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About the Role We are seeking an experienced and motivated Clinic Manager to lead a busy dialysis clinic in Bilston. This is a pivotal leadership position where you will inspire and guide a team of nurses and support staff to provide outstanding, patient-centred care. You will coordinate all clinical, operational, and administrative aspects of the clinic, ensuring it runs smoothly and efficiently. Key Responsibilities ● Provide overall leadership and operational management of the clinic ● Ensure a seamless patient journey and a welcoming environment for all patients and visitors ● Liaise effectively with external organisations such as NHS Trusts and regulatory bodies (e.g. CQC), with support from regional leadership ● Implement and monitor quality improvement initiatives ● Oversee onboarding, training, and professional development of new team members ● Foster strong, positive relationships with patients and resolve any concerns or complaints ● Ensure compliance with all relevant governance, clinical, and regulatory systems, including KLoE ● Maintain accurate documentation and ensure timely submission of reports About You To be successful in this role, you will need: ● Registration as a Manager with the CQC, or willingness to obtain this ● Full NMC registration with appropriate nursing qualifications ● Proven clinical leadership experience within an outpatient haemodialysis setting ● Strong interpersonal and communication skills, with a compassionate, approachable manner ● A hands-on leadership style, fostering a value-driven culture that motivates your team ● Proactive, solution-oriented approach to managing change in a clinical environment ● Excellent organisational skills to balance the many aspects of clinic management ● Evidence of continued professional development, ideally in renal care What’s on Offer ● Competitive salary (DOE) ● Monday–Saturday day shifts (no nights) ● 35 days of paid leave per year (including bank holidays) ● Company pension scheme ● Life assurance (3x annual salary) ● Retail discount scheme membership ● Association membership (ANN UK) ● Ongoing commitment to your training and development ● Supportive, community-focused working environment with core values that truly matter ● Be part of a collaborative, international healthcare network ● A shared mission: to be the provider, partner, and employer of choice — with dedication above all to patient care