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Key Responsibilities: • Operational Management: Plan, organize, direct, and coordinate store operations to maximize business performance and achieve financial objectives. • Staff Leadership: Recruit, assign tasks, monitor, and evaluate staff performance, fostering a positive and productive work environment. • Customer Engagement: Collaborate with staff to inform customers about our offerings, special promotions, and services, ensuring a high level of customer satisfaction. • Inventory Control: Maintain adequate stock levels, oversee efficient stock-keeping practices, and ensure product quality standards are met. • Customer Service: Address and resolve customer complaints and inquiries regarding sales and services promptly and professionally. • Financial Oversight: Manage financial records, authorize payments for supplies, set pricing, determine discount rates, and establish credit terms. • Marketing and Merchandising: Utilize advertising and display facilities effectively to enhance product visibility and drive sales. • Compliance and Safety: Ensure adherence to safety regulations and maintain security arrangements for the premises. Qualifications and Experience: • Industry Experience: Previous experience in grocery or departmental store sectors is essential; experience in off-license retail is highly desirable. • Technical Proficiency: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail operation tools. • Communication Skills: Excellent verbal and written communication abilities to interact with customers and staff effectively. • Financial Acumen: Proficiency in handling cash registers, processing payments accurately, and managing financial transactions securely. • Leadership Abilities: Demonstrated capability to lead a team, manage performance, and foster a collaborative work environment.

Job Opportunity: Delivery Driver / Warehouse for Graham the Plumbers’ Merchant Are you an experienced and reliable driver? Do you take pride in delivering excellent service? Join our team at Graham Kingston Bridge, a leading plumbers’ merchant, and help us deliver essential products to our customers! Position: Delivery Driver / Warehouse Location: Glasgow Hours: Full-time Salary: Competitive, with benefits Responsibilities: • Safely deliver plumbing supplies to customers • Load and unload materials, ensuring accuracy and care • Maintain excellent customer service at all times • Keep vehicle clean, organized, and well-maintained Requirements: • Full, clean driving license • Experience in delivery driving • Ability to lift heavy items and work in a fast-paced environment • Strong communication and customer service skills Why Join Us? • Competitive pay and benefits • A friendly, supportive team • Opportunities for growth and advancement Join Graham the Plumbers' Merchant today and be a part of our growing team!

Job Title: Café Assistant Location Glasgow city centre Employment Type: Part-time/Full-time Job Summary: We are looking for a friendly, reliable, and hardworking Café Assistant to join our team. The ideal candidate will have a passion for providing excellent customer service in a fast-paced café environment. As a Café Assistant, you will support daily operations, from preparing hot and cold food .serving food to maintaining cleanliness and ensuring our customers have an enjoyable experience. Key Responsibilities: • Greet and serve customers in a polite and friendly manner. • Take customer orders accurately at the counter or table. • Prepare and serve a variety of hot and cold (e.g., coffee, tea, smoothies). • Assist in preparing and serving Panini sandwiches, salads, and baked goods. • Operate the cash register and handle transactions efficiently. • Ensure the café is clean and well-maintained, including wiping tables, washing dishes, and restocking supplies. • Follow health, safety, and food hygiene standards. • Support the team in inventory management, including restocking and ordering supplies as needed. • Address customer inquiries and resolve any issues in a professional manner. Requirements: • Previous experience in cafe required • Strong communication and interpersonal skills. • Ability to work in a fast-paced environment and multitask efficiently. • A positive attitude and willingness to work as part of a team. • Flexible availability, including weekends and holidays. • Basic knowledge of coffee-making and food preparation techniques is desirable but can be taught. Physical Requirements: If you enjoy working with people and have a passion for food we would love to hear from you!