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In Brief As a Mental Health Advisor you will provide confidential emotional support to service users and provide advice and guidance around mental health and other issues. The Helpline is open 24 hours a day, 365 days a year. Contract type: Permanent, full-time Salary: £26,000 per annum Hours: Full-time (37.5 hours/week on average) – Shift rota including days, evenings, nights, weekends, and bank holidays (on a rolling rota) Location: Remote (very occasional travel for meetings/training) What You’ll Do • Provide confidential emotional support and mental health guidance to service users., • Support clients in accessing therapy through our myStrength App., • Conduct risk assessments and create individual Risk Support Plans., • Collaborate with the duty lead to manage risk effectively., • Maintain high-quality clinical notes and service records., • Participate in clinical supervision, team meetings, and training., • Contribute to a supportive, high-quality mental health service. What You Need Essential • Experience delivering Single Session Therapy., • Strong telephone and digital communication skills., • Ability to write concise clinical notes., • Experience in risk assessment and managing crisis situations remotely., • A genuine passion for mental health, with the ability to support and signpost clients effectively., • Qualifications: Level 2 or 3 Counselling Certificate, or a Psychology degree, or equivalent., • High level of IT literacy (CRM experience preferred). Desirable: Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • We are Disability Confident Committed, as well as a Brighton and Hove Living Wage Employer., • Enjoy flexible hybrid/remote working within a supportive team environment., • Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. Our Employee Benefits include • Private medical insurance after probation, • Pension fully funded by Teladoc Health at 8% of qualifying earnings, • 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term), • Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support, • One week of study leave per year (pro rata), • Extended sick pay, • Employee Assistance Programme (mental health, financial, and legal advice), • Access to training and development opportunities, • Cycle to Work scheme, • Electric vehicle salary sacrifice scheme, • Employee referral programme, • Company laptop and equipment, • Free flu vaccinations, • One paid volunteering day per year, • Company events, • Any other benefits offered by Teladoc Health UK from time to time About Teladoc Health Teladoc Health is the world’s leading virtual care provider, delivering care to over 20 million members across 125 countries. Teladoc formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, expert medical opinion (EMO), mental health support, nutrition and physiotherapy consultations. We work with the world’s leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients. About Our Mental Health Service Our Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year. Read more at: ___ Services Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. From application to interview, we place inclusion at the heart of all we do. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Service Architect Location: UK (Hybrid – Leeds/London, with national travel as required) Permanent Role Role Positioning Summary This role is not a solution architect or technical lead. It exists to ensure that: Critical data pipelines can be operated, supported, and governed reliably every day—by people who were not involved in building them. The Service Architect is responsible for defining, implementing, and assuring the BAU service model for critical data engineering pipelines, ensuring they can be operated, supported, and governed sustainably once transitioned into ongoing operations. Operating within the scope of the project, the Service Architect acts as the bridge between technical delivery and live service operation, ensuring that the service is: • Designed in line with customer specifications and best practice, • Considerate of architectural specifications, • Able to be monitored and supported using the most efficient management methods, • Defined with assumptions and risks where information does not exist, • Clearly governed and reported for all stakeholders, • Aligned to SLA / OLA commitments Key Responsibilities 1. BAU Service Model Definition • Define the BAU service model for critical data engineering pipelines, aligned to project requirements., • Establish clear service constructs, including:, • Support coverage models (core hours, escalation), • Incident, problem, and change processes, • Release and maintenance windows, • Ensure service definitions are fit for current pipeline complexity, not aspirational future platforms. 2. Service Readiness & Operational Assurance • Assess and validate service readiness for each critical pipeline, ensuring:, • Ownership is clear, • Support processes are defined, • Documentation is complete and usable, • Identify gaps in service maturity and agree mitigation actions within Phase 1 / Phase 2 scope., • Support formal service readiness and handover sign‑off. 3. Critical Pipeline Support & Continuity • Work with Data Architects and Senior Data Engineers to ensure:, • Service models are grounded in actual pipeline behaviour, • Monitoring, alerting, and escalation align to real failure modes, • Support identification of:, • Pipelines requiring immediate operational cover, • Pipelines that can be deprioritised, • Contribute to operational continuity planning for high‑risk services. 4. Operational Playbooks & Knowledge Enablement • Define standards and structure for:, • Operational playbooks, • Incident response procedures, • Escalation paths, • Ensure playbooks are:, • Pipeline-specific, • Actionable by support teams, • Validated with technical SMEs, • Support completion and validation of knowledge transfer activities, including shadow run periods. 5. SLA / OLA Alignment & Governance • Map existing SLA and OLA commitments to pipeline services., • Ensure the BAU service model can realistically meet agreed service levels., • Define governance structures including:, • Operational metrics and reporting, • Weekly and monthly service reviews, • Change control integration with NHS England processes 6. Incident, Change & Escalation Design • Define and document:, • Incident response processes, • Technical and service escalation paths, • Change approval and execution models, • Ensure alignment with:, • Existing NHS England service management processes, • Platform and infrastructure boundaries (out of scope items clearly understood) 7. Risk & Dependency Management • Identify service‑level risks including:, • Knowledge concentration, • Single points of operational failure, • Resource constraints, • Support DR plan robustness assessments by:, • Ensuring recovery responsibilities are clear, • Validating roles, communications, and escalation during incidents Required Skills & Experience Essential • Strong experience as a Service Architect or Service Design Lead, • Proven background designing BAU service models for technically complex services., • An understanding of the commercial impact that design decisions result in, • Demonstrated experience in:, • Service transition and operational readiness, • Incident, change, and release management design, • Creating service artefacts from zero, • Comfortable working with:, • Partial or evolving service documentation, • Live, mission‑critical services, • Able to engage confidently with:, • Technical SMEs, • Service managers, • Senior delivery and operational stakeholders Desirable • Experience within:, • Public sector or healthcare environments, • Regulated or SLA‑driven data services, • Familiarity with:, • DevOps‑aligned service models, • Knowledge transfer and shadow support phases, • Exposure to complex data estates or centralised data processing services. Working Style & Expectations • Pragmatic and operations‑focused, • Delivery‑oriented rather than theoretical, • Comfortable defining “good enough to operate safely”, • Able to work across organisational and supplier boundaries, • Focused on service sustainability, not just initial handover Key Outcomes Supported by This Role • A clearly defined and agreed BAU service model, • Operationally usable playbooks and procedures, • Service readiness confirmed for critical pipelines, • Reduced reliance on tribal knowledge, • Clear governance, escalation, and reporting structures in place

At Modine, we are Engineering a Cleaner, Healthier World™. Building on more than 100 years of excellence in thermal management, we provide trusted systems and solutions that improve air quality and conserve natural resources. Our Airedale by Modine brand is a world leader in the design and manufacture of innovative thermal management solutions for data centers, clean rooms, hospitals, universities, and other mission-critical environments. Trusted as The Critical Cooling Specialists, Airedale by Modine has decades of experience providing efficient, flexible end-to-end cooling solutions that work smarter, not harder, to deliver more cooling for less power. With manufacturing facilities in Canada, Spain, the UK, and the U.S., we’re scaling up across the world to support an ever-growing demand for our solutions. That’s where you come in…. The Role You will report into the Principal Electrical Design Engineer within the Product Development department. You will aid the Principal Electrical Engineer & Mechanical Engineers where necessary and as a team will be responsible designing electrical infrastructure of products, hitting cost targets, with manufacturing and assembly in mind to allow labour targets, project timescales, technical features, training and all critical deliverables to be met. The role is a great opportunity to develop as an engineer, within a team where you will be mentored and given guidance to work independently. The following areas are key in making this role a success: • Must be able to innovate and be able to support ideas through to implementation, • Knowledge/understanding of PLC controllers, • Knowledge/understanding of 3 phase power circuits & low voltage control circuits, • Knowledge/understanding of HVAC applications and knowledge of cooling and heating systems (Not essential), • Ability to source appropriate components, • Knowledge/understanding of and awareness of current legislation affecting electrical design and testing, • Ability to work pro-actively, using own initiative, • Be able to produce high quality accurate information with good attention to detail, • Strong team working skills, • Have good written & communication skills, • Use technical and industry knowledge to reduce costs of our products, • Understand component design and seek cost effective alternatives, • Work closely with the controls and mechanical design engineers to analyse new prototypes with a view to ensuring there is an efficient relationship between the design and production process, • Review existing manufacturing production lines and plan cost-effective production processes, • Aid in the maintenance of standard product ranges. What you may expect day to day Product development ideas are generated throughout the department and the wider company. These may be in the form of an entire product range design for new leading edge products, or the maintenance of existing products or transferring to new alternative components and technologies.. You are then required to investigate the implications, roughly outline what work there is to do and how long it will take. You will use both national, international & company created standards and guidelines to start work on an electrical design before it is released to the wider company once complete. Other responsibilities may include working with the quality department, to resolve any issues seen either on site or in the production stages. Your role is key within R&D and the company as a whole. Skills & Experience • On track to achieving a First Class or 2:1 in an Electrical &/or Electronic Engineering degree, or any associated disciplines of engineering (e.g. System Controls, Aerospace, Energy etc)., • Good theoretical and practical understanding of electrical engineering principles, particularly those centred around single and three phase power systems., • Good theoretical and practical understanding of manufacturing engineering, • Ability to produce comprehensive and coherent technical reports., • Be able to self-manage and work independently; being able to manage your own time and use your initiative to switch to different projects easily to suit the priorities of the business, • Be able to learn quickly and think laterally, • Be able to work in a team and manage projects to completion, • Be able to communicate effectively at all levels; you will need to be a proactive individual as you will be required to obtain information effectively by going out and speaking to employees within the business or communicating externally with various suppliers, • Experience of Electrical CAD drawing as well as 3D modelling and 2D drafting, • Be capable of visualising and communicating process flow and value streams, • Professional attitude at all times, not only will you be representing Airedale, you also represent the department., • Use ERP system, training will be provided on this, • Ideally experience of the following software:, • MS Excel and VBA, • MS Word, • Solid Edge, • AutoCAD Electrical / 2D What you can expect from us As a company we are renowned within the industry not only for our products, but also our on-site training facility, used by many other companies across the globe. We are keen to put this to use in helping develop the engineers of tomorrow. Airedale by Modine has a history of taking on placement students in full time roles upon graduation, with two previous placement students now working here on a permanent basis. This placement role is no exception, and can be viewed as a year-long interview process for the successful candidate. The position of the role within the product development team also puts the successful candidate in prime position to work with us on final year project ideas, which we are more than happy to work on in collaboration with the student during the final year of study at university.

You will lead a cross-functional DevOps team responsible for continuous development of new features and for supporting live operations (L2 and L3) of a mission-critical service classified as Critical National Infrastructure (CNI). The service operates under strict SLA/SLO requirements, requiring disciplined operational practices, reliable releases and calm incident execution. You will create an operating model where incident triage and coordination are shared across team members, supported by clear runbooks, decision rights and escalation paths. You will uplift capability by creating T‑shaped practitioners so everyone can contribute across development, operations and service resilience, while providing people leadership and owning delivery excellence, financial management and reporting. Key responsibilities DevOps delivery leadership (build + run) Lead day-to-day delivery for a combined DevOps team, balancing roadmap outcomes with operational risk, unplanned work and live service obligations. Run a flow-based delivery system (e.g., Kanban/Scrumban) that supports frequent, safe releases while protecting reliability. Make trade-offs explicit across time, scope, quality and operational stability; secure timely decisions from stakeholders. Embed operate-to-build behaviours: operability in the definition of done, production readiness by default and engineered resilience. Live service operations (CNI, SLAs, incident/problem/change) Implement and continuously improve incident management: severity model, triage, escalation, communications and restoration within SLA targets. Ensure change is controlled and auditable to a CNI-appropriate standard: risk-based approvals, peer review, evidence capture and safe rollback plans. Drive problem management and prevention: blameless post-incident reviews, trend analysis, remediation tracking and reduction of repeat incidents/toil. Coordinate with service desk, L2 teams, security, infrastructure/platform teams and suppliers with clear interfaces and escalation paths. Shared triage and coordination model Design and operate a rota where team members across disciplines manage incident triage and coordination roles, with explicit guardrails. Establish a lightweight incident command structure for major incidents, enabling non-engineers to coordinate while engineers focus on diagnosis and fixes. Maintain runbooks, decision trees and handover checklists so incident coordination quality is consistent and repeatable. Evidence-led performance using DORA and reliability metrics Use DORA metrics as core evidence of delivery health and improvement: deployment frequency, lead time for changes, change failure rate and time to restore service. Combine DORA with operational measures: SLA/SLO attainment, incident volume/severity, MTTR, alert quality/noise and reliability trends. Convert metrics into action: set improvement goals, run spikes and demonstrate measurable change over time. People management and performance leadership Line manage team members (or manage via matrix, depending on structure), setting clear expectations, objectives and development plans. Lead performance management: regular 1:1s, feedback, coaching, addressing underperformance early and recognising strong performance fairly. Build a healthy team culture: psychological safety, inclusive ways of working, sustainable pace and shared accountability for both Dev and Ops outcomes. Own capability uplift: build T‑shaped skills through rotation, pairing, shadowing, learning time and skills coverage planning to reduce single points of failure. Support recruitment and onboarding: role shaping, interviewing and ramping new joiners safely into live service responsibilities. Financial management and reporting Own delivery financial management for the team/engagement: budgets, forecasting, burn tracking and variance analysis; escalate risks early with options. Manage capacity and utilisation: ensure the team has explicit buffers for incidents/toil and that plans reflect real operational demand. Support commercial discipline where relevant: scope/change control, accurate time recording and evidence to justify changes driven by operational realities. Produce clear reporting for all stakeholders: delivery progress, operational health, risks/issues, financial forecasts and improvement initiatives linked to metrics. Stakeholder management and governance Communicate clearly under pressure during incidents and high-risk changes; provide credible, timely updates and escalations. Report progress in a way that links delivery to service outcomes and risk posture. Ensure alignment with security, auditability and resilience expectations typical of government/health mission-critical services. Essential experience and skills • Proven experience running a DevOps build-and-run team delivering new features while supporting a live production service under strict SLAs., • Demonstrable evidence of using DORA metrics to identify constraints and drive measurable improvement over time., • Strong operational leadership: incident/problem/change management, operational readiness and safe release practices in high-stakes environments., • Experience designing and sustaining rotation models that share operational load fairly and prevent permanent dev-only or ops-only roles., • People management experience (line or matrix), including coaching, performance management and team health practices., • Government, NHS/health, emergency services, or other mission-critical delivery experience; familiarity with CNI expectations., • Familiarity with SRE concepts (SLOs, error budgets, toil reduction) applied pragmatically., • Experience integrating dev workflows with service management tooling (e.g., ServiceNow or Jira Service Management)., • Working knowledge of modern engineering practices (CI/CD, IaC, blue/green or canary deploys, observability).

Our New Chapter: Jaywing and Stubben Edge Group Jaywing, an award-winning marketing agency, is now a proud part of Stubben Edge Group, a cutting-edge fintech innovator. This combination has created a unique powerhouse, blending deep expertise in marketing technology with the dynamic, high-growth world of finance and applied AI. This is an incredibly exciting time to join us. We are at the start of a journey to integrate these two worlds, creating solutions that will redefine both industries. The Opportunity: Work at the Intersection of FinTech, MarTech, and AI We are looking for a ambitious Midweight Software Engineer to join our Research and Development team. This team forms the critical core of our award-winning Accelerator Lab, placing you at the very heart of our innovation. The purpose of this role is to design, develop, and implement software solutions that bridge the gap between our marketing and financial technology domains. You will have direct access to cutting-edge AI development, moving beyond just using AI tools to actively building with them. You'll gain hands-on experience with agentic AI frameworks to create intelligent systems that drive optimisations across every element of our newly expanded group. Key Responsibilities · Build a Unified Future: Develop, test, and deploy robust and scalable applications using Node.js, PHP, and Python to serve both marketing clients and fintech platforms. · Pioneer with Applied AI: Utilise Python and leading agentic frameworks to design, build, and deploy intelligent automation and optimisation engines for the entire group. · Integrate and Unite Systems: Play a key role in integrating disparate software systems, APIs, and data sources across the group, solving unique challenges that arise at the intersection of marketing and finance. · Collaborate and Communicate: Work effectively in an agile environment with diverse teams of developers, data scientists, and financial experts, translating business needs into technical specifications. · Ensure Code Quality: Adhere to company coding standards, perform code reviews, and maintain clear technical documentation to ensure the long-term quality and maintainability of our systems. · Provide Technical Support: Troubleshoot and resolve issues in production systems, ensuring high levels of performance and reliability. Skills and Qualifications We're looking for a Midweight Software Engineer with a passion for building things and a curiosity that extends beyond a single industry. Essential: · A minimum of 2-3 years of commercial experience in a software development role. · Proficiency in at least one of the following: Node.js, PHP, or Python. · Experience with modern PHP frameworks (e.g., Laravel, Symfony). · Strong analytical and problem-solving abilities. · Excellent communication skills, with the ability to work effectively in a collaborative team. · Experience with relational databases (e.g., MySQL) and version control with Git. · Comfortable working with HTML and CSS to implement and tweak front-end templates. Desirable: · An AI Enthusiast: A genuine excitement for the potential of AI. You don't need to be an expert, but you have a strong desire to learn and apply AI methodologies in your work. · Familiarity with front-end JavaScript frameworks (e.g., React, Vue.js). · Knowledge of cloud platforms (particularly AWS) and containerisation (Docker). Why Join Us? The Jaywing & Stubben Edge Advantage · Become an AI Practitioner: Move beyond theory. This role offers practical, career-defining experience with agentic AI frameworks—one of the most sought-after specialisms in technology today. · A Unique Career Trajectory: Be at the forefront of a rare industry convergence. The skills you gain at the intersection of FinTech, MarTech, and AI will make you exceptionally valuable. · A Vibrant & Supportive Culture: Join a friendly, social, and collaborative team that is excited about the future and values every member's contribution. · Excellent Benefits: We're committed to our people. You'll receive a competitive benefits package including: · 25 days of holiday (increasing by one day per year of service up to 30), plus bank holidays · Healthcare cash plan · A generous company pension scheme · Life assurance cover · A truly flexible, hybrid working model · Regular company-wide social events

I am working with a leading UK commercial law firm on a new instruction to hire two Real Estate Associates into a high performing Transactional team. These are newly created roles aligned to a major UK client, offering something a bit different from a traditional private practice setup. The Opportunity This role sits within a structured client delivery model, where you will act as a dedicated resource to a single, high profile client. It is a great option for lawyers who enjoy building deeper relationships and gaining genuine insight into a client’s business, rather than juggling a broad spread of smaller matters. You will work closely with a wider client account team and senior stakeholders, delivering high quality legal support while benefiting from the infrastructure, training and progression opportunities of a top tier firm. There is also a strong focus on work life balance, with more predictability around hours and the option to work largely remotely, with occasional travel to Leeds and infrequent client visits. The Role You will take ownership of a varied commercial property caseload, including: • Drafting and negotiating leases and ancillary documents, • Managing landlord and tenant matters and ongoing asset management work, • Handling tenant enquiries and liaising with external advisors, • Supporting on transactions including acquisitions and disposals where required, • Supervising junior team members and contributing to team delivery, • Maintaining strong client relationships and day to day communication, • Managing your own matters, billing and financials The Team You will be joining a large and well regarded national Real Estate group, with a particularly strong presence in Leeds. The team is highly ranked, award winning, and known for its commercial, pragmatic approach. There is a clear emphasis on innovation, with investment in legal tech and modern delivery methods, making it a good fit for lawyers who are open to new ways of working. About You • 3+ PQE in commercial real estate, • Strong experience across landlord and tenant work, • Ideally exposure to institutional clients or high volume environments, • Confident managing a busy caseload within a structured team model, • Commercial, proactive and client focused in your approach Why Consider It This is a genuinely different proposition for a Real Estate lawyer. You get the security, quality of work and progression of a top firm, combined with: • Greater client exposure and relationship ownership, • More predictable hours and improved work life balance, • The chance to specialise with a key client and build sector expertise, • Flexibility to work largely remotely This is a rare opportunity, do get in touch to discuss as soon as possible.

IPS is working with a Global Insurer that is building a new Claims team in Leeds to support its London office. The Leeds team will oversee day-to-day claims activity and handle high-volume, lower-value claims within the London market.The Adjusters will focus on a single line of business but will be cross-trained across others. Initial training will be delivered in London so the Leeds team operates as an extension of the London office. Claims will include a mix of high excess layers, first-party property claims, and a global book, giving exposure to markets such as the US and Asia.The role involves full case handling, including investigations, quantum assessment and supporting London Adjusters where needed. Caseloads will sit at around 500 claims per Adjuster, covering a variety of matters such as RTAs, marine cargo incidents, renewables, PI, BI, and broader international losses.Transferable backgrounds are welcomed, including claims handlers from an insurer or broker. Candidates will be expected to attend London initially for 3-4 days to meet the team and understand London Market processes, with ongoing ad-hoc visits thereafter.This is a great opportunity for someone looking to join a growing, client-focused claims team, gain exposure to international markets, and develop within a global insurer.Apply now or to find out more, get in touch:Email: Phone: /

Are you the kind of person who brings sunshine into a room, remembers everyone’s favourite biscuit, and believes wellbeing should be woven into every single day? We’re looking for a vibrant, big-hearted Wellbeing Coordinator who’s ready to make a real.