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  • Senior Event Sales Manager - UK & Ireland
    Senior Event Sales Manager - UK & Ireland
    hace 2 días
    £45000 anual
    Jornada completa
    London

    🎉 Hello Sales Superstar! 🍾✨ Do you thrive on building relationships, creating unforgettable experiences, and turning opportunities into extraordinary events? We are looking for a Senior Events Sales Manager to join our energetic London team full-time. If you're passionate about hospitality, love connecting with people, and have a flair for sales and events, this could be your perfect next adventure! About Us At Big Mamma Group, we are all about creating joy through exceptional food in a warm, welcoming atmosphere. Our restaurants are a celebration of life, food, and community – a place where creativity meets passion and where every team member is an integral part of our success story. With 8 restaurants already thriving across London, Birmingham, Manchester and Dublin. Your Mission As our Senior Events Sales Manager, you'll play a key role in driving revenue and creating memorable experiences for our guests. From intimate celebrations to large corporate events, you'll be the face of our events business and the trusted partner for our clients throughout their journey. You will: • Identify and secure new business opportunities for corporate, private, and social events., • Build strong relationships with clients, agencies, and corporate partners., • Manage the full sales cycle from enquiries and proposals to negotiations and event handovers., • Conduct venue tours, presentations, and client meetings., • Create customised event proposals, quotations, and contracts., • Achieve monthly, quarterly, and annual sales targets., • Maintain an active pipeline and develop repeat business opportunities., • Work closely with operations, culinary, and technical teams to ensure flawless event execution., • Support on-site event coordination when required., • Monitor deposits, invoicing, and payment collections alongside finance teams., • Represent Big Mamma at networking events, trade shows, and industry functions. Who You Are • Previous experience in events sales, hospitality sales, or event management., • A natural relationship-builder with outstanding communication skills., • Commercially driven with strong negotiation and organisational abilities., • Passionate about delivering exceptional guest experiences., • Able to thrive in a fast-paced and dynamic environment., • Proactive, solution-oriented, and highly organised., • A collaborative team player with a positive attitude., • Big SMILE! ✨ Our Offer • Full-time, permanent role., • Salary: 45k per annum, • Monday–Friday schedule with flexibility based on events., • 28 days holiday + 8 bank holidays (36 total), plus an extra day off on your birthday 🎉., • Open Up – free, confidential mental health and wellness support., • Wagestream – access your wages between paydays., • Regular training & growth opportunities., • The chance to grow within one of the most exciting hospitality groups in Europe. Why Join Us? At Big Mamma, you'll be part of a fun, dynamic, and supportive team where your ideas and energy truly matter. You'll have the opportunity to shape unforgettable guest experiences, build meaningful client relationships, and grow your career in a fast-expanding hospitality group filled with passion, creativity, and ambition. Ready to create unforgettable moments with us? 💫

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  • Executive Housekeeper
    Executive Housekeeper
    hace 5 días
    Jornada completa
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Supervisor
    Supervisor
    hace 6 días
    £13–£18 por hora
    Jornada completa
    Ealing Broadway, Ealing

    We're on the hunt for experienced Supervisors to join our teams. Open from midday to late evening, offering a great lunch menu to suit all occasions with dishes such as our Salmon Miso Bowl and Chicken Katsu curry, delightful small plates and our tasty Sharing Board for bigger groups. Behind the bar our experienced team mix up some of London's best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What's in it for me: Competitive hourly rate + tronc Weekly payments Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme - earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

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  • Procurement Manager
    Procurement Manager
    hace 5 días
    Jornada completa
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 5 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

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  • Self-Employed Carer (London) — Set Your Own Rate, Keep 90%
    Self-Employed Carer (London) — Set Your Own Rate, Keep 90%
    hace 9 días
    £17–£22 por hora
    Jornada completa
    London

    Hibant is a London introductory care agency. We connect vetted, self-employed carers with families who need them, and we bring that work to you. You set your own rate, choose your own clients, and meet every family before any work begins. Every booking is your decision, and you stay in control of how you work. Pay You set your rate. Most carers charge £18 to £25 an hour. The family pays that rate in full, with nothing added on. When a booking completes we take 10% (8% as a Reward Carer), which covers your place on the platform, secure payments, and insurance arrangements. Joining is free, and so is keeping your profile. The work Visiting care, personal care, dementia support, overnight, and live-in. Across London. You choose what you take. You must have • The right to work in the UK. We cannot offer sponsorship., • At least 2 years of paid care experience., • An Enhanced DBS for adults, ideally on the Update Service, or be willing to obtain one., • The Care Certificate., • Two contactable references from recent care work., • Public liability and professional indemnity insurance, or be willing to take out cover (around £6 a month)., • A UTR, or be willing to register with HMRC as self-employed. "Registered, UTR to follow" is fine., • Valid photo ID, a London base, and the ability to travel to clients., • A smartphone, for scheduling, messaging, and care notes. This is self-employed work, not a PAYE job. You manage your own tax and your own availability. If you are looking for a salaried employee role, this is not it. How it works If you meet the requirements, we invite you to a 45-minute video verification to check your documents and references. Once verified, your profile goes live and families reach out to you directly. Hibant Care Limited

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  • Waiter / Waitress
    Waiter / Waitress
    hace 12 días
    £16.25 por hora
    Jornada completa
    London

    With over 26 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a dedicated and service-focused Waiter / Waitress to deliver an elevated dining experience that reflects the highest standards of hospitality. The ideal candidate is passionate about creating remarkable guest experiences through intention, consistency and an unwavering attention to detail. As a Server, you will play a vital role in shaping memorable moments for our guests, guiding each step of their dining journey with a genuine desire to serve, while continuing to grow your own professional expertise. Your Responsibilities • Create a warm and inviting environment by providing First Class Service that reflects RH’s standards of hospitality, • Guide each phase of the guest dining experience with confidence and care, offering knowledgeable recommendations and anticipating guest needs, • Process all guest payments efficiently and in accordance with safety, compliance and security procedures, • Uphold the highest levels of quality and presentation throughout the dining room, including table maintenance, curation and overall cleanliness, • Serve as a brand ambassador by engaging warmly with guests, modelling a polished personal presentation, and maintaining expertise knowledge of RH’s menu offerings, • Champion a team-first mindset, demonstrating “Full Hands In, Full Hands Out” by supporting your team and ensuring the dining room remains refined and prepared at all times Our Requirements • 3+ years of experience in a high-volume, full-service restaurant environment, • Proficiency in English is required, due to the international nature of our business and the need to communicate with global teams, • Candidates must have legal authorisation to work in the country in which they are applying at the time of application, • Must meet the minimum legal age required to serve alcohol, work certain shifts, and/or perform the full scope of kitchen responsibilities, in accordance with local labor and safety regulations, • Candidates must have legal authorisation to work in the UK, • Flexibility to work weekends, holidays, and variable shifts as needed, • Must be available to attend training full time between 8th - 26th June Physical Requirements • Frequently moving and lifting items up to 25 kg using appropriate techniques and equipment, • Work standing and walking for extended periods of time, • Commitment to proper safety and sanitation practices in a commercial kitchen environment About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, colour, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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  • Personal Assistant (PA)
    Personal Assistant (PA)
    hace 17 días
    Jornada completa
    London

    Property Consultant — Prime Central London (Sales & Lettings) Munzil | Marylebone, London About Munzil Munzil is a London-headquartered real estate advisory operating across the UK, UAE, and Pakistan, with over $500M in transactions facilitated to date. Our Prime Central London desk advises a global client base of HNW and UHNW investors and occupiers — predominantly from the Pakistani and wider South Asian diaspora — on off-market acquisitions, new-build investments, prime lettings, and portfolio strategy across Mayfair, Marylebone, Belgravia, Knightsbridge, St John's Wood, Nine Elms, and Canary Wharf. We are building a team of operators, not order-takers. If you understand the difference between a transaction and a mandate, read on. The Role We are hiring a Property Consultant to join our PCL desk, covering both sales and high-end lettings. You will originate, qualify, and convert HNW mandates across central London — working directly with the founder and senior team on live stock, off-market opportunities, developer launches, and super-prime rental instructions. This is a front-line revenue role with clear progression into a senior advisory or desk-lead position. What You'll Be Doing Sales Originating buyer and seller mandates across Prime Central London, with a focus on £1M–£10M+ transactions Managing a live pipeline of HNW and UHNW clients from first contact through reservation, exchange, and completion Working active developer relationships across new-build launches in Marylebone, Nine Elms, Canary Wharf, and Southbank Cross-introducing buyers between Munzil's UK, UAE, and Pakistan desks Lettings Securing and managing prime and super-prime lettings instructions (£1,500–£10,000+ per week) Advising international tenants — corporate relocations, diplomatic, family office, and diaspora clients — on suitable stock across PCL Negotiating tenancy terms, working alongside referencing, compliance, and property management partners Building a recurring renewals and re-let book over time Cross-desk Conducting viewings, market appraisals, and structured client briefings Representing Munzil at investor events, developer launches, and international roadshows Maintaining clean CRM discipline and weekly pipeline reporting Contributing to desk strategy, market intelligence, and stock sourcing What We're Looking For Demonstrable track record in Prime Central London residential sales, lettings, new-build, or HNW advisory Existing relationships with developers, agents, landlords, relocation agents, or HNW buyers in the central London market Sharp commercial instinct — you can read a deal, qualify a client, and protect a transaction through to completion Excellent written and spoken English; additional fluency in Urdu, Arabic, Punjabi, or Mandarin is a strong advantage Comfort operating in a high-trust, founder-led environment with significant autonomy Right to work in the UK Compensation Competitive base salary (commensurate with experience and existing book) Uncapped commission across sales completions and lettings instructions Renewals and recurring revenue share on the lettings book Full package discussed at interview stage Why Munzil A live desk with active mandates, developer relationships, and a globally distributed buyer and tenant pipeline from day one Direct access to the founder and senior team — no layers, no internal politics Marylebone HQ at Winchester House, Old Marylebone Road A platform scaling toward $1B in transactions, with clear pathways into senior leadership for those who perform

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  • Early Years Practitioner
    Early Years Practitioner
    hace 24 días
    £15–£21 por hora
    Jornada completa
    London

    Care First Recruitment Ltd are currently recruiting for Early Years Practitioner (0–7 Years) Location: Haringey Hours: Shift pattern between 8:00am – 6:00pm Contract: Full-time PAYE: £15.57 About the Role We are seeking a dedicated and enthusiastic Early Years Practitioner to join our multi-disciplinary team. You will play a key role in delivering high-quality integrated day care and early education for children from birth to 7 years, in line with the Early Years Foundation Stage (EYFS). Key Responsibilities • Plan and deliver a high-quality early years curriculum that supports children’s individual needs, interests, and development., • Contribute to daily, weekly, and termly planning, ensuring accurate and effective record keeping., • Promote children’s learning and development in a safe, secure, and stimulating environment., • Observe, assess, and record children’s progress, maintaining high-quality developmental records., • Support colleagues in their roles as key workers and help ensure smooth transitions from home to setting and from setting to school., • Manage children’s behaviour positively in line with policies, including implementing targeted interventions where required., • Provide personal care, including washing, toileting, feeding, dressing, and administering medication when necessary., • Follow safeguarding and child protection procedures, reporting any concerns appropriately., • Assist in organising outings that support children’s learning, development, and enjoyment., • Support children in developing independence and self-help skills, including personal hygiene., • Assist with mobility needs, including lifting and transferring where required., • Provide first aid support and respond to emergencies, including liaising with medical professionals when necessary. What We’re Looking For • A caring, patient, and proactive approach to supporting young children., • Level 3 or above qualification in child care, • Strong understanding of the EYFS framework and child development., • Ability to work effectively as part of a team., • Commitment to inclusive and anti-discriminatory practice., • Willingness to undertake training, including first aid and basic medical procedures., • Flexibility to work shifts between 8:00am and 6:00pm.

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  • Domestic Assistant
    Domestic Assistant
    hace 1 mes
    £12.71 por hora
    Jornada completa
    Epsom

    Job Summary We are seeking a reliable and compassionate Domestic Cleaner to maintain high standards of cleanliness and hygiene within our care home, including specialist dementia care areas. This role is essential in creating a safe, calm, and comfortable environment that supports the wellbeing of residents, particularly those living with dementia. Key Responsibilities • Clean and maintain residents’ rooms, communal areas, bathrooms, and staff areas to a high standard, • Carry out daily, weekly, and deep cleaning tasks in line with schedules, • Follow infection control, health & safety, and COSHH procedures at all times, • Use cleaning products and equipment safely and store them securely, • Dispose of general and clinical waste appropriately, • Replenish cleaning supplies and report low stock levels, • Respond promptly to spillages or urgent cleaning needs, • Report maintenance issues, hazards, or concerns to management Dementia Care Responsibilities • Work in a calm, respectful, and reassuring manner around residents living with dementia, • Be mindful of noise levels, routines, and familiar environments to avoid distress or confusion, • Respect residents’ personal spaces and belongings, recognising that changes in environment can be unsettling, • Use clear, simple communication when interacting with residents, • Be aware of behaviours associated with dementia and respond with patience and understanding, • Support a homely, non-clinical environment that promotes comfort and familiarity Requirements • Previous cleaning experience (care, healthcare, or hospitality preferred), • Basic understanding of hygiene standards and infection control (training provided), • Ability to work independently and as part of a team, • Good attention to detail and time management, • Reliable, punctual, and flexible, • Basic communication skills in English Desirable • Experience working in a care home, particularly with dementia care, • Knowledge of COSHH regulations, • Basic awareness of dementia and person-centred care approaches, • Understanding of safeguarding and confidentiality Personal Attributes • Compassionate and patient, especially when working around vulnerable adults, • Respectful of residents’ dignity, independence, and individuality, • Professional, trustworthy, and discreet, • Calm and positive approach, particularly in sensitive situations What We Offer • Competitive pay, • Training in dementia awareness and care standards, • Supportive and inclusive working environment, • pension, meals, uniform

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  • Breakfast Host
    Breakfast Host
    hace 1 mes
    £12.85 por hora
    Jornada parcial
    London

    Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors

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  • Cleaner (Part Time)
    Cleaner (Part Time)
    hace 2 meses
    £14705 anual
    Jornada parcial
    London

    Post: Cleaner, Part-time, Permanent Responsible to: Head of Operations & Visitor Experience Hours of work: 20 hrs per week (four or five shifts each week including evenings and weekends) Remuneration: £14,705 This position is paid hourly through our PAYE payroll only Our Mission is to curate, support and facilitate people and ideas that make ethics matter in the world. Role Working in a team of two, the cleaners work in the Operations & Visitor Experience department reporting to the Head of Operations & Visitor Experience. They will ensure that the whole premises are presented to a high quality at all times by establishing a regular routine of cleaning throughout the building before, during and after events. In addition, routine deep cleaning needs to be established on a periodic cycle for areas that require such treatment. The Venue Conway Hall is a grade II listed building in Central London consisting of five separate event spaces and offices. The largest of which being the Main Hall capable of hosting up to 400 visitors across two floors. In addition to our regular programme of lectures and concerts we also operate as a private hire venue hosting Conferences, Meetings, Lectures, Concerts, Workshops, Wedding receptions, filming and more. Key tasks • Follow a cleaning schedule across offices, the library and hire spaces, with any additional cleaning to be agreed., • The entrance from outside the building through to the foyer of Conway Hall is to be immaculate, in terms of its appearance and cleanliness, at all times, with attention to detail given to all surfaces and a systematic cycle of ‘deep’ cleaning given to inaccessible or ‘problem’ areas., • Being a keyholder and bearing responsibility for locking and unlocking the building safely., • Managing waste and liaising with the Operations Manager and Duty Managers on any issues around collection, or general operations waste management., • Liaising with the Operations Manager and Duty Managers to ensure adequate supplies of cleaning and washroom materials. Other • Comply with Conway Hall’s policies., • Undertake training, as required., • Any other reasonable duties as required by the Head of Operations & Visitor Experience. Person Specification Essential Criteria • Attention to detail, and a conscientious attitude to work., • Understanding or willingness to learn health and safety protocols around storing and using cleaning materials., • Understanding or willingness to learn how to manage risks, including slip hazards, manual handling, or working at height., • Ability to work independently and as part of a team, • Understanding of building security concerns, managing keys and maintaining a secure environment., • Desirable experience/skills, • Cleaning a public building, • Lone working experience, • Permission to work: You will need to provide evidence that you have the necessary permission to work in the UK. Terms Hours: To suit the needs of the business. Some evening and weekend working will be required. By mutual agreement, more hours may be available to support busy events, or to cover gaps in the front of house rota, paid as overtime on an hourly basis. Holidays: Pro rata 24 days per annum, plus one week over the Christmas holiday period, (all based upon 20 hours per week). Probation period: Three months Pension: An optional stakeholder pension scheme is available. Employee contribution of 3% is matched by 5% from the employer. Job Types: Part-time, Permanent Work Location: In person Applications close Thursday 23rd April with Interviews planned to take place on Wednesday 29th April

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