learning, our digital learning platform with access to 100s of online courses\n, • In-house Training – Fire safety, Food safety 1 & 2, COSHH and more\n, • Access to Trained Mental Health Advocates for advice on your mental wellbeing\n, • 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)\n, • Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week’s holiday (if eligible)\n, • Staff discount 50% off bingo tickets, food & soft drinks\n, • Refer a Friend Scheme for Support Centre and Club Management roles\n, • Life Assurance\n, • Pension Scheme\n\n Your Responsibilities as Part of Our Team \n\n • Build rapport and relationships with Customers\n, • Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard\n, • Support with other duties as requested by the line manager\n, • Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live\n\n The Winning Combination We’re Looking For \n\n • Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment\n, • Outstanding communication skills that can be adapted to different situations when necessary\n, • Experience of handling cash and basic numeracy knowledge\n, • You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards\n\n Applicants must be 18+

The Body Shop \n When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. \n \n The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. \n Your role in a nutshell \n As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. \n More about the role \n\n • Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life\n, • Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good\n, • Support the store management team in driving sales and profit within the store through the delivery of exceptional customer service\n\n What we look for \n\n • Interest in connecting with customers to drive customer engagement\n, • Open availability for evening, weekend, and holiday shifts.\n\n What we offer \n\n • Comprehensive onboarding in your new position\n, • Training hours for you & your team as needed\n, • A 50% discount on regular product & 30% on Gifts\n, • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them\n, • Volunteer time so you can spend time with the causes that matter to you\n, • Ability to make connections with Community Partners to drive local activism\n, • (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good\n, • Opportunities to grow within the Brand\n, • Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network\n\n Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant Over 18 - Southampton. You should

The Customer Success Lead focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account.The CSL must be able to work effectively and efficiently with both the internal sup

Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. PBC), legally bound to balancing the interests of customers, employees, society, and

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Handle custom

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses.

Customer Services Representative - Member Billing Department. Supporting departmental tasks such as invoice updates and processing third-party charges.

Portuguese Speaking Customer Representative. Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care.

Live for great customer service. Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. Strong communication a

Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professiona

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. You are friendly and naturally engaging with a

Amber Arch Ltd is seeking mystery shoppers to join our UK team, including the Southampton area.

voco Southampton is seeking a Reservations and Events Manager to maximise enquiry conversion, manage reservations, and deliver outstanding events for clients. This role requires strong communication, meticulous organisation, and a solid grasp of revenue management and pricing strategies. You will lead reservations processes, coordinate events, and work with the revenue team to optimise performance in a dynamic hospitality environment. 40 hours per week across 5 days, with a competitive salary. #J-18808-Ljbffr

Tenpin is seeking a Deputy Manager to lead daily operations and create a lively, safe, and welcoming environment at our Southampton centre. You will support the General Manager with team development, sales and KPI delivery, and customer satisfaction. You will foster a customer-focused culture, supervise large teams, and ensure adherence to policies, procedures, and safety standards while driving business results. This is a hands-on leadership role in a vibrant family entertainment venue. #J-18808-Ljbffr

A leading travel company is seeking Senior Travel Specialists to design and book travel experiences while managing a client base.This role offers the flexibility to work remotely, access to a robust booking system, and opportunities for ongoing training and development.Ideal candidates possess exper

Specialist Sports are committed to growing adidas as an authentic performance brand in all categories and are seeking a dynamic Account Manager to further develop adidas Boxing, Wresting, Weightlifting and Training category sales within the UK, Ireland, the EU and further afield. Account Manager - C

Starling Bank in Southampton is seeking an experienced overnight Team Leader to inspire and drive a high-performing contact centre. You will coach staff, schedule workloads, and ensure exceptional service via phone, email, live chat and social media.

Guest Services Manager at Cunard Line Full Time United Kingdom Posted 1 day ago 56590 GBP / Year---Cunard LineCunard Line, renowned for luxury cruises and iconic ships like the Queen Mary 2, offers prestigious career opportunities. As a Guest Services Manager, you would play a vital role in ensuring exceptional passenger service. This job post outlines the Guest Services Manager role at Cunard Line in UK, including typical salaries, requirements, and the application process.#### Role Overview: Guest Services Manager at Cunard LineKey Responsibilities:1. Overseeing Guest Services Operations: Manage the Guest Services team, ensuring that all passenger needs are met with the highest level of service. Supervise daily operations at the Guest Services desk, ensuring efficiency and effectiveness in handling guest inquiries, complaints, and requests.2. Ensuring Passenger Satisfaction: Address and resolve guest complaints in a prompt and professional manner. Implement strategies to enhance the overall guest experience, ensuring satisfaction and encouraging repeat business.3. Team Management and Training: Lead, mentor, and train the Guest Services team to maintain Cunard’s high standards of customer service. Conduct performance evaluations and provide feedback to staff to foster a positive and productive work environment.4. Coordinating with Other Departments: Work closely with other departments, including Housekeeping, Food & Beverage, and Entertainment, to ensure seamless service delivery. Communicate guest preferences, special requests, and issues to relevant departments to ensure a personalized guest experience.5. Handling Administrative Duties: Oversee guest check-ins and check-outs, ensuring accuracy and efficiency. Manage billing issues, process payments, and handle guest accounts. * Prepare reports on guest feedback, service issues, and areas for improvement.6. Implementing Service Standards: Develop and enforce service protocols and standards to ensure consistency in guest experiences. Monitor and evaluate the effectiveness of guest service programs, making adjustments as necessary.#### Salary for a Guest Services Manager at Cunard Line in the UKThe salary for a Guest Services Manager at Cunard Line in the UK generally varies depending on experience, qualifications, and the specific responsibilities of the role. The typical salary range is as follows:Advertisement* Entry-Level (0-2 years of experience): £30,000 to £40,000 per year* Mid-Level (3-5 years of experience): £40,000 to £50,000 per year* Senior-Level (5+ years of experience): £50,000 to £60,000+ per yearIn addition to the base salary, Cunard Line may offer benefits such as accommodation onboard, meals, travel opportunities, and other perks associated with working for a luxury cruise line.#### Requirements for Becoming a Guest Services Manager at Cunard Line1. Educational Qualifications:* Degree: A bachelor’s degree in hospitality management, business administration, or a related field is preferred.* Certifications: Additional certifications in customer service, hospitality management, or leadership can be advantageous.2. Experience:* Industry Experience: A minimum of 3-5 years of experience in guest services or front-of-house roles within the hospitality or cruise industry.* Leadership Experience: Previous experience managing a team or overseeing operations in a high-end hotel, resort, or cruise environment is required.3. Skills and Competencies:* Customer Service Excellence: A strong focus on delivering exceptional guest experiences and the ability to resolve issues effectively.* Leadership and Team Management: Proven ability to lead, mentor, and motivate a team to maintain high service standards.* Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with guests and staff from diverse backgrounds.* Problem-Solving Abilities: Quick thinking and proactive approach to handling guest complaints and operational challenges.* Organizational Skills: Strong organizational skills to manage multiple tasks, ensure smooth operations, and maintain service quality.4. Language Proficiency:* Fluency in English is essential. Proficiency in additional languages, especially those spoken by international guests (e.g., French, German, Spanish, Mandarin), can be an asset.5. Certifications and Training: STCW (Standards of Training, Certification, and Watchkeeping for Seafarers) certification may be required, especially if you will be working onboard. First Aid, Health and Safety, or other hospitality-related certifications can enhance your qualifications.6. Medical and Background Checks:* Candidates must pass a medical examination to ensure they are fit to work at sea. Background checks are also standard, particularly for roles involving direct contact with passengers.#### Where to Find Guest Services Manager Vacancies at Cunard Line1. Cunard Line Careers Website:* The official Cunard Line careers page regularly lists vacancies for onboard and onshore positions, including Guest Services Manager roles.2. Cruise Industry Job Portals:* Websites such as All Cruise Jobs, Cruise Ship Job, and Maritime Jobs are good sources for finding specific cruise line vacancies.3. Recruitment Agencies:* Specialized recruitment agencies in the hospitality and cruise industries can help you find and apply for positions at Cunard Line.4. General Job Portals:* Platforms like LinkedIn, Indeed, and Glassdoor may also list openings for Guest Services Managers at Cunard Line.#### Application Process1. Prepare Your Resume:* Highlight your relevant experience, skills, and qualifications. Focus on your leadership roles, customer service excellence, and any experience in the cruise or luxury hospitality industry.2. Craft a Strong Cover Letter:* Your cover letter should express your passion for hospitality, your understanding of Cunard’s brand, and why you’re an ideal fit for the Guest Services Manager role.3. Submit Your Application:* Apply through Cunard Line’s careers portal or the job platform where the position is listed. Ensure all required documents are attached and that your application is accurate and complete.4. Prepare for the Interview:* If shortlisted, be ready to discuss your previous work experience, how you handle difficult situations, and your strategies for ensuring guest satisfaction. Familiarize yourself with Cunard Line’s values, service standards, and history.5. Follow Up:* After the interview, send a follow-up email to thank the interviewer for their time and reiterate your interest in the position.#### Final Thoughts & Mode of ApplicationA career as a Guest Services Manager with Cunard Line in the UK offers an exciting opportunity to work with a prestigious cruise line. With competitive salaries, career advancement opportunities, and the chance to deliver exceptional service aboard iconic ships, this role is ideal for experienced hospitality professionals passionate about customer service. If you meet the qualifications, consider applying for a rewarding career at sea with Cunard Line. #J-18808-Ljbffr

Holiday Inn Southampton-Eastleigh is seeking a dedicated Food and Beverage Supervisor to lead the F&B team and ensure memorable dining experiences for guests.You will oversee service, assist in food and beverage preparation, and maintain high cleanliness and safety standards in a fast-paced hotel en

ibis Southampton Centre is seeking a Guest Service Manager to lead the guest experience at a centrally located Southampton hotel. This full-time role offers a competitive hourly rate of £14.01, plus benefits and strong opportunities for career growth. You will oversee front desk, bar and public areas, model best practices, and drive guest satisfaction and team engagement while ensuring smooth day-to-day operations. #J-18808-Ljbffr

The Account Manager will develop and grow the sales function, ensuring strong customer account management and proactive new business development.

Green Folk in Southampton seeks an Account Manager to grow the sales function, manage key customer accounts and pursue new business. This office-based role offers a salary of £35,000 - £40,000 per annum + commission, with hours 8am - 5:30pm, Monday to Friday, and a 1-hour lunch break. You will develop customer relationships, forecast pipelines and report on activity, while working cross-functionally with operations, customer service and commercial teams to drive turnover. #J-18808-Ljbffr

Ready to Launch Your Career in Southampton? Join Us as an Account Manager! Location: Southampton - Salary: £24,000 – £29,000 + performance related bonus scheme Hours: Monday to Friday, 37.5 hours per week – no weekends, no evenings! Are you looking for a career, not just a job? Whether you're starting out or seeking a fresh challenge, we’re looking for ambitious individuals with transferable skills and a passion for people to join our growing team as Account Managers. No prior experience in insurance? No problem! We provide comprehensive training to set you up for success. What matters most is your drive, your communication skills, and your desire to build a career in a thriving industry. As part of Everywhen Employee Benefits, the UK’s largest independent insurance broker, you’ll be supported by a team that values your growth, wellbeing, and success. You’ll enjoy a structured career path, ongoing development, and a workplace that celebrates individuality and inclusion. • Manage your own portfolio of small to mid-sized clients with a growth mindset, • Build lasting relationships and deliver outstanding customer experiences, • Advise on new products, renewals, and tailor solutions to client needs, • Negotiate with insurers to secure the best value, • Working to targets with a generous incentive scheme to match, • Promote additional services and identify new business opportunities, • Ensure all processes are compliant and well-documented, • An attitude of “I will over IQ” together with a drive for growth, • Transferable skills from customer service, sales, hospitality, or similar roles, • A proactive, professional, and customer-focused mindset, • Strong communication skills and relationship-building abilities, • Comfortable using Microsoft Office (Outlook, Word, Excel, PowerPoint), • A team player who can also thrive independently, • A welcoming, inclusive culture where your wellbeing matters, • Genuine opportunities for career progression and personal development, • Access to a wide range of employee benefits, • The chance to be part of a company that’s shaping the future of employee benefits We’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an environment where everyone can thrive and bring their whole selves to work. #AIB INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening. Click here here to see our standard benefits page #J-18808-Ljbffr

Boots is seeking a Seasonal Customer Advisor for the festive period in London. You’ll greet customers, help them find gifts and offers, and process purchases at tills or self-checkouts. A great fit for energetic, customer-focused individuals who thrive in a busy retail environment.

As a Seasonal Customer Advisor, you'll be at the heart of the action, helping customers find the perfect gift, discover great offers and get what they need for the celebrations ahead. Customer-focused - enjoys talking to people and helping customers have a great experience. Ready to make someone's d

We are recruiting on behalf of a well‑established global freight forwarding organisation for an Account Manager to join their Southampton team. Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and International Trade and Development.

Salary: Competitive, depending on experience Hours: 37.5 hours per week, Monday to Friday Working Pattern: Hybrid and flexible working available Holiday: 23 days annual leave (excluding bank holidays), increasing with service up to an additional 5 days Join a Top 20 Accountancy Firm That's Growing Fast At TC Group, we're more than accountants. We're trusted business advisors helping ambitious entrepreneurs, SMEs and larger organisations achieve their goals. As one of the UK's fastest-growing Top 20 accountancy firms, we're proud of our people-first culture, our collaborative approach and our commitment to helping both our clients and our colleagues succeed. We're looking for a talented Accounts Manager to join our group compliance team. If you're looking for a role where your ideas are valued, your development is supported and your contribution genuinely makes a difference, we'd love to hear from you. We are looking for a qualified (or qualified by experience) accountant to join our central compliance team in a varied, internal role supporting quality, regulatory compliance and mergers and acquisitions (M&A) activity across the group. This is not a client-facing position. The role will support our offices, partners and staff across the group, helping them maintain consistent quality and compliance standards and providing practical assistance across the full range of work undertaken by the central compliance team. As our Compliance and Quality manager, you'll be responsible for: • Undertaking accounts cold file reviews as part of our quality control programme., • Assisting with the management and coordination of M&A compliance activities, including information requests, review programmes, action logs and liaison with target firms and internal teams., • Carrying out on-site compliance due diligence (DD) reviews of prospective acquisitions, including reviewing accounts files, systems, procedures and compliance records., • Contributing to written DD reports, identifying material risks and recommending practical remedial actions., • Monitoring and following up pre-completion and post-acquisition compliance actions., • Supporting anti-money laundering (AML) reviews, queries, policies, procedures and monitoring., • Assisting with Institute of Chartered Accountants in England and Wales (ICAEW) regulatory matters, submissions, applications and monitoring visits., • Providing internal support to offices and staff on wider practice compliance matters, including engagement acceptance, letters of engagement, complaints, professional standards and internal policies., • Identifying recurring issues and helping to develop practical guidance, training and improvements to group processes. We're keen to hear from candidates who can demonstrate: • ACA/ACCA/ICAS qualified or qualified by experience., • Strong practical knowledge of United Kingdom Generally Accepted Accounting Practice (UK GAAP) and accounts file requirements., • Good technical judgement and the ability to identify, assess and communicate significant issues., • Strong written, organisational and interpersonal skills., • A practical, proportionate and solutions-focused approach., • The confidence to work constructively with partners, managers and staff across the group., • The ability to manage multiple reviews, workstreams and follow-up actions., • A willingness to travel to group offices and prospective acquisition targets as required., • Strong communication and relationship-building skills Most importantly, we're looking for someone who shares our values, enjoys working collaboratively and is passionate about delivering great results. We understand that choosing your next career move is about more than just a job title. At TC Group you'll find: • A supportive and collaborative culture, • Opportunities for career progression within a fast-growing business, • Ongoing learning, professional development and qualification support, • Flexible and hybrid working options, • A business that values innovation, individuality and fresh ideas, • The chance to work with ambitious clients and talented colleagues across the UK, • Group life assurance (4x salary), • Group income protection, • Health cash plan and/or private medical cover, • Employee Assistance Programme, • Employee benefits platform with discounts, cashback, GP and prescription services, • Employee referral bonus TC Group is a dynamic and rapidly growing professional services business. Our success is built on the expertise, passion and dedication of our people. We believe that great businesses are built by great teams. That's why we invest in our colleagues, encourage innovation and create an environment where people can thrive both professionally and personally. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to bring their authentic selves to work. We welcome applications from candidates from all backgrounds and experiences. Candidates must be based in the UK and we’re unable to provide visa sponsorship if required. • Standard benefits across all offices., • Please refer to the advert for the full benefits available., • Holiday entitlement, • Pension scheme, • Group life assurance, • Access to our corporate reward scheme, • Employee Assistance Programme, • Opportunity to develop your skills and progress within the firm, • Regular training and development #J-18808-Ljbffr

Gen II (UK) Southampton is seeking an accomplished accounting leader to assist with day-to-day accounting services within the service line and to help develop an expanding internal Centre of Excellence (CoE). You will oversee resource planning for the team and supervise staff while deputising for the Senior Manager when required. You will manage timely production of monthly, quarterly and annual financial statements, VAT and CIS returns, ensure ISAE 3402 compliance, and maintain alignment with #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. This range is provided by Relevant Five. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from Relevant Five Relevant Five is partnering with a rapidly expanding Digital Agency that is hiring for several Account Managers. Responsibilities: • Manage day-to-day account activities for new and existing digital media customers., • Collaborate with media sales personnel to ensure early success for customers and provide ongoing support., • Schedule regular reviews with clients from onboarding through their first year., • Interpret client needs and propose innovative digital marketing ideas, including expanding services and paid media solutions., • Demonstrate early success and value, reduce churn rates, and identify upsell and cross-sell opportunities., • Review and track initial media service launches, identifying gaps and enhancements to improve key performance areas., • Identify upsell and cross-sell opportunities through regular client reviews and portfolio growth features. Key Qualities Required: • Proven experience dealing with senior-level clients and leading meetings., • Commercially-minded approach to digital account management and delivery., • Strong understanding of digital marketing channels, including websites, CRM, email marketing, online advertising, SEO, PPC, and social media., • Experience in the end-to-end delivery of large-scale website projects., • Proven track record in managing ongoing improvement plans for large websites and CRM systems., • Ability to work independently and as part of an established team., • Confident, outgoing, and capable of presenting professionally., • Decision-making ability with accountability for those decisions., • Mid-Senior level, • Full-time, • Business Development, Advertising, and Customer Service, • Advertising Services, Marketing Services, and Technology, Information and Media Referrals increase your chances of interviewing at Relevant Five by 2x Location: Southampton, England, United Kingdom Salary: £50,000.00 Posted: 2 weeks ago #J-18808-Ljbffr

Placements24 invites an experienced Customer Support Advisor to join a fully remote team, serving customers across Randburg and beyond.

As a Seasonal Customer Advisor, you'll be at the heart of the action, helping customers find the perfect gift, discover great offers and get what they need for the celebrations ahead. Customer-focused — enjoys talking to people and helping customers have a great experience. Welcome customers, unde

Our client is seeking an experienced and customer-focused Customer Support Advisor to join their fully remote team, serving customers throughout Randburg and beyond. Demonstrated experience in a customer support or advisory role. Proficiency with CRM software and customer support tools.

Business Area Retail Function Christmas Keywords Retail, Stores, Customer, Customer Service, Store, Sales, Retail Sales, Cash Handling, Stock, Seasonal, Christmas, Temporary, Counter Sales, picking, packaging, distribution, operations, assistant, UK, Xmas, Customer Advisor, Sales Assistant, Festive,

If you want to join an award-winning agency that delivers bold ideas and outstanding results, we’d love to hear from you. The MTM Agency is a market-leading integrated agency based in Southampton. We are part of IDHL, one of the UK’s largest digital marketing agencies. Together, we partner with an enviable roster of international clients. The Account Manager is responsible for managing the day-to-day client relationship, serving as the key point of contact between our client partners and our agency. You will be responsible for building and maintaining strong relationships with our client partners, understanding their needs and objectives, and working closely with our internal teams to deliver exceptional results that exceed their expectations. • Manage the day-to-day client partner relationship through effective communication, problem solving and responding to requests in a timely manner, • Act as the primary point of contact between our client partners and our agency, • Build and maintain strong relationships with our client partners, becoming a trusted member of their extended team, • Provide regular communication, both in-person and online, to ensure that the client partners needs and objectives are being met, and that they are satisfied with our work and exceeding expectations, • Keep the client up-to-date with insightful industry and product knowledge, • Manage a diverse range of projects, campaigns and on-going retainers, including responsibility for timelines, budgets, and deliverables, communicating and seeking approval of any changes to these, • Communicate and coordinate activities with the digital, marketing, social and PR teams, ensuring that everyone is working towards the same goals, • Keep internal project management systems up-to-date and ensure projects and tasks are delivered on time, • Take client briefs and help shape creative and thorough internal briefs or user stories for the agency’s teams, • Work collaboratively with the team to ensure all work is delivered with a creative approach and to the highest possible standard and to agreed KPIs, • Analyse campaign performance to optimise results, • Work with our clients to understand their business goals and objectives, contributing to the development of strategies that align with those objectives, • Collaborate with the internal teams to develop effective marketing plans and roadmaps including conducting research and analysing data, • Gain a comprehensive understanding of the client’s market environment, • Work with internal teams to ensure campaign performance reporting and presentation of results is delivered in a clear and concise manner, • Agree key performance indicators, develop reports, and provide insights and contribute to recommendations for future campaigns, • Organise and run meetings, setting agendas to ensure things run to plan, • Provide meeting summaries/notes to client partners following meetings so decisions and next actions are recorded, • Efficient approach meeting agreed budget targets and delivering growth and retained margins, which are agreed with the management teams, • Develop proposals and estimates to ensure we charge clients accurately, maintaining projections and updating finance systems as required, • Identify ways to grow client accounts through new business opportunities and market research, • Undertake continuing professional development and mandatory training, to ensure you keep your knowledge, expertise and experience up to date, • To present and promote a professional public image in representing the agency, • Oversee and mentor the work and performance of junior team member e.g. Account Executive, • To undertake any other duties that may reasonably be required, appropriate with the post, • You may be expected to participate in events and promotions where the team requires representation; sometimes helping out with the organisation of the events upfront. Some of these may be outside of your normal working hours, • Participation in the Agency Appraisal Scheme and undertaking any professional development as identified with your line manager, • To adhere to the company handbook and comply with relevant legislation, • Previous agency or marketing experience operating at a similar level, overseeing campaigns and projects, • A good understanding of brand, marketing and digital disciplines, • Good working knowledge of industry best-practice and emerging trends/technologies, • Familiarity with MS Office and various business software e.g CRM systems, • Experience of using Website CMS systems i.e. WordPress, Epi Server, Kontent etc., • Personable and able to work effectively with a variety of different people at all levels, • Work well under pressure, being flexible where you need to, but always staying focussed and positive about the end goal, • Organised, with a strong attention to detail and time management skills, • Ability to review work with a critical eye and provide constructive feedback when required, • Effective communicator, both verbally and in writing, • Persuasive, able to sell work and ideas, and respond positively and timely to feedback, • Care about delivering great work, be willing to go above and beyond, • Able to juggle competing demands across multiple clients, remaining resilient and positive in difficult situations, • Good level of understanding of Google Analytics, Google Ads and Meta Suite, • Experience of using project management tools such as Monday.com ad MS DevOps #J-18808-Ljbffr

Facilities management intrapreneur ltd in the Southampton Area is seeking a Technical Account Manager to deliver the full suite of FM services to a key client, coordinating with stakeholders to ensure a 5 Star service.

The Ardonagh Group, based in Southampton, is seeking an Account Manager to manage a portfolio of clients. This role does not require prior experience in insurance as comprehensive training will be provided. The ideal candidate should possess strong communication and relationship-building skills while being proactive and customer-focused. With a salary range of £24,000 – £29,000 and a performance-related bonus scheme, you’ll enjoy a welcoming culture that values your growth and wellbeing, along with diverse employee benefits. #J-18808-Ljbffr

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS We're looking for an enthusiastic and motivated hospitality professional to join our team as Guest Service Manager. This is a hands‑on role where you'll lead from the front, supporting the day-to-day operation of the hotel while ensuring every guest receives a warm welcome, exceptional service and a memorable stay. Located in the heart of Southampton, just a short walk from Southampton Central Station, the cruise terminals, shopping districts and key business locations, ibis Southampton Centre welcomes a diverse mix of leisure, business and international travellers throughout the year. As Guest Service Manager, you'll be responsible for supporting the smooth running of the hotel across reception, bar and public areas. You'll act as a role model for the team, ensuring service standards are consistently delivered while helping to drive operational efficiency, guest satisfaction and team engagement. Working closely with the management team, you'll take ownership of guest feedback, support team development and help ensure the hotel operates safely, efficiently and profitably. • Supervising front desk, reception, bar and restaurant operations, • Managing daily shifts and staffing levels in line with business needs, • Supporting, coaching and mentoring team members, • Delivering exceptional customer service at every stage of the guest journey, • Managing check-ins, check-outs and room inventory, • Handling VIP guest requests and preferences, • Resolving guest concerns and ensuring effective follow-up, • Coordinating with housekeeping and maintenance teams, • Preparing and serving food and beverage items when required, • Supporting recruitment, onboarding and training activities, • Maintaining compliance with health, safety, security and data protection procedures We're looking for a confident and customer-focused leader with at least two years' hospitality experience, ideally within a front office, reception or supervisory role. You’ll be an excellent communicator with strong organisational skills and a natural ability to build positive relationships with both guests and colleagues. Experience using Opera or similar property management systems is highly desirable, along with the ability to remain calm under pressure and resolve challenges professionally. Most importantly, you'll be passionate about hospitality and committed to helping your team deliver outstanding guest experiences every day. This is a fantastic opportunity to join a busy, city‑centre hotel and become part of a growing hospitality business that invests in its people. You'll work alongside an experienced management team, gain exposure to all aspects of hotel operations and have the chance to develop your career as well as a salary of £14.01 per hour and benefits including a day off for your birthday, sick pay, company events and more. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr

Account Manager role at Roke DSTL are a key customer and partner for Roke. In this role, you will lead an account team on behalf of the whole Roke business, acting as an enabler and a force multiplier for the activities within individual Business Units. You will own the account strategy definition and will ensure its successful execution by working with representatives from within each of the Roke Business units. Where appropriate, you will lead on the capture of significant or major opportunities in support of the account strategy. • Act as 'figurehead' for Roke into the DSTL stakeholder community., • Own the consolidated DSTL account strategy on behalf of the whole business, taking inputs from each business unit, and building a coherent strategy for the long term to align with DSTL’s strategic direction., • Drive activity to build and share organisational understanding and trust with the DSTL organisation., • Lead the cross-business account team to deliver against the account strategy., • Build and maintain strategic industry partnerships aligned with the account., • Manage internal stakeholders to build and validate account strategy and planning, contributing to the development of our 5 Year Plan., • Be accountable for critical account metrics - e.g. total revenue, customer satisfaction., • Highlight significant cross-business unit risks, opportunities and threats within the account, and ensure appropriate resolution., • Lead major captures in pursuit of opportunities identified by account strategy., • Liaise with Roke project delivery teams to ensure customer satisfaction across the spectrum of DSTL facing activities., • Credible engaging stakeholders at all levels, and from all backgrounds, within DSTL and within Roke., • Understanding of Account Management best practices., • Experience of defining and executing long-term strategies whilst demonstrating incremental near-term success., • Collaboration across business domains and business areas to enable organisational success., • Existing understanding of the DSTL organisation and associated network of contacts in MoD and Industry., • Understanding of broader MoD Research and Development activities, including how S&T activity is commissioned., • Experience of working in a matrix-organisation account management structure., • Understanding of both business winning and delivery., • Understanding of account marketing and communication approaches. We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection and Life, Leisure and Entertainment. Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies and techniques that interest them. We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and supports a diverse workforce and those with additional needs. Due to the nature of this position, we require you to be willing and eligible to achieve a minimum of SC clearance. To qualify, the candidate should be a British Citizen and have resided in the UK for the last 5 years for SC. • Mid-Senior level, • Full-time, • IT Services and IT Consulting Referrals increase your chances of interviewing at Roke by 2x. #J-18808-Ljbffr

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS We're looking for an enthusiastic and motivated hospitality professional to join our team as Guest Service Manager. This is a hands‑on role where you'll lead from the front, supporting the day-to-day operation of the hotel while ensuring every guest receives a warm welcome, exceptional service and a memorable stay. Located in the heart of Southampton, just a short walk from Southampton Central Station, the cruise terminals, shopping districts and key business locations, ibis Southampton Centre welcomes a diverse mix of leisure, business and international travellers throughout the year. As Guest Service Manager, you'll be responsible for supporting the smooth running of the hotel across reception, bar and public areas. You'll act as a role model for the team, ensuring service standards are consistently delivered while helping to drive operational efficiency, guest satisfaction and team engagement. Working closely with the management team, you'll take ownership of guest feedback, support team development and help ensure the hotel operates safely, efficiently and profitably. Key responsibilities include: • Supervising front desk, reception, bar and restaurant operations, • Managing daily shifts and staffing levels in line with business needs, • Supporting, coaching and mentoring team members, • Delivering exceptional customer service at every stage of the guest journey, • Managing check‑ins, check‑outs and room inventory, • Handling VIP guest requests and preferences, • Resolving guest concerns and ensuring effective follow‑up, • Coordinating with housekeeping and maintenance teams, • Preparing and serving food and beverage items when required, • Supporting recruitment, onboarding and training activities, • Maintaining compliance with health, safety, security and data protection procedures We're looking for a confident and customer‑focused leader with at least two years' hospitality experience, ideally within a front office, reception or supervisory role. You'll be an excellent communicator with strong organisational skills and a natural ability to build positive relationships with both guests and colleagues. Experience using Opera or similar property management systems is highly desirable, along with the ability to remain calm under pressure and resolve challenges professionally. Most importantly, you'll be passionate about hospitality and committed to helping your team deliver outstanding guest experiences every day. This is a fantastic opportunity to join a busy, city‑centre hotel and become part of a growing hospitality business that invests in its people. You'll work alongside an experienced management team, gain exposure to all aspects of hotel operations and have the chance to develop your career as well as a salary of £14.01 per hour and benefits including a day off for your birthday, sick pay, company events and more. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. #J-18808-Ljbffr

Prospero Teaching has been successfully placing teaching and support staff for over 20 years. Our network of schools, academies, and nurseries spans the UK and international markets. Our educational services are available in a wide range of educational settings; EYFS, Primary, Secondary, Further Education, SEN, and PRUs. Looking for a career that offers meaningful work and a chance to make a difference? Join a team that is passionate about education and committed to making a difference in the lives of students and teachers alike. At Prospero Teaching, you'll have the opportunity to build strong relationships with schools and teaching staff, while also reaching for the stars in terms of targets and commission. With a supportive team environment, excellent commission rates, and plenty of room for personal growth, this is a chance to join a company that truly values its people. Prospero Teaching are delighted to be recruiting a Recruitment Account Manager to join our Southampton Tuition Team! You will be working within the education sector supplying excellent handpicked and carefully selected Teaching professionals across the Southampton area whilst building strong links across all departments with key stakeholders. • Resourcing and registering qualified teaching professionals, • Speaking to clients to identify needs and work within set timescales, • Advertising jobs, CV searching and registrations, • Working with the team to fill bookings, • Supporting with candidate mailers, • Data entry/ administration, • Driven, hungry and motivated individuals with a 'winning' attitude!, • Willingness to learn, • Strong written and communication skills, • Positive and 'can do' attitude, • Graduate or equivalent desirable, • Experience within a similar role, B2B sales role or experience working in education is desirable. You must be able to demonstrate a proven track record in your field, whether it be in work, education, or sport! We are always looking for individuals with the hard-working mindset that is looking to apply themselves to a new challenge. • Industry-leading OTE, • Great holidays plus your birthday off!, • Target-based incentives and rewards, • Career progression based entirely on your personal achievement, • Opportunity to become a team leader or manager very quickly, • Industry-leading training throughout your career, • A culture that motivates, excites and stimulates, • Monthly company social events If you're ambitious, financially motivated, competitive, and interested in joining a growing business with a group of like-minded people, then Prospero has the career you're looking for! IND-INT #J-18808-Ljbffr

Brief Job Description: - Strategic Account Manager will be responsible for managing the relationships with strategic accounts on a UK and Northern Europe level, with a view to growing and developing the Vertiv-Customer long term relationship. This position will carry ownership of the full Vertiv portfolio. Success will be measured through growth in orders/sales, capturing and increasing the account share of wallet that extends outside of the traditional areas where we engage and conduct business. This individual is responsible for driving and managing the sales and profitability of the business within these accounts, forging strong commercial relationships with end-users, key contractors, and targeted Consultants aligned to the listed Strategic Accounts. Close interaction and coordination with the Solutions Architect, Application Engineering, technical support team, and will be required on a day-to-day basis to deliver a best in class customer experience. • Identify key stakeholders within the eco-system of the listed accounts and building strong relationships. Working to ensure high levels of customer satisfaction and facilitating a best-in-class customer experience., • Consistently promote Vertiv’s product and service offering throughout the listed accounts, engaging with content that is relevant and profiled to the different stakeholders., • Continuously informs accounts of new product developments and service offerings that could be applicable to their business segment, investigating and identifying short- and longer-term solutions and coordinating the Vertiv sales force to engage and generate proposals., • Prepare competitive bid solutions in response to enquiries., • Maintain and Update CRM Database, and relevant reporting mechanisms., • Close working with Vertiv’s project delivery team to manage client expectation and to ensure project deliverables are both compliant and meet / exceed customer demands., • Interprets internal/external business issues, adapting work practice to meet with the customer’s needs., • Carry out regular account reviews, identifying new opportunities and areas of development that align with the customer / account vision and goals., • Drive specific marketing activities for Vertiv products, services, and solutions in support of account development., • Responsible to create, follow up and report the Account plan and quarterly goals., • Responsible for sales & profitability level for the accounts at a national level, and therefore responsible for pricing and bid consistency within the region., • Actively participate in the construction and follow-up of pipeline review, demand generation and marketing/activity plans toward the account market segment., • Contributes to the monitoring of the market, identify new business opportunities, to propose and drive action plans., • Undertake/co-ordinate presentations to key stakeholders, including organizational capabilities, technical and value add presentations. Develop relationships with key players; map/identify opportunity and enquiry potential., • Utilize reporting and forecasting platforms to facilitate pipeline discipline, pipeline growth, and forecasting accuracy., • Increase Vertiv’s market share and work to exceed the budget numbers in terms of Orders, & Sales in accordance with the company’s ethics and guidelines., • Contribute to teamwork and knowledge sharing inside the team and organization: maintain and update reporting systems, run scheduled and ad-hoc analysis, lead and participate in team meetings and share your experiences, share new knowledge you gather about the market, competitors and challenges you perceive we face., • Focus on self-growth and development: keep an open mind and learn from some of the best experts in the company and the industry, participate in Vertiv meetings and events to acquire knowledge of where the market is going, keep up to date with technical developments, participate in company training and apply the knowledge in your day-to-day work., • Be innovative: bring your own ideas of improvements inside the team, look at each process and task with the goal of constantly improving it to bring more value to the customer, to you, the team, and the organization., • Own their job: approach your daily work and customers with ethics, responsibility, discipline, and ownership, knowing that everything you do has an impact on the customers, the company, and your development. Sales activities, related administrative activities, reporting and your own development are all important and lead to your success in the role., • Excellent commercial experience to understand customer(s) and the Vertiv business environment., • Min. 6 years proven records in Sales and Account Management, • Strong experience in business negotiations, • Strong experience in relationship building activities with customers., • High ability to develop and execute strategic plans., • Excellent interpersonal skills and relationship builder., • Degree in electrical or mechanical engineering or equivalent., • Strong sales background with experience in critical support applications., • Account Planning, Organizational and Leadership Skills., • Basic legal and business knowledge., • Account Management, Selling, influencing, negotiating and problem-solving skills., • Excellent written and oral communication skills at all levels., • Ability to work proactively under own initiative, as well as in a team environment., • Be an aggressive competitor and keen achiever., • Ability to represent Vertiv successfully at meetings to senior management level., • Excellent presentation skills., • Numerate and IT literate with an in-depth understanding of business performance., • The ability to work under pressure and to agreed timescales., • Self-starter, ability to plan, organize, and manage time effectively., • Excellent customer service skills., • May be required to travel abroad from time to time., • Travel, occasionally requiring overnight stays. The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities. • Safety., • Integrity., • Respect., • Teamwork., • Inclusion., • High-Performance Culture, • Customer Focus, • Operational Excellence, • Innovation, • Financial Strength, • Own it, • Act with urgency, • Foster a customer-first mindset, • Think big and execute, • Lead by example, • Drive continuous improvement, • Learn and seek out development, • Promote transparent & open communication Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to #J-18808-Ljbffr