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Job Description – Credit Controller Principal Duties Credit Control • Proactively manage the credit control across a portfolio of customers (£2m- £3m annual turnover)., • Build a basic understanding of our customers and their products when chasing in payment of the invoices., • Be responsible for the posting and allocation of collections against customer accounts using Sage50., • Send out monthly statements., • Chase outstanding invoices by telephone, email and/or letter in line with an agreed schedule., • Undertake monthly sales ledger reviews., • Verify invoices by checking receipt of goods and monitoring orders and quotes., • Set up new debtor accounts in Sage 50 Other Office Duties To include but not limited to order entry, raising customer invoices, dealing with post and packing, answering telephones, fire safety checks/administration. Skills Required The individual should be comfortable communicating clearly with individuals, small businesses and large organisations such as hospitals. Familiarity with accounts receivable procedures and reconciliation of month-end accounts. Prerequisite skills and qualifications should include: • Excellent customer service, • Analytical skills and thorough attention to detail, • The ability to listen and negotiate with customers, • Excellent verbal communication, • Knowledge of Office 365 including Outlook, Excel and Word, • Familiarity with data entry software, Sage 50 would be an advantage, • Adaptability and flexibility to work well as part of the wider team in an open plan office environment Hours 20 Hour/week across 4 or 5 days, flexibility to be discussed and agreed, £15 per hour.

We are seeking a legal secretary to work in our property department – predominately residential but may, from time to time, be required to assist in our commercial property department. Whilst experience is preferred, training can be provided. 1 Required qualifications, skills and experience 1.1 Excellent audio-typing skills. 1.2 Proficiency with Word and Outlook. 1.3 Good typing speed (at least 70 wpm). 1.4 Excellent typing accuracy. 1.5 Good spelling and punctuation. 1.6 Good general attention to detail. 1.7 Familiarity with layout of relevant legal documents. 1.8 Sound work management and organisational skills. 1.9 The ability to apply common sense in handling competing priorities. 1.10 A pleasant telephone manner. 2 Role 2.1 The prime role of the legal secretary is to provide direct support to his/her Principal to enable the Principal to operate at optimum efficiency. This will include but will not be limited to the main responsibilities given below. The legal secretary is expected to use a high degree of self-management and initiative. 3 Brief summary of main responsibilities 3.1 To prepare correspondence and documents through audio-typing and word processing. 3.2 To administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedures contained in the Office Manual. 3.3 To prepare mail and enclosures for despatch. 3.4 To arrange for all copying to be done. 2 / 2 3.5 To make appointments, arrange meetings and to maintain an up-to-date diary for his/her Principal. 3.6 To answer incoming telephone calls. 3.7 To provide support to other secretaries as required. 3.8 To provide guidance to junior and temporary secretaries when required to do so. 3.9 To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care. 3.10 To undertake any specific training when required to do so and overall to have a responsibility towards self-development. 3.11 To ensure the confidentiality of all the firm’s and client’s documentation and information. 4 Specific requirements 4.1 To assist, as necessary, with the firm’s daily banking and with the operation of Barclays Internet Banking.