Pension Administrator
25 days ago
Redcar
Key Responsibilities Manage Pension Plans: Oversee the administration of various pension plans, to ensure they are compliant with regulations and organisational policies. Record Maintenance: Maintain accurate records of contributions, benefits, and plan changes. Client Communication: Serve as a point of contact for clients, providing guidance and information regarding pension-related inquiries. Process Applications: Review and process retirement applications, ensuring all necessary documentation is complete and accurate. Reporting: Prepare and submit required reports to clients/advisors and regulatory bodies. Qualifications Experience: Relevant experience in pension administration (2 to 4 years minimum). Skills • Strong knowledge of pension schemes and regulations, • Excellent attention to detail and accuracy in data entry and calculations, • Proficient in using pension administration software and Microsoft Office Suite, • Effective communication skills to liaise with clients, colleagues, and external stakeholders, • Ability to prioritize and manage multiple tasks within deadlines, • Problem-solving and analytical skills to resolve complex pension queries, • Strong organizational skills to maintain accurate records and documentation, • Understanding of financial and numerical concepts for pension calculations, • Ability to work independently and as part of a team in a fast-paced environment, • Commitment to maintaining confidentiality and data protection standards Day-to-day tasks As a pensions administrator you will: • answer customer queries by email, phone or letter, • use a computer system to check and update records, • calculate the amount of money people will receive, • process money paid towards a person's pension, • transfer benefits from one pension to another, • arrange the payment of pensions, • keep up to date with pension and tax laws, • Supporting Investment and insurance administration