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The Centre for Information Resilience (CIR) is an independent organisation dedicated to exposing human rights violations and threats to democracy. We achieve this through open source research, digital investigations, capacity-building with local partners, and collaboration with media to amplify our impact. CIR was born out of a determination to expose those spreading harm – online and offline – around the world, particularly in areas of violent conflict, such as Ukraine, Sudan and Myanmar. Our projects are at the forefront of efforts to investigate and document human rights abuses, war crimes, harms targeting women and minorities, and influence operations. We work closely with multilateral and national justice accountability bodies. Contract Type: Contractor Contract length: 4-5 months Hours needed Full hours or part-time. Location: Remote. Languages: You must be able to speak and write English and have working proficiency in both Pashto and Urdu languages. Closing date: Tuesday 19th May 2026 at 23:55pm. About the project The OSINT Investigator utilises their open-source intelligence (OSINT) investigation skills to conduct research and analysis of open-source information in support of CIR’s Terrorism research project objectives. As an OSINT Investigator, you will use your expertise to acquire and analyse information from open sources, extracting the key pieces of information to write high-quality narrative reports and project products that are comprehensive, verified, accurate, and placed correctly within the context of Pakistani affairs. • You will work with and support the Investigations Lead and Senior Project Manager, ensuring that your analysis is focused effectively to meet project tasking and product priorities., • You will also provide assistance to the team to understand the cultural, political, and social dynamics of Pakistan., • Provide subject-matter expertise on Violent Extremist Organisation (VEO) ecosystems in Pakistan, guiding analytical direction and helping translate complex open-source intelligence (OSINT) and social media intelligence (SOCMINT) findings into clear, decision-relevant insights for stakeholders and donors., • Employ OSINT and SOCMINT tools, techniques and methodologies to conduct analysis of trends, and issues related to Violent Extremist Organisation (VEO) activity in Pakistan., • Conduct research and analysis as directed in support of project reporting objectives., • Mentor and support analysts by offering guidance on methodologies, reporting standards, and best practices in monitoring and propaganda analysis., • Track and analyse propaganda, messaging trends, and narrative shifts from VEOs in Pakistan, including across public platforms (TikTok, Facebook) and niche or encrypted platforms (Telegram, Rocket.Chat, Element), including semi-closed communities where accessible., • Conduct propaganda analysis (themes, narratives, key influencers, and dissemination networks) and track changes over time., • Identify emerging platforms, communication trends, and shifts in VEO platform usage to maintain collection relevance., • Assist with the development, writing, and review of analytical outputs, ensuring consistency, accuracy, and timely delivery across products, while identifying new lines of inquiry and investigation., • Assist with translation of collected content (required languages: Pashto and Urdu; Dari would be beneficial)., • Proven ability to analyse Violent Extremist Organisation activity, including propaganda, narratives, and platform usage trends within the regional context in Pakistan., • Experience using open-source and social media intelligence tools and techniques to collect, analyse, and interpret complex data into actionable insights., • Ability to identify trends, assess messaging shifts, and produce high-quality, accurate, and timely analytical outputs that inform decision-making. To apply, please submit your CV and complete the application form questions. Shortlisted candidates will be invited to interview, which can be conducted remotely unless specified otherwise. CIR encourages applicants from under-represented communities. CIR is an equal opportunities employer. If you require adjustments or additional support to complete this process, please let us know in your application.

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. Strong fluency with SQL and large-scale transactional datasets. Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. Track record of delivering complex, cross-functional systems with measurable business impact. Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: Prior experience in Data Science, Engineering, or a highly technical role. Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages. Hopper covers 100% of the premiums for the employee for a group insurance plan through Vitality Health. Automatic contributions when you start with Hopper through Smart Pension. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through FlexDesk AND Work-from-home stipend. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or UK Remote | £105,000 - £135,000 + Incentive Awards tied to your performance + | _ - Engineering About our Engineering Teams: We have around 400 engineers across Monzo who design and build our in-house banking platform. We have big ambitions for the future, and technology plays a big role in creating a bank our customers want, so engineers at Monzo collaborate across disciplines to solve interesting challenges throughout the company. These range from the products our customers use everyday to underlying infrastructure, security, payments and finance, customer operations, financial crime, and data, to name just a few areas. As a bank, there is scope for impact across a huge number of opportunities. We contribute to as much as possible. Our is a good place to learn even more about what we do! Your day-to-day This role is all about collaborating with your team to make a difference to your customers. As a backend engineer you’ll work in a squad alongside other disciplines like product managers, marketers, user researchers, designers, mobile engineers, web engineers, data analysts, business analysts, writers and more! Together you'll build and support a particular part of Monzo. Our squads belong to our wider collectives (a word we use to describe self-governing business units of ~100 people). They are: Core Banking, Business Banking, Wealth, Borrowing, Growth, Payments, Platform, Fincrime, Security & Expansion. All of our collectives are doing innovative work, many of which have machine learning and AI at the forefront- from fighting financial crime to building smarter financial tools - and you may have the opportunity to join a collective that gives you direct exposure to this exciting space. They’re all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the end we will find the best match for you based on your skills, experience, preferences and aligning with the business need! Our backend engineers have a variety of different backgrounds. As long as you enjoy learning new things, we’d love to talk to you. We do not ask for formal qualifications or degree requirements for any of our engineering roles. How we work Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but we don't have a mandated requirement on office attendance, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs ✨ Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ️ Teams also schedule time together often for work and play – in or around the office, or online. Set up a work schedule that delivers impact and fits your life: At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency ✨ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance. Work the way that works for you with Monzo! You should apply if: • you have strong experience working on the backend of a technology product, • you want to be involved in building a product that you (and the people you know) use every day, • you have a product mindset: you care about customer outcomes and you want to make data-informed decisions, • you’re comfortable working in a team that deals with ambiguity, • you’re interested in distributed systems and writing resilient software, • you have some experience with strongly-typed languages (Go, Java, C, Scala etc.)., • you think you’d enjoy the kind of work we’re doing We're on the look out for L50 Engineers at the moment, you can read more in our _- we will interview you across the whole frame work, so if you are not sure what level you are aiming for please chat to your recruiters! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! What you’ll be working on: We hire very technically agnostic so whilst we use the below technologies we do not expect prior knowledge, you will be fully supported in our organised onboarding to get up to speed in the below: • to write our application code (there’s an excellent interactive Go tutorial ), • _ for most persistent data storage, • _ for our asynchronous message queue, • and to schedule and run our services, • _ for RPC, • for most of our production infrastructure and for most of our data infrastructure, • React for our public web apps and internal tools, • We also have physical datacenters with actual cables to connect to various third parties The Interview Process: Our interview process involves three main stages: • Initial Call, • Take home task or pair coding exercise, • Final interview: including a system design and a behavioural interview Our average process takes around 4 weeks but we will always work around your availability. One of our engineers has written a detailed blog on their experience through this process, for extra details, hints and tips please see _. What’s in it for you: £105,000 - £135,000 + Incentive Awards tied to your performance ✈️We can help you relocate to the UK ✅We can sponsor visas. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ We're usually always hiring for Backend Engineers, so there's no closing date for this job. #LI-Remote #LI-HJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

The Opportunity: Nigel Wright Group are proud to be partnering with a transformative and growing social impact organisation in their search for a Business Development Manager. Our client is a passionate, values-led charity their mission is to bridge the gap between talented individuals and employers offering rewarding job opportunities, creating a thriving community where everyone has the chance to succeed. They deliver on skills shortages, push back on regional unemployment and contribute to a national reduction in reoffending. Following a significant inward investment, our client is positioning itself to embark on an ambitious nationwide scaling-up programme. The newly created Business Development Manager role can be based anywhere in the UK and carries the responsibility of contributing to the organisation’s overarching strategic plan, while also leading the development and implementation of the accompanying income generation strategy. Role Profile: • Lead and coordinate activities to position the charity for successful public sector contracts and tenders., • Identify and pursue new and repeat business opportunities; attend market engagement events and monitor sector trends., • Develop strategic partnerships to enhance reach and impact., • Maintain a comprehensive and up-to-date pipeline of business development and grant opportunities., • Prepare and submit high-quality, competitive tenders as a lead or subcontractor., • Develop proposals aligned with service specifications, incorporating input from operational teams., • Collaborate with the CEO and Finance Director to ensure accurate, fully costed and competitive bid pricing., • Write and submit persuasive bids via relevant online platforms., • Line manage a Grant Writer, overseeing the submission of high-value and multi-year trust and foundation applications., • Support the CEO in cultivating relationships with major donors and securing significant contributions., • Manage public donations, lead fundraising initiatives, and ensure compliance with fundraising regulations., • Produce compelling quarterly impact reports to communicate the charity’s outcomes to funders. Person Specification: • Demonstrated success in writing and securing competitive tenders, particularly within the criminal justice or related sectors., • Proven ability to develop high-quality bids for statutory funding., • Extensive experience in generating significant income from charitable trusts and foundations., • Strong background in designing or contributing to effective income generation strategies., • Experience in leveraging social value commitments—especially through government procurement and Section 106 obligations—is highly desirable., • Skilled in building and maintaining relationships with high-net-worth individuals., • Excellent communication and interpersonal skills, with the ability to influence, network, and engage diverse audiences., • Knowledge of the criminal justice system or related fields is a strong advantage., • Awareness of the employment challenges faced by people with convictions is desirable. Behaviours • Maintains a non-judgemental approach when working with individuals with lived experience of the criminal justice system., • Committed to inclusive, anti-discriminatory practices., • Demonstrates alignment with and respect for the organisation’s Christian ethos and values. Other information: • This is a full-time role offered on a hybrid/remote working pattern, • Occasional visits to the Newcastle head office plus business travel around the UK, • Nigel Wright Group is retained on this search and as such, any direct third party supplied or referred applicants/CVs will be forwarded to Nigel Wright for consideration as part of our process.

1NCE is a progressive company that continues to innovate in the field of IoT connectivity. As a major player in the industry, our mission is to transform the communications and IoT sectors. 1NCE is funded by SoftBank, and together we are driving sales and marketing in the Asian region.As a key strategic region of growth for the company, join our international Asia Sales Team and take part in the exciting growth potential in Korea! • Goal Orientation: You will be focusing on sales KPIs to achieve both your personal and company goals, • Market Development: You build a qualified global pipeline from Korea by directly engaging potential customers in the region, • Customer Engagement: You actively engage and communicate with customers managing the full sales pipeline for your assigned accounts, • Collaboration: You work closely with other colleagues in Asia and global regions, as well as our sales partners to create, qualify and close sales opportunities, • Reporting: You proactively report your weekly sales activities to the line manager, • Solution-Oriented: You collaborate closely with Solution Architects in your region to resolve customer-related technical issues, • Task Responsibility: You complete all sales-related activities assigned by the line manager, • Customer Focus: You maintain a customer-focused mindset to establish the 1NCE brand as the best-in-class IoT connectivity provider, • Relationship Building: You develop strong and long-lasting relationships with customers and partners, based on trust and aiming for the highest level of customer satisfaction, • Experience: You have over 10 years of sales experience in a professional setting, • Market Success: You have a proven track record in direct sales to Korean enterprises, particularly related to IoT industry. Experience in selling IoT connectivity service and solution with existing customer relationship is a plus, • Industry Expertise: You have sales experience in the IoT and telecommunications markets, such as IoT ecosystem companies, telecom, or devices/modules, • Technical Knowledge: You possess general knowledge of IoT-related technology, • Presentation Skills: You are skilled in delivering customer presentations and product pitches, • Additional Technical Knowledge: Familiarity with IoT-related technologies is a plus, • Language Skills: Fluent in Korean and English in speaking and writing is a must. Proficiency in an other Asian language (Japanese, Chinese, etc.) is a plus., • Regional Sales Experience: Experience in direct sales or account management with customers outside Korea is plus, • Business Applications: You are experienced with IT business applications like Microsoft Business Applications, Salesforce, Slack, Confluence, and Jira, • Education: You hold a Bachelor’s degree in Computer Science or a related fieldWe are working with Salesforce, Jira and Confluence, • Further professional growth - Become part of our international team and an exciting environment that will revolutionise the telecommunication market for IoT, • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future, • A work environment defined by respect, close and informal communications among teams, departments, and management, • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results, • Working on cutting-edge technologies, • Flexible working models to accommodate work-life balance, • Work around the globe program, • Nilo.Health platform for your well-being, • 26 days of paid annual leave, • Global and local events to strengthen our team spirit and have fun together, • And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)There will be three online meetings :, • First meeting with Recruiter to align on position details, • Second meeting with Line Manager to have more in-depth discussion, • Third meeting with Senior Vice President, as the final step of the processIn outstanding cases, amount of meetings may varyVladimir Kaiser In case of any additional questions regarding the position: jobs@1nce.com

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. Location - Remote (Europe) How You'll Make an Impact: As a Staff Machine Learning Engineer, you will play a key role in building and implementing features that empower lodging customers to make data-driven pricing decisions. Some of these features will use simple heuristic data, while others will leverage advanced machine learning techniques to optimize revenue strategies. You’ll work closely with product and engineering teams to identify opportunities for improvement, develop innovative solutions, and drive revenue growth for the hotels that rely on our platform. Your impact will be focused on ensuring the reliability, scalability, and high quality of our ML systems from development to production. You’ll be instrumental in establishing robust ML practices and rigorous testing processes across the entire ML lifecycle. From structuring data pipelines to implementing and validating ML models, you’ll own the end-to-end development of our revenue management application—ensuring hotels have the reliable, accurate insights they need to maximize their success. Our Machine Learning Team: Our machine learning team is energized by the unique challenge of revolutionizing guest experiences through AI-driven insights, transforming traditional hospitality with cutting-edge predictive algorithms. We thrive on collaborative innovation, where data scientists, engineers, and product experts seamlessly blend their expertise to prototype bold ideas and directly impact operational efficiency. People who are passionate about continuous learning, unafraid to challenge conventions, and excited by the intersection of hospitality and deep technical prowess will find their home among our forward-thinking team. What You Bring to the Team: • Architectural Expertise: Proven track record in designing, deploying, and maintaining production-grade, distributed ML systems (Sagemaker), • Deep MLOps Proficiency: Expert-level knowledge of CI/CD, orchestration (e.g., Apache Airflow, Flink), and model monitoring/drift detection at scale., • Software Engineering Rigor: Strong background in Python, distributed systems, and backend development, with a firm grasp of software engineering best practices., • Technical Strategy: Experience defining SLIs/SLOs and managing large-scale technical roadmaps., • Leadership: Demonstrated ability to influence cross-functional teams, mentor junior talent, and drive consensus on complex technical decisions., • Domain Knowledge: Ability to apply statistical and ML methods to optimize revenue management and pricing strategies. What Sets You Up for Success: • 5+ years of experience in a machine learning role, with demonstrated success in ML Engineering and deploying models to production., • Proven expertise in designing and implementing ML testing strategies (e.g., data validation, model correctness, performance testing)., • Great understanding of machine learning principles (experimental design, statistical distributions and test, machine learning algorithms), • Expertise in deploying ML models at scale on AWS, with experience using MLFlow, Sagemaker or similar platforms., • Strong Python programming skills and adherence to software engineering best practices (e.g., clean code, version control, code reviews, using Docker, Terform, Kubernetes)., • Expert-level SQL skills and experience working with large datasets for analysis and modeling., • Strong problem-solving skills with the ability to apply creative, data-driven solutions to complex business challenges., • Excellent communication and collaboration skills, with experience working cross-functionally with product and engineering teams., • Bachelor's degree in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field. Bonus Skills to Stand Out (Optional): • Experience with CI/CD tooling (e.g., GitHub Actions, Jenkins) specifically for ML pipelines and Airflow DAG deployment., • Experience with data quality monitoring tools and frameworks., • Master’s or PhD in Computer Science, Mathematics, or a related field. #LI-IK1 What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at _ Company _ to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025), • Overall 10 Best Places to Work | HotelTechAwards (2025), • Most Loved Workplace® Certified (2024), • Top 10 People’s Choice(2024), • Deloitte Technology Fast 500 (2024) Discover our Benefits: • Remote First, Remote Always, • PTO in accordance with local labor requirements, • Monthly Wellness Fridays - enjoy an extra long weekend every month, • Full Paid Parental Leave, • Home office stipend based on country of residency, • Professional development courses in Cloudbeds University, • Access to professional development, including manager training, upskilling and knowledge transfer. Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at _. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

THIS IS AN UNPAID VOLUNTEERING ROLE. Role Title: Principal / Senior / Legal Advisors (UK-based candidates only) Role Nature: Volunteer Location: Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change. We are looking to recruit highly motivated and enthusiastic Legal Advisor VOLUNTEERS to join our Director-General’s Office (Legal Advisory Section). The ideal candidate is driven and experienced, and looking to make a difference in international climate change governance. The successful candidate will provide expert and strategic legal advice to the Director-General, Chief of Staff, Company Secretary, and all BCI divisions, concerning the legal obligations and operations of BCI and assist in the minimization of any legal risk exposure, including employment law, contract law, privacy law, and competition law, etc. Responsibilities: • Managing the Legal Advisory Section and supervising legal advisors;, • Providing advice on legal matters;, • Evaluating and weighing multiple inputs and impacts of any decision or course of action;, • Supporting the formulation or review of internal governance policies and managing the impact of external factors;, • Drafting legal opinions, memoranda, and briefing documents;, • Formulating formalities regarding settlements of disputes;, • Monitoring the implementation of the legal clauses;, • Advise members on legal issues and risks, including corporate and charity governance, fundraising, marketing, competition, data protection, trademarks, copyright, defamation, and litigation matters, etc. Core competencies • Strong analytical and research skills including critical thinking, organizational and problem-solving skills;, • Effective interpersonal and communication skills;, • Ability to work well within a team and individually;, • Seeking a complementary range of specialisms (charity, commercial, corporate, contract, employment, litigation, and others). Skills & Abilities • Excellent English writing skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels;, • Proven ability to effectively multitask and prioritize work;, • Excellent problem-solving skills;, • Excellent attention to detail and a proactive attitude is an indispensable skills required for this role, • Excellent problem-solving skills;, • Excellent attention to detail and a proactive attitude are indispensable skills required for this role General & Specialist Knowledge • Excellent use of Microsoft Office 365 suite (including Outlook, Word, Excel, and Powerpoint) is essential to perform in this role; and, • Excellent English writing skills, including the ability to develop effective working relationships, work flexibly across professional and operational boundaries, and communicate professionally with internal and external stakeholders at all levels, • Proven ability to effectively multitask and prioritize work;, • Some knowledge on topics central to the BCI such as climate change, climate finance, and blockchain technology preferred. Education & Training • (Legal Assistant) Minimum requirement: Bachelor's Degree / Postgraduate Degree in Law (e.g. LLB or GDL);, • (Legal Advisor) Minimum requirement: Qualified solicitor/barrister in the UK with some post-qualification experience in either private practice or in-house (ideally, some in-house experience is highly preferable), • (Senior Legal Advisor) Minimum requirement: Qualified solicitor/barrister in the UK with a minimum of 3 years post-qualification experience in either private practice or in-house (at least some in-house experience is highly preferable), • (Principal Legal Advisor) Minimum requirement: Qualified solicitor/barrister in the UK with a minimum of 7 years post-qualification experience in either private practice or in-house (at least some in-house experience is highly preferable) Relevant Experience • Proven general counsel experience in a not-for-profit environment;, • Overall broad legal knowledge (corporate law, contract law, employment law, or litigations, etc.);, • In-depth understanding of how legal issues affect organizations;, • Ability to develop legal strategy and objectives;, • Experience in building constructive relationships with stakeholders; and, • Experience in working independently and with teams to drive forward blockchain-related projects using your own initiative. Blockchain and other emerging technologies. Climate change and sustainability. These are two hot topic groups that have been headlining media outlets, dominating conferences & events, and gaining increasing traction in research and pilot projects. BCI is here as an expert platform to help governments, inter-governmental and regional organizations as well as relevant corporates to negotiate the complex landscape of emerging technologies for environmental good. We cement our expertise by putting in the hard work in researching, identifying, and analyzing the applications of emerging technologies so that informed decisions can be made by the stakeholders in the climate change and action network. Benefits you will get from volunteering with BCI are enormous and some include: • You will hone or learn new skills including research, presentation, writing, professional etiquette,, • Your mind will be mentally stimulated, hence providing you with a sense of purpose;, • You will advance and boost your professional career by helping you to make professional connections and giving you real-world experience at the intersection between climate and emerging technologies; and, • Help you develop long-lasting professional relationships with others. People who come together to make the world a better place forge a close connection. Selection Process As a voluntary organization, we are pleased to open the door for candidates who may not have the prior experience they need to start, progress, or switch their careers. To recruit the most suitable, talented, or potential new members out of the volume of applications received, it is the BCI’s policy to also consider inexperienced candidates to fill our voluntary unpaid roles as long as they can demonstrate the skills required in the written assessment. In the selection process, most candidates will be invited to complete the following assessment. Section A: Verbal and Numerical Reasoning (20 multiple-choice questions) Section B: Situation Judgement Test (20 multiple-choice questions) Section C: In-Tray Exercise (An open-ended assessment relevant to the duties of the role) Candidates who pass all three sections will be invited to attend a phone screening, first interview, and final interview online.

Our everyday digital experiences are in the midst of a realtime revolution. Whether chatting alongside a livestreaming event, receiving realtime financial information, or working with colleagues in an online collaborative environment - consumers simply expect realtime digital experiences as standard. At Ably we’re not just witnessing this revolution, we’re powering it - at scale. At the heart of our mission lies a commitment to putting developers first. Ably provides a suite of products to build, extend, and deliver powerful digital experiences in realtime, delivering billions of messages for millions of devices every day and supporting organizations like Harness, EA, Panasonic and HubSpot. Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. And we’d like your help. Thousands of developers around the world use Ably's SDKs and APIs to power realtime features in their applications. The Developer Experience team is responsible for ensuring that Ably is a platform that exemplifies great developer experience, and is a reference point that other companies aspire to. As our Senior Developer Experience Writer, you’ll be contributing directly to this goal; helping developers to quickly understand Ably, build confidently and ultimately succeed with the platform. At its core, this is an AI-focussed role; you’ll be in charge of setting up the foundations that empower engineers to produce first-class developer documentation with AI at scale. You’ll use AI to automate checks, maintain quality, and allow for rapid iteration in the content itself, as well as in the documentation platform. You’ll still be setting the standards for technical content across the business, and using your expertise to shape the information architecture. This is a modern take on technical writing; you’ll be using AI to both increase your own output, whilst also increasing the velocity of other contributors. The same core values still apply though - ensuring that users can quickly understand and succeed with Ably. • Use AI to produce quality content. You’ll write reusable prompts and skills that docs contributors can use to ensure their content meets Ably’s quality standards., • Define and uphold content standards. You'll help define what great looks like; from docs structure and style to making sure that PRs are always exceeding standards. You’ll leverage AI to check for technical accuracy, and make sure that content always assists developers in learning and succeeding with Ably in the fastest and easiest ways possible., • Build engaging educational content templates. You’ll lead by example by producing reference content that others can use as a pattern to write similar content. This will be in the format of templates and skills that team members can leverage., • Empower engineers to write great content. You'll coach and support engineering contributors to ensure that they’re always producing accurate, well-structured, developer-friendly content., • Champion effective AI use. You'll promote the use of AI for efficiency, while maintaining a sharp eye for quality ensuring content meets editorial standards, is technically accurate, and is free from AI-generated patterns that undermine trust or clarity., • Maintain and elevate the docs platform. You'll take responsibility for shaping the documentation platform's components, structure and tooling. This includes making sure content is logically structured, and easily navigable, and that it helps external developers understand Ably in new and exciting ways., • Proven success creating technical content for developers, such as documentation, API references and guides; with a portfolio that others have visibly learned from., • Experience reviewing and giving feedback on technical writing, with the ability to coach others to improve their craft., • Experience and a desire to work in an AI-forward environment. Experience in automation, working with agents and producing quality content at scale is a bonus., • Experience of using AI tools as a core part of your workflow for writing, research and coding, as well as understanding their output and limitations., • Familiarity with APIs, SDKs, and modern web development tools, with the ability to read, write and reason about code examples in at least one programming language (ideally JavaScript)., • Strong instincts for developer experience, particularly around onboarding, and a genuine desire to produce experiences that delight developers., • A proactive, self-directed mindset with the ability to take ownership of projects end to end, from ideation through to completion., • Experience at a startup or growth-stage company, or the adaptability to thrive in a fast-paced, agile environment with a focus on rapid iteration, with excellent communication and cross-functional collaboration skills., • Experience in maintaining and shaping a documentation platform or developer portal., • Familiarity with information architecture principles and content strategy., • Familiarity with git-driven workflows for managing content changes., • Some knowledge or understanding of event-driven architecture. We’re tackling planet-scale problems and our ambitions are a testament to that. You’ll join a successful, deeply motivated and collaborative team that thrives on innovation, experimentation and autonomy. To get a sense of life at Ably, visit our . You can also read about the origins of Ably's core values on . We believe in fostering a culture that's built on inclusivity and mutual respect among all team members, and we recognise that each individual is different and will want to be supported in their role in different ways. We provide a range of perks and benefits to aid folks' development and wellbeing, allowing them to be their best selves and do great work. • A remote-first and flexible work environment. UK-based teams come together in person once per month in our London hub (next to Old Street) and we get together as a company twice per year. Aside from that, you’re welcome to work wherever suits best for you., • Equity. We’re a growing start-up and we want all team to members to share in the success of the company through our EMI share options programme., • Enhanced holiday allowance. Our policy provides Ablyans with 28 days of paid annual leave (27 regular days, plus a day off to enjoy your birthday)., • Enhanced parental leave package, so that you can take the time you need to get to know your new family member, rest and recover., • Home workstation budget of £500 on joining (and £150 p/a thereafter), so that your home office is set up to serve you well and that you have everything you need to work comfortably., • Personal learning and development budget of £1000 annually, and 5% L&D time during working hours to focus on improving your skillset., • Private healthcare with BUPA., • Medical cash plan to cover a range medical and dental costs., • Mental wellbeing coaching and counselling from Self Space., • Monthly wellbeing budget via Juno., • Life assurance and income protection., • Access to Tech & Cycle to Work schemes., • Weekly snack allowance for our end-of-week “Need To Know” meeting., • A fully-paid one-month sabbatical after five years with Ably. We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity. If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an _; we’d be more than happy to give you some advice on your application.

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we do things differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s largest direct to consumer flower company. In January 2021 we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), alongside other top tier investors including Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte, having acquired bloomon in April 2021 and Bergamotte in July 2021. Together, we are active in 8 countries. We were named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020. We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. Tech Team @ Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Our Product Engineering team is organised into cross functional squads, each responsible for a business and architectural domain, supported by Platform and Data Engineering. You’ll join the Range squad, a cross-functional team within our Ops-Tech group. We focus on the internal systems that power range representation, product allocation, and stock management — a core domain of our business that directly influences what our customers see and receive. Our work connects closely with many other squads across Bloom & Wild, as we support the smooth flow of products from planning through to delivery. Most of our team is based in the UK and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - _. 💻 What you’ll be doing…As a mid-level engineer in our Range squad, you’ll help build and maintain the internal tools that power our warehouse operations — from bouquet assembly to order fulfilment across multiple countries. • Working closely with our product manager, engineers, and stakeholders to understand real-world needs and translate them into working software., • Building and improving our internal tools using Ruby on Rails and related technologies., • Making iterative improvements to our monolith while contributing to the development of new features to support our rapidly expanding curated range of products., • Writing clear, tested, secure, maintainable code and participating in code reviews to ensure high-quality solutions., • Exploring new ideas and opportunities to improve our monolith and workflows., • Helping to shape our technical decisions by sharing your ideas and contributing to discussions about architecture, tooling, and best practices., • Contributing to technical discussions and helping ensure our solutions align with our technical strategy and business goals., • Collaborating with your squad to deliver work in small, valuable increments — using agile practices and modern tooling., • Monitoring, debugging and improving the performance of our systems with observability tools., • You are a Ruby developer (2+ years of experience) with good knowledge of Ruby on Rails in a production environment and are keen to keep growing your expertise., • You have experience working with RESTful APIs, version control tools such as GitHub, and testing tools like RSpec., • You’re curious about how things work — whether it’s diving into a new tool, exploring performance improvements, or figuring out how real-world problems translate into code., • You want to work in a kind, inclusive, and supportive environment where people care about their work and each other., • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services.Why Bloom & Wild?To care wildly for our customers, first we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you- Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options from day 1- Enhanced family leave policy and a workplace nursery scheme- 1 day per year to volunteer on a project that’s close to your heart 🌴 Time off- 25 days’ holiday + your birthday and bank holidays each year- Option to buy an extra 5 days’ holiday each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar 🌱 Health & Wellbeing- Health cash plan through Simplyhealth- Mental health support through Open Up, including access to online therapy sessions- Allies and champions groups- Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week- Cycle to work scheme- Electric car scheme- Our office kitchen is stocked with drinks and snacks to keep you going- Financial wellbeing support through Bippit- Workplace pension contributions 🌳 Growth & Development- A flexible training framework for every stage of your career development through our Bloom & Learn programme- Access to the Goodhabitz learning platform- Mentee and mentor opportunities with our external partners, such as The Women's Association and Future Founders- Internal & external Speaker Sessions on a variety of different inspirational topics 💐 Moments that matter- Social & wellbeing monthly calendar- Summer and End of Year events, team lunches and post-peak celebrations- Irresistible discounts on our products, blooms & subscriptions! SponsorshipWe're proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system. 🫱‍🫲 Getting hired We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • The majority of our A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.- An interview with Tonci, our Engineering Manager to get into more of the detail.- A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session.A final chat with our CPTO or VP of Engineering. We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) _.

About Neo4j: Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe. At Neo4j, we’re to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA two years earlier, for the ICIJ, and are to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. Neo4j experienced rapid growth this year as organizations looking to deploy recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at and follow us on _. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. Neo4j GraphAcademy Neo4j GraphAcademy is our free, self-paced, hands-on online training platform.The mission of GraphAcademy is to provide high-quality online training for users of all levels to make them successful. GraphAcademy provides a clear learning path for beginners to become experts within a given field with curated learning paths for Developers, Data Engineers, and Data Scientists. Courses on Neo4j GraphAcademy are intended to be fun, engaging and interactive and provide an immersive experience for learners with diverse learning preferences. What we are looking for: We are looking for an enthusiastic Curriculum Developer who is excited about teaching and engaging with Neo4j users of all experience levels. Your day-to-day work will involve creating engaging, hands-on online training courses and videos that assign user-specific tasks that utilize Neo4j features and tools. You should be comfortable expressing complex subject matter clearly, simply, and engaging. You should be comfortable in front of a camera. If this sounds like you, we should talk. We strongly encourage under-represented groups to apply. As a Curriculum Developer, you are excited about educating new learners about cutting-edge technologies. You will work with users and teams across the organization to identify gaps in the course catalog and develop courses to cover these gaps. You will work closely with a distributed Developer Relations team. You will work collaboratively with the broader Marketing team and other groups such as Product Management, Solutions Engineering, and R&D. Your tasks include: • Creating technical content to educate and empower developers; this can include videos, sample applications, presentations, blog posts, and other materials., • Using the existing Neo4j Documentation to produce courses that educate users of all levels., • Creating accompanying materials to support the learner’s continuing education., • Producing diagrams and animations to communicate concepts in an easy-to-understand way., • Recording video and audio lessons to accompany text-based lessons., • Provide feedback on Neo4j managed services offerings, course catalog, and database capabilities to help improve the feedback loop between what users need and what Neo4j delivers., • Build learning paths for different graph use cases so that developers can take a series of courses that build on each other and prepare them for developing graph applications. We measure the success of this role by the increasing number of Certified Neo4j Professionals and overall and course-specific completion rates. In a few months, you will have learned how to use graph technology to improve community education and developed and published your first course. A few months later, you will have worked on several programs in front of our community; helping them succeed with Neo4j and developing several hands-on, interactive courses. By the end of the year, you will have contributed significantly to the course catalog and supporting materials. Must Haves: • A background in developer education or technical writing., • Ability to research and develop training materials for users of all ability levels., • An empathy for users and their learning experience., • A strong command of the English language - both writing and speaking., • Experience working remotely. Nice to have: skills that are not required but that we can help you build upon • Experience with graphs, graph databases, or Neo4j., • Experience with Generative AI, Large Language Models and GenAI frameworks., • Experience with software development, databases, data engineering, or machine learning., • Experience authoring and publishing content with Asciidoc or Markdown., • Experience in recording videos or giving online presentations., • Experience in creating interactive experiences, designs, and tools Why Join Neo4j? Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. • Neo4j is one of the fastest-scaling technology companies in this industry. It in annual recurring revenue (ARR), doubling its ARR, • Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history., • 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include , , , , , , , , , , and _., • Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success., • Countless _. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform., • A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers., • Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024. _ shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the_ to understand how we will handle the personal data that you provide. More information at_.

Our Ways of Working Principles: We believe that most of us do our best work when we work together, but we know that everyone works in different ways, and quite frankly, has other commitments and responsibilities outside of work.As we further adjust to hybrid working, we want to take what we've learnt from working remotely and keep the flexibility that's enabled us to thrive and keep driving our business forward. We have some core principles which support us in this:Do what’s rightTrust & give permissionDelivery matters We understand ways of working can look different based on your role, team and you as an individual so we are here to support and discuss this with you during the interview process. Work with us At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of three brilliant brands – Moonpig in the UK, Ireland, US and Australia, and Greetz in the Netherlands – with our newest addition Buyagift joining us in 2022. We were founded with a goal to disrupt the traditional greetings industry. Two decades on, we’re an established leader within the online gifting market, offering a wide range of products to customers across the world. Moonpig is an iconic brand and innovator, with clear values (read more about our values _). These values set our teams and our business up for success in an environment that’s fun, supportive and challenging. They’re the glue that binds us together and we think of them as a platform to help us deliver our best work. You have every chance to drive impact here at Moonpig, and most importantly, we genuinely want you! Our architecture is built for scale and flexibility which will allow us to quickly innovate and launch new propositions - coupling that with the wealth of data we have on our customers, the sky's the limit in the world of experimenting with cutting edge ideas. About the role We're currently looking for a mid level Software Engineer to join our Platform Enablement Team. This role will be focussed primarily on the core web platform. Leveraging your experience of building a Serverless deployed multi-app React and Next.JS platform, streamline build workflows using Turborepo, and implement robust frontend testing practices. Additionally, you’ll maintain the GraphQL gateway and support our experimentation platform, Eppo. Please note this team works primarily remotely, so we are open to candidates across the UK or the Netherlands that are able to come to one of our head office locations in London, Manchester or Almere from time to time, when required to do so by the business. • Develop and enhance the web platform and related supporting services (e.g., WAF, CDN via CloudFront and GraphQL API Gateway)., • Actively maintain, troubleshoot, and optimize platform reliability and performance, • Providing advice and consultation to engineering., • Contribute proactively to defining platform and technology standards, continuously evolving what “good” looks like and suggesting what's next., • Drive Meaningful Developer Impact: Our goal is to enhance the developer experience by prioritising high-value initiatives that remove friction, improve efficiency, and empower teams. We focus on clear planning while remaining adaptable to evolving engineering needs., • High Quality: Collaborate with stakeholders to deliver secure, scalable, maintainable, and high-performance solutions, all while maintaining a fast delivery pace., • Community Mindset: Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices., • Open-Mindedness: Strive for improvement by being open to feedback, giving constructive feedback to others, and being willing to try new ideas. This openness is key to our ongoing success., • Growth: Be actively engaged in your own growth, embracing challenges while feeling supported in your role., • Experience with TypeScript, React, NextJS, modern CSS frameworks and Apollo GraphQL., • You are comfortable collaborating with cross team Engineers and with Agile methodologies., • Have an interest in the platform and infrastructure part of the frontend stack., • You have experience writing documentation, whilst understanding the audience to deliver key points and provide clarity on technical topics., • Ability to coordinate, communicate and present project requirements and outcomes to the wider engineering teams, • Understanding event based architecture is a plus., • Programming Languages: TypeScript, • Frameworks/Libraries: React, Next.js, Apollo GraphQL, Modern CSS frameworks, • Cloud & Infrastructure: AWS (Lambda, API Gateway, CloudFront, WAF, Route53), Terraform/OpenTofu, • Practices: Experimentation (A/B/n Testing), • Other: CICD Tool (e.g. Github Actions) We don’t expect you to have experience with all of the technologies above. As long as you have experience with most of the above and cloud/serverless technologies, please apply! • Kanban, • Jira / Confluence, • Grafana and AWS Cloudwatch, • Google Analytics, • Clean Architecture, • TDD, • Pair Programming, • Focus on experimentation to validate our hypothesisWant to hear more? Find out more about Moonpig Group and what it has to offer _! Moonpig’s Commitment to Equality, Diversity and Inclusivity At Moonpig Group, we’re committed to creating an inclusive and caring culture with brilliant people who feel a real sense of belonging. We welcome and celebrate all diverse backgrounds to Moonpig Group, from working parents who need flexibility with their hours to individuals who are neurodiverse and prefer to work a certain way.We’re proud to have several employee-led committees within our organisation, including the LGBTQ+, Gender Balance, Neurodiversity and our EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) Committees.We’ll continue to push for diversity and that sense of belonging so that all Moonpig Group employees feel safe and comfortable to be their true authentic self at work.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role As a Fullstack Software Engineer on the Catering team at Olo, you will design, build, and monitor solutions that facilitate the online ordering, management, and effortless transmission of high-value Catering orders to our customers. Our team's mission is to create tools and features that support restaurant operations for the accurate production of catering orders and ensure our guests are served on time and without interruption. We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies. • Design and implement scalable, high-quality components and services that align with team and company goals., • Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance., • Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions., • Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution., • Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence., • Document and share knowledge effectively to elevate the team’s technical expertise., • Champion best practices in software development, agile methodologies, and continuous improvement., • 3+ years of experience in software engineering, including excellent knowledge of C#, .NET and commercial experience with Typescript and a Front-end framework (React or similar)., • Experience with cloud services like AWS and familiarity of containerization with Docker and EKS., • Experience writing unit tests and testable code., • Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges., • Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes., • Deliver constructive feedback that empowers individuals and strengthens the team., • Communicate technical concepts clearly, adapting to both technical and non-technical audiences., • Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

About BaseKit BaseKit is a white-label software development company specialising in designing effortless mobile-first digital tools for small businesses. We're on a mission to democratise tech so that everyone has the confidence to build a business online. Combined with our 60+ partners’ global reach across 40 markets, our AI, no-code website builder, e-commerce and bookings solutions and responsive editor, allow anyone to start a business and thrive online from their mobile, tablet or desktop. We believe in simplicity, accessibility, and a web that works for everyone. With a remote-first team and a supportive, inclusive culture, we’re committed to making great products and enjoying the journey along the way. BaseKit is a certified B Corporation, with a mission to be a force for good: transforming entrepreneurial spirit into successful small businesses, enabling thriving communities and economies through effortless digital tools. We believe in “people before pixels”, in tech democracy for small businesses, and in building an inclusive, just and equitable environment where everyone can bring their best selves to work each day. BaseKit isn’t just a place to work, it’s a place to be part of something bigger. Career development, an open culture and the opportunity to learn new skills are part of our DNA. And if something’s not right? We fix it. We move fast and we make an impact. Are you ready to do the same? Our Development Team We recognise the importance of our developers, and ensure we provide them with the right tools to do their job. Our team use a mixture of MacBook Pros and high-end Linux laptops. We supply these and any other necessary equipment for our colleagues to work comfortably, be it remote or in the office. The development community is important to us too, we host meetups in our office when requested by local tech groups and we encourage the team to contribute to open source projects. If you’ve written some public code recently you’re willing to share, then we’d love to see it. Don’t worry if you don’t, most of us have busy lives outside of work. We understand the need to keep your skills up to date and the natural curiosity of software developers. In the spirit of this we have a 90/10 policy designed to give you some space to build something interesting, try a new technology or just fix a bug that’s been annoying you. Technical Knowledge/Skills As an experienced Web Application Developer you will be used to writing high quality software primarily using PHP. Having great software engineering skills and problem solving abilities are more important to us than knowing specific frameworks or libraries. You will be able to demonstrate an understanding of modern development techniques. We have a large codebase, so we do maintain an amount of legacy code, but we are continually moving forward and refactoring, so any new code is always using the latest PHP language features. AI assisted development has become a core part of the team's skill set and we regularly use AI to write or assist on new features, however we have a mantra that our developers still 100% own their code whether they have created it with or without AI assistance. While we do use AI code review we always make sure another member of the team owns the peer review. As experienced software engineers, testing is very important to us and we will always complement our code with appropriate test coverage. These can be a combination of unit, functional and integration tests. These tests form part of our continuous integration platform and automatically test our code as part of our continuous deployment process. We make extensive use of Continuous Integration using Jenkins, so it would be advantageous for you to have worked in a team using CI. Our development and production stack all uses Docker, so experience here is very helpful. Our local development environment is built on the same Docker images we deploy to our live environments, and can be provisioned easily. As part of our continuous deployment process you’ll be using our Slack bot to push your changes to our live environments. What It’s Like to Work for BaseKit • Flexible hours: We value work-life balance and trust our team, • Supportive culture: We’re inclusive, transparent, and people-focused, • Career development: We invest in your learning and growth, • Great benefits:, • 25 days per year holiday rising with length of service, • Time off between Christmas and New Year on us, • Pension scheme with Aviva, • Vitality healthcare plan with the option to add family, • Excellent family friendly leave benefits. Diversity & Inclusion at BaseKit At BaseKit, we believe that diversity drives innovation and makes us stronger. We’re committed to creating a workplace where everyone feels valued, respected and empowered to be their authentic selves - regardless of race, ethnicity, gender identity, age, sexual orientation, disability, religion, or background. We actively promote equality and inclusion at every stage of the employee journey - from recruitment and onboarding to progressions and development. We recognise that building a truly inclusive culture requires ongoing work, and we’re committed to listening, learning and evolving. Our Hiring Process We aim to keep it simple, respectful, and transparent: • Initial Call - A short informal call to get to know each other, • Full Interview - A deeper dive into your experience and skills and an interactive coding exercise. We’re committed to inclusive hiring and want you to feel comfortable and supported throughout the process. If you need accommodations or support at any stage of the hiring process, please let us know - we’re here to help. To apply for this role, please submit your CV with a cover letter detailing your motivation for applying for the role. This position can be considered as a hybrid or remote role, with a minimum of 1 day in the Bristol office per month. Must be UK based. We do not hold a valid sponsor licence to sponsor the right to work in the UK. Please note: At BaseKit our use of AI is always human lead and owned and as such during the interview process it is crucial we get to know the real you. To that effect the use of AI to answer any questions during the interview process is forbidden and the usage of such would result in disqualification or termination.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

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