Location - Oval, South London (Onsite) ** Type -** Full-Time Start Day - Immediate ** Salary -** £30,000 - £35,000 (top end reserved for outstanding candidates) ** Headquarters -** New York, NY, USA ** About Quant.ai** Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia ** The Role** As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. ** What You’ll Do** - Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco) - Calm and resolve customer frustrations when the AI couldn’t resolve their problem - Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations) - Conduct light QA and error analysis across transcripts and system logs - Collaborate with product managers and engineers to improve AI flows - Participate in project management cycles for continuous iteration and model training - Learn the ins and outs of agentic systems, prompt design, and conversational logic - Help shape a brand new category of support – Human-AI collaboration ** What We're Looking For** 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required 2. Excellent written and verbal communication 3. Ability to empathize with frustrated customers and stay calm under pressure 4. Strong problem-solving mindset and curiosity – especially around how things work 5. Comfortable working with technical teams (no coding required – training provided) 6. Highly organized, proactive, and detail-oriented 7. Eagerness to learn AI technologies, tools, and workflows ** Nice to Have (But Not Required)** ** ** ** Why This Role Matters** This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.
💼 Freelance Hair & Beauty Specialist – Commission Only (Streatham) 📍 Location: Streatham, South London 💰 Pay: Commission-based (No rent required) 📅 Type: Freelance/Self-Employed 📝 Requirements: Relevant qualifications, insurance, tools, and products We’re looking for talented, self-motivated hair and beauty professionals to join a vibrant salon space in Streatham on a commission-only basis. If you’re passionate about delivering high-quality treatments and want to work in a supportive, professional environment — this could be the perfect opportunity for you. ✨ Specialists We’re Looking For: Hair braiders / stylists (Afro & textured hair expertise welcome) Nail technicians (gel, acrylic, natural nails) Lash & brow techs Facialists & skincare professionals MUA / occasion glam specialists ✅ What’s On Offer: Commission-only arrangement — no rent, no upfront fees Work in a stylish, well-maintained salon in a busy area of Streatham Flexible working — manage your own bookings and schedule Access to salon facilities (chair/desk, backwash, waiting area) Supportive environment with potential for referrals and client sharing 📌 Requirements: You must be qualified in your field (e.g. NVQ Level 2/3, accredited certificates) Hold valid public liability insurance Be confident working independently and managing your own clients Provide your own products, tools, and marketing materials Be friendly, reliable, and professional at all times
Legal Assistant/caseworker Part-time: Monday to Thursday – 10 am to 4 pm Salary: £22,500 to £24,999 Term: Maternity cover/potential to stay on after. Job Description We are a boutique law firm specialising in debt recovery, landlord and tenant and dispute resolution. An exciting opportunity has arisen for an experienced legal assistant/caseworker for maternity cover with potential to stay on after. You will be a friendly, hard-working, trustworthy, punctual, reliable, self-motivated, well-organised, tech-savvy, and ambitious legal assistant/caseworker to assist our firm's Principal Solicitor/Managing Director and run some undisputed cases independently. The candidate should be able to type and offer general secretarial administrative and paralegal support as and when required. The caseload will include debt recovery, landlord & tenant, and general dispute resolution. Role · Handling simple undisputed debt recovery and landlord & tenant cases under supervision. · Assisting with disputed cases as directed. · Diary & post management (including scanning incoming post, uploading to our case management system & taking post to the Post Office, handling petty cash). · Preparing pdf & hardcopy bundles and assisting to prepare for hearings/trials. · Legal research, gathering evidence, checking accuracy, checking enclosures and assisting to progress cases. · Drafting legal documents, e.g., s21/s8 notices, directions/PTR questionnaires, and cost schedules, and assisting in creating precedent workflows. · Typing dictations and collating relevant enclosures. · Assisting counsel at court hearings and trials by taking notes. · File opening, client verification & AML/POCA checks/searches. · Readying materials for trial proceedings including documents, evidence and verifying factual information. · Communicating with clients and fee earners with simple requests. Communicating with the court and opponents as instructed. · Drafting basic correspondence. · Reporting to manager/weekly meetings. · Time recording. · Working to strict deadlines. · Assisting with accounting and billing. · Monitoring and ordering stationery. · Article & blog writing. Other skills Excellent communication, administration and organisation skills. Good punctuation and grammar. Able to touch-type and good IT skills. Works well under pressure. Works well as part of a team and independently. Qualifications Maths & English GCSE or Equivalent. 2-3 A’Levels or Equivalent. Desirable Some experience in debt recovery, landlord & tenant, and dispute resolution gained within the legal industry in England and Wales and/or can demonstrate relevant qualifications achieved. Degree, minimum 2.2 or equivalent. NB: A fixed term contract for international students looking for work experience in the UK with valid work visas may also be considered.