Business Analyst
4 days ago
Kingston Upon Thames
Business Analyst | Retail & E-commerce | London (Hybrid) | £45k-£50k + Benefits/Progression Zachary Daniels are delighted to be partnering with a well-known retail brand to recruit a Business Analyst. This is a fantastic opportunity to work at the heart of a business undergoing exciting digital transformation, helping deliver a new e-commerce platform and driving efficiency across core systems. In this business-facing role, you'll collaborate with multiple teams, ensuring projects are scoped, delivered, and embedded in ways that truly enhance both customer experience and operational performance. With visibility across IT, e-commerce, and wider retail functions, it's a varied and impactful position offering genuine scope to grow. Benefits You'll Enjoy: · Competitive salary up to £50,000 (DOE) · Hybrid working (2-3 days in London office) · Staff discount & lifestyle perks · Collaborative culture with plenty of opportunity for career development Role Responsibilities: · Scope, gather, and document requirements for new projects and change requests. · Run workshops, capturing processes. · Collaborate with IT, e-commerce, and third-party partners from estimation through to delivery. · Break down work into clear plans, tasks, and deliverables. · Capture and analyse data requirements to measure improvements. · Champion the customer experience throughout all projects. · Assist QA, UAT, and user training to ensure smooth delivery. · Keep stakeholders fully informed on progress, risks, and dependencies. · Provide clear recommendations based on financial, resource, and technology considerations. About You: · Experienced Business Analyst with strong retail or e-commerce experience. · Skilled communicator with clear, concise documentation ability. · Strong organisational skills. · Flexible, action-oriented, and motivated by delivering results. · Knowledge of ERP systems (AX, Oracle, SAP) is highly desirable. Apply today with your most up-to-date CV! BBBH34500