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  • Customer Service Manager
    interview badgeEntrevistas hoy
    Customer Service Manager
    hace 3 días
    £31300–£42000 anual
    Jornada completa
    Walsall

    We are seeking an experienced and customer-focused Customer Service Manager to join our team. The successful candidate will be responsible for managing daily customer service operations, supporting the customer service team, and ensuring excellent service delivery to customers, suppliers, and business partners. Key Responsibilities: • Manage and supervise daily customer service operations and support the customer service team., • Handle customer enquiries, complaints, and service requests professionally and efficiently., • Develop and maintain strong relationships with trade customers, suppliers, and business partners., • Monitor customer orders, deliveries, returns, and after-sales support., • Coordinate with sales, warehouse, and purchasing teams to ensure smooth business operations., • Maintain accurate customer records and service documentation., • Review and improve customer service procedures and operational processes., • Monitor team performance and provide guidance, training, and support where required., • Prepare service reports and assist management with operational improvements. Requirements: • Previous experience in customer service management or a similar supervisory role., • Strong communication and problem-solving skills., • Ability to manage customer relationships and resolve service issues effectively., • Good organisational skills with the ability to manage multiple priorities., • Experience working with internal teams and external business partners.

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 4 horas
    Jornada parcial
    Dudley

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Field Sales Agent
    Field Sales Agent
    hace 33 minutos
    £31300–£42000 anual
    Jornada completa
    Walsall

    We are looking for a motivated and customer-focused Field Sales Agent to join our growing wholesale building merchant business. This role involves developing relationships with trade customers, contractors, and commercial clients while promoting our range of building materials and construction products. Key Responsibilities • Develop and maintain strong relationships with trade customers and business clients., • Identify new sales opportunities and generate business leads., • Promote and sell building materials and company products to commercial customers., • Visit customer sites to provide product advice and sales support., • Prepare quotations, negotiate prices, and secure customer orders., • Manage customer accounts and maintain accurate sales records., • Monitor market trends and competitor activity to identify sales opportunities., • Liaise with internal sales, warehouse, and delivery teams to ensure excellent customer service., • Achieve agreed sales targets and contribute to overall business growth. Requirements • Previous experience in field sales, trade sales, or business development, preferably within the building materials or construction sector., • Strong communication and negotiation skills., • Ability to build long-term customer relationships., • Good organisational and record-keeping skills., • Full UK driving licence preferred., • Positive attitude with a proactive approach to sales.

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  • Online sales Executive
    Online sales Executive
    hace 7 días
    £31300–£42000 anual
    Jornada completa
    Walsall

    We are a well-established builders’ merchant supplying a wide range of building materials, timber, tools, landscaping products, and construction supplies to trade and retail customers. We are looking for a motivated and customer-focused Online Sales Executive to join our growing team. Key Responsibilities • Promote and sell the company’s range of building materials and merchant products through online sales channels., • Respond promptly to customer enquiries via email, website, telephone, and social media., • Prepare quotations, process customer orders, and follow up to secure sales., • Build and maintain strong relationships with trade and retail customers., • Identify new business opportunities and contribute to achieving sales targets., • Coordinate with warehouse and delivery teams to ensure accurate and timely order fulfilment., • Maintain accurate customer information and sales records using the company CRM system., • Deliver excellent customer service and resolve customer enquiries professionally. Requirements • Previous experience in sales, customer service, or builders’ merchant sales is desirable., • Strong communication and negotiation skills., • Good IT skills and confidence using CRM systems and Microsoft Office., • Excellent organisational skills with the ability to manage multiple tasks., • A proactive approach with a strong focus on customer satisfaction and achieving sales targets.

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  • Warehouse Manager
    Warehouse Manager
    hace 15 días
    £41700–£50000 anual
    Jornada completa
    Tipton

    Warehouse Supervisor Skilled Worker Visa Compliant Position Details Job Title: Warehouse Supervisor SOC Code: 1242 – Managers in Storage and Warehousing Department: Warehouse & Logistics Location: United Kingdom Employment Type: Full-Time, Permanent Working Hours: 40 hours per week Salary: £41,700 per annum (or the applicable minimum salary and going rate in force at the time the Certificate of Sponsorship is assigned) Reporting To: Operations Manager / Logistics Director Job Purpose The Warehouse Supervisor is responsible for managing the day-to-day warehouse operations, ensuring the safe, efficient, and compliant receipt, storage, inventory control, and dispatch of goods. The post holder will supervise warehouse personnel, implement operational procedures, maintain stock accuracy, and ensure compliance with UK health and safety legislation and company policies. Key Duties and Responsibilities • Supervise all daily warehouse activities., • Plan and coordinate inbound and outbound deliveries., • Allocate duties and monitor warehouse staff performance., • Ensure accurate receiving, storage, picking, packing and dispatch of products., • Maintain inventory accuracy through regular stock counts and reconciliation., • Operate and improve warehouse management systems., • Monitor key warehouse performance indicators., • Investigate stock discrepancies and implement corrective actions., • Ensure compliance with Health and Safety at Work legislation., • Conduct warehouse safety inspections and risk assessments., • Ensure proper use of warehouse equipment and PPE., • Coordinate vehicle loading schedules with transport operations., • Monitor warehouse security procedures., • Produce warehouse performance and inventory reports., • Train, coach and develop warehouse employees., • Conduct staff inductions and performance reviews., • Support recruitment and workforce planning., • Assist with operational budgeting and cost control., • Maintain document retention and audit records., • Liaise with suppliers, customers and transport providers to ensure efficient service delivery. Person Specification Essential • Minimum Level 3 qualification or equivalent experience in warehousing or logistics., • Experience supervising warehouse operations., • Knowledge of inventory control systems., • Experience using Warehouse Management Systems (WMS)., • Good understanding of UK Health & Safety regulations., • Strong leadership and organisational skills., • Good written and spoken English., • Ability to analyse warehouse performance data., • Competent with Microsoft Office applications. Desirable • Forklift certification., • IOSH or NEBOSH qualification., • Experience within freight transport or heavy cargo operations., • Knowledge of customs or logistics documentation. Skills • Leadership, • Team Management, • Inventory Control, • Warehouse Operations, • Health & Safety Compliance, • Logistics Coordination, • Problem Solving, • Planning & Scheduling, • Report Writing, • Communication Main Responsibilities The successful employee will: • Manage warehouse operations efficiently., • Supervise warehouse employees., • Ensure stock accuracy., • Maintain warehouse security., • Improve operational efficiency., • Deliver excellent customer service., • Ensure compliance with UKVI sponsor requirements where applicable., • Maintain accurate operational records for audit purposes. Performance Measures • Stock accuracy maintained above company target., • On-time dispatch performance., • Warehouse productivity., • Health and safety compliance., • Inventory loss reduction., • Staff performance and attendance., • Customer satisfaction. UKVI Skilled Worker Compliance This role has been designed as a genuine vacancy suitable for sponsorship under the Skilled Worker route. The successful applicant will: • Be employed under a genuine contract of employment., • Receive at least the applicable minimum salary and the relevant going rate in force at the time of sponsorship., • Perform duties consistent with SOC Code 1242 – Managers in Storage and Warehousing., • Work the contracted weekly hours specified on the Certificate of Sponsorship., • Be subject to AAHS3 LTD's attendance, right-to-work, and sponsor compliance procedures.

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  • Chef de Partie
    Chef de Partie
    hace 1 mes
    £13 por hora
    Jornada parcial
    Shareshill

    We are seeking a talented and experienced Chefs/Cooks to join our teams across our estate. please send your CV to the site you are interested in stating the position your are applying for. ~Kings Arms, Kings Heath B14 6EN ~ Ref: CHEFKINGS • Chef/Cooks, • Sous Chef ~The Elms, shareshill, WV10 7JR ~ REF: CHEFELMS • Chef ~The Port House, Stourport-on-severn, DY13 8UY ~ REF: PORTKM OR PORTCHEF • Kitchen Manager, • Chef ~The Post House, Kidderminster, DY10 2DZ ~ REF: POSTCHEF • Chef ~The Red Lion, Bradley, ST18 2DZ ~ REF: REDCHEF • Chef Duties • Prepare, cook, and present a variety of high-quality dishes in accordance with established recipes and standards, • Oversee food production processes, ensuring efficiency and consistency across all menu items, • follow food safety procedures, maintaining compliance with health regulations and hygiene standards, • Serve as a role model for professionalism, hospitality, and culinary excellence Requirements • Proven experience in a professional kitchen environment, ideally hospitality setting, • Strong skills in food preparation, cooking techniques, and culinary innovation, • Knowledge of food safety regulations and best practices in hygiene standards, • Excellent organisational skills with the ability to multitask under pressure, • Experience in food production, serving, and maintaining high customer service standards, • A passion for culinary arts with a keen eye for detail and presentation, • Relevant qualifications or certifications in culinary arts or hospitality management are preferred but not essential

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  • Assistant Commercial Manager
    Assistant Commercial Manager
    hace 7 días
    £35100–£51000 anual
    Jornada completa
    Wolverhampton

    We are seeking an experienced and commercially driven Assistant Commercial Manager to support the Director in managing the commercial development and growth of our fresh fruit and grocery distribution business. The successful candidate will assist in developing sales and marketing strategies, analysing market opportunities, managing supplier relationships, and supporting business expansion across England. The role requires a strong understanding of commercial operations, customer behaviour, market trends, and supplier negotiations within the fresh produce and grocery sector. Key Responsibilities • Work closely with the Director to determine the range of fresh fruit and grocery products to be supplied and distributed across England., • Assist in developing commercial plans, sales strategies, and setting achievable sales targets to support business growth., • Discuss business requirements with the Director and provide recommendations based on market analysis and commercial performance., • Conduct local market research and analyse customer responses to products, pricing strategies, and promotional activities within the fruit and vegetable market., • Compile, review, and analyse sales figures to identify trends, opportunities, and areas for improvement., • Prepare proposals for marketing campaigns, promotional activities, and seasonal initiatives aimed at increasing customer engagement, footfall, and revenue., • Produce commercial reports and recommendations on sales and marketing strategies for presentation to the Director and senior decision-makers., • Assist in directing the implementation of marketing strategies for products and services, including in-store promotions and seasonal campaigns., • Build and maintain strong relationships with importers, suppliers, and commercial partners., • Support negotiations with importing firms and assist with the development of import contracts, product specifications, pricing requirements, and business terms., • Monitor market developments, competitor activity, and customer trends to support effective commercial decision-making. Skills and Experience Required • Previous experience in commercial management, sales, marketing, or business development., • Knowledge of fresh produce, grocery retail, food distribution, or FMCG markets is desirable., • Strong understanding of sales planning, market research, and promotional strategy development., • Excellent analytical skills with the ability to interpret sales data and prepare commercial reports., • Strong negotiation, communication, and relationship management skills., • Ability to work with senior management and contribute to strategic business decisions., • Good organisational skills with the ability to manage priorities effectively. About the Company We are an expanding fresh fruit and grocery distribution business committed to supplying quality products to customers across England. Through strong supplier partnerships, effective commercial planning, and customer-focused strategies, we aim to continue developing our market presence and delivering sustainable business growth

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  • Telesales Executive
    Telesales Executive
    hace 9 días
    Jornada completa
    Wolverhampton

    Telesales Executive (Outbound B2B) Reference: MSO1 Location: Remote (UK) Employment Type: Commission-Based Reports To: Telesales Manager About Jobmate Jobmate Ltd develops innovative cloud-based software that helps businesses improve efficiency, compliance and profitability. Our product portfolio includes: • Jobmate – A complete cloud-based job management and field service software solution that streamlines quoting, scheduling, compliance, workforce management and invoicing., • JobSafe – A mobile-first Health, Safety, Security & Environment (HSSE) reporting platform that enables organisations to record, manage and resolve incidents quickly and effectively. We work with businesses across construction, facilities management, logistics, manufacturing, engineering and field services throughout the UK. The Opportunity We are looking for motivated, confident and enthusiastic Telesales Executives to join our growing sales team. Your primary responsibility will be to generate qualified appointments for our Business Development Managers by contacting prospective businesses, introducing our software solutions and identifying sales opportunities. This is not a hard-selling role. Your objective is to build interest, qualify prospects and arrange product demonstrations with key decision-makers. Success in this role comes from consistency, resilience, professionalism and a positive attitude. Key Responsibilities • Make 100+ outbound B2B calls per day., • Contact business owners, directors, operations managers and health & safety managers., • Introduce jobmate and jobsafe using approved sales scripts., • Identify customer challenges and qualify potential opportunities., • Book online product demonstrations for the Business Development team., • Send follow-up emails and product information., • Follow the company's 4-touch follow-up process., • Record all customer activity accurately within the CRM., • Work from daily calling lists and marketing campaigns., • Achieve individual and team KPIs., • Attend regular sales coaching sessions and team meetings. Skills & Experience Essential • Excellent telephone manner., • Clear and confident communication skills., • Ability to build rapport quickly., • Positive attitude with a resilient and self-motivated approach., • Strong listening and questioning skills., • Good organisational and time management skills., • Comfortable using CRM systems and Microsoft Office., • Ability to work independently and achieve targets. What We Offer • Uncapped commission with excellent earning potential., • Full product training and ongoing sales coaching., • Flexible remote working., • Clear opportunities for career progression., • Supportive and ambitious team environment., • Regular incentives, competitions and recognition awards., • The opportunity to work with innovative cloud technology helping UK businesses modernise their operations.

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