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Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS:· Monthly £150 On-Call Allowance + £120 for additional call out · Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%)· Performance Bonus· 25 Days Annual Holiday (Plus Statutory Days)· Group Income Protection Scheme· Private Health care including Optical & Dental· Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Liverpool, Stockport, Wigan, Oldham, Warrington, Knutsford, Altrincham, Wilmslow, Widnes, Rochdale, Bolton, Southport, Birkenhead, JOB DESCRIPTION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology You will be our main Field Service Engineer for the Manchester area, responsible for customers in and adround the Manchester area, with occasional travel outside of this area will also be required from time to time, occasionally spending time away. We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology As our Technical Service Engineer, you will:· Become the service subject Matter Expert for our customers.· Perform remote support and diagnostics.· Manage the escalation flow to ensure timely customer follow-up until issue is resolved.· Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete.· Identify / forecast spare parts requirements· Utilise D365 Service Reports, RMAs & monthly KPI reports.· Handle all service calls timely and professionally.· Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction.· Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology You will have:· Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar).· Either a technical Degree, HNC, HND, or time-served professional experience equivalent.· Strong customer-centric / customer-facing pedigree.· Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges.· Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training).· Experience of IP addressing, Remote Desktop Protocols, & Driver Support.· Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading.· Capability of working reliably / resiliently. NB:This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18345, Wallace Hind Selection

Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS: · Monthly £150 On-Call Allowance + £120 for additional call out · Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) · Performance Bonus · 25 Days Annual Holiday (Plus Statutory Days) · Group Income Protection Scheme · Private Health care including Optical & Dental · Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Liverpool, Stockport, Wigan, Oldham, Warrington, Knutsford, Altrincham, Wilmslow, Widnes, Rochdale, Bolton, Southport, Birkenhead, JOB DESCRIPTION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology You will be our main Field Service Engineer for the Manchester area, responsible for customers in and adround the Manchester area, with occasional travel outside of this area will also be required from time to time, occasionally spending time away...

Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS: · Monthly £150 On-Call Allowance + £120 for additional call out · Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) · Performance Bonus · 25 Days Annual Holiday (Plus Statutory Days) · Group Income Protection Scheme · Private Health care including Optical & Dental · Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Liverpool, Stockport, Wigan, Oldham, Warrington, Knutsford, Altrincham, Wilmslow, Widnes, Rochdale, Bolton, Southport, Birkenhead, JOB DESCRIPTION: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology You will be our main Field Service Engineer for the Manchester area, responsible for customers in and adround the Manchester area, with occasional travel outside of this area will also be required...

Software Engineer Please Note: Candidates MUST be eligible for SC Clearance About the Role We are looking for a Software Engineer to join a multidisciplinary engineering team developing advanced technology solutions within the navigation and intelligent systems space. This is a hands-on role suited to someone who enjoys solving complex technical challenges and building reliable, high-quality software used in real-world environments. You’ll work closely with software developers as well as specialists in computer vision and navigation technologies, contributing to the design and development of innovative products across a variety of projects. The role offers broad technical exposure and the opportunity to work on systems that combine modern software engineering with areas such as sensor integration, AI-enabled functionality, and real-time data processing. Key Responsibilities Design, develop, test, and maintain software solutions across multiple projects Contribute to the development of scalable and maintainable system architectures Collaborate with engineers and technical specialists to deliver integrated software solutions Work on systems involving navigation technologies, computer vision, sensor integration, and intelligent automation Build robust, reliable, and high-performing software for real-world applications Participate in troubleshooting, debugging, and performance optimisation activities Contribute ideas for improving products, processes, and development approaches Support the delivery of software across desktop, embedded, or edge-based environments Required Skills & Experience Essential Commercial software development experience using technologies such as: Python TypeScript Vue C++ CI/CD and deployment tooling (e.g. GitHub Actions) Strong understanding of software engineering principles and system design Experience developing and delivering complex software applications Ability to work independently and contribute within collaborative engineering teams Strong problem-solving and debugging skills Good communication skills with the ability to work effectively across technical teams Proactive and adaptable approach to development work Desirable Experience with navigation systems, robotics, IoT, or sensor-driven applications Familiarity with computer vision or AI-enabled software components Experience developing software for desktop, embedded, or edge computing environments What We Offer Opportunity to work on technically challenging and innovative products Collaborative and supportive engineering environment Exposure to modern technologies and multidisciplinary projects Long-term career development opportunities Competitive salary and benefits package

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