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As a Client Experience Assistant your main objective is to deliver One Avenue’s award-winning, world class service to our clients, being an extension of their business. You will work alongside a growing team of Client Experience Assistants and Executives, while reporting to the General Manager. Some of your key responsibilities will include: • Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client request in a timely and professional manner, while adding a personal touch, this includes but is not limited to, mail handling, the ordering of supplies for their business or ordering taxis, hotels and restaurants • Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services (training will be provided) • Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills, creating show offices to support the sales department • Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients. • Tracking – you will be responsible for tracking clients monthly spends, supporting our finance department • Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success. • Identifying opportunities – create the perfect client experience is vital for the success of One Avenue, you will be given autonomy to review our hospitality offering to our clients and create suggestions based on your findings.
We are looking for a highly organised and professional PA to support a company director with both business and personal matters. The role involves managing and responding to emails, handling various administrative tasks, and assisting with property-related matters in the UK and abroad. The ideal candidate will be proactive and personable. Looking for 3 days a week or full time. Must be able to commute to NW London
We are seeking a highly competent and professional Personal Assistant to provide dedicated support to our CEO. This pivotal role ensures the smooth operation of the CEO's activities, enabling them to focus on strategic priorities. Key Responsibilities Executive Support: - Provide administrative, personal, and event-related support to the CEO - Manage the CEO’s calendar, scheduling appointments and prioritising time effectively - Screen, prioritise, respond to and delegate email and phone inquiries, ensuring appropriate follow-up Document, Data and Financial Management: - Draft, create, and send client quotes, proposals, and invoices - Automate repetitive tasks, manage data, and potentially even assist with web development or software projects - Reconcile payments, track accounts, and confirm invoice payments with senior management Event and Project Coordination: - Support the planning and execution of key meetings, events, and client engagements - Contribute to ad-hoc projects aligned with the company’s strategic objectives Other Duties: - Assist with sales reports, accounts preparation, and other administrative tasks - Support business growth initiatives, such as social media management and search engine optimisation, when needed Competencies Data science skills: Ability to code in R and or Python Language Proficiency: Written and spoken proficiency in Chinese, Malay, and English Intercultural Fluency: Comfortable working with diverse, global stakeholders and navigating cultural differences effectively. Deep cultural understanding across Central and East Asia Teamwork: Able to work collaboratively in a fast-paced, dynamic environment Independent Problem-Solving: Solutions-focused with a proactive approach to challenges Organisational Skills: Highly organised with exceptional attention to detail and time management Adaptability: Comfortable managing last-minute changes and shifting priorities Confidentiality: Maintains discretion, tact, and diplomacy in handling sensitive information Professionalism: Demonstrates excellent interpersonal and communication skills Required Qualifications Education: - GCSE or equivalent (preferred) Experience: - A minimum of two (2) years of professional experience as an assistant to a senior executive or founder, ideally in a start-up or small business setting Skills: - Positive, can-do attitude with the ability to handle last-minute changes - Proven ability to establish, maintain, and enhance professional relationships with a wide range of stakeholders - Advanced IT proficiency, including Python or R, Microsoft Word, Excel, and familiarity with internet tools Languages: - Excellent knowledge of Chinese (written and spoken), and good working knowledge of English and at least one other East Asian language Desirable Qualifications - Familiarity with CRM and bookkeeping software - Knowledge of social media marketing and search engine optimisation Role Details Location: London (on-site) Hours: 37.5 hours per week, with flexibility for occasional evening or weekend hours Type: Permanent, Full-Time Why Join Us? This is an exciting opportunity to play a key role in a growing consultancy with a global impact. If you thrive in a dynamic, multicultural environment and are ready to support a visionary leader, we’d love to hear from you. Application Process To apply, please submit your CV and a cover letter detailing your suitability for the role. Applications will be reviewed on a rolling basis.
We are looking for an experienced Waiter/Waitress to assist in the effective running of food & drink service in the hotel, with a focus on providing high quality service which is warm and welcoming, whilst acting in a safe, hygienic, and positive manner main responsibilities • Ensuring guests are served with food & drink products in a timely, courteous, and friendly manner, escorting them to the tables, providing table service, or through room service • Ensure that the quality and presentation of food and drink is of the highest standard, paying particular attention to the breakfast buffet, plated foods, events food & drink, foods served in the bar area and room service trays • Be aware of all products that are on sale in the department • Ensure the presentation of the bar, restaurant and meeting rooms is of a very high standard • Adhere to food and health standards • Identify special dietary needs • Build excellent rapport with customers, offering first-class service • To achieve and always maintain the highest levels of customer service to both external and internal customers At least 6 months of previous experience working in a similar busy, high-profile hospitality venue is mandatory. Sounds interesting? Apply now!!