Live chat customer service jobs in London - Page 18Create job alerts

We are seeking a dependable and customer-oriented Cashier to join our team. In this role, you will be responsible for providing excellent customer service and performing cashier duties efficiently. Your primary responsibilities will involve processing transactions accurately, handling payments, and ensuring a smooth and friendly checkout experience.

Join our team at The Italians, a fine Italian food cafe and bakery + deli in Chiswick! We're seeking a passionate Barista and Front of House staff to deliver exceptional customer service and share our love for authentic Italian cuisine. Apply now to become a part of our vibrant community! - MINIMUM 1 YEAR BARISTA EXPERIENCE REQUIRED - FULLY FLEXIBLE, FULL TIME 45H PER WEEK (part time also available) Ciao! Grazie

Manager / Senior Nail Technician – Permanent Full time Location: North Greenwich Salary: Depending on Experience An Exciting Opportunity for an Experienced Nail Technician. Established in 2024, this high-end salon is located in the heart of a new development in North Greenwich. The salon boasts a small, dedicated team all passionate about providing excellent service and has a loyal client base. Position Overview: As a Nail Technician, you will be responsible for delivering high-quality nail care services to both regular and visiting clients. This is a fantastic opportunity for those looking to expand their expertise in a new and refreshing environment. Requirements: - Experience: Must have proficiency with all nail systems, including acrylic, BIAB. - Nail Art: Proficiency in nail art is essential, with knowledge of basic designs such as French manicures and line work. - Qualifications: Level 2 NVQ Qualified or equivalent certification in nail technology. - Salon Experience: Prior experience in a salon environment is essential (at least 2 years required) Key Responsibilities: - Exceptional Nail Services: Provide a wide range of nail care services, including manicures, pedicures, gel nails, nail extensions, and basic nail art, while maintaining the highest standards of quality and hygiene. - Personalised Consultations: Engage with clients to understand their preferences and manage desirable outcomes through expert recommendations. Tailor each service to individual needs, ensuring a quality experience. - Trend Awareness: Stay updated with the latest industry trends, techniques, and products. Continuously enhance skills through ongoing education and training. - Building Client Relationships: Create a welcoming and relaxing environment for each client, delivering excellent customer service with personal touches that foster lasting relationships. How to Apply: If you are passionate about nail care and ready to take your career to the next level, we want to hear from you! Please submit your resume and portfolio showcasing your nail art skills to us. Join us if you wish to accelerate your skills further and challenge yourself! Job Types: Full-time, Permanent Pay: Additional pay: Tips Work Location: In person

Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Vacancies: 5 Job Type/Hours: Full-Time / 45 hours Responsibilities: - Greeting customers with a warm and friendly demeanour as they enter the store - Assisting customers in selecting desserts and providing recommendations as needed - Processing customer orders accurately and efficiently using the point-of-sale system - Handling cash and card transactions, and ensuring the correct change is given - Packaging desserts neatly and securely for customers to take away - Maintaining cleanliness and organization of the counter area Requirements : - Previous experience in a customer service or sales role is preferred but not required - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work effectively in a fast-paced environment - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £13.00-£14.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

Massage Therapist / Guest Experience Coordinator Location: Naana Holistic, Fulham, West London. Employment Type: Full-Time / Part-Time About Naana Holistic: At Naana Holistic, we are dedicated to promoting healing and everyday beauty care through our handcrafted, plant-based products made in small batches in the UK. Our beauty and health studio is a sanctuary for those seeking balance, rejuvenation, and natural beauty. We are currently seeking a Massage Therapist / Guest Experience Coordinator to join our team immediately. Full training will be provided, so no prior experience is necessary. Key Responsibilities: • Provide a range of holistic massage therapies that support relaxation and healing • Deliver a personalized, welcoming experience for every guest • Manage guest bookings and ensure smooth, professional service throughout their visit • Promote and assist with product recommendations from our organic, plant-based skincare range • Maintain a clean, calm, and inviting studio environment • Work collaboratively with our team to enhance the overall guest experience What We Offer: • Comprehensive training in holistic massage and beauty care • Competitive salary with commission opportunities on treatments and product sales • Free uniform and product samples from our organic skincare line • Paid day off on your birthday • Flexible rota to support work-life balance • Full-time and part-time positions available • Opportunities for growth within our wellness-focused company • Immediate start required Requirements: • Passion for holistic health, wellness, and natural beauty • Strong communication and customer service skills • Positive, friendly attitude with a genuine desire to help others • Flexibility to work shifts, including weekends • Must be available to start immediately • A trial shift is required as part of the application process Apply Today: If you’re ready to start immediately and excited to be part of a team dedicated to natural, plant-based beauty and holistic well-being, we’d love to hear from you! Apply now and join Naana Holistic in providing exceptional care and service to our guests.

The Cheese Toaster is an established street food company specialising in flat-iron sourdough cheese toasties since 2019. We trade at weekly food markets, work at some of the UK's top festivals and cater for Film/TV, Corporate Clients, Weddings and Events. We have worked with the likes of The Chicago Bears, Amazon, Nike, Warner Bros, Netflix, The BBC, Lidl, Jaguar, Landrover and Thorpe Park. Likewise, we have catered for The Crown, Matilda, Sonic 3, Paddington in Peru, Top Boy, Star Wars, The Nevers and The Witcher. We're looking for an Experienced Grill Cook to join and lead our team for Southbank Winter Market. Our ideal candidate: ● Must have a strong knowledge of food safety practices. ● Experience operating flat top griddles. ● Experience using a deep fat fryer. ● Has incredible attention to detail. ● Hold strong quality control standards ● Ability to deliver excellent customer service. Responsibilities: ● Prepare, cook and deliver food quickly and to a high standard. ● Maintaining a high standard of cleanliness of the kitchen and surrounding areas. ● Ensuring the correct usage of all machinery and equipment. ● Assisting with the loading and unloading of deliveries and supplies. ● Representing The Cheese Toaster and providing excellent customer service. ● Answering questions about our menu and understand allergens/dietary requirements. ● Comply with all health, safety and sanitation regulations. A level 2 food hygiene certificate and knowledge of the Safer Food Better Business HACCP. Perks: ● Working at the popular Southbank Winter Market ● Performance based commission over Christmas period. ● Free meals on shift and staff discount ● Opportunities to help develop our menu and have creative input ● Being an early part of a fast-growing and ambitious brand Pay £13.50ph Expected hours: Approx 40 hours across 4–6 days a week Additional pay: ● Performance bonus ● Tips Education: ● GCSE or equivalent (preferred) Experience: ● Previous experience as a grill chef or line chef (required) Licence/Certification: ● Level 2 Food Hygiene (required) Application deadline: 27/10/2024 Expected start date: 29/10/2024

A successful candidate would join a friendly team of Motorbike/Motorcycle Technicians/Mechanics and be required to service & repair mopeds and bigger motorcycles to prescribed standards. We are open Monday - Friday 9am - 6pm and Saturdays 9am - 3pm The contract would be full-time, permanent (45 hours/week) Main duties: To carry out routine servicing or maintenance on bikes Conduct diagnosis of any found or reported faults, carrying out repairs as required (PDI checks, changes of tyres, oil, brake pads, clutch and tracker installations) Carry out road tests to confirm correct operation and stability following service/repair Completion of appropriate documentation Advise appropriate colleagues of any additional work/faults found Test ride bikes after they have been worked on Ensure that work is completed within manufacturers’ standard times where possible Provide great customer service and offer advice to drivers and their managers Keep personal working area clean and free from potential hazards Ensure workspace and tools/equipment is kept maintained to an acceptable standard Report any potential hazards to your supervisor To comply with all Health & Safety standards Attend training courses to update personal skills and knowledge Requirements: previous experience in motorcycles/mopeds workshop - A MUST (for experienced role, for the entry level - an interest or education in this direction is a must) knowledge of diagnostic systems knowledge of basic engine and electrics repairs

Experience bartender/waiting staff needed for a busy family run bar & restaurant. Role includes both making drinks & serving tables, taking orders, organising bookings. Experience is needed in at least one area. Serious applicants only!!! Duties include taking food & drink orders putting orders on the till system making drinks/cocktails taking cash & card payments being attentive to customers providing a high level of customer service checking reservations & booking times setting up & closing down the bar & restaurant

We are seeking an experienced Barista that will support Front of House and work alongside our Operations Manager to ensure best quality and service. Duty to oversee the day-to-day operations of our hospitality establishment. The ideal candidate will have a strong background in hospitality and the willingness to understand and grow with the brand. An interest in Health and Wellness is a bonus due to nature of business and brand ethos. Responsibilities:- Manage and coordinate all operational activities within the establishment- Supervise Front of House staff and operations- Ensure compliance with health and safety regulations- Implement and maintain high standards of service and quality control. Handle customer inquiries and complaints promptly and professionally Assist with understanding par levels and weekly/ monthly orders. Qualifications:- Previous experience in barista, hospitality, and restaurant operations- Proven track record in supervising and leading teams- Strong leadership skills with the ability to motivate and inspire staff- Excellent organisational and problem-solving abilities- Knowledge of food safety processes and quality standards- Ability to work under pressure in a fast-paced environment- Effective communication skills to liaise with staff, customers, and suppliers- A passion for delivering exceptional customer service

Hi! My small studio needs a nail technician. I am ready to consider a candidate with at least 6 months of professional experience. I provide all the tools and materials. In the process, I will be able to raise your qualifications. From you : The desire to work and develop , responsibility, knowledge of customer service From me: A decent salary, a pleasant atmosphere, training in the process of work.

Mollica, a coffee shop and focacceria, is looking for a talented individual to join our team. We need someone who knows how to prepare delicious sandwiches. Both part-time and full-time positions are available. Requirements: • Experience in making sandwiches or similar kitchen skills • Ability to work in a fast-paced environment • Passion for quality food and customer service What We Offer: • A friendly and dynamic work environment • Flexible hours (part-time or full-time) • Opportunities for growth Interested? Send us your CV or drop by Mollica to apply!

Join Our Team at Koshari Street! Are you passionate about great food and exceptional customer service? Koshari Street, a modern and dynamic Egyptian street food restaurant, is expanding! We’re thrilled to announce that we’re hiring for our new shop opening in central London at the beginning of November. Join us and be part of an exciting journey! Why Work With Us? • Great Team Atmosphere:Become part of a family-oriented team that celebrates collaboration and support. • Growth Opportunities:As we expand, so do your career possibilities. We’re committed to helping our team members grow within the company. • Innovative Environment:Work in a fast-paced, modern setting that values creativity and passion for food. Key Responsibilities: • Greet and welcome customers with a friendly and professional demeanor, providing personalized assistance and recommendations. • Accurately take and input customer orders into our system, ensuring a seamless and enjoyable experience. • Prepare and heat food and beverages according to our quality standards and established recipes. • Ensure food safety and hygiene guidelines are consistently followed. • Efficiently manage till operations and process payments for each order. • Assist in opening and closing the store, including maintaining cleanliness and hygiene standards. • Prepare and package corporate orders for delivery with attention to detail. Desired Skills: • Strong hospitality skills with a focus on delivering exceptional customer service in English. • A positive attitude, enthusiasm, and a genuine passion for great food. • Ability to work effectively in a fast-paced environment. Position Details: • Pay Rate:£12–£13 per hour, plus bonuses linked to sales targets. • Full-time Position:Averaging 40 hours per week, Monday to Sunday. • Interviews:We’ll be holding interviews on Thursday—come prepared to showcase your passion and skills! If you’re ready to be part of an exciting and growing team, we want to hear from you! Apply now and join us at Koshari Street, where great food meets great people.

Are you passionate about crafting exceptional coffee experiences? Do you thrive in a fast-paced environment where every cup tells a story? If so, we have an exciting opportunity for you! Mollica Italian Flavours is seeking a talented and dedicated Barista to join our team. As a Barista, you'll be the heart and soul of our cafe, creating delicious beverages and providing outstanding customer service to our valued guests. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso drinks, pour-overs, and specialty drinks according to our recipes and standards. Provide friendly, efficient, and attentive service to all customers, ensuring a positive experience with each visit. Maintain cleanliness and organization of the cafe, including the coffee bar, equipment, and seating areas. Uphold food safety and sanitation standards, following proper procedures for handling and storing ingredients. Operate espresso machines, grinders, and other equipment with precision and care. Work collaboratively with team members to ensure smooth operations during peak hours. Assist with stocking and inventory management to ensure adequate supplies are available. Qualifications: Previous experience as a barista or in a similar role preferred, but not required. Strong customer service skills with a passion for creating memorable experiences. Ability to work in a fast-paced environment and multitask effectively. Excellent communication and interpersonal skills. Willingness to learn and adapt to new techniques and processes. Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits:

We are looking for an enthusiastic Senior Receptionist to join our team here at Zuma. Our Receptionists are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining Zuma’s high standards. The requirements - A passion for delivering an exceptional guest experience, hunger to learn - Previous experience in a similar high-end restaurant - Experience with SevenRooms reservation system or similar - Ability to multitask - Excellent communication skills - Great team player The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: - World class in-house training; we want you to have all the tools to be the best - Opportunity to travel the world with our five incredible worldwide brands - Lifeworks – make great savings on things like shopping, restaurants, travel and health and wellbeing - Long service awards to show that we love having you around! - Exciting In-house incentives - Travel season ticket loan to help you save your hard earned money getting to work - Family meal on shift - Staff Discount across ZUMA, ROKA, Oblix & INKO NITO - Cycle to work scheme – keep fit and save money on travel, what’s not to love! Are you ready?! Join our team, start your story today.

A Neighbourhood Italian restaurant in Marylebone, it is on the lookout for the best in hospitality to enjoy our team. ** Responsibilities:** •Welcome everyone with a smile and make them happy. • Deliver excellent levels customer service. • Taking the food from the kitchen to the table. • Polish cutlery, plates and glasses. • Support the floor staff. • Complete set up, handover and close it down duty to a high standard. ** Requirements:** Our restaurant server will: • Be passionate about customer service. • Be immaculate presented. • Be strong team players. • Need to have the right to work in UK. ** Company benefits:** • 30% in discount in our restaurants. • Free meal on duty, drinks after work. • Pension scheme. • monthly price for the employer of the month.

We are looking for Front Office Supervisor Front Office Supervisors who maintain a professional working environment in Front Office departments and fulfill a variety of job functions, such as training employees and assigning tasks, solving problems, implementing procedures, providing customer service, and reporting to company managers. Opera Cloud knowledge and previous experience leading reception team in a hotel is essential.

We are looking for a skilled FT brunch chef (42-45h/week) to join our team in our South Kensington site, £14-15 per hour. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: - be flexible and available to work weekends, - be able to start early (6.30am), - have min 1 year of experience in a busy kitchen and an insight into the world of hospitality, - be able to manage and control stock to reduce wastage, - be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment, - uphold the values and standards of Urban Baristas, - be flexible and sometimes help FOH. WHAT WE OFFER: - Career growth, - free meal and coffee on shift, - sociable and flexible working hours (no evenings), - pension contribution, - the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!

Dirty Martini Monument are looking for a Cocktail Waiter/ Waitress to join our small team in the city. We are preferably someone with experience but not essential. You will need to have a positive smiley personality that enjoys interacting with our guests and giving them an amazing experience. The role is PT approximately 20 hours a week which includes every Saturday and some Thursdays/ Fridays during the festive busy period of the year. the responsibilities including, organising bookings/ table allocations, meeting and greeting guests, sitting guests, taking food and drink orders at the table, processing orders, taking payments, resetting tables and areas, delivering drinks/food to tables, glass collecting. This is a full on role which can get very busy and you will be good at working under some pressure at times and delivering great customers service to our guests. If you are a people person and enjoys the hussle and bustle of working in a busy bar then get in touch.

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee and tea. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Note: this position’s compensation includes salary and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.

• Scheduling, offering customer service and routine bookings  • Repairing and maintaining heating systems, bleeding radiators and flushing systems • Bricklaying and masonry • Laying stone patios and paving driveways • Maintenance cleaning • Measuring and calculations • Tiling and grouting

Honi Poke in Bishopsgate is looking for a team member. We are open Monday to Saturday but the shifts are mainly during the week. Ideally looking for someone who is fully flexible. Job includes easy food preparation, making delicious poke bowls, serving customers and keeping the shop clean and tidy all the time. Experience in customer service or restaurants is a plus but if you don’t have any we can train you. Feel free to get in touch so we can organise interview and trial shift! We are a dynamic team, we offer staff food on shifts, paid holidays, and possibility of progression. The job is available immediately.

We are looking for an experienced Waiter/Waitress to assist in the effective running of food & drink service in the hotel, with a focus on providing high quality service which is warm and welcoming, whilst acting in a safe, hygienic, and positive manner main responsibilities • Ensuring guests are served with food & drink products in a timely, courteous, and friendly manner, escorting them to the tables, providing table service, or through room service • Ensure that the quality and presentation of food and drink is of the highest standard, paying particular attention to the breakfast buffet, plated foods, events food & drink, foods served in the bar area and room service trays • Be aware of all products that are on sale in the department • Ensure the presentation of the bar, restaurant and meeting rooms is of a very high standard • Adhere to food and health standards • Identify special dietary needs • Build excellent rapport with customers, offering first-class service • To achieve and always maintain the highest levels of customer service to both external and internal customers At least 6 months of previous experience working in a similar busy, high-profile hospitality venue is mandatory. Sounds interesting? Apply now!!

Chef De Partie Full Time – 5 days a week, fully flexible Monday - Sunday We have a great opportunity for an experienced Chef De Partie to join our growing team at Stoke House restaurant located in the heart of Victoria, minutes walk away from Victoria station. Stoke House is a modern British restaurant, highlighting British seasonal produce. We offer contemporary a la carte menu, set menu, private dining and exclusive events. Company Benefits: · Career progression through the business and ongoing training · 28 holiday days · Closed over Christmas period and new year period · Freshly prepared meals whilst on duty · In-house and external industry training · Sponsored training events · 50% staff discount across the company including La bodaga negra · Tronc scheme - paid weekly · Company pension · Refer a friend scheme At Stoke House we pride ourselves on serving dishes made from locally sourced fruit and veg, our meat produce comes from Aubrey Allan and sustainably sourced fish amid a relaxed, friendly and welcoming environment. If you are a Chef De Partie, and like the idea of joining a growing team, working in thriving, fun and friendly environment where the best possible customer service is the number one goal, then this is the place for you.

CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye