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About the Company Due to our consistent success Hippo now sells over 800 vehicles a month and we are committed to providing a high level of customer service to every customer. As a result of our Success, Hippo is recruiting for an additional Customer Experience Agent to help us ensure we provide an excellent level of after care service. At Hippo Motor Group we have a close team of driven, enthusiastic and committed Sales executives who develop and maintain excellent relationships with all our customers. Whether it is a small City Car or a Luxury Prestige Car, our team’s aim is to ensure each and every customer achieves first class service. We are able to achieve this because our staff genuinely care about the Company and our Customers. Continual business growth provides opportunities for our employees to develop and exceed within each role. About the Role • Being the central point of contact for customer complaints via Hippo Customer Care Portal and via telephone, • Advise customers of our complaints process and ensure the process is followed, • Liaise with customers, warranty provider and garages on phone to co-ordinate vehicle issues, • Respond to or escalate all complaints to relevant managers that cannot be handled solely immediately. I.e. Aftersales related complaints to head of departments, • Accurately log and monitor all complaints via Freshdesk, • Ensure time scales are met by following up outstanding issues and closing complaints off within the specified timescales, • Effectively handle complaints whilst limiting costs spent, • Monitor warranty spend and provide feedback in monthly meetings, • To maintain a work rate and level that falls in line with the company’s objectives, • Follow all company procedures, • Adhere to all responsibilities under the SMC regime including abiding by the individual Conduct Rules set out by the FCA, • To treat your colleagues and the work place with respect, • To offer our customers a high level of service and maintain good customer satisfaction and retention *Responsibilities could change or just include SOME of the above The ideal candidate will have previous experience in a customer care or customer complaints background. Qualifications Previous experience in a complaints handling role Required Skills • Good telephone manner essential, • Broad knowledge of mechanical and body shop issues, • The ability to be firm and assertive whilst still providing an excellent level of customer service., • Excellent communication skills with a professional and friendly telephone manner, • Ability to communicate complex information in writing, logically and persuasively in a business-like manner, • Ability to work to your own initiative with minimal supervision whilst working in a close-knit team., • Self-motivated, driven and passionate about your role, • Organization and the ability to manage numerous tasks at one time is vital, • Problem solving skills and the ability to collate and analyze information from various sources to identify key issues and trends Pay range and compensation package £28,000 - £30,000 Equal Opportunity Statement Hippo Motor Group is committed to diversity and inclusivity.

Our client is a family-run business with over 40 years of experience in the motor industry. They are currently seeking a skilled, experienced, and reliable Vehicle Technician / MOT Tester to join their team in Blackburn. Vehicle Technician / MOT Tester |.

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!.

As a MOT Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. We are excited to be recruiting for a MOT Motor Vehicle Technician - Renault Dacia role. An average day as a MOT Motor V

Marshall Motor Group • Whitebirk Dr, Blackburn, BB1 3HT, GB. Electrical, mechanical, and hydraulic fault diagnosis and repair, this work may include warranty approved work in line with our brand parameters.

Automotive Technician - Blackburn.Intoloop Blackburn, England, United Kingdom.We are looking for a fully qualified and skilled Technician to join our client's state of the art, prestigious workshop in the Blackburn area.With a starting base salary of £36,000 and an excellent bonus scheme, your earn

RoadsideTechnician -Blackburn Salary: £35,000 basic + Bonus + Overtime at £25.24ph + Company Van + Fuel Card + Tools provided OTE 60k+ (Top Performers earning a lot more!) Hours: Between 6am 10pm, so could be 9am 5pm or 8am 4pm etc, based off of a 40 hour working week, Rota given with plenty of time in advance Ref:30033 We have an exciting new job vacancy available for aRoadside Technician covering the Blackburn area. My client is one of the most recognisable and leading vehicle breakdown companies in the UK and they're rapidly growing making it the best time for aRoadside Technician to Join. If you're aRoadside Technician or a Vehicle Technician looking to get into roadside, then apply now! Roadside Technician Benefits: Overtime at 1.5x. Plenty of overtime available Company van & fuel card provided Company tools provided No additional travel time - start and finish on your driveway Training from day 1 A fully equipped state of the art company vehiclewith tools and uniform 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering Family leave support including paid time off, flexibility and resources to help balance work and family commitments Car salary sacrifice scheme after 12 months of employment, where youll enjoy significant tax savings, including electric vehicle options Free breakdown cover for you and your household Access to a broad range of career progression opportunitiesand industry leading training Company life assurancelinked to pension Flexible benefits site providing numerous benefits including health and wellbeing RoadsideTechnician role: Working closely with the breakdown team you will be tasked with attending breakdowns to diagnose issues they have. Working on the vehicles to ideally get them back on the road otherwise making sure the vehicle goes back to the workshop. Identifying problems and advising the customer on the vehicles issues. Vehicle servicing & general maintenance including electrical & vehicle diagnostics. Roadside Technicians are the face of the business so its important that you deliver exceptional customer service. Roadside Technician Requirements: Must have a minimum or equivalent to NVQ,IMI or City and Guilds level 2 in Vehicle maintenance and Repair (will accept HGV/ PSV maintenance & repair level 2 & Mechanical Engineering level 2) Must hold a full UK driving licence Consultant Al-Amin Abiru Octane Recruitment AAVT Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. TPBN1_UKTJ

What do I need?Mechanical Qualifications: You’ll hold your NVQ Level 2 or 3 in Light Vehicle maintenance and Repair or an equivalent, appropriate qualification alongside substantial, demonstrable experience in the Motor Vehicle Repair Industry. Company descriptionJoin Our Team as a Technical Helpd

Our client is looking for a skilled Motor Vehicle Technician to join their team!.

Our client is recruiting an HGV Motor Vehicle Technician to their Fleet Services team. Responsible to the Fleet Project Manager and working under the supervision of the Workshop Supervisor; in the maintenance, service and repair of vehicle, plant equipment, agricultural or horticultural machines, al

Key responsibilities include: - Teaching Motor Vehicle Maintenance and Repair at Level 1-3 (or relevant levels) - Planning and delivering practical and theory-based lessons - Assessing learner progress and providing constructive feedback - Maintaining a safe and well-organised workshop environment -

Motor Vehicle Technician Duties: As a Motor Vehicle Technician, you will be responsible for maintaining and repairing a wide range of vehicle assets owned and operated by Durham Constabulary. Motor Vehicle Technician Requirements:. City & Guilds level III / 'A' Levels / BTEC National in Motor Ve

As a a Diagnostic/MOT Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Diagnostic/MOT Motor Vehicle Technician. This is an

Do you have a passion for the Motor Vehicle industry and a talent for bringing out the best in others?Want to help shape the next generation of automotive professionals in a modern, well-equipped college environment?Were looking for a motivated and hands-on Motor Vehicle Technician to join our Engin

We are seeking a dedicated Lecturer in Motor Vehicle to join our forward-thin.

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

Motor Vehicle Technician - Part TimeFranchised Motor Dealership - WimbledonOur client is seeking an experienced Vehicle Technician to join their established team on a Part Time basis. The successful candidate will deliver a high standard of technical expertise, service, and vehicle maintenance, ensu

Saturday on a rotaSALARY: 40k plus + bonus + benefitsFlame Recruitment is currently seeking a Motor Vehicle Technician who has previous experience as a Service Technician / Diagnostic Technician / Master Technician / Vehicle Technician / Automotive Technician / Motor Mechanic / Car Mechanic / Car Te

With 3 garages and more growth to come, our company is growing fast! We are looking for a skilled Vehicle Technician (MOT Tester desirable) to join our team in Cheadle.

Job Role: Motor Vehicle Mechanic Tutor Location: HMP HighpointSalary: From £30,000Contract: PermanentWorking Environment: Prison-based role with full on-site, face-to-face deliveryRole OverviewWe are recruiting a skilled and motivated Motor Vehicle Mechanic Tutor to deliver high-quality vocational

This is a trainee motor vehicle mechanics trainer/assessor post for a qualified and experienced technician.

MOT Tester / Motor Vehicle TechnicianFranchised Motor Dealership - NottinghamOur client is looking to recruit an experienced MOT Tester/Vehicle Technician at its franchised Nottingham site.

HGV Motor Vehicle TechnicianVacancy Type: Permanent / Full-TimeHours Per Week: 37Salary Range: £30,024 - £35,436 per annumLocation: LouthApplication Deadline: 04 March 2026We are recruiting an HGV Motor Vehicle Technician to the Fleet Services team here at East Lindsey District Council.

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

Experienced Vehicle Mechanic Bristol£16-£19 per hour (£640-£760 per week based on 40 hours)Are you a skilled mechanic looking to expand into the Bodyshop sector, also looking to join a well-established team in Bristol? Our client prides themselves on delivering top-notch vehicle servicing and r

As a a Senior Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Senior Motor Vehicle Technician. This is an unrivalled oppor

We are now looking for aQualified Motor Mechanicto join our busy team as we begin to expand.

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

Motor Vehicle Mechanics: 3 years (required). Level 3 Motor Mechanics or Equivalent (required). Our Service Manager, Kesh, is searching for hard-working, skilled and quality-driven vehicle technicians who want to be part of something fresh, ambitious and supportive.

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

BOWLING RYAN INDEPENDENT ROLLS-ROYCE AND BENTLEY SPECIALISTS SERVICE DEPARTMENT ESTABLISHED FOR OVER 45 YEARS REQUIRE AN EXPERIENCED MECHANIC/ TECHNICIAN EITHER EX MAIN DEALER RR AND BENTLEY OR WITH AUDI VW EXPERIENCE WE WOULD CONSIDER A FULL OR PART TIME ROLE.SALARY BY NEGOTIATIONWHJS1_UKTJ.

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

HGV/Motor Workshop TechnicianDAYS & AFTERNOONSShift Details & Holidays: * Shift Pattern: Monday to Friday * Rotating weekly: * Early: 6:00am - 2:00pm * Late: 1:00pm - 9:00pm * Weekend Working: Approximately 4 Saturdays out of 8 (6:00am - 2:00pm) * Any weekend shift worked includes a day off in lieu

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

Windsor Forest Colleges Group is looking for a Technical Skills Coach for Motor Vehicle to join the Apprenticeship team at our Slough & Langley College campus on a full time, permanent, all year round basis. Technical Skills Coach in Motor Vehicle We're seeking a dedicated individual to mana.

As a Motor Vehicle Technician, you will be responsible for the service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. About the role…We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK'

Ready to join us and work for the largest car manufacturer in the world?An exciting opportunity has just opened at Stoneacre, Toyota! We are excited to be recruiting for a Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups.

Ocean Motor Village is seeking an experienced and motivated Vehicle Technician to join our dedicated service team. Carry out vehicle diagnostics, servicing, maintenance, and repairs to a high standard. Deliver excellent customer service and uphold the reputation of Ocean Motor Village.

Are you an industry specialist in motor vehicles looking for a career shift, or are you an experienced lecturer, tutor, or assessor with a passion for motors and mechanics? Join us at Reed Further Education, where we're dedicated to changing lives and making a significant impact. To apply for the M

Curriculum Team Leader (Motor Vehicle). We are seeking a Curriculum Team Leader to oversee the day‑to‑day running of the Motor Vehicle teaching department. Manage daily operations of the Motor Vehicle teaching department.

Ensuring that all vehicles and equipment complies to all UK road legislation. NVQ level 3 or equivalent qualification in vehicle mechanics - Essential. Carrying out all maintenance and Inspection on a fleet of trailers, tankers and vehicles in line.