Oversee the day-to-day operations of the service desk, ensuring adherence to ITIL processes and SLAs. * Ensure accurate incident logging, tracking, and reporting using the service desk tools
ITIL * Experience in undertaking or leading an Mergers & Acquisition (M&A) in the context of IT Services * Experience in shaping a transition / carve out strategy for IT * Experience in translating a ...
Transition Manager (ITIL) required for this enterprise scale business - with both technical and non-technical users - paying up to £57k + Excellent Pension + Benefits This is a hybrid role, more ...
ITIL certification is highly desirable * Experience in developing and enforcing ICT policies to maintain compliance with regulatory requirements and company standards * Excellent project management ...
Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support Job Title: Support Developer. Location: Birmingham (Hybrid or Fully Remote) - Please note that only applicants from ...
Experience of IT methodologies and processes such as ITIL, agile, scrum, DevOps, change/release management is desirable * Extensive implementation of core processes, Incident, Problem, Change ...
ITIL Foundation : Certification in ITIL V3. * Zoom Mastery : Proficiency in managing Zoom collaboration services, including video conferencing and Zoom phone. What They Offer: * Generous Leave : 25 ...
Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured * Possess excellent communication skills with the ...
Contribute to the development and maintenance of knowledge base articles and support documentation, adopting ITIL processes and procedures The successful applicant will have experience in the below ...
Senior Infrastructure Engineer Retail / Technology / ITIL Up to £54,000 base salary + £5k car allowance Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing ...
You are knowledgeable about the product life cycle and/or the capability components of ITIL. * Assist in creating comprehensive stakeholder management strategies and plans. * Comprehend the ...
Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of ...
Work to resolve issues and incidents in a timely manner aligned with ITIL best practices. * Provide technical peer review of proposed changes to be made to the estate. * Actively participate in the ...
You are knowledgeable about the product life cycle and/or the capability compnents of ITIL. Assist in creating comprehensive stakeholder management strategies and plans. Comprehend the IT strategy ...
ITIL V3 Foundation certification * Experience managing Zoom services Benefits: * 25 days holiday, plus Bank Holidays (trialling unmetered leave in 2024) * Hybrid working (office and remote) * Tech ...
ITIL Foundation certification or higher is highly desirable. Skills and Competencies: * Technical Proficiency: Strong understanding of IT infrastructure, networks, and software applications
You will work alongside our IT Technicians in the Service Desk team aligned to ITIL principles, providing support for all IT systems used by colleagues in the business and carrying out duties as part ...
CISA, CISSP, CCAK, CCSP, ITIL, COBIT) preferred The permanent opportunity for an IT Principal Auditor will pay a salary range of £60,000 to £70,000 plus bonus, benefits and offer a hybrid working ...
ITIL 4 foundation is desirable.
Good knowledge of ITIL (Certification would be advantageous
Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. * Experience in implementing, customising, and supporting third party systems ...
In line with project delivery, you will produce documentation in accordance with ITIL standards. * The role will be site-based at the company's Coventry head office, but you ill also have the chance ...
The Senior Senior Technical Support Engineers serve as the primary escalation point for the Managed Services Engineers in various ITIL disciplines, particularly focusing on incident & change work