Product Owner, Senior Manager- Meeting Rooms & Hybrid (MRH)
11 hours ago
London
Locations: Boston | Atlanta | Heredia | London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Product Owner, Senior Manager for Meeting Rooms & Hybrid (MRH), you will own the strategy, roadmap, and delivery of BCG’s global meeting room experience, ensuring seamless, secure, and hybrid-optimized collaboration across our offices worldwide. Among Your Responsibilities, You Will • Define and deliver MRH squad priorities aligned to the Digital Collaboration Portfolio vision and Modern Work Experience strategy, • Own the end-to-end lifecycle of meeting room products (Zoom Room admin tools, Microsoft Teams Rooms- MTR, Cisco, Poly, Logitech Sync, NeatPulse, booking panels, etc.), ensuring stability, scalability, and user adoption, • Drive AV refresh planning, optimization, and cost management, ensuring all offices align to BCG’s “Proven Offering” standards, • Partner closely with the Virtual Meeting Experience squad to create unified experiences across physical rooms, hybrid environments, and virtual platforms, • Translate user needs, feedback, and adoption metrics into actionable product decisions, obsessing over inclusive, intuitive, and consistent hybrid collaboration experiences, • Partner with Engineering, Change & Comms, QA, and Support to ensure seamless rollouts and ongoing reliability, • Manage vendors and external partners, evaluating usability, performance, and cost-effectiveness, • Champion security and governance, embedding risk, compliance, and accessibility principles into every solution, • Act as the servant leader for the MRH squad, empowering engineers, analysts, Scrum Lead, and chapter partners to deliver at speed and scale YOU’RE GOOD AT • Being customer-focused and dedicated to understanding and learning about customer needs and requirements, • Operating with a transparency mindset, communicating clearly and openly both above and below, • Being comfortable leading, directing, and empowering team members without formal management authority, • Working with ambiguous requirements and multi-disciplinary teams, • Influencing stakeholders up to the senior levels of the organization, • Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs, • Looking for opportunities to innovate and get things done better and faster What You'll Bring • 8-10+ years of progressively responsible work experience, • Bachelor’s degree required; MBA or advanced professional degree strongly preferred, • Strong experience with enterprise conferencing and collaboration platforms (Zoom, Teams, Cisco, Logitech, Poly, Neat), • Proven track record driving hybrid meeting strategies, physical AV lifecycle management, and integrations between in-room and virtual tools, • Hands-on Agile leadership experience, backlog management (Jira), and a strong servant-leader mindset, • Agile certification (PSPO, CSPO, or equivalent) strongly preferred, • Experience partnering across architecture, data analytics, UX, security, and change management functions, • Vendor management experience including feature evaluation, roadmap influence, and contract oversight, • Security-conscious mindset with proven collaboration alongside compliance/governance teams, • Exceptional communication and stakeholder management skills with ability to influence senior stakeholders and drive alignment across global teams, • Comfort navigating distributed, hybrid workplaces with stakeholders across time zones and functions Who You'll Work With • MRH Squad members: Engineers, Scrum Lead, Product Analyst, Change Manager, QA, and sustaining engineering support, • Adjacent squads: Virtual Meeting Experience (VMX), Content Collaboration, Messaging, and Productivity squads for unified experiences, • Portfolio Leadership: Product Portfolio Lead, Technical Area Lead, and Portfolio Enablement Manager for vision, funding, and OKR alignment, • Cross-functional partners:, • Enterprise Architecture (for standard designs & governance), • Global Real Estate (GRE) & Meetings & Events (for room design, buildouts, and AV refresh planning), • Security & Risk (for compliance and governance), • Data & Analytics (for telemetry and adoption insights) * For US locations only * In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. • The base salary range for this role begins at $140,000.00 in our lowest cost US region and goes up to $163,333.33 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process. This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All Of Our Plans Provide Best In Class Coverage • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children, • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs, • Dental coverage, including up to $5,000 in orthodontia benefits, • Vision insurance with coverage for both glasses and contact lenses annually, • Reimbursement for gym memberships and other fitness activities, • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan, • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement, • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month), • Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. ___ for more information on E-Verify.
