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Company description:Water Utility Company based in Yorkshire region of England.Job description:Telemetry Communication EngineerHello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:We offer a competitive salary, depending on experience from £41,762 to £52,202.Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).Attractive pension scheme (up to 12% company contribution).Development opportunities in line with the Telemetry Field Asset & Communications Engineer progression plan.25 days annual leave plus bank holidays plus two extra wellness days!Life assurance cover of 4 times pensionable salary.A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.Retail savings scheme.Online GP service, cycle to work scheme, gym membership discounts and many more!Location : This role will initially be based in Bradford but were moving our office to Leeds Valley Park in summer 2026, so youll be based there in the future - Hybrid Working (up to two office days a week Bradford/Leeds).Work type: Permanent. 37 hours per week, Monday Friday.We have an exciting opportunity for a Telemetry Communication Engineer to join the Operational Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?What we do!Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this.We look after communities, protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity.New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Operational Technology are a key part of how we plan to meet the changing expectations of customers and regulators.The Operational Technology team sits at the heart of Yorkshire Waters operational network, ensuring that the systems used to monitor and control assets across the region are reliable, secure and effective. The team manages the technology that connects operational sites to central monitoring systems, enabling real-time insight into network performance. Through collaboration, innovation and technical expertise, the team supports safe and efficient operations while driving continuous improvement across Yorkshire Water's operational technology estate.Where you fit in!As our Telemetry Communication Engineer you will be:Monitoring and improving the performance of Yorkshire Water's telemetry and operational communications networks, ensuring reliable data flow from operational assets across the region.Analysing performance data and producing meaningful reports and insights that support decision-making and drive continuous improvement.Working closely with communication providers and technology partners to maximise network performance, resolve issues and ensure contractual service levels are achieved.Managing the day-to-day performance of key operational technology contracts, holding partners accountable and driving improvements where required.Investigating communication and telemetry issues, coordinating recovery plans and providing clear updates to stakeholders across the business.Maintaining the accuracy and integrity of telemetry asset records, supporting asset lifecycle planning and ensuring documentation remains up to date.Providing technical expertise and governance for telemetry solutions, ensuring compliance with engineering standards and supporting the transition of new assets into operational use.Identifying and evaluating new technologies, leading trials and innovation initiatives, and sharing knowledge and best practice through training, guidance and technical support.What skills & qualifications you will need:A recognised engineering qualification (HNC or above) in Electronic Engineering, Telecommunications Engineering, Control & Systems Engineering, or a related discipline, supported by relevant industry experience.Strong knowledge of telemetry and communications systems, including network architectures, communication protocols, fault diagnosis and performance optimisation.The ability to interpret and apply technical documentation, including engineering drawings, specifications, schematics and standards.Experience working within engineering compliance, governance and health & safety frameworks, with a commitment to delivering reliable, secure and compliant solutions.Excellent analytical and problem-solving skills, with the ability to make sound technical decisions, manage competing priorities and remain effective under pressure.Strong communication and stakeholder management skills, with experience building relationships across operational teams, suppliers, contractors and senior stakeholders.A collaborative approach to working, with the ability to share knowledge, mentor colleagues, support training initiatives and contribute to a positive team culture.A passion for innovation and continuous improvement, with an interest in emerging technologies and a proven ability to identify opportunities to enhance operational performance.Full UK driving licence.Membership of, or actively working towards membership of, a relevant professional body (such as the IET) is desirable.You will also benefit from having:Experience working with RTS systems, telemetry integration and communications technologies such as cellular, fibre, radio or satellite networks.Knowledge of cybersecurity principles within Operational Technology (OT) environments, alongside experience using data analytics tools to identify trends, diagnose issues and drive performance improvements.Experience leading technology trials, pilot deployments or proof-of-concept initiatives, with the ability to influence stakeholders and communicate complex technical concepts clearly.Familiarity with the water or utilities sector, including operational processes, asset lifecycle management, predictive maintenance approaches and continuous improvement practices.Although we operate 24 hours a day, 365 days a year, its important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isnt always easy!Do we sound like your cup of tea?If youve got experience in the areas above and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.Closing date will be 9th August 2026.If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.All our roles are subject to a medical questionnaire, and further medicals when required.We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.No agencies please.TPBN1_UKTJ

About Chrono24 is the global marketplace for luxury watches, connecting buyers and sellers from more than 100 countries. We bring trust, transparency, and technology to one of the world’s most valuable and relationship-driven categories. As we continue to scale, our growth depends on predictable revenue operations, strong dealer partnerships, and white-glove VIP experiences — supported by high-quality data, modern tooling, and increasingly AI-enabled workflows. ABOUT THE ROLE As Revenue Operations Manager UK , you will be the architect of sales operations across our Marketplace and Private Office (VIP client) motions globally (EMEA, Americas, APAC) — and the Growth leadership team’s primary operating partner. You will design the operating system (incl. tooling selection and implementation) behind our go-to-market dealer and VIP client teams, driving data quality, execution rigor, and scalable processes. A key part of the role is helping Chrono24 leverage automation and AI-enabled capabilities across prospecting, CRM, forecasting, lead routing and qualification, insights, and enablement — while maintaining trust, transparency, and human judgment. This role will join the Chief Growth Officer’s organization at Chrono24 and report to the leader for a Growth Operations. What you can expect Sales strategy, planning & execution • Design and run global GMV and revenue planning, • Own forecasting accuracy and minimize forecast bias, • Partner with sales leadership to define targets and territoriesMarketplace supply & dealer lifecycle operations, • Prioritize high-GMV, high-trust dealers using data-driven insights, • Partner with marketing and operations to streamline onboarding, activation, and dealer health monitoring, • Use automation and AI-driven insights pragmaticallyPrivate Office (VIP) go-to-market, • Route and qualify high-intent signals into Private Office, • Improve speed to first offer, fill rate, and win rate, • Balance automation with white-glove experienceData, CRM & AI-enabled tooling stewardship, • Own CRM and sales tooling adoption, • Lead rollout of a single global CRM, • Identify and pilot AI-enabled Sales Ops use casesReporting, governance & leadership partnership, • Run executive sales cadences and reporting, • Translate complex data into executive narrativesCompensation, incentives & performance management, • Design territories, quotas, and incentive plans, • Ensure incentives drive quality and long-term value What sets you apart • 4+ years in Sales / Revenue Operations, • Hands-on CRM and tooling experience, • Data-fluent with interest in AI for Sales Ops. Experience using AI tools for Sales Enablement/Operations is a big plus, • Strong executive communication skills What we offer • High-impact role with senior leadership exposure, • Opportunity to build modern, AI-enabled Sales Ops foundations, • Join a globally recognized brand and marketplace in the luxury watch industry, • Work in a dynamic, international team that values initiative and ownership, • Make a tangible impact on business growth and partner satisfaction, • Enjoy a modern work culture with flexibility, creativity, and purpose About us JOIN US NOW! We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast—and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment. Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing—with you!

Remote-first across Europe. Occasional travel to Prague and to customer sites. About the role Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there. This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from "this looks interesting" to a signed contract. You'll work directly with the founders and the AE in your region. What you'll do Run discovery and process mapping with customer teams. Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done. Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets. Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them. Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you. Who you are 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting. You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus. You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call. You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate. You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them. What we offer Competitive salary and equity. We share the range on the first call. Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers. You're the first pre-sales hire in your region. The function is yours to build. Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter. How we hire Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros 45 minutes with Omar going deep on your background Working session: you deliver a demo to us Founder interview We try to close the loop in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.

EU Regional Sales Manager • Basic Salary: £60,000 - £100,000 + Additional Bonus, • Location: Europe, • Remote & Field Based, • International Travel This is a senior, commercially significant role within the European commercial helicopter market. You will take ownership of the full European territory for a globally respected aerospace manufacturer. Your decisions will directly influence regional revenue, long-term operator partnerships, and the company’s strategic footprint across Europe. This role is oftentimes the linchpin in this companies European operations. Why This Role Is Attractive You will: • Own and shape the European growth strategy, not just execute someone else’s plan, • Work with a recognised portfolio of certified helicopter equipment trusted by operators worldwide, • Engage senior decision-makers across operators, completion centres, and MROs, • Own sales across Parts & Accessories, Firefighting, Floatation and Fuel, • Influence pricing, commercial structure, and long-term agreements, • Lead new product launches to market, • Operate with autonomy while having the backing of a global engineering organisation, • Have a clear path toward broader regional or leadership responsibility as the business expands The Business Our client is a global designer and manufacturer of certified helicopter solutions, supporting civil and military operators internationally. Their portfolio includes mission equipment, structural components, and aftermarket systems used by major rotorcraft OEMs, completion centres, and operators worldwide. Europe is a strategic growth region. Investment and senior leadership attention are aligned behind it. What You Bring • 8+ years within the helicopter or wider aviation sector, • International sales or strategic account management experience, • Strong understanding of operator buying cycles and aftermarket decision-making, • Experience negotiating complex, technical agreements, • Commercial confidence around pricing, margins, and risk, • Helicopter industry knowledge a requirement, • Field background such as pilot, maintenance, or engineering is advantageous Most importantly, you bring credibility. You are comfortable speaking to technical directors, fleet managers, procurement leaders, engineers and pilots in the hanger. The Opportunity This is a visible, growth focused role within a technically strong aerospace business. You will have the autonomy to shape a region, the support of an established global organisation, and the platform to accelerate your career within the helicopter industry. If you want ownership, influence, and progression in the European rotorcraft market, this role is certainly worth a conversation!

Fuse Energy is a forward-thinking renewable energy startup on a mission to deliver a terawatt of renewable energy - fast. We're combining first-principles thinking with cutting-edge technology to build a radically better energy system. We raised $100M from top-tier investors including Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group and strategic angels like Nico Rosberg, the Co-Founder of Solana and GPs behind Meta, Revolut, Spotify, Uber and more. We’re creating a fully integrated energy company: from developing solar, wind and hydrogen projects to real-time power trading and distributed energy installations. By selling directly to consumers, we cut out the middleman, lower costs and pass on savings to customers. But we’re not stopping there. We’re also building the Energy Network: a decentralised platform of smart devices that rewards users in Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and helping balance the grid. This network strengthens grid stability - a critical foundation for scaling AI data centers and other energy-intensive industries. We're now looking to establish a cutting-edge AI team. As an Applied AI Engineer, this position is ideal for someone who possesses the technical expertise of a backend engineer but is specifically interested in applied AI and how it can be used to enhance the energy experience for our customers and our internal operations. You'll be working on a variety of exciting projects, including consumer-focused features like the Energy Co-Pilot and the Speedy Onboarding process (leveraging tools such as VLM/LLM). You will also collaborate across teams to build AI tools that enhance productivity and streamline processes within Fuse. • Design, develop and deploy AI-powered features that directly impact consumer experiences, including personalised energy recommendations and seamless onboarding via AI models (e.g. using energy bills for quick setup), • Build and optimise internal AI tools that will make the whole company more productive with a focus on automation and enhancing workflows, • Collaborate with backend engineers and data scientists to integrate AI-driven features into our platforms, • Collaborate with the trading and operations teams to ensure AI models are aligned with real-time market conditions and energy pricing, • Improve AI models to optimise trading strategies by anticipating market shifts based on weather and demand forecasts, • Stay up to date with the latest advancements in applied AI and machine learning and apply them to solve real-world problems within the energy space, • Monitor the performance of AI tools and models, ensuring they are functioning efficiently and effectively, • Minimum 3 years of engineering experience, • Proven experience as a Backend Engineer with a strong interest and practical experience in applied AI or machine learning, • Strong programming skills in Python (or similar languages) with familiarity in AI/ML libraries (TensorFlow, PyTorch, etc.), • Experience working with large-scale models (LLMs/VLMs) and deploying AI-driven solutions into production, • Solid understanding of cloud technologies, containerisation and building scalable AI applications, • Ability to integrate AI/ML models into real-world applications, focusing on usability and performance, • Strong problem-solving skills and a practical approach to implementing AI solutions in a fast-paced environment, • Experience working with large datasets, particularly in relation to demand and supply forecasting Bonus • Experience or strong interest in energy markets and trading strategies, • Understanding of weather forecasting, energy demand patterns, and production modelling, • Exposure to Natural Language Processing (NLP) or other related fields, • Competitive salary and an equity sign-on bonus, • Biannual bonus scheme, • Fully expensed tech to match your needs, • Paid annual leave, • Breakfast and dinner for office based employees

THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Principal / Senior / Legal Advisors (UK-based candidates only) Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking to recruit highly motivated and enthusiastic Legal Advisor VOLUNTEERS to join our Director-General’s Office (Legal Advisory Section). The ideal candidate is driven and experienced, and looking to make a difference in international climate change governance. The successful candidate will provide expert and strategic legal advice to the Director-General, Chief of Staff, Company Secretary, and all BCI divisions, concerning the legal obligations and operations of BCI and assist in the minimization of any legal risk exposure, including employment law, contract law, privacy law, and competition law, etc. Responsibilities: • Managing the Legal Advisory Section and supervising legal advisors;, • Providing advice on legal matters;, • Evaluating and weighing multiple inputs and impacts of any decision or course of action;, • Supporting the formulation or review of internal governance policies and managing the impact of external factors;, • Drafting legal opinions, memoranda, and briefing documents;, • Formulating formalities regarding settlements of disputes;, • Monitoring the implementation of the legal clauses;, • Advise members on legal issues and risks, including corporate and charity governance, fundraising, marketing, competition, data protection, trademarks, copyright, defamation, and litigation matters, etc. Core competencies • Strong analytical and research skills including critical thinking, organizational and problem-solving skills;, • Effective interpersonal and communication skills;, • Ability to work well within a team and individually;, • Seeking a complementary range of specialisms (charity, commercial, corporate, contract, employment, litigation, and others). Skills & Abilities • Excellent English writing skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels;, • Proven ability to effectively multitask and prioritize work;, • Excellent problem-solving skills;, • Excellent attention to detail and a proactive attitude is an indispensable skills required for this role, • Excellent problem-solving skills;, • Excellent attention to detail and a proactive attitude are indispensable skills required for this role General & Specialist Knowledge • Excellent use of Microsoft Office 365 suite (including Outlook, Word, Excel, and Powerpoint) is essential to perform in this role; and, • Excellent English writing skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels, • Proven ability to effectively multitask and prioritize work;, • Some knowledge on topics central to the BCI such as climate change, climate finance, and blockchain technology preferred. Education & Training • (Legal Assistant) Minimum requirement: Bachelor's Degree / Postgraduate Degree in Law (e.g. LLB or GDL);, • (Legal Advisor) Minimum requirement: Qualified solicitor/barrister in the UK with some post-qualification experience in either private practice or in-house (ideally, some in-house experience is highly preferable), • (Senior Legal Advisor) Minimum requirement: Qualified solicitor/barrister in the UK with a minimum of 3 years post-qualification experience in either private practice or in-house (at least some in-house experience is highly preferable), • (Principal Legal Advisor) Minimum requirement: Qualified solicitor/barrister in the UK with a minimum of 7 years post-qualification experience in either private practice or in-house (at least some in-house experience is highly preferable) Relevant Experience • Proven general counsel experience in a not-for-profit environment;, • Overall broad legal knowledge (corporate law, contract law, employment law, or litigations, etc.);, • In-depth understanding of how legal issues affect organizations;, • Ability to develop legal strategy and objectives;, • Experience in building constructive relationships with stakeholders; and, • Experience in working independently and with teams to drive forward blockchain-related projects using your own initiative. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: • You will hone or learn new skills including research, presentation, writing, professional etiquette,, • Your mind will be mentally stimulated, hence providing you with a sense of purpose;, • You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and, • Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI’s policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Partner with Immersive’s enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness. Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Customer Operations Specialist - Remote within UK Immersive is hiring! Could you be our next Customer Operations Specialist? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Operations team in the UK as a Customer Operations Specialist. The essence of our Customer Operations team is customer obsession. In fact, “Customer Centricity” is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer centric is the core of who we are, and our Customer Operations Specialists are a key pillar in elevating the customer voice and accelerating time to value. Reporting to the Customer Operations Manager, as a Customer Operations Specialist you will act as the core technical and operational engine supporting the Value Engineering (VE) team. This role bridges deep technical product triage with scale-focused account execution. Managing a split focus, the Specialist acts as a technical co-pilot for a portfolio of approximately 200 enterprise accounts to drive self-service and adoption, while simultaneously owning the daily reactive ticketing queues and queries for all other customers. As an experienced individual contributor in the team, your main responsibilities will include: 1. Enterprise Account Support & VE Alignment Platform Monitoring & Health: Execute regular health checks and analyze adoption trends across 200+ enterprise accounts upon directive or request from Value Engineers. Generate reports to identify churn risks and provide technical findings directly to the VE team. Quarterly Business Reviews (QBRs): Own the back-end technical and utilization data preparation for QBRs, building custom reports and data packages that highlight customer ROI for Value Engineers to deliver. Customer Feedback & Escalation: Evaluate incoming customer feedback and technical friction points. Raise appropriate insights through product and engineering teams (via Jira/Productboard) to systematically improve product functionality in line with customer expectations. Live Support & Enablement Sessions: Where self-service material does not cover an enterprise customer's query, conduct direct, technical live video calls and product demonstrations to walk admins through complex configurations, strictly focusing on empowering them to self-serve in the future. 1. Advanced Administration & Onboarding User Administration & Bulk Provisioning: Consult directly with enterprise accounts and VEs on data mapping. Clean, validate, and execute bulk user uploads via spreadsheets. Manage nested team structures, license seats, SCIM/SAML UID removals, and bulk deactivations. Integration Support (SSO & SCIM): Lead technical set-up and triage calls with customer IT/IdP teams to configure SSO/SCIM. Troubleshoot configuration issues using internal logs, replace expired certificates, and map enterprise attributes. Customer Event Prep & Execution: Partner with customers and Value Engineers to translate event blueprints into reality. Manage technical event prep, including bulk uploads, team assignments, scheduling, custom collection creation, landing page generation, and dedicated live/on-call technical coverage. 1. Technical Triage & Queue Management (All Customers) Multi-Product Technical Support: Triage and resolve daily tier-1 and tier-2 tickets across the entire product suite (Labs, Crisis Sim, Workforce, Screening, Cyber Range Exercises, and Dynamic Threat Ranges) for both enterprise portfolios and the standard customer queue, accurately differentiating between user errors and platform bugs. Escalation & Incident Handling: Route verified bugs and platform infrastructure issues to BAU engineering teams. Own technical communication with the affected customers from initial breakout through to final resolution. Internal Lifecycle Management: Process internal operational requests for new customers, POVs, and event org creations; internal joiner and leaver account management; permissions; and automated billing configurations (renewals, upsells, and AI opt-ins/outs). Community & Bespoke Support: Monitor the community platform for unaddressed technical queries and deliver verified resolutions for ad-hoc customer requests. 1. System Maintenance & Insights Custom Reporting & Analytics: Utilize business intelligence tools (e.g., Looker, SendSafely) to build and securely deliver custom reports upon request from VEs or enterprise clients that are not natively available in the standard user interface. Data & Lifecycle Auditing: Conduct recurring compliance and cleanliness audits within internal management tooling (Active Admin), including org switcher permissions, renewal alignment, and executing GDPR-compliant churned customer data deletions. Documentation & Asset Creation: Maintain and update internal technical guides, system tool processes, and customer-facing async training assets (such as Loom videos and best-practice documentation) to constantly reduce ticket velocity. Sounds good? We’d love to hear from you if you have proven experience in the following areas: Experience being customer facing and building relationships with external stakeholders within a SaaS or cybersecurity company - you are able to facilitate calls with clients and walk them through features as well as onboard and enable them. You ask smart, exploratory questions to build and nurture the customer relationship and measure the health of the account Experience managing high-volume support or operations queues with strong prioritization Experience owning complex support and ops workflows at scale Strong technical triage skills with clear examples of structured diagnosis. Can clearly walk through a troubleshooting framework Proven success handling complex enterprise onboarding/admin workflows Strong hands-on experience with integration support in customer-facing environments. practical exposure to SSO, SCIM, identity providers, or provisioning flows Has built or delivered customer-facing or internal operational reports. You will work with the Value Engineers to translate usage data into insights such as adoption risk, health, or ROI Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

We are hiring a Remote Pilot in Command to fly live delivery missions on our upcoming 90-day BVLOS drone delivery trial. This is a rare chance to log real pilot-in-command BVLOS hours on one of the UK's first drone delivery trials. Act as pilot in command on trial delivery flights: planning, briefin

ROV Opportunities – Long-Term Project (Joining vessel on the 26th Aug 2026).BSA are currently seeking experienced professionals across multiple ROV disciplines for a major long-term project.Ideally looking for personnel with Argus experience, however other experience would be considered and traini

What we offer Our pilots enjoy a wealth of incredible benefits, starting with a tax-free package and rent-free living in Dubai. Job description Our pilot roles span First Officer, Accelerated Command, and Direct Entry Captain positions, offering multiple pathways onto the Emirates flight deck depend

A leading airline is seeking a First Officer based in Sussex to join their team at London Gatwick.This role offers a competitive starting salary of £65,420, a fixed pattern roster for work-life balance, and numerous benefits including fully funded training and health insurance.Candidates must hold

A leading UK airline is hiring Non Type-Rated Pilots to join their team, offering flight opportunities on Airbus A320 and Boeing 737. Candidates will need a valid UK pilot license and specific flight hour requirements based on rank.

A leading aviation company is seeking qualified Airline Pilots to operate various aircraft on short and long-haul flights. Candidates must hold an Airline Transport Pilot Licence (ATPL) and have a good understanding of aviation safety and related skills.

Be among the first 25 applicants.This opportunity is only for candidates currently residing in the specified country.Your location may affect eligibility and rates.Please submit your resume in English and indicate your level of English.Mindrift is looking for highly skilled Vibecode specialists to j

Summer holidays in Devon around Sidmouth Folk Festival time introduced me to Folk Music and it’s a love that’s stayed throughout my life.I was the guy with long hair, Monsters of Rock T-shirt and leather jacket sat in the corner of The Anchor nodding along to sea shanties).So when the opportunit

A leading aviation company is seeking experienced Pilots for their HEMS operations.

FGL is looking for operator and platform partners to pilot their embedded, skill-based weekly competition product, the FGL Weekly Challenge. We’re currently looking for a small group of operator and platform partners interested in piloting the Weekly Challenge, providing feedback, and shaping wher

Have completed a minimum of 500 hours flight time or 100 route sectors on a multi-pilot turbo-jet aeroplane certificated to the standards of CS-25 or equivalent airworthiness code or on a multi-pilot turbo-prop aeroplane having a maximum certificated take-off mass of not less than 10 tonnes or a cer

Hold a UK CAA Class 1 medical for Single Pilot Commercial Operations carrying passengers with an upper age limit of 60 years. Potential to transfer to another NPAS base across England and Wales, including touring pilot positions. Line Pilot (Rotary) – National Police Air Service – Permanent, 37

National Police Air Service (NPAS) seeks experienced Line Pilot (Rotary) to operate from NPAS bases across England and Wales in permanent posts.

UAV REMOTE PILOT (ROTARY WING) UAV Talent is looking for Remote Pilots with a rotary-wing background to support a large VTOL UAV fleet on critical UAS operations. The role suits experienced UAS pilots, and licensed helicopter pilots looking to move into

Joining BAE Systems as an F-35 Lightning II Simulator Instructor Pilot offers the opportunity to become part of a highly skilled and collaborative team within the state-of-the-art Integrated Training Centre (ITC). Deliver world-class training to F-35B Lightning pilots, consistently setting and maint

The role suits experienced UAS pilots, and licensed helicopter pilots looking to move into unmanned aviation. Support the Remote Pilot in Command (RPIC) in executing live UAS missions. Military rotary-wing pilots looking to transition into UAS are welcome.

Are you looking to benefit from a new career in Project Management?.If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager.We specialise in placing candidates within the project sector using our

Learn more about the general tasks related to this opportunity below, as well as required skills.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employ

Trainee Project Manager Programme – No Experience Needed.Future-proof your career in Project Management – starting today.Looking for a career change? Maybe you’re already working but want a more technical role with better long-term prospects.Or you could be between jobs and ready for a fresh s

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunities ranging from a few agreed days each we

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments.Our customers are at the heart of everything we do - we live to bring food and people together.Apply now, read the job detail

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunities ranging from a few agreed days each we

Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change.Established in 2000, we became the first publicly quoted advisor following a successful AIM

Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunities ranging from a few agreed days each we

We are looking for an experienced Project Manager to join great team in an established family-owned business in Leeds.Our client is a leading manufacturer and supplier of electrical power distribution equipment and pioneers of super low loss amorphous transformer technology.The Role: The role will b

Research Operations Manager £45,000 - £50,000 + Training + Company Benefits Bingley, West Yorkshire - On-site Are you a Research Operations Manager, Laboratory Operations Manager or similar with experience managing scientific or research projects, looking for a highly varied leadership role within

Van Driver / Driver Technician (Ongoing Temporary) Location :Bedfordshire Pay Rate: £12.Essential: Full UK driving licence and a Valid DBS Check We are currently recruiting for a reliable and customer-focused Van Driver / Driver Technician to join our client's team on an ongoing temporary basi

The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations theyre the ones keeping vital machinery running at all times.As an RME Technician, youll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices.You'll help to ke

Job Description: FLT Reach Truck & Warehouse Operative Long-Term Opportunity Location: MK43, Wootton, Bedfordshire Pay Rate: £13.Training Period (first few weeks): Monday to Friday 10:00 AM 6:00 PM Standard Shift: Monday to Friday 12:00 PM 8:00 PM Job Description This is a multitask role , c

As a Freezer Warehouse Operative, youll be part of a specialist team working in a high-performing freezer environment at temperatures as low as -25C.Your safety and comfort come first, and we provide full thermal protective gear to keep you warm throughout your shift.If you enjoy an active role, lik

Smiths Equipment Hire Ltd are the Northwest's Largest Independent Equipment Hire company with 19 Hire It Centres located across the region.We supply all types of customers in all types of business, specialising in many types of equipment, including; plant and machinery to the construction and indust

Pick a career packed with opportunities.Join Ocado Logistics today! As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers.Join our warehouse in Purfleet where you'll be working in a state-of-the-art facility preparing orders for customers.We have a vari

Research Operations Manager Reporting To Research Director Location Bingley Head Office (Office-Based) Working Hours Full Time Monday to Friday 08:45 - 17:00 Salary £45,000 - £50,000 per annum The Opportunity STRI is looking for a Research Operations Manager to strengthen the operational

Project Manager (Ductwork/Metalwork) Bradford (Site Travel across UK) £45,000 - £50,000 + 26 Days Holiday + Bank Holidays + Company Car + Leadership Role + Tech Package Are you a Project Manager, or similar, with an understanding of Ductwork systems, looking to join a well-respected and establishe

Clearchoice are looking for two p art time early morning Cleaner to join our team in Knaresborough (HG5) on a perm basis working 14 hours per week.Shift Pattern: Monday to Sunday, 6.In this role you will clean to the highest standard of hygiene whilst carrying out all aspects of health and safety

The Opportunity An exciting opportunity has arisen for an experienced Ground Investigation Project Manager to join one of the UK's leading geotechnical and geo-environmental site investigation businesses.This is a senior project delivery position for a ground engineering professional with a minimu

A leading M&E service provider, based in Leeds, are looking for an experienced Project Manager to join their Maintenance and Projects Division, managing M&E, Facilities Management, and Building Services projects from enquiry to final account.About the role You will lead safe, efficient project deliv

Location: Flexible working arrangements.Office based in Bedford with travel to sites across London and occasionally other regions of the UK Employment Type : Full-time Salary : Competitive, dependent on experience + training & benefits About us We are a specialist consultancy providing heal

A progressive and people-focused principal contractor is looking to appoint an experienced Project Manager to deliver a major faade remediation project in Leeds.This is an excellent opportunity to join a stable, cash-rich business with a strong reputation for delivering technically complex faade rem

IT Project Manager: WMS, Logistics, Software Client: Global provider of market leading cutting-edge automated warehouse logistics systems: Core automated Warehouse Management Systems (WMS) for some of the largest complex enterprise scale organisations internationally.The Opportunity To join and grow

Our client, an industry leading and expanding engineering business based in Bradford are looking to recruit a Projects Operations Manager to join the business on a permanent basis due to continued growth.The ideal candidate will have demonstrable experience in a lead Project Management role within a