Guest experience associate
5 days ago
London
Pay: Competitive hourly rate + service charge Shifts: Flexible, evenings & weekends We’re hiring confident Guest Experience Associates to deliver a high-energy, premium dining experience. This role is about guiding guests, making strong recommendations, upselling food and drinks, and ensuring guests feel looked after in our QR-led ordering environment. You will welcome and engage guests, guide them through the QR menu, recommend signature dishes and high-ticket items, upsell naturally, support smooth service flow, and maintain a clean, organised section. You’ll also be comfortable taking part in social media content such as short videos or photos during service when required. We’re looking for confident, friendly, well-presented team players who enjoy engaging with guests and aren’t afraid to upsell. Hospitality experience is a plus but not essential — attitude matters most. Join a fast-growing brand with great team culture, strong management, and real opportunities to grow.