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Helios Global Group is expanding its IT team. This is an exciting opportunity to kickstart or continue your IT career in a growing and successful company. The role offers genuine variety supporting our IT functions across our UK healthcare communications business. You will play a crucial role in supporting daily IT operations, ensuring seamless employee experiences and supporting our ethos of ‘aim for excellence’ and ‘be a great place to work’. About the Role • Provide first-class 1st line IT support to all end users across all areas of technology (e.g. laptops, network, software, hardware), diagnosing issues and providing resolutions in line with company standards and processes, • Log, prioritise and update IT Support requests through internal company ticketing system, • Prepare and commission new laptops for new starters and existing employees, working closely with Group HR and Operations functions to align with timings for onboarding, • Manage the return and decommissioning of laptops from leavers, including secure data wiping, and preparing the equipment for re-use or disposal, • Update Company IT Asset lists to maintain accurate inventory of equipment, • Assist with the implementation of software updates, and associated hardware and network compatibility testing, • Manage and support Microsoft 365 services, including Intune, Endpoint Manager, Autopilot, SharePoint, OneDrive, Exchange, Teams, and Azure AD., • Assist with core IT security functions, including user access controls, incident awareness, and providing basic IT security training and guidance to staff, • Follow IT security best practices in all day-to-day support activities, including helping to deliver IT security awareness training to staff and assisting with routine security reviews and updates, • Assist our internal IT team in identifying new solutions (Microsoft and other) to enhance the operational effectiveness of the businessTraining and Development, • Keep abreast of emerging innovations in IT, cloud technologies, and system security to continually enhance skills, knowledge, and competencies in line with business needs., • Ongoing development in desktop, endpoint, and cloud-based technologies, including hands-on exposure to modern support tools and platforms, • Training in access management, password policies, and the effective use of endpoint security., • Progressive exposure to system administration tasks, including user management, system configuration, and routine maintenance, • Training in security incident identification, escalation, and response procedures in accordance with organisational policies., • Ongoing development of IT security awareness and secure working practices to support a strong security-first culture across the organisation.Required Competencies, • Excellent knowledge of Microsoft 365 administration, covering SharePoint, OneDrive, Exchange, Azure AD, Intune/MDM, • Excellent Knowledge of Windows operating systems, specifically Windows 11 and Microsoft 365 apps, • Excellent interpersonal, oral and written communication skills, • Ambition and drive to constantly upskill and advance industry knowledge through research and training, • Knowledge and experience using AI tools and a keen interest to explore AI and automation to help improve efficiency, • Logical, analytic approach to problem solving, • Ability to work effectively with colleagues across the business, • Degree or equivalent qualifications in Computing or Information Systems (desirable), • CompTIA A+ or Microsoft Associate Level Certification (desirable), • Experience working in technical helpdesk, customer service or IT role (desirable) Location Location: Alderley Edge, Cheshire (Group headquarters) – primary working location, with occasional presence at our Manchester city centre office. This is an office-based role. Benefits include: • Competitive salary, • Annual leave allowance of 27 days increasing to 32 days after 5 years’ continual service. This is in addition to UK bank holidays, • Holiday Plusscheme whereby you can purchase additional annual leave entitlement by up to 5 days, • 4 x Death In Service cover Founded in 2015, Helios has grown from a single agency (Helios Medical Communications) into a large group (Helios Global Group), comprising four separate agencies; Helios, Selene, Apollo and Cogentia. We now have offices in five locations (Alderley Edge UK, central Manchester UK, Oxford UK, Cambridge UK and Connecticut USA). Previously we ranked as the 17th fastest-growing UK company in the Virgin Atlantic Sunday Times Fast Track 100, have been winners of the Alantra Pharma Fast 50 (the fastest-growing privately owned company in the Analytics, Insights and Communications category), and we are in the Top 10 of female-founded UK businesses.

Elior - A Workplace That Works for You We're looking for a Senior Commercial Finance Manager to join our team in Macclesfield. Reporting into senior finance leadership, you'll drive financial performance, influence strategic decision-making, and partner closely with commercial and operational teams to support growth while maintaining strong financial control and governance. Our London and Macclesfield offices are more than just places to work - they're spaces to grow, connect, and thrive. With fantastic food, a supportive culture, and development opportunities, we make sure you feel valued every day. What you'll be doing... As a Senior Commercial Finance Manager, you will play a key role in driving financial performance and strategic decision-making across the business. You'll provide insightful analysis, challenge assumptions, and support commercial teams to maximise growth and profitability, while ensuring financial rigour and compliance. Lead financial planning, budgeting, and forecasting processes for key business areas Partner with commercial and operational teams to evaluate business performance and investment decisions Provide robust financial analysis and modelling to support strategic initiatives Deliver insightful reporting and commentary to senior stakeholders and leadership Monitor KPIs and identify risks, opportunities, and trends impacting business performance Support pricing, contract evaluation, and scenario planning for new business opportunities Drive improvements in financial processes, tools, and reporting systems Lead and develop a high-performing finance team, supporting professional development and succession planning Ensure compliance with financial policies, accounting standards, and corporate governance Working pattern: Monday to Friday, 37.5 hours a week | Hybrid working Job ID: 5872 What can you bring? Significant experience in a senior commercial finance or FP&A role Strong analytical, modelling, and business partnering skills Proven ability to influence stakeholders and drive financial performance Excellent commercial awareness and understanding of business drivers Advanced Excel and financial systems skills (e.g., SAP, Hyperion, Power BI) Strong leadership, communication, and team development capabilities Professional accounting qualification (e.g., ACA, ACCA, CIMA) is essential Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • generous holiday allowance of 33 days, with the option to buy more. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Drive in Style, • Enjoy a company car or car allowance One small thing- we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT