Admin office jobs in Buckhurst HillCreate job alerts
- Adaptive Ltd
Customer Service Assistant11 days ago£21000–£23000 yearlyFull-timeLondonRole Title: Customer Services & Design Assistant Location: Planet Neon Role Overview Planet Neon is looking for a friendly, enthusiastic, and adaptable individual to join our team as a Customer Services & Design Assistant. This role combines day-to-day customer support with creative design responsibilities. You don’t need to be an expert in design software yet — full training will be provided in VCarve so you can develop the skills needed to prepare design files for neon signage. What matters most is a willingness to learn, work as part of a team, and bring a positive attitude to everything you do. Key Responsibilities Customer Service • Answer customer enquiries via phone, email, and in-person., • Provide information on products, prices, and lead times., • Process orders from enquiry to completion., • Deal with any issues or complaints in a helpful and professional manner., • Build and maintain good relationships with customers. Design & Technical • Learn how to use VCarve software to prepare design layouts., • Turn customer ideas into accurate, production-ready designs (with training and support)., • Work closely with the production team to ensure designs are practical and achievable., • Keep design records and files organised. General Support • Assist with admin tasks including updating systems, scheduling, and invoices., • Support colleagues across the business when needed. Skills & Experience Required • Previous experience in customer service (preferred but not essential)., • Good communication skills, both written and verbal., • Basic IT skills (Microsoft Office, email, etc.)., • Willingness to learn VCarve software and other design tools (training provided)., • Eye for detail with a creative mindset., • Strong teamwork skills and the ability to pitch in where needed. Personal Attributes • Enthusiastic, eager to learn, and open to training., • Friendly, approachable, and customer-focused., • Team player who enjoys working with others to get the job done., • Positive attitude and energy, even when things get busy. Benefits Full training in VCarve design software and neon production. Career development opportunities in both customer service and design. A creative, supportive, and team-focused work environment. Staff discounts on products.
Easy apply - Londinium electrics
Office Administrator1 month ago£8.5–£9 hourlyPart-timeBarkingWe are an established electrical company seeking a reliable and organized Office Administrator to join our team. The role involves handling day-to-day office tasks, supporting management, and ensuring smooth operations. Responsibilities: Manage phone calls, emails, and customer inquiries Schedule appointments and coordinate with electricians Maintain records, invoices, and office documentation Assist with payroll, quotations, and basic bookkeeping Provide general administrative support to the team Requirements: Previous experience in office/admin work preferred Strong organizational and communication skills Basic knowledge of MS Office (Word, Excel, Outlook) Ability to multitask and work independently Attention to detail and customer service mindset Benefits: Friendly and supportive work environment Competitive salary (depending on experience) Opportunity to grow within the company
Easy apply - Maple Gate
Administrative Assistant – Customer Liaison1 month ago£22030 yearlyFull-timeDagenhamLocation: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!
Easy apply - Top Advice Limited
Customer Service Manager1 month ago£14–£20 hourlyFull-timeGants Hill, IlfordLocation: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
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