Infrastructure Team Lead
2 days ago
Fordham
The Infrastructure Lead is responsible for the delivery, security, management and ongoing improvement of Resolian's global IT infrastructure. The role combines technical leadership with hands-on responsibility across cloud services, networking, servers, virtualisation, Citrix, Microsoft 365, and end-user computing. The role includes leadership of a small infrastructure team, management of key suppliers, and delivery of infrastructure projects. • Lead the day-to-day management of global infrastructure services., • Ensure infrastructure remains secure, resilient, and highly available., • Manage cloud, server, storage, virtualisation, backup, and disaster recovery platforms., • Oversee Microsoft Azure, Microsoft 365, Active Directory, Group Policy and Entra ID services., • Act as a senior technical escalation point and mentor infrastructure team members., • Work collaboratively across IT and the business to deliver effective solutions., • Lead infrastructure projects, upgrades, and continuous improvement initiatives., • Manage infrastructure vendors, licensing, procurement, and service performance., • Act as Technical Lead for the Information Security Program., • Experience in a senior infrastructure role., • Strong Microsoft Azure and Microsoft 365 administration skills., • Experience managing Citrix Virtual Apps and Desktops, Citrix Cloud, StoreFront, Delivery Controllers, Cloud Connectors, and NetScaler (ADC / Gateway), • Experience with Active Directory, Entra ID, identity management, and access controls., • Strong Windows Server and virtualisation experience (Proxmox, VMware, or Hyper‑V)., • Solid networking knowledge that includes DNS, DHCP, VPNs, firewalls, switching, and wireless networking., • Knowledge of cyber security best-practice., • Knowledge of backup, disaster recovery, and business continuity practices., • Strong troubleshooting, communication, and stakeholder management skills., • Experience managing suppliers or third-party service providers., • Experience within regulated industries such as life sciences, pharmaceuticals, biotechnology, or clinical research., • Knowledge of GxP, ISO 27001, or similar compliance frameworks., • Relevant Microsoft, Citrix, VMware, or security certifications., • Collaborative and approachable leadership style., • Able to balance strategic thinking with hands-on delivery., • Strong customer and service focus., • Committed to continuous improvement., • Reliable, secure, and resilient infrastructure services., • Successful delivery of infrastructure projects and improvements., • Strong cyber security posture and compliance., • Strong stakeholder and supplier relationships., • High levels of service quality and user satisfaction., • A well‑documented and scalable infrastructure estate. #J-18808-Ljbffr